1. Ahmed Said Ibrahim
Address: Doha-Qatar
Mobile: 974-33903320
Nationality: Egyptian
Date of birth: August 23rd 1986
Marital status: Single
E-mail: ahmed-saq@hotmail.com
Objectives:
To obtain a position of responsibility where my education and experience will
be utilized in a career opportunity as an active part of a multinational company
Technical Skills
o Microsoft Windows platform WinXP/7/8 & Server 2003-2008-2012
(installation, configurations & administration)
o AD, ISA, DNS, DHCP, WSUS and file server.
o Troubleshooting any software / hardware problems.
o Implementing, maintaining & support networks.
o Offer a remote desktop support & by phone.
o Suggestions for the optimum solution (HW, SW & Network).
o Managing the email system and ensuring the appropriate level of anti-
virus protection.
o Works with vendors/suppliers to obtain software and hardware price
Quotations, licenses and warranty replacements.
o Provides technical assistance, advices and training end-users effectively
With the use of company resources.
o Support voice and data communication system based on the
requirements of clients
o troubleshooting telecommunication problems
o Microsoft office suit.
Work Experience
- It Service Desk Engineer
Outsource Qib bank – Qatar June 2014 – till now
- Client & Network support February 2012 –May 2014
Kahramaa (Qatar general electricity & water corporation) - Qatar.
- Assistant System Administrator August 2010 – September 2011
Dar Al Fouad Hospital - Egypt.
- Technical Support & Help Desk specialist August 2007 to August 2009
Momen group. Egypt.

2. Ahmed Said Ibrahim
Training
• Mcse 2012. MCP
• ICDL.
• CCNA.
• A+.
• N+ Track
Language skills:
• Arabic: Mother tongue
• English: good
Personal Skills:
• Ambitious to learn.
• Ability to work under pressure against deadlines.
• Able to influence - Self motivated.
• Participated in several teamwork projects and assignments
• Performed several presentations at various topics
• Ability to work in a self directed environment with multiple projects.
Education:
• Bachelor of Information technology
• El GEZERA academy
• Graduation Date: 2008
Sincerely,
Ahmed Said Ibrahim