AFS Delivery Execution Solutions - Sophistication and Simplicity in Product Delivery
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We have a packed agenda with hands-on tutorials, customer spotlights, product roadmaps and peer-to-peer sessions for like-minded system users. We are also covering industry best practices that impact long-term success in today’s business environment, including retail execution, business intelligence, mobility and data synchronization.
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AFS Delivery Execution Solutions - Sophistication and Simplicity in Product Delivery
- 1. ©2017 AFSTechnologies, Inc.,Confidential Information AFS Delivery Execution Solutions - Sophistication and Simplicity in Product Delivery 2017 AFS USER CONFERENCE “Practical Analytics for Everyday Decision Making”
- 2. ©2017 AFSTechnologies, Inc.,Confidential Information Gennadiy Vaksman, VP, SCM/RE Global Operations gennadiyv@afsi.com Speakers Experience at glance: 25+ years of software development and architecture 25+ years management experience 20+ years of team management for SCM and DSD 14+ years of software development teaching
- 3. ©2017 AFSTechnologies, Inc.,Confidential Information David Kimm DSD Professional Services Manager davidk@afsi.com Experience at glance: • Provides oversight for all global implementations of the AFS DSD products • 17 years of experience with software implementations for the DSD industry • Successfully Managed 75+ DSD implementations worldwide • DSD Sector Experience: Baking, Dairy, Candy, Snack Foods, Tortilla’s and Ice
- 4. ©2017 AFSTechnologies, Inc.,Confidential Information Delivery Execution Solutions (DES) DES Mobile 2.0 DES Office 2.0 Bringing It All Together Roadmap
- 5. ©2017 AFSTechnologies, Inc.,Confidential Information DSD Mobile Electronic Proof of Delivery (ePoD) DSD Office Distributor Management System (DMS) Client Portal with Web Ordering Home Delivery AFS DELIVERY EXECUTION SOLUTIONS (DES) Retail Execution/DSD (RE/DSD v6)
- 6. ©2017 AFSTechnologies, Inc.,Confidential Information
- 7. ©2017 AFSTechnologies, Inc.,Confidential Information DELIVERY EXECUTION SOLUTIONS
- 8. ©2017 AFSTechnologies, Inc.,Confidential Information • Reduce Multiple Devices • Purchasing Flexibility • Cost Savings • No more Apple vs Android BRING YOUR OWN DEVICE
- 9. ©2017 AFSTechnologies, Inc.,Confidential Information • Apple in the Workplace • Expectations of an Apple User • Support of Printing, DEX and Bluetooth devices scanners. INTRODUCTION TO IOS
- 10. ©2017 AFSTechnologies, Inc.,Confidential Information • Material Design • Interface Redesign – Improvements to Workflows • Overwhelming Customer feedback • Adaptive UI DSD 2.0 FOR ANDROID
- 11. ©2017 AFSTechnologies, Inc.,Confidential Information • Designed with speed and efficiency in mind. • Web based Mobile site for customer ordering. • Simple Implementation and Setup • Same Interface and Framework as the Wholesale Solution. HOME DELIVERY
- 12. ©2017 AFSTechnologies, Inc.,Confidential Information • Origin of ePoD • Capturing at the time of Delivery: • Signature Capture • GPS location • Voice message • Delivery Photo • Key Benefits • Save Time • Reduce Errors and Mistakes • Electronic Proof of Delivery • Backend Reporting EPOD
- 13. ©2017 AFSTechnologies, Inc.,Confidential Information • Data everywhere & any time. • Customer Empowerment • Highly Customizable, Platform Agnostic, and Scale without concerns. CLIENT PORTAL
- 14. ©2017 AFSTechnologies, Inc.,Confidential Information DMS • Distributor’s Focus • Ease of Use, Rich in Functionality • Scalable and Easy to Implement AFS DMS
- 15. ©2017 AFSTechnologies, Inc.,Confidential Information DSD OFFICE • Direct Store Delivery Expertise • Order Entry • Route Settlement • Accounts Receivables • Warehouse Inventory • Continued Innovation
- 16. ©2017 AFSTechnologies, Inc.,Confidential Information DES MOBILE 2.0
- 17. ©2017 AFSTechnologies, Inc.,Confidential Information • Breathalyzer verifications • Disabling the app when the vehicle is in motion • GPS speed recording & Speeding voice alert • Recording and Tracking of Driving Hours SAFETY
- 18. ©2017 AFSTechnologies, Inc.,Confidential Information • Weather forecast service integration • Pre- and post-trip inspection • Consumer & Product safety: Capturing temperature with time stamps SAFETY (CONTINUED)
- 19. ©2017 AFSTechnologies, Inc.,Confidential Information GPS-Enhanced directions LOCATION AWARE Find your nearest customer
- 20. ©2017 AFSTechnologies, Inc.,Confidential Information SMART COMMUNICATION Smart Voice Notes Automatically Communicates
- 21. ©2017 AFSTechnologies, Inc.,Confidential Information • Getting you there faster • Lightning Communication • Getting your data in Real Time • Actionable Insights SPEED
