Adabas & Natural Virtual User Group Meeting NAM 2022

North America
Adabas & Natural User Group
Virtual Meeting – Nov 17, 2022

Agenda
▪ Adabas & Natural 2050+ Innovations and Roadmap
▪ Mainframe modernization and cross-agency data sharing at Delaware Justice Information Systems (DELJIS)
▪ Bi-directional API implementation at Teachers Retirement Systems of Texas
▪ Bridging the skills gap
▪ End of support considerations for Natural 8 on z/OS
▪ How to liberate your data for modern analytics
▪ Adabas & Natural for z/OS License Key Management

Adabas & Natural 2050+
Innovations and Roadmap
Adabas & Natural User Group Meeting (virtual)
North America, 17-Nov-2022
Guido Falkenberg, SVP Product Management, Adabas & Natural, Software AG
© 2022 Software AG. All rights reserved.
1

Technology Trends
Relevant for mission-critical enterprise applications
2
Cloud Transformation Hybrid Modernization Security & Optimization
• Move applications to the cloud,
e.g., Hyperscalers or private
• Develop or buy new business
applications (SaaS)
• Start adopting cloud-native
architectures, e.g., DevOps,
Container and Kubernetes
• Keep sensitive core applications
and data on-premises
• Extend application capabilities
with on-demand cloud services
• Enable new API and data-driven
business solutions, e.g.
multi-channel customer services
• Protect sensitive data and
comply with regulations
• Improve performance and
high-availability (HA)
• Achieve cost savings
• Consolidate IT platforms
to strategic IT infrastructure

Adabas & Natural 2050+
Make core applications future ready
3
Unlock business logic and data
Apply agile development
Master Generational Change
+
Eclipse
Training Communities
Leverage business-critical core application based on Adabas & Natural
Run resilient
and efficient
IT operation
IBM zSystems with zIIP Linux Container & Kubernetes
Innovate with digital solutions
Cloud
API Management and IoT
Data Science and Analytics
Intelligent Automation
SQL Data Access
and Integration
API Enablement
Green-screen
Modernization
Multi-Cloud
DevOps
Security
High-Availability
Version: November 2022

Software AG a Market Leader
Industry Awards and Recognition
4

Deployment Options for Adabas & Natural Applications
Select the best IT infrastructure to run your business applications
5
On-premises Hybrid Cloud
Virtualization
IBM z/OS
zSystems
Virtualization, Container & Kubernetes
IBM z/OS
zSystems
Azure
AWS
GCP
Container & Kubernetes
Linux & Virtualization
Azure, AWS and GCP
Linux Linux
Adabas & Natural Applications Adabas & Natural Applications Adabas & Natural Applications

Our zIIP enablement offering grows
Adabas & Natural
6
2012 2017 2018 2022
Natural
Batch
Natural
Batch
Natural
Batch
Natural
Batch
Natural
Batch
Natural
CICS, Com-plete
Natural
CICS, Com-plete
Natural
CICS, Com-plete
Natural
CICS, Com-plete
Adabas Adabas Adabas
Adabas
Add-ons
Adabas
Add-ons
Natural Batch
for Db2 for zIIP
Natural
Batch
Natural
CICS, Com-plete
Adabas
Adabas
Add-ons
Natural
IMS
2019
Natural
IMS

Adabas & Natural on IBM zSystems
Product Innovations in 2022
7
Natural for Db2 for zIIP
zIIP
Db2
• zIIP enable Natural for Db2 z/OS
batch applications
• Reduce GP capacity by moving
Natural batch and Db2 client to
zIIP
• Benefit from IBM’s
Db2 zIIP processing
(up to 60% offload)
Adabas Encryption for z/OS
• Encrypts sensitive Adabas Data-
at-Rest on z/OS
• Leverages IBM Z high-speed
pervasive encryption and key
management technologies
• Complements
IBM Z data set and disk
encryption
Adabas Auditing for z/OS
• Track and report all Adabas
database operations
• Meets the demand of
compliance requirements for
various stakeholders
• Less effort and less complexity
to address an increased
frequency of audits

Natural Batch for Db2 for zIIP
New product Oct 2022
• Current Natural for Db2 (NDB) customers
are not benefiting enough from
zIIP enabled Natural processing
• Natural for Db2 for zIIP puts additional
eligible workload on IBM’s zIIP processor
leveraging Java, JDBC and Db2 DRDA access
• Risk-free approach: No application code
changes or data migration needed
• Product offerings
• Oct22 release: NDZBT 1.1.1
• Oct23 release: NDZCI 1.1.2
Natural for Db2 and CICS and zIIP (online)
8
IBM zSystems (z/OS)
General Processor (GP) zIIP Processor
IBM Db2 z/OS
Natural for Db2 (NDB)
Natural
Natural Applications
Batch and Online
IBM Db2 z/OS
Java and JDBC
DRDA
zIIP
enabled
Natural Batch for zIIP
Natural Application
Batch

