This document contains the resume of Furqan us Sadain, a travel consultant based in Dubai, UAE. It outlines his personal details, including contact information, as well as his professional experience working as a travel consultant for Al Barg Travels in Dubai and Dream World and Safari Holidays in Pakistan. It also lists his education qualifications and skills, including proficiency in travel systems like Galileo and Sabre, customer service, and Microsoft Office. His interests include traveling and camping.
1. Furqan us Sadain
Travel Consultant
+971522409802
Furqan_9t3@hotmail.com
Dubai U.A.E
PERSONAL INFORMATION
PROFILE
SKILLS
Communication
Teamwork
Selling Techniques
Computer Skills
Work Experience
AL BARQ TRAVELS LLC ( UNITED ARAB EMIRATES )
TRAVEL CONSULTANT
Building strong relationships with national & international clients. Insuring all bookings
& reservations are processed accurately. Advising and organising visas & passports.
Negotiating corporate and best rates with hotels for the company. Monitoring
competitive activity in order to maintain the most competitive rates. Complying with
all relevant laws and travel business legislation.
DREAM WORLD TRAVELS ( PAKISTAN )
TRAVEL CONSULTANT
The company was U.K. based inbound travel campaign call centre . My duties included
Assisted individuals in planning, organising and booking itineraries through online
communication. Handled high numbers of incoming calls for direct customers
& travel trade. Assisted individualsin planning organising & booking itineraries through
online communications.
SAFARI HOLIDAYS ( PAKISTAN )
TRAVEL CONSULTANT ( TRAINEE )
Conducted travel cost analysis & provided information about each tourist attraction and
highlighted its cultural and historical essence.
E-NEXUS SOLUTION PROVIDERS ( PAKISTAN )
CUSTOMER SERVICE REPRESENTATIVE
This was U.S. based Ontario campaign Outbound call centre. Sold services to clients by
convincing them to employ us for arranging cleaning services. Conducted research
according to the requirements of the clients to get the most affordable deals for them.
Education
Cordinating with tour operators and travel agencies negotiating with them to get the
most affordable rates.
Command over GDS : GALILEO , WORLDSPAN, SABRE.
Highly commandable for administration and communications skills.
Meticulous with details.
Ability to speak fluently and confidently with world wide nationals .
Effeciency in getting the best deal online .
Keeping track of the customers while on travel and providing assistance as the need arises.
To prepare LPO and invoices .
Extensive knowledge of geography.
Providing efficient and responsive travel booking service to the budget customers
Well organised with great time management skills.
Ability to work efficiently under pressure.
Training new employees on customer service and upselling.
Getting accurate and up to date fees and charges from hotels and various tourist
attractions.
Kish air online system
Hotel reservations
Proficiency in Microsoft Word, Excel, and PowerPoint
Visa typing on EDNRD.
Visa form typing & submission to the embassy.
Tourism Plus accounting software.
Microsoft Office Professional
Corel Draw
Awareness of IATA laws & regulation
Experience for dealing with B2C & B2B
Karachi University
Bachelor of Commerce (Private)
Professional Skills
Karachi University
I.COM (Private)
Spring Field English Academy
Matriculation
Reading
Traveling
Camping
INTEREST
23rd May 1993
Courteous, excellent organisational
skills and highly efficient with a unique
understanding of the travel industry
and the people who work in it. An expe-
rienced travel agent who is able to
make the best possible travel arrange-
ments for a clients destination. Highly
motivated, target driven and with
exceptional multi tasking skills along
with an ability to create tailor-made
luxury holidays to suit clients and
ensuring that all administrative terms
and conditions of contracts are
adhered.