Aggreko is a global leader in temporary power and temperature control solutions. It has over 3,800 employees operating from 148 locations in 34 countries. In 2010, Aggreko served over 100 countries and generated £1.2 billion in revenue. Aggreko has the largest fleet of generators, chillers, heaters and other equipment to provide power and temperature control solutions for mission critical and emergency situations around the world. Examples include providing 20 MW of temporary power to a zinc mine and setting up temporary power at a sewage treatment plant to prevent flooding.

1. An Introduction to Aggreko
Version 6 05/11

2. Truly a world leader
• Aggreko is the world leader in the supply of temporary power and temperature
control solutions to companies around the world.
• We have approximately 3,800 highly skilled and experienced permanent
employees operating from over 148 locations based in over 34 countries
• In 2010, we served customers in over 100 countries using over £1,660m (Euros
€1.9bn) of rental fleet
– In 2010, revenues of approximately £1.2bn (Euros €1.4bn) and operating
profit of £317m (Euros €371m)
• Aggreko plc is listed on the London Stock Exchange (AGK.L), is a member of
the FTSE-100 index, and headquartered in Scotland
• A truly global company with revenue that is relatively evenly split between North
America, Europe and the rest of the world.

3. Aggreko – inspiring confidence in our customers
• Customers have confidence in us
– We are used to supporting customers who depend on us to keep their businesses
operational
– The equipment and services we provide are often mission-critical
– Approximately a quarter of our business is as an emergency response
• Being the biggest in the world means that we have more fleet, more people and
more know-how to support our customers
• We design and build much of our own equipment
– Perfectly adapted to the demands of our business
• Outstanding levels of customer and employee satisfaction verified and
monitored by independent third parties
• We invest heavily in technology to leverage our global knowledge at the local
level
– Identifying the right solution quickly is a key skill
– “Somebody, somewhere in our global organisation has handled a similar customer
issue before”

4. Aggreko service support
16 service centres
The 5 Hub locations are:
•Doncaster
•Sutton
•Bristol
•Dumbarton
•Portlaoise
Logistics team based on site, to
organise the transport to and from
sites.

5. UK and Ireland National Rental Centres
24 Hour operation
365 days per year
Offering:
• Operational support
• Sales / Technical support
• Logistics support
• Fuel management services
UK Tel: 08458 24 7 365
Northern Ireland Tel: +00 353 57 86 63233 • Contract administration
Southern Ireland Tel: 1890 200 400 • Invoicing services

6. Aggreko service support
Company support
Service engineer capability
• Global business supported by Aggreko – Certified power engineers
Design & Manufacturing – Project management
• Most products built within UK at our – On-site support
manufacturing facilities in Scotland – Turnkey operation
• Readily accessibility to spares. – Synchronising with the grid
• Our products: Confident training supply
• Combined service team of 112 service
engineers with broad range of skills Sales support
– Sales Engineer (Local sales)
– Area Sales Manager
– National Rental Centre Contact
– National Accounts contact

7. Typical local service support structure

8. Global reputation for succeeding where the task is;
Mission Critical Technically challenging
• Industrial • Environmental
– Process augmentation for an Oil refinery (Texas) – Base load power generation at -40C (Kyrgyzstan) and
– Base-load power to a gold mine (Mongolia) +46C (Saudi Arabia)
• Military Support – Super-silent requirements on film sets
– Utility power to bases in Afghanistan and Iraq – Extreme emissions requirements in Chile
• Utilities • Scale
– Base-load power in Kenya, Venezuela, Sri
Lanka, Greece, Spain, Indonesia, Pakistan – 500,000 gallons of water cooling per minute to power
– Network maintenance support in France, UK and plant (USA)
USA – 700km gas pipeline pressure-test (Norway)
• Emergency Response – 140 MW temporary power plant (Kenya)
– Grid transformer failure (UK) – 10km ice-rink (Europe)
– Hurricanes Katrina and Rita
• Speed of deployment
• Events – Aluminium smelter looses transformer (Africa)
– Superbowl, USA
– Total chiller failure in milk processing plant (UK)
– FIFA World Cup, South Africa
– Olympics (Beijing, Vancouver) – Cooling tower collapse (North America)
– Asia games