- 22. ©2017 AFSTechnologies, Inc.,Confidential Information • Biometrics Implementation • Finger Print Reader • Facial recognition security. • HTTPS and SSL Standards • Mobile Communication • Payments • Hosted Environments SECURITY
- 23. ©2017 AFSTechnologies, Inc.,Confidential Information Going Green • Electronic Signature • HHC Report Viewer • Email Functionality • Client Portal
- 24. ©2017 AFSTechnologies, Inc.,Confidential Information • Concentrated Effort of Ease of Use without Compromise • Administrative Improvements • Email delivery of log files and mobile databases. • Installation of software via QR code. • Remote Assistance built into Office DSD • Handheld Version Tracker SIMPLICITY Email Delivery QR Code Installation Version & OS Tracking
- 25. ©2017 AFSTechnologies, Inc.,Confidential Information DES OFFICE 2.0
- 26. ©2017 AFSTechnologies, Inc.,Confidential Information • Real time Route Monitoring • Invoice and Order Data • Time and Duration Visibility • Responsive design VISIT MONITOR
- 27. ©2017 AFSTechnologies, Inc.,Confidential Information • Route Accountability • Integrated Traffic Information • Anticipate and Plan ASSET TRACKING
- 28. ©2017 AFSTechnologies, Inc.,Confidential Information • Responsive UI • Mobile Documents Made Easy • Invoices with Signatures • Order Confirmations • Settlement Reports • All HHC Reports • Proof of Delivery at your fingertips • Time and Cost Savings HHC REPORT VIEWER
- 29. ©2017 AFSTechnologies, Inc.,Confidential Information BRINGING IT ALL TOGETHER
- 30. ©2017 AFSTechnologies, Inc.,Confidential Information DES SOLUTIONS BY ROLE Role Data Discovery G2 DSD Mobile DSD/ePoD Office Distributor Mgt System Client Portal ePoD Management Office User Sales Team Route Driver Distributor Customer
- 31. ©2017 AFSTechnologies, Inc.,Confidential Information LOOKING AHEAD
- 32. ©2017 AFSTechnologies, Inc.,Confidential Information Sep Oct Nov Dec Jan Feb Mar April May June July Aug Sep Oct Nov Dec Jan Feb Mar April May June July Aug Sep AFS DES ROADMAP FOR 2016 - 2018 v3.3 DEC ’16 • Client Portal: Framework and Security • DSD Mobile on iOS • Android Material Design • Support for Right-to- left languages • DEX support for Zebra/Honeywell ePOD • Dynamic Routing • Combin. orders in one • Middleware integration. V3.4 MAR’17 • Client Portal: My Account & Truck Tracking • Text-to-speech and voice commands • Automated Reporting Service • Visit action list management • Scanning of Mobile Updater Settings • Voice Memo/Notes • Mobile Version Monitor V4.0 JUN ’17 • Client Portal: Mobile Reports • Digital Image Recognition ePOD items: • Payment collection before and after delivery • Log pick label scanning • Show undelivered items • DSD Office Dashboard 2016 2017 2018 v3.2 SEP ‘16 • Home Delivery • Truck Tracking • DSD Mobile on iOS ePoD items: • A/R Controls • Photo Management • Order Detail Filter • Sort by Zone • Price Changes • Email Alerts V4.1 CY Q3 - ’17 • Client Portal: Web Ordering • Speech-to-text • Profile Utility • Daily Route Preparation • Multi-tenant sales analysis reports • Email Customer Price List and Price Change Notices in bulk • Multi-route Delivery Monitor • GPS Breadcrumbs V4.2 CY Q4 - ’17 • Client Portal: Web Ordering • Mobile Updater in C# • New barcode scanning and photo library • Capture truck fuel at the EoD • Previous Orders ticket renumbering • Require truck temperature • A/R Details completed completed V4.3 CY Q1 - ’18 • Client Portal: - Dashboard - B13 Web Order Integration • Responsive Mobile Report Viewer • DSD Truck Route Opt • Mobile A/R • Survey Module improvements • MS Power BI R&D V4.4 CY Q2 - ’18 • Client Portal: OMS Web Integration • Exception / Notification Rule Engine • DSD Truck Route Opt • MS Power BI Mobile R&D V5.0 CY Q3 - ’18 • Client Portal: - Disconnected Mode - OMS Mobile Integration - Promotions Engine - C/C Payments - Live Chat & Messages
- 33. ©2017 AFSTechnologies, Inc.,Confidential Information Find More On https://www.linkedin.com/groups/12002444 https://www.linkedin.com/groups/8550616/profilehttps://www.linkedin.com/company-beta/323824/ https://www.linkedin.com/groups/8390204
- 34. ©2017 AFSTechnologies, Inc.,Confidential Information
- 35. ©2017 AFSTechnologies, Inc.,Confidential Information THANK YOU! Next Session is Friday: Advancements in Delivery Automation and Proof of Delivery
Editor's Notes
- Introduction of the term and what it means…
- Drivers do not need to carry multiple devices Flexibility with purchasing decisions Increased number of options, cost savings. No more internal war of Apple vs Android
- Apple at the Workplace All the same rich Functionality, with the look at feel you expect with an Application on the iPhone. Support of Printing, DEX and Bluetooth devices scanners.
