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Alaxan FR	
  	
  

   Asian Marketing Effectiveness Awards 2012
             Best Insights, Strategic inking
ALAXAN FR
                                                    Best Insights, Strategic     inking
Campaign Summary:
  –  My Pain Is My Glory  
      How celebrating pain saved a pain reliever brand from category decline  


Challenges and Objectives:
  –  Alaxan FR (Fast Release), a local pain reliever brand was beset
     with challenges from new entrants, generics, alternatives and
     stocking issues. Unless a major shift occurred, decline was
     certain. Our mission was to overcome these challenges, protect
     market share and secure brand dominance in the category.


Target Market:
  –  Working class Filipinos whose hard physical jobs frequently
     cause body pain.
ALAXAN FR
                                                      Best Insights, Strategic   inking

Insight and Strategy:
  –  Pain relievers have always presented themselves as an effective way to escape
     pain. It was also observed that low health seeking behavior amongst men was a
     persistent barrier to product uptake. Connecting the dots, we realized that
     many men and women considered pain as a badge of honor and a symbol of
     commitment, and that taking a pain reliever was seen as a sign of weakness. It
     became clear that we would have to fundamentally change how pain relievers
     communicate themselves to the market; from a symbol of weakness to a badge
     of honor.

      Working together with the brand and its partner agencies, we created a
     campaign that celebrated pain and hard work. e campaign was titled: “Aray
     Ko, Galing Ko,” which translates to: “My Pain, My Glory,” and features boxing
     champion and national hero Manny Pacquiao. e advertising campaign was
     supercharged with a digital search for the toughest jobs in the Philippines and
     punctuated on the front page of national newspapers with the unveiling of a
     statue dedicated to hard work, immortalizing Pacquiao and four of the hardest
     working professions in the country.
ALAXAN FR
                                              Best Insights, Strategic   inking

Results:
  What made the insights of this campaign so special?
  1.  It’s the rst time a pain reliever brand adds social symbolic
      value to its value proposition; making Alaxan FR the rst ever
      pain reliever that could be taken as a badge of honor and not an
      admission of weakness.
      •  Evidence:
           i.  Independent surveys demonstrated that perception of
                 Alaxan FR as “too expensive” dropped by 43% versus
                 the previous year.
           ii.     e product, price and distribution did not change
           iii.    e emotive power of the campaign created
                 unprecedented brand health.
ALAXAN FR
                                             Best Insights, Strategic   inking

Results:
  2.  Spontaneous adoption of digital campaign by Filipinos living
       overseas.
      •  Evidence:
          i.  “ e Search For e Toughest Jobs In the Philippines,”
                a supporting project to reach out to the working class
                target market, was won by a Filipino working overseas.
          ii.  He won amongst hundreds of entrants by garnering
                over 6,000 votes. A power plant chemist, he ew home
                from the UK to be awarded and claim his trophy.
          iii.     e message was clear and embraced by the country:
                overseas Filipinos are the hardest workers.
ALAXAN FR
                                                       Best Insights, Strategic   inking

Results:
  3.    A higher social was at the core of the campaign
        •  Evidence:
            i.       e campaign was founded on the realization that Filipinos honor
                  wealth and fame a lot more than they do their own hard work.
            ii.   It became our mission to shift the culture from one that treated
                  hard work as hardship and tragedy to one that embraced the
                  nobility and national unity of hard work.
            iii.     e television campaign “Ayay Ko Galing Ko” (My Pain Is My
                  Glory) nally rationalized endorser Manny Pacquiao’s (boxing
                  world champion) role with the brand, making Alaxan FR one of
                  the products most associated with the champ.
            iv.      e nobility of the campaign saved it from critics when one of
                  Philippine television’s most popular and most controversial
                  celebrities decided to label an installation as “unlucky” to Manny
                  Pacquiao. A press conference held by the brand explained that this
                  was to honor hard work, and not one man effectively neutralized
                  the issue and opened the door to a lot of positive coverage.
ALAXAN FR
                                                Best Insights, Strategic   inking

Results:
  4.  Brand Performance: Alaxan FR experienced growth while others
      in the category either declined or left the segment.
      •  Evidence:




           i.    Despite being in a mature category beset by new and
                 cheaper competitors and over-stocking issues; Alaxan
                 FR posted a substantial increase in market share in both
                 value and volume.
ALAXAN FR
                                              Best Insights, Strategic   inking

Results:
  5.  Campaign activities made front page news.
      •  Evidence:
         i.  In a symbolic gesture to honor hard working Filipinos,
               Alaxan FR commissioned a statue dedicated to hard
               work. It honored Manny Pacquiao and four of the
               hardest working professions (teachers, farmers,
               construction workers and nurses) in the Philippines.
                  e largest retailer in the country was so inspired by
               the installation that they donated prime bay-walk space
               in SM Mall of Asia (one of the largest malls in the
               world) to permanently display it.
         ii.      e unveiling appeared on the front page, upper fold of
               four of the nation’s newspapers.
         iii.  It also generated 29 million pesos in earned media
               coverage in print, online and on TV.

