DataCore Software Corporation continues to expand its US market presence by adding more healthcare organizations to a list of hospitals and caregivers it is helping to meet pressing IT challenges, such as reducing storage costs, protecting data and eliminating downtime. IT managers in the healthcare industry are under pressure to deliver more storage capacity, better resiliency and faster performance - all while managing costs. DataCore addresses these challenges with SDS solutions that deliver performance improvements, better utilization of storage devices and improved reliability through redundancy. A cost-effective storage infrastructure that allows 'Freedom of Choice' in using any hypervisor, any storage, on any server platform, SANsymphony-V software enables healthcare providers to virtualize their storage devices - eliminating storage silos by creating a pool of storage that is managed centrally by one platform delivering unified storage services.

1. Copyright © 2014 DataCore Software Corp. – All Rights Reserved.
Copyright © 2014 DataCore Software Corp. – All Rights Reserved.
Addressing the Top 3 Storage
Challenges in Healthcare
Using Software-Defined Storage to Improve
Uptime, Capacity and Performance

2. Copyright © 2014 DataCore Software Corp. – All Rights Reserved.
 Using Software-Defined Storage (SDS) to revolutionize
Healthcare IT
► Sushant Rao, Sr. Director of Product Marketing
 Case Study: Hanover Hospital
► Douglas Null, Supervisor of Technical Support
 Live Q & A
2
Agenda

3. Copyright © 2014 DataCore Software Corp. – All Rights Reserved.
Revolutionize HealthCare IT
with SDS
3
Sushant Rao
Sr. Director of Product Marketing
DataCore Software

4. Copyright © 2014 DataCore Software Corp. – All Rights Reserved.
Poll: How important is your
Data?
4

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 Data Loss
• 28% have experienced data loss in the past 12 months at a cost of $807,571 per incident
• And of those, 39% have experienced 5 or more incidents in the past 12 months
• Most Common causes: HW failure, Loss of Power, Loss of Backup Power
 Unplanned Outage
• 40% have had an unplanned outage in the past 12 months at a cost of $432,000 per incident
• On average, 57 hours of unplanned downtime over the past 12 months
• Most Common Causes: HW failure, SW failure, data corruption
 Summary
• 82% say their infrastructure is not fully prepared for a DR incident
• Only 27% believe they are fully prepared to ensure continuous availability of
electronic protected health information (ePHI) during outages
• Only 50% are confident 100% of data can be restored per SLA
• 56% would need 8 hours + to restore 100% of data
5
8 of 10 Healthcare Orgs are not Prepared for
Disaster Recovery (DR) Incident
* Link to ArticleSource: Health IT Outcomes, February 10, 2014

6. Copyright © 2014 DataCore Software Corp. – All Rights Reserved.
3 Pool all storage capacity and
provide centralized management
Software will do a few things…
1 Enable different storage devices to
communicate with one another
Why Software-defined Storage?
Make hardware maintenance,
data migrations, and hardware
refreshes easy4
Separate advances in software
from advances in hardware2
6

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DataCore SDS Platform is the
Foundation for Responsive IT
7
 Healthcare Information Systems
 Electronic Health Records
 PACS / Radiology &
Vendor Neutral Archives
 Claims Administration & Billing
 Electronic Document
Management
 Payroll & Human
Resource Management
 Mail, Messaging &
Collaboration
Safeguard
Store
Accelerate Rapid data access
Continuous data availability
Optimal use of capacity

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One Storage Services Platform
across your entire infrastructure
 10th generation product
 16 Years of R&D
 25,000+ deployments worldwide
 Independent of storage systems
 Works around their incompatibilities
Comprehensive Storage Services
Auto-tiering
Async Replication
Virtual SAN
Storage Pooling
Storage Load Balancing
Centralized Management
Analysis & Reporting
Sync Mirroring
Adaptive Caching
Thin Provisioning
Data Migration
Snapshots
Continuous Data Protection
NAS/SAN (Unified Storage)

9. Copyright © 2014 DataCore Software Corp. – All Rights Reserved.
Compelling Outcomes
9
75% 10x 4x 100% 90%
reduction
in storage
costs
performance
increase
capacity
utilization
reduction in
storage-related
downtime
decrease in time
spent on routine
storage tasks
www.techvalidate.com

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Poll: What is your biggest
storage challenge?
10

11. Case Study – Hanover Hospital
Douglas Null
Supervisor of Technical Support

12. • Independent, not-for-profit community hospital in Hanover,
PA
– South Pennsylvania, 50 miles north of Baltimore
• Size: 1,500 staff & 100 beds across 14 buildings
• Serve: 6K patient visits, 30K ER visits, 190K outpatient visits,
600K lab tests, 90K imaging scans & 600+ births per year
12
Introduction to Hanover Hospital

