How to prepare for the future of work. New skills required to be a leader as machines increasingly augment the capabilities of humans. Which jobs are being created by AI. Which ones are being eliminated.

1. AI and the Future of Work
BayICT Tech Talk | September 2021
Dan Turchin | PeopleReign | CEO | @dturchin

2. “The impact of AI on society
will be more profound than
fire or electricity.”
Sundar Pichai, Alphabet CEO

3. PollEv.com/danturchin744
Text DANTURCHIN744 to 22333 then reply

4. Key questions
1. What is the future of work?
2. What is the current state of AI and where is it headed?
3. What skills are required to future-proof your career?

5. A history of disruptive technologies
1450
The printing press
Invented by Johannes Gutenberg to
automate work performed by hand
scribes.
The cotton gin
Invented by Eli Whitney to automate
work performed by laborers
producing cotton for textile
manufacturing.
1793
1885
The automobile
Karl Benz invents the automobile
which eliminates the need for
drivers of horse-drawn carriages.
1970
Automated phone calls
TSPS eliminates the need for
switchboard operators to manually
connect phone calls.
1994
The Netscape browser
Marc Andreessen’s web browser
makes information accessible
universally which disrupts media,
telecom, publishing, retail, and
every other industry.

6. The future of work
Ambient intelligence

7. What is artificial intelligence?
Learning
Tasks
Models
Data
Math and statistics applied continuously to data
Bayes’ theorem
Thomas Bayes
1701-1761

8. What AI does well
Machine vision tasks
04
● Find the buried land mines
● Predict where the next drought will occur
● Determine areas likely to experience high crime
Conversation tasks
03
● Diagnose patient mental health issues
● Answer tax questions for employees
● Help customers restore cable service
Prediction tasks
02
● Determine the likelihood of recidivism
● Where is the next COVID outbreak likely to occur
● Help customer service agents solve problems faster
Classification tasks
01
● Select which agent should take the next call
● Pick which planes needs service
● Determine who needs to work the night shift

9. Future-proof your career

10. “What can be predicted is better left to
machines. What requires judgment or
empathy is better left to humans.

11. At-risk jobs
● Dull
● Dirty
● Dangerous
1. Stockbrokers
2. Real estate agents
3. Oil rig maintenance
4. Harvesting produce
5. Mine detonation
Attributes Candidates

12. Skills to cultivate
● Judgment
● Empathy
● Creativity
● Mentorship
● Leadership
● Compassion
1. Conversational AI trainers
2. Data labelers
3. AI ethics evaluation
4. Robot maintenance
5. Machine supervision
6. Automation governance
7. Data privacy
Skills New careers
1. Legal
2. Judicial
3. Healthcare
4. Education
5. Insurance
6. Public safety
7. Manufacturing
Disruption ahead

13. New career option #1: AI conversation designer
Bots must be designed to perform specific tasks well, know
what they don’t know, and provide intuitive dialog interfaces
that are at least as good as traditional alternatives.
What should it do?
What should it say?
What could go wrong?

14. New career option #2: voice assistant configuration
Millions of tech-wary consumers will increasingly rely on voice
assistants for healthcare, grocery shopping, personal safety,
and communication with family.
Installation
Configuration
Training

15. Further reading

16. The pace of innovation has never been
faster than it was yesterday and it will
never be slower than it is today.
“

17. Questions?
Dan Turchin
PeopleReign | CEO
+1 650.533.0918 | dan@peoplereign.io | @dturchin
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