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Alaxan FR: My Pain is my Glory

  • 1. Alaxan FR     Asian Marketing Effectiveness Awards 2012 Best Insights, Strategic inking
  • 2. ALAXAN FR Best Insights, Strategic inking Campaign Summary: –  My Pain Is My Glory   How celebrating pain saved a pain reliever brand from category decline   Challenges and Objectives: –  Alaxan FR (Fast Release), a local pain reliever brand was beset with challenges from new entrants, generics, alternatives and stocking issues. Unless a major shift occurred, decline was certain. Our mission was to overcome these challenges, protect market share and secure brand dominance in the category. Target Market: –  Working class Filipinos whose hard physical jobs frequently cause body pain.
  • 3. ALAXAN FR Best Insights, Strategic inking Insight and Strategy: –  Pain relievers have always presented themselves as an effective way to escape pain. It was also observed that low health seeking behavior amongst men was a persistent barrier to product uptake. Connecting the dots, we realized that many men and women considered pain as a badge of honor and a symbol of commitment, and that taking a pain reliever was seen as a sign of weakness. It became clear that we would have to fundamentally change how pain relievers communicate themselves to the market; from a symbol of weakness to a badge of honor. Working together with the brand and its partner agencies, we created a campaign that celebrated pain and hard work. e campaign was titled: “Aray Ko, Galing Ko,” which translates to: “My Pain, My Glory,” and features boxing champion and national hero Manny Pacquiao. e advertising campaign was supercharged with a digital search for the toughest jobs in the Philippines and punctuated on the front page of national newspapers with the unveiling of a statue dedicated to hard work, immortalizing Pacquiao and four of the hardest working professions in the country.
  • 4. ALAXAN FR Best Insights, Strategic inking Results: What made the insights of this campaign so special? 1.  It’s the rst time a pain reliever brand adds social symbolic value to its value proposition; making Alaxan FR the rst ever pain reliever that could be taken as a badge of honor and not an admission of weakness. •  Evidence: i.  Independent surveys demonstrated that perception of Alaxan FR as “too expensive” dropped by 43% versus the previous year. ii.  e product, price and distribution did not change iii.  e emotive power of the campaign created unprecedented brand health.
  • 5. ALAXAN FR Best Insights, Strategic inking Results: 2.  Spontaneous adoption of digital campaign by Filipinos living overseas. •  Evidence: i.  “ e Search For e Toughest Jobs In the Philippines,” a supporting project to reach out to the working class target market, was won by a Filipino working overseas. ii.  He won amongst hundreds of entrants by garnering over 6,000 votes. A power plant chemist, he ew home from the UK to be awarded and claim his trophy. iii.  e message was clear and embraced by the country: overseas Filipinos are the hardest workers.
  • 6. ALAXAN FR Best Insights, Strategic inking Results: 3.  A higher social was at the core of the campaign •  Evidence: i.  e campaign was founded on the realization that Filipinos honor wealth and fame a lot more than they do their own hard work. ii.  It became our mission to shift the culture from one that treated hard work as hardship and tragedy to one that embraced the nobility and national unity of hard work. iii.  e television campaign “Ayay Ko Galing Ko” (My Pain Is My Glory) nally rationalized endorser Manny Pacquiao’s (boxing world champion) role with the brand, making Alaxan FR one of the products most associated with the champ. iv.  e nobility of the campaign saved it from critics when one of Philippine television’s most popular and most controversial celebrities decided to label an installation as “unlucky” to Manny Pacquiao. A press conference held by the brand explained that this was to honor hard work, and not one man effectively neutralized the issue and opened the door to a lot of positive coverage.
  • 7. ALAXAN FR Best Insights, Strategic inking Results: 4.  Brand Performance: Alaxan FR experienced growth while others in the category either declined or left the segment. •  Evidence: i.  Despite being in a mature category beset by new and cheaper competitors and over-stocking issues; Alaxan FR posted a substantial increase in market share in both value and volume.
  • 8. ALAXAN FR Best Insights, Strategic inking Results: 5.  Campaign activities made front page news. •  Evidence: i.  In a symbolic gesture to honor hard working Filipinos, Alaxan FR commissioned a statue dedicated to hard work. It honored Manny Pacquiao and four of the hardest working professions (teachers, farmers, construction workers and nurses) in the Philippines. e largest retailer in the country was so inspired by the installation that they donated prime bay-walk space in SM Mall of Asia (one of the largest malls in the world) to permanently display it. ii.  e unveiling appeared on the front page, upper fold of four of the nation’s newspapers. iii.  It also generated 29 million pesos in earned media coverage in print, online and on TV.