9. The world’s largest fleet gives customers the largest choice
• Power generation
– 13,500 silenced canopied or containerised generators; Over 5,900 MW capacity
– 15 kVA – 2000 KVA
– Full range of electrical distribution, cabling & accessories
– 1375 kVA gas generators
Small Medium Large
– 15 to 100 kVA 50 Hz – 50 to 500 kVA 50 Hz – 500 to 2100 kVA 50 Hz
– Trailer and Skid mounted – Silenced – Silenced
– 24 hr Bunded Fuel Tank – Bunded Fuel Tank – Diesel and Gas fuel
– Silenced – Robust and versatile – ISO shipping compatible
– Versatile power configurations – Advanced Digital controls – Aggreko Gempac controls
– Aggreko SCADA
compatible

10. The world’s largest fleet gives customers the largest choice
• Temperature Control
– 2,100 chillers; 950 MW of capacity
– 2,800 air conditioning and air handling units
– 1,800 heaters
– 150 cooling towers
Air conditioners Chillers Cooling Towers
– 5 to 200 kW (2 to 60 ton) – 50 to 3500 kW (15 to 1000 – 1000 to 3500 kW (300 to
– High static air supply ton) 1000 tons)
– Rental application specific – Modern Screw technology – Modular expansion to
design – R134A non ODP refrigerant 100000 tons plus
– Low Temperature ability – Rental specific design
down to -40C/F – Project management and
support services

11. The world’s largest fleet gives customers the largest choice
Loadbanks Transformers
• Reactive & Resistive set-up • 2.5 MVA – 6 MVA
• 600 kW – 6 MVA • 400 V – 25 kV
• AC/DC • Multi-tap sets
• 200 MVA fleet • Built in HV switchgear & protection
• Sigma Data Acquisition and reporting package • Oil cooled
• Containerised

12. Applications: 20 MW temporary power to major zinc mine
• Situation the customer faced
– Wind farm next to zinc mine required connection to
the National grid
– Also new transformers needed replacing at mine
– Without 19 MW of power the mine would flood and
extraction of €1.5 million/ day of zinc and lead would stop
• Task that had to be done
– Detailed planning of site requirements
– Co-ordination of work with local utility company and mine
• Action we took to sort the problem out
– Aggreko provided 25 x 1250 kVA generators, 5 x 6.3 MVA transformers, a 6 MW loadbank,
electrical distribution equipment and 375,000 litres of fuel
– Equipment was transported in and commissioned to provide power for 5 continuous days
• Result for the customer
– The mine shutdown, restarted and ran as normal on 20 MW of temporary Aggreko power,
with no loss of production

13. Applications: Utility support
• Situation the customer faced
– The transformer failed at a sewage treatment works
– The existing back up generators failed
– Without power to the site it started to flood
• Task that had to be done
– Get temporary power to the site as quickly as possible
to avoid a potential disaster
• Action we took to sort the problem out
– We provided 4 x 125 kVA, 1 x 320 kVA, 1 x 1250kVA, 2.1 MVA transformer and fuel
tanks
– We set up the equipment dispersed around the site to provide power directly to critical
areas such as the control room and pumps
• Result for the customer
– The sewage works were operational before the flood reached the nearby river

