The document discusses alternative dispute resolution (ADR) methods in India. It outlines arbitration, mediation, and conciliation as the main ADR approaches. Arbitration involves an independent third party rendering a legally binding decision. Mediation and conciliation use a neutral third party to help disputing parties reach an agreement. The document also mentions Lok Adalat and consumer forums as ADR options in India and discusses relevant acts like the Arbitration and Conciliation Act that govern ADR.