Ahmed Othman is seeking a position in information technology, project management, telecommunications, or customer relations management. He has over 5 years of experience as a network designer, project coordinator, system administrator and technical support specialist in Saudi Arabia and Egypt. Ahmed holds certifications in MCSE, CCNA Routing & Switching, CCNA Wireless, and is currently training for CCNP Routing & Switching and ITIL Foundation. He is proficient in Microsoft Office, Visio, Windows Server, Cisco IOS, and project management tools.

1. Ahmed Othman fadl Mohamed
Mobile: 0540521961
E-Mail: ahmed_othman_1982@yahoo.com
Objectives
Seeking a challenging position in:
 Information Technology.
 Project Management.
 Telecommunication.
 Customer relation Management.
Work Experience
 Network designer & project coordinator in Eshraq Al-Jazeera technologies (EJTECH )
(02-2013 till now) Saudi ( sub-contractor to Saudi telecom STC )
- Network designer & (NE) Network Engineer Program working in IPMPLS Project
. Studying LLD and analysis for its technical issues
. Testing transmission connectivity with partners (HUAWEI and ALU).
. Working for routing protocols including, OSPF, RIP, EIGRP, ISIS and
knowledge of the Internet concepts and routing architectures
. Configure Key Account Switches (ME 3400, ME 3600).
troubleshoot
. create MOPs and NE work orders for all cisco & juniper & Huawei equipment
- Project coordinator This job standing to
. Coordinate activities, resources, equipment and information
. Liaise with clients to identify and define project requirements, scope and objectives
. Make certain that clients’ needs are met as the project evolves
. Help prepare project proposals, timeframes, schedule and budget
. Monitor and track project’s progress and handle any issues that arise
. Act as the point of contact and communicate project status adequately to all participants
. Use project management tools to monitor working hours, budget, plans and money spend
. Issue all appropriate legal paperwork
. Report and escalate to management as needed
. Create and maintain comprehensive project documentation, plans and reports
. make support in different project related to STC update tracing sheet for our different
services provider project & managing our technicians in different locations & manage the
daily task with our customer
 System admin in amen international for security consultant. (05-2012,till
02-2013). Saudi This job standing on Makes A full support to Hardware &
software & network & work on our project reports &. (Saudi)
 Technical support in projacs Saudi company. (12-2011, till3-2012). Saudi
This job standing on
Makes A full support to Hardware & software & network. (Temporary work) (Saudi)
 Technical Support & help desk team leader configuration representative in Back &
front Company (Cuisine). (2-2006, till 5-2010) Egypt

2. - Technical Support & software testing This Job Standing On makes a full Support and implement
Hardware& network & software. And make testing to our software product
To solve all bugs with programing team and install windows server 2003 in servers
And Unix deliver and implant our products to our customer (2-2006 till 02-2008)
problems (Cuisine Program hospitality)
- Helpdesk team leader & Configuration representative This Job Standing
To manage our technical team in implementation and solving our customer issue
Make technical support by mail & phone& remote Coordinate customer support sheet
Make internal audit to make sure all department make all activities on time and documented
As per Project management (CMMI) . (2-2008 till 5 2010)
- Technical Customer relation manager. (cuisine) Back front Company (Cuisine)Managing our
customer relations & work on our project reports & Establish and maintain plans
That define project Activities. (Egypt ( 1-2009,till 5-2010)
Educational Qualification
2004: Bachelor of Computer science from Hair institute of optics technology (computer
department) Egypt
Graduation project Grade: Excellent
Graduation project details
 Make data base for computer company inventory
Courses Taken
 Icdl (cultural institute for languages)
 English ( Berlitz language center ) certified
 MCSE certified ( xp professional – windows server 2003 – infrastructure – planning infra – active
directory - design active directory – Isa 2006 ) certified
 Project management (CMMI) project plan. Configuration management. requirement management.
Quality assurance.
 CCNA Routing & switching (200 & 120) certified
 CCNA Wireless (200-355) certified
 ITIL V3 Foundation under training (going to be certified)
 CCNP Routing & switching under training (going to be certified)
Cisco ID: CSCO12951722
Computer & IT Skills
 Microsoft office.
 Visio.
 Network Engineer program (NE).
 Windows server 2003.
 Extensive working knowledge of Cisco IOS
 Software Implementation & testing.
 Network & hardware troubleshooting.
 Juniper & cisco equipment.
 AutoCAD basics.
 PM tools (Microsoft Projects Enterprise)
Personal Skills
 Excellent Communications Skills.
 Excellent Presentation Skills.
 Advanced Research Abilities.
 Advanced Analysis Skills.
 Self-Motivated.

3.  Able to work in a group or individually
 Able to work under pressure.
Language Ability:
 Native language: Arabic.
 First language: good Command of English (Written, Spoken and Reading).

Personal information:
 Birth Date: 9 August 1982
 Nationality: Sudan's.
 Place of birth : Cairo Egypt
 Marital Status: Single.