14. Applications: Utility support
• Situation the customer faced
– The customer was a Scottish power company
– A 50 year old submarine cable supplying power from mainland
Scotland to Bressay Island had to be moved as the sea bed was
being dredged where the cable was laid.
– The 400 residents and the local fish-meal factory needed a
power supply while the cable was disconnected
• Task that had to be done
– Get temporary power to homes on the island and to support the factory which consumes up to
70% of the island’s power
• Action we took to sort the problem out
– We supplied transport, ferries and cranes to set up the equipment and cabling to supply the
entire island
– We provided 11 kV high voltage to the island, taking into account the fluctuating load demand of
the factory. Fuel Management was included for 10,000 litres per day
• Result for the customer
– The island continued functioning as usual and the new submarine cable was installed without a
problem

15. Applications: Industrial
• Situation the customer faced
– The customer was a steel processor in Sheffield, UK
– The floods of 2007 destroyed the cooling tower causing
other parts of the plant to explode
• Task that had to be done
– A temporary cooling tower was required to get production up
and running
• Action we took to sort the problem out
– We supplied and installed a 900 kW rental cooling system made up of a 600 kW chiller
and a 300 kW chiller and provided a 800 kVA generator to power the equipment
• Result for the customer
– Downtime was kept to a minimum, reducing loss of profit and revenue
– The plant’s customers were kept happy and no business was lost

16. Applications: Industrial
• Situation the customer faced
– The customer was a chemical plant on Teeside, UK
– Shut-down was required by law for preventative maintenance
and servicing work
• Task that had to be done
– Power was needed to supply the temporary village set up for the
maintenance workers
• Action we took to sort the problem out
– We supplied 2x350 kVA generators to power the 72 cabins
• Result for the customer
– The shut-down was a success and maintenance was finished within the time frame so
that production could continue and profits were unaffected

17. Applications: Petrochemical, oil & gas
• Situation the customer faced
– The customer was a oil company looking to increase its commercial oil
supplies. It was building an accommodation platform in the UK, which was
then going to be shipped to Qatar to be bolted onto an existing platform
• Task that had to be done
– Provide a reliable source of power during the build and then modify
equipment for it to be taken on the platform while it was being moved
• Action we took to sort the problem out
– We supplied a 500 kVA generator and a loadbank, which sat on the dock to provide power to all
the new equipment as it was being thoroughly tested
– We supplied a 800 kVA generator and 2 x 14000 ltr fuel tanks, which were located on top of the
1,700 tonne platform as it sailed by barge to Qatar
– The fuel tanks had to be bottom fed
– We placed a heat detector within the generator on the platform
• Result for the customer
– The project ran smoothly and was successfully handed over to the Aggreko international team in
Qatar for the commissioning stages

18. Applications: Petrochemical, oil & gas
• Situation the customer faced
– The customer was an offshore oil company based in the North Sea.
– An engine fire on one of their rigs stopped production completely
• Task that had to be done
– Provide a reliable supply of power to the rig so that operations could
continue
• Action we took to sort the problem out
– We supplied 2x 1250 kVA generators
– To save valuable deck space, we changed the alternators to specialist 600/690V, which
removed the need for a separate TX transformer
• Result for the customer
– Production on the oil rig could commence with minimum disruption
– Success has lead to further projects with the company

19. Applications: Films and events
• Situation the customer faced
– The customer was the world’s premier aerospace event –
Farnborough air show
– More than 1,200 global companies exhibit at the show
– It is broadcast across the world
• Task that had to be done
– Provide a reliable source of power for the show including the broadcasting facilities,
concessions and big screens
– Ensure the equipment was installed without intruding on the show
• Action we took to sort the problem out
– We provided 15 MVA of power and 120,000 litres of fuel management
– We set up watchkeep staff around the clock
• Result for the customer
– The event ran smoothly with no loss of power at any point during the week long event

20. Applications: Films and events
• Situation the customer faced
– The customer was an events organiser in Dublin, Ireland
– They were setting up a temporary ice rink for the Christmas
period and needed power and chillers
• Task that had to be done
– To preserve the quality of the ice, a chiller operating at -12 degrees centigrade 24/7
was required
• Action we took to sort the problem out
– We provided a 750 kW chiller which was powered by a 200 kVA twinpack
– We also provided 2 x 400 kVA generators to power the themed market, café, viewing
area and reception area at the rink
• Result for the customer
– The event ran smoothly throughout November, December and January with no
problems at all