- Consistency Readability – Daylight and indoors Incorporated Material Design into Android Mobile DSD Interface Redesign, and Improvements to processes and workflows. Received overwhelming positive feedback from customers Adaptive UI: Screens scale to fit the screen format of your device
- Average driver has 200 stores per day. The standard Mobile DSD solution does not provide the best fit. Home Delivery System was designed with speed and efficiency in mind. Implementation and Setup is simple, as the handheld build is the same between wholesale and home delivery routes. Training is simplified as the wholesale and home delivery system have the same User Interface and framework.
- AFS has a long history with Distributors with our Supply Chain Customers. Leveraging our decades of experience on the DSD side, we are able to build a product that can lead the market in electronic proof of delivery. ePoD can capture signatures, GPS locations, voice messages and photos at the point of delivery using standard mobile devices. Key Benefits Save Time Reduce Errors and Mistakes Electronic Proof of Delivery
- Your clients will see their data everywhere & any time. Empower your customers with data, to reduce time and save costs. Highly Customizable, Platform Agnostic, and Scale without concerns.
- Distributor’s Focus – Should be delivering product, not spend a lot of time on the backend, as they don’t have a lot of time. Ease of Use, Rich in Functionality Scalable and Easy to Implement
- Taking Control is a theme for this section. One area is in safety. Traditionally in the past, there has been little control of the driver actions, other than the plan once the truck has left the depot. We have made changes to help this. Requiring Breathalyzer tests to be passed before the application activates and the delivery truck can start. Disabling the app when the vehicle is in motion. GPS speed recording + speeding voice alert Recording drivers’ work hours and alerting managers automatically if the driver surpasses the daily limit of driving hours
- Taking Control is a theme for this section. One area is in safety. Traditionally in the past, there has been little control of the driver actions, other than the plan once the truck has left the depot. We have made changes to help this. Weather forecast service integration Pre- and post-trip inspection Consumer & Product safety: Capture temperature and Time for multiple zones at start of delivery
- GPS-enhanced directions and real-time route optimization based on traffic conditions. Voice notes: Saved to the device and assigned to the account. Find your nearest customer using our Optimized Routes functionality.
- Voice notes: Saved to the device and assigned to the account. Email Notification when the driver is running late.
- Utilizing improvements to hardware and software to significantly speed up processes and workflows. Lightning Communication Real Time Deliveries allows for the office to view invoices minutes after the delivery. Data Discovery – Management can get their sales metrics, much sooner that standard weekly reports.
- Concentrated effort to ensure our software is easy to use, with the minimal number of clicks, without compromise to functionality. On the administration side, we are also looking for improvements in efficiency. Email delivery of log files and mobile databases. Installation of software via QR code. Remote Assistance built into Office DSD Handheld Version Tracker
- View routes sales in real time. View customer invoices and orders, shortly after they were created by the driver. Drive times and duration visibility. Responsive design that is accessible on tablets,
- Responsive UI allows for the use of the application on multiple devices and browsers Mobile Documents Made Easy Invoices with Signatures Order Confirmations Settlement Reports All HHC Reports Proof of Delivery at your fingertips Time and Cost Savings
- Management – Management can create actionable insights by analyzing sales and profit data via Data Discovery. Driver – Through the rich functionality Mobile DSD , the driver can efficiently deliver and invoice their customers. Office – DSD Office provides functionality for all the customer day to day Order to Cash processes. Distributor – With the DMS, the Distributor can create/update orders and manage outside products and Accounts Receivables for their customers. Customer – Client Portal provides visibility and management of invoices, orders that saves time and costs for our customers.