The document discusses features of the SalesforceA mobile app that allow administrators to manage their Salesforce organization on the go. It describes how SalesforceA enables admins to modify and contact users, view login histories, freeze users, reset passwords, and deactivate users from anywhere. It also mentions using SalesforceA to monitor the TRUST status, view maintenance schedules, and improve the app by providing feedback. The document encourages admins to utilize all of SalesforceA's features to more efficiently manage their orgs regardless of their location.

1. …Even from a Chinook Helicopter
VetCloudConsultants@gmail.com
@VetCloudCRM
Donald Bohrisch & Justin Raines
VetCloud CRM
Administer on the Go SalesforceAwith

2. Forward-Looking Statements
Statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any
of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking
statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or
service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for
future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts
or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our
service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth,
interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible
mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our
employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com
products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of
salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most
recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information
section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not
be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.
Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

3. Donald Bohrisch
Certified Salesforce Admin & Force.com Developer
– VetCloud CRM
VetCloudConsultants@gmail.com
@DBohrisch / @VetCloudCRM

4. Justin Raines
Certified Salesforce Administrator
– VetCloud CRM
JustinRaines88@yahoo.com
@SFshrek

5. Manage Users Modify Users Contact Users
1. Assign Permission Sets
2. Edit Fields on User
Records
1. Call Users
2. eMail Users
1. View Login History
2. Freeze possible threats
3. UnFreeze valid Users
4. Reset Users Passwords
5. DeActivate retired Users
SalesforceA for Administrators
Salesforce provides a personal experience for us Admins… our Org’s on the go!

6. View Login History
Freeze possibly
compromised Users and
UnFreeze them when
they are confirmed as
authorized.
Reset your Users
passwords when they
need it most, regardless
of if you are cruising
map of the earth in a
Chinook or passed out
at 0230 on a
Wednesday night.
DeActivate Users such
as when on leave in
Afghanistan and
Activate them when they
come back and are
ready to Close some
deals.
Un/Freeze Users Reset Passwords De/Activate Users
View the Date/Time,
Application, IP
Address(White Listed
IPs), and Status’s of
Users Login attempts.

7. Modify Users
Recently created a new
Permission Set and just got
an email that another team
needs it…
Just found out your favorite
Sales team member just got
married and need to change
the last name…
Fix these issues during this
session w/ SalesforceA!

8. Contact Users
Been utilizing the features
covered so far and noticed
something weird…
… Utilize SalesforceA to
either Call or eMail your Users
you need to investigate further
right now!

9. Monitor Salesforce Connect w/ Salesforce Improve SalesforceA
1. Log into Salesforce
Success Community
2. Log into Trailhead
1. Submit Feedback for
the Product Team!
1. Monitor your TRUST
Status
2. Get informed of
Scheduled Maintenance
including your Winter’17
release timeframe
3. Increase efficiency
through Org Multi-
Tasking
SalesforceA for Administrators
Salesforce provides a personal experience for us Admins… our Org’s on the go!

10. Monitor TRUST Status
Plan ahead with the
Maintenance Schedule.
You can even view the
Winter’17 release dates,
notes, and patches.
Utilizing all of these
great features is simple
regardless of how many
different Orgs you work
in. They had the multi-
tasking Partner in mind
with Org Multi-Tasking.
Scheduled Maintenance Org Multi-Tasking
Receiving eMails about
Users having issues
logging in but their Login
History is competent…
Monitor your Trust
Status.
SFshrek

11. Connect to Salesforce
Are you stumped on how to
create that bucket for your
new report or wanting to
connect with your local User
Group on your phone…
Excited to learn more about
SalesforceA or just want to
earn more Trailhead badges
than your co-worker…
Log into the Success
Community and Trailhead all
from SalesforceA!

12. Improve your SalesforceA!
Next time your racking out for the night and one of your Sales people in Germany needs their Password reset remember how easy it is to roll off your cot and utilize SalesforceA.
Then remember to provide Feedback within the App so that the great Salesforce team can continue to improve SalesforceA so it works for you.
Make SalesforceA
Work for You!

13. Learn #MOAR with Trailhead!
Earn your Salesforce Platform Basics badge
Donald Bohrisch
Salesforce Solutions Manager
https://trailhead.salesforce.com/force_com_admin_beginner/starting_force_com/starting_tour
Trailhead.Salesforce.com Platform Basics > Navigating Salesforce

14. Veteran’s get ahead with
Are you a Service Member / Spouse or know of one for our Community?
~ Veterans ~
• VetForce is a FREE Salesforce program that takes members of our military family and prepares them for a
career in our great eco-system… regardless of military rank/specialty.
• Get in on the Veterans.Force.com Learning Journeys to become a certified and exceptional Salesforce
Administrator, Developer, Business Analyst, or Sales Rep
~ Employers ~
• Find exceptional Salesforce talent AND support our country’s Veterans… hire a VetForce Graduate!
Transition the Salesforce way

15. Thank Y u

16. Thank Y u