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Mahmud Sayed Ahmed Fathy Eliwah Resume
Sayed Ahmed Fathy Eliwah
(002) 01289631219, 01278719244
21, Al Qudah Buildings , 8th District, Nasr City
Sayed.ahmed01219@gmail.com
Objective
Seeking a network and system engineer position, where I can utilize my knowledge of
networking and my experience to develop the company and grow my career.
Education
 Communication Engineering, Zagazig University, Good, 2014.
 Refaa Altahtawi (English Language School), from primary to secondary.
Certifications
 Ccna R&S 200-120
 Ccna voice 649_461
 Cvoice 642_437
 Cipt1 642_447
 Cipt2 642_457
Related Studies
 Capps
 Tvoice
 CCNP (R&S)
 Ccna Collaboration
 Ccna Cloud
Training
 Egypt air : 28/8/2011 to 22/9/2011
 NTRA : 1/9/2013 to 12/9/2013

 Work Experience
System and Network Administrator
hpa | Highly Professional Advisor
February 2016 – Present
 Responsibilities:
 Responsible for support and delivery of IP advanced services.
 Installing, Configuring and Administrating a Microsoft windows server 2008.
 Managing user’s accounts, DHCP server, DNS server, Active Directory.
 Installing Wireless and Wired Networks.
 Installation of the network switches and cables.
 Maintaining hardware and software for the company.
 Designing, implementing and managing VOIP environment.
 Performs analysis and diagnosis on various networking problems.
 Handle, troubleshoot, follow up, and report daily network incidents and work orders.
 Manage the company on Bitrix24.

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Technical Skills
 Implementation and Configuration of CUCM.
 Implementation and Configuration and of UCCX.
 Implementation and Configuration of Cisco Unified Applications (CUC, CUE, CME,
Meeting Place, Presence).
 Configuration of Cisco Voice Gateways (SCCP, H.323, SIP) .
Languages
 Arabic : Native language
 English: Very Good.
Personal Skills
 DISC analysis skills
 TOT skills
 Passion to play higher roles
 Customer Experience analytics
 Problem solving & logical thinking
 Soft & Communication skills
 Excellent presentation
 Public speaking
 Time management
 Working professionally under pressure
Personal Profile
 Date of Birth: 7 February 1992.
 Nationality: Egyptian.
 Marital status: Single.
 Military status: Completed 9/2016.
Activities & Interests
Serving the Internet, WebRTC Apps, New Technologies, Collaboration, Self Development,
Researches, Reading, Swimming, Diving.