Ahmed_Wael_Resume_Mar_2014 (4)
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Wael Ahmed is a self-starting medical sales professional with over 5 years of experience selling medical equipment such as ultrasound machines and monitors. He has sold over $2 million USD of equipment and has exceptional skills in customer service, organization, communication, and developing supplier relationships. He is proficient in Microsoft Office applications and has experience managing a team of 5 sales representatives.
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- 1. Wael Ahmed Sales Specialist 3460 Keele Street, Unit #322, Toronto, ON M3J 1L9 416.887.6995 • 647.975.3015 • engin_wael1@hotmail.com ______________________________________________________________________ __ Self-starting Medical Sales Professional with extensive experience in medical equipment and instrument sales. Dedicated to delivering results while providing ongoing customer support to build long-term relationships and propel profits. Profile • Proven abilities in leading sales teams and expanding market territories selling a variety of medical equipment to hospitals and private clinics o Sold over $ 2000000 USD Ultrasound and Monitors for Marquette Electronics Medical Equipment and Pie Medical companies o Sold over $500,000 USD of surgical instruments for Giester and Scanlan companies • Exceptional organizational skills and commitment to delivering the highest standard of customer service to secure new clients and build repeat business • 5+ years of experience in a call centre environment generating new leads through cold calling • Well-developed communication abilities to penetrate local markets • Access to reliable transportation for sales calls and prospecting • Proficient in using Microsoft Office as well as conducting market research Core Strengths • Matching clients’ needs to products • Leveraging market intelligence • Troubleshooting issues • Supplier Relationships • Consultative selling • Cold Calling Summary of Skills Sales Generation • Responsible for the sales of medical equipment, including ultrasound machines and monitors and medical equipment to clinics and hospitals • Developed and maintained long-term business relationships with key hospital and clinical contacts • Trained and educated medical staff on the appropriate use and maintenance of equipment and instruments • Cold called clients and booked appointments to provide introduction to products and services, and offer cost estimates for: investment opportunities, home improvements and vacation opportunities • Generated new leads through cold calls and networking to offer information regarding prices, to provide quotes and scheduled technicians for installation • Booked customers for sales presentation • Liaised with sales representatives regarding clients’ wants and needs to escalate the sales to the next level
- 2. Wael Ahmed Sales Specialist 3460 Keele Street, Unit #322, Toronto, ON M3J 1L9 416.887.6995 • 647.975.3015 • engin_wael1@hotmail.com ______________________________________________________________________ __ Supervisory Experience • Supervised a team of 5 sales representatives selling medical equipment • Developed sales plans and targets for each sales person as well as the team • Prepared weekly and monthly sales report and evaluated the achievements of sales • Trained sales representatives on prospecting for sales and territories of sales • Visited Medical offices to resolve issues and troubleshooting technical issues Client Care • Regularly achieved business expectations for call volume, quality, and sales • Provided excellent service to customers regarding sales and cold calls, following company policy in a high volume call centre • Engaged clients while accessing multiple resources including database information and hardcopy reference materials Career Experience Outbound Call Centre Agent 2008 – 2012 Meridian Windows and Doors, Toronto, ON Sales Prospector 2006 – 2007 Brady Marketing, Toronto, ON Outbound Telesales Agent 2006 – 2007 2 The point Global Marketing, Toronto, ON Sales and Marketing Engineer 1997 – 2000 International Trade Development Company, Egypt Sales Supervisor 1995 – 1997 Ghalioungui Associates ,Egypt Education M.S Electronic and Biomedical Engineering Technical University, Sofia, Bulgaria