21. Applications: Telecommunications
• Situation the customer faced
– Network Rail is implementing a new rail communications system
to improve performance and safety
• Task that had to be done
– Network Rail is constructing more than 2,000 masts
– Each location needed power but in some situations the DNO couldn’t provide power,
there were areas which had wayleave issues or there was no existing track side source
• Action we took to sort the problem out
– We supplied silenced canopied generators between 15 kVA and 45 kVA to recharge
the signal masts’ UPS and provide backup
• Result for the customer
– Our national presence has meant Network Rail needs to only liaise with one supplier
for its temporary power needs, helping to make the project run smoothly

22. Applications: Military
• Situation the customer faced
– Twice a year, the Royal Navy takes its vessels on sea trials to
prove they’re fit for purpose, which is necessary to achieve Lloyds
insurance accreditation
– The trial process involves simulating loss of power to the carrying ship
• Task that had to be done
– a rescue operation is implemented with the generator kicking in to provide emergency
back-up power, allowing all equipment to continue to function
• Action we took to sort the problem out
– We provided a 500 kVA generator, distribution board and cables to ensure the Navy had
a reliable source of power while out at sea on the trials
• Result for the customer
– By providing quality and reliable back-up equipment, the Royal Navy now has full
confidence that in the event of power failure, the rescue mission can be completed

23. Applications: Shipping
• Situation the customer faced
– A cargo ship was departing Belfast en route for South Africa
when inspections discovered that both the on board generator and
the back up generator were faulty
– If the problem was not solved the ship would have had a delayed
start resulting in fines and would have had to stop in France for repair
work delaying them further
• Task that had to be done
– A temporary generator was required to supply power to the ship and due to maritime law a
back up generator was required also
• Action we took to sort the problem out
– We supplied 800 kVA containerised unit and 100 metres of cable to supply the control room
with power
• Result for the customer
– By working throughout the night Aggreko ensured that the ship departed on time and no
fines were received

24. Outstanding reputation amongst our own customers
Net Promoter Score
• We have built a reputation for outstanding USAA 82%
Homebanc* 81%
customer service
Harley-Davidson 81%
– 85% of our customers would recommend us to a friend *
Costco 79%
– 90% of our customers were extremely/very satisfied **
Amazon.com 73%
• What our customer’s say (Taken from customer Chick-fill-A* 72%
satisfaction surveys) eBay 71%
– “Aggreko have now and in the past provided us with excellent Vanguard 70%
service which we hope to be able to continue with in the SAS 66%
future.”
Apple 66%
– “I don't know of any other sales person or company that I can
Aggreko 60%
call at 11 PM at night and have a generator onsite by 10:00
AM the next morning.” Intuit(TurboTax)* 58%
– “We can only say again many thanks to the whole team they Cisco 57%
helped us keep our train service moving. And the greatest FedEx 56%
testament to that was our customers never noticed” Southwest Airlines 51%
– “Aggreko responded at a difficult time of the year ( 2 days American Express 50%
before Christmas and extreme weather conditions ) to provide Commerce Bank 50%
us with heat and power to thaw frozen pipe work, the service
Dell 50%
was second to none, a site visit by an engineer to spec the
job, followed by a quote 1 hour later and next day delivery of Adobe 48%
the equipment and installation.” Electronic Arts 48%
• All NPS statistics are based on Bain or Satmetrix surveys, with the exceptions of Intuit, Chick-fill-A and HomeBanc. For these firms, data was used that they provided.
| 24
Their data was gathered in a reasonable (but not perfectly equivalent) fashion. *Based on scoring of 8 or more on customer data received in 2010 **Based on scoring of 7
or more on customer data received in 2010.