13. 13
Infrastructure
• Data Centers: 2 connected
by dark fiber
• Servers: 34 HP DL380s
– 90% vSphere, 10% Windows
& Linux
• Virtual Machines: 266
• Storage: HP MSA , EMC
Clariion
Applications
• Clinical
– MEDITECH EMR, Fuji PACS,
middleware, etc
• Enterprise
– Medisolv (BI reporting),
Citrix XenApp, Microsoft
SQL & MySQL
IT Overview

14. 1. Add capacity (quickly & cost effectively)
– Several new departmental applications required to be up and
running in short amount of time
– New applications required significant storage footprint not available
in incumbent system
2. Quickly scale VMs and applications
3. Utilization of 2nd on-campus Datacenter
– Incumbent storage vendor (EMC) using active/passive model, which
introduced downtime and required manual intervention
14
Data Storage Challenges

15. • SAN expansion from incumbent storage vendor (EMC)
• But:
– Expensive to acquire
• Knew pricing as already have SAN from EMC and had expanded previously
• Operational costs could be lower due to previous experience & familiarity
– Unclear if performance could scale
• As more apps added, could IOPS support the load?
– Only active/passive failover
• RecoverPoint appliance replication and then SRM to bring up second site
• Required same storage (model, software) on both ends
15
Alternatives considered

16. Top 3 Reasons for Selecting DataCore
0
25
50
75
100
EMC DataCore
Total Price • Quickly scale performance
for VMs and applications
– Use RAM for I/O
acceleration
– Flash wasn’t needed
• Active / active, zero touch
failover and failback
– Storage could be different
on both ends
16
DataCore
was 90% less

17. • Availability
– No downtime for last 4 years
• Despite storage device failures and maintenance
• Performance
– 1K IOPS from SATA drives with DataCore
• Theoretical max with RAID 5 is 600 IOPS
• Capacity
– 60% overprovisioned
• Delayed new capacity by 1 year, pushing purchase into next budgeting cycle
17
DataCore Results

18. 0
1
2
3
4
Previously with DataCore
Hours
Time to Provision Capacity
Operational Simplicity with DataCore
Went from 4 hours
to 5 minutes

19. 0
25
50
75
100
Previously with DataCore
CAPEX Savings
0
25
50
75
100
Previously with DataCore
OPEX Savings
Cost Reductions with DataCore
90% less
80 – 90%
less

20. • Virtualizing PBX
– Moving to IP based telephony
– 12 new Telephony Application servers required, virtualized to 12 VMs
• Requirements
– Reliable performance as voice communication is a tier 1 application
– Physical Storage and Compute footprint spanning both hospital Datacenters
• Solution
– New ESX cluster utilizing Datacore SANsymphony-V virtualized storage controllers
serving internal HP Storage
– Performance and Availability SLAs were met
Bonus Challenge: Reliable
Performance

21. VMware Virtual SAN
• Requires 3 hosts to provide HA
for 12 VMs (wasted capacity)
• Only works at single site (needed
6 hosts across 2 sites)
• Requires Flash on servers for I/O
acceleration
DataCore Virtual SAN
• Only requires 2 hosts (no waste)
• Active/active failover (only 2 hosts
in total across 2 sites)
• Uses RAM for I/O acceleration
(Flash is optional)
Comparing Virtual SANs
–VMware & DataCore

22. VMware Virtual SAN
• Requires 3 hosts to provide HA
for 12 VMs (wasted capacity)
• Only works at single site (needed
6 hosts across 2 sites)
• Requires Flash on servers for I/O
acceleration
DataCore Virtual SAN
• Only requires 2 hosts (no waste)
• Active/active failover (only 2 hosts
in total across 2 sites)
• Uses RAM for I/O acceleration
(Flash is optional)
Comparing Virtual SANs
–VMware & DataCore
DataCore Virtual SAN solution is just 50% of the cost

23. Copyright © 2014 DataCore Software Corp. – All Rights Reserved.
Poll: For your next storage
refresh, what is most important?
2323 Copyright © 2014 DataCore Software Corp. – All Rights Reserved.

24. Copyright © 2014 DataCore Software Corp. – All Rights Reserved.
 Sushant Rao
► Sr. Dir of Product Marketing
► DataCore
 Douglas Null
► Supervisor of Technical Support
► Hanover Hospital
24
Q & A

25. Copyright © 2014 DataCore Software Corp. – All Rights Reserved.
 Try DataCore!
► Free trial: http://www.datacore.com/resources/30-Day-Trial.aspx
► Easy to add to your environment
► Contact us: 877-780-5111 or info@datacore.com
25
Summary & Next Steps
75%
reduction in
storage
costs
10x
performance
increase
4x
capacity
utilization
100%
reduction in
storage-related
downtime
90%
decrease in time
spent on routine
storage tasks

26. Copyright © 2014 DataCore Software Corp. – All Rights Reserved.
Thank You!
www.datacore.com