This document provides an agenda and information about an event hosted by Enterprise Rent-A-Car. The agenda includes introductions to Enterprise, a graduate market breakdown, employer events, social media, lunch, and an open forum discussion. Key details about Enterprise include that it is the largest car rental company in North America and the UK, has over 80,000 employees worldwide, and operates over 1 million vehicles across 7,600 locations globally. Recruitment statistics for fiscal year 2012/13 are presented, including application rates from various universities and overall hiring rates. Skills that graduates often lack are discussed. The event will also cover Enterprise's use of social media and employer events on campuses.

1. WELCOME

2. Agenda
Introduction to Enterprise Rent A Car
Graduate Market Breakdown for FY 2012/13
Employer Events
Social Media
Open Forum
Lunch
#U2RT13

3. Who are Enterprise Rent-A-Car?
 Founded by Jack Taylor in 1957 & still privately owned by the Taylor family
today
 Largest car rental company in North America & the UK
 Acquisition of National Car Rental and Alamo Rent A Car within the U.S in
2007.
 Core area of business comes from the vehicle replacement industry
 80,000+ employees worldwide
 Operating fleet of over one million vehicles
 7,600+ locations worldwide – USA, Canada, UK, Ireland, Germany, France,
Spain with future expansion
 Total Global Revenue last fiscal year $14.1 billion
 2013: West Midlands, 35 rental locations, potential for more locations

4.  Entry level position with a defined career path to
general management
 Experience & Training in every aspect of running our
business, this includes:
 Providing exceptional Customer Service
 Sales – working to sales targets
 Logistics
 Understanding a branch’s statement
 Managing Accounts Receivables
 Marketing your business
 Driving Cars & Washing Cars
What is a Management Trainee/Intern?

5. The Recruitment Process
Online Application Telephone interview
1st
Interview with
Recruiter
Branch Visit
and Interview
With Area
Manager
Assessment Day
And Senior
Manager
Interview

6. Enterprise’s Core Competencies
 Sales/Persuasion
 Communication
 Leadership
 Work Ethic/Results Driven
 Customer Service
 Flexibility

9. What did FY 2012/13 look like for ERAC?
Total All Applications West Midlands
Applications 3064
Phone Screen 785
25% App to PS
1st
Interview 383
48% PS to 1st
Interview
Branch Interviews 165
43% 1st
Interview to Branch Interview
Assessment Centre Attendees 123
74% Branch Interview to AC
Total Hires 77
Application to Hire 2.5%

10. Application to Hire forFY 2012/13
University Applications Hires
Coventry 145 6
University of
Birmingham 69 5
BCU 137 3
Wolverhampton 142 2
Newman University 16 2
Worcester
University 52 2
Aston University 46 1
Gloucester 29 1
UCB 35 1
Warwick 15 0

11. What skills are graduate’s lacking today?

12. Here’s what we see
 Professional Communication
 Work Ethic
 Flexibility/Adaptability
 Customer Service
 Sales
 Leadership
 Personal Brand
 Commercial Awareness

13. Employer Events
 What events are you doing? Is it relevant to
employability?
 What's working on campus
 What’s your engagement like w/ students? How do you
generate attendance?
 What events can ERAC get involved with?
 Do you run Diversity Focus Events?
 How can our Campus Brand Managers get more
involved?

14. #U2RT13

15. Social Media
Average number of visits/month from SM = 2224
Top sources are Facebook and Twitter
414 Stop procrastinating and get hired
381 Attending an assessment centre read this useful guide
303 13 steps to get your first graduate job
206 how to kill an interview
182 keep calm and study on - 8 top revision tips
160 how to stop your application from going in the shredder
103 it’s a cover letter not a love letter
90 how to make the most of your internship a practical guide
83 seven skills you need when job hunting

16. Social Media
 How are you using It? What is your Plan
 What is your student engagement like/does it work?
 Do you have guest blogs from employers/students?
 How can ERAC gain more interaction with students via
social media?

17. Open Forum

18. Thank you
@ERAC_jobs
Enterprise Rent-A-Car Jobs Europe
@juliaspeed
erac
@louiseconway1