• Natural language extensions
• Improved error message for MOVE BY NAME/POSITION
• READ/WRITE WORK with variable used as work file number
• COMPRESS with Edit Mask support
• New System Variable *TIMESTMPX
• New Compiler Option V82COMP
• Natural for Db2: Support Db2 for z/OS v12 and v13
syntax enhancements (function level 510)
• Support for VSAM Extended Format incl. Predict
• New global buffer pool utilizing the
64-bit memory cache incl. statistics
• Long password support for RPC with impersonation
and dynamic tracing options for RPC server
What’s new for Adabas & Natural on z/OS
New product features and capabilities (Oct 2022 release)
9
Natural v9.2 for z/OS
• Adabas Review v5.2.2 - Acquire information of remote
clients on Linux (e.g., client’s IP address)
• Adabas SAF Security v8.4.1
• Enhanced security with Program Control
• Secured Event Replication for Adabas
• Reduced Manual Intervention, e.g. automatically
reacts on RACF ENF signals, cache reset
• Adabas Manager v9.1 – first preview for Web-based
database administration for Adabas z/OS
• Adabas Auditing for z/OS v2.2.2
• Customer enhancements
• Adabas Encryption for z/OS
Adabas for z/OS

Adabas & Natural on zSystems
Hybrid Cloud Modernization
• Continue leverage business-critical
core application and resilient transaction
processing on the z/OS mainframe
• Natural, COBOL, Batch, Online
• Securely expose business logic
and data via API-enablement and
multiple data integration capabilities
• EntireX, CONNX and
Event Replicator for Adabas
• Add new cloud functionality to
accelerate application modernization,
data analytics and user experience
“Get the best of two worlds!”
10
Business
Logic
Data
Expose API’s
Consume API’s
Share Data
Update Data
New application development
and SaaS
New customer channels
and experience (CX)
Artificial intelligence
and data analytics

• Support the CICS IPIC protocol
• Flatten input and output structures to simplify REST APIs
& reduce communication calls
• Support OpenSSL 3.0 to encrypt passwords and support
passphrases (i.e., ETBINFO)
• Offer option to “create Package” in our "Generate
webMethods IS Connection” wizard in Software AG IDL
• Support IBM WebSphere Liberty server
What’s new for CONNX, EntireX and ApplinX
11
EntireX v10.9
CONNX 14.7 continues to improve the user experience
during administration by providing web interface to the user.
The web interface also utilizes a Rest API for direct access
allowing customers to integrate CONNX administration into
external systems with ease.
• Streamline installation process
• Extend web user interface for Data Dictionary and
Configuration Manager
• Added Rest API interface for Data Dictionary and
Configuration Manager.
CONNX v14.7
• Simplified API calls for easier implementation of REST-
based server APIs
ApplinX v10.9

Adabas Data Integration
Make valuable Adabas business data available to StreamSets data pipelines
12
High-value transactional
business data
Data integration capabilities for Adabas
Data Pipelines (DataOps)
for hybrid and multi-cloud platform integration
CONNX StreamSets
Adabas
Natural, COBOL
Applications
Data
Access
Data
Virtualization
Data Movement
CDC, ETL, ELT
Cloud Data Lake Integration, e.g., AWS S3, Azure
Cloud Data Warehouse Integration, e.g., Snowflake
Data Streams and Event-driven Apps, e.g., Kafka
Database
Synchronization
Real-time
Data Warehouse
Data
Streams

Adabas & Natural on Linux and Cloud
Product Innovations in 2022
13
Adabas Cluster for Linux v7.1.0
• Provide high-availability for Adabas
using multi-node cluster technology
• Designed for virtual machine,
container & cloud infrastructures
• Active and passive primary-node
switch
• Restart and restore capabilities
Adabas Encryption for Linux v7.1.1
• Secure Adabas data-in-flight and
data-at-rest using OpenSSL
• Integrated in Adabas Manager
• File-based and AWS keystore
support (GCP and Azure to come)
• Additional encryption for PLOG and
Backup/Restore files
Adabas Manager v9.1
• Support for Adabas Encryption
for Linux
• Show Encryption state and
properties of encrypted DB
• Create encrypted DB
(ADAFRM)

• Natural v9.2.1
• Adabas Multi-fetch support on statement level to
allow the sizes of read operations to be refined
more granularly
• New database support for PostgreSQL and MySQL
via new Entire Access v9.2.1
• Dynamic trace level for Natural RPC server
• Natural Security
• RPC support username as user ID
• SECLOAD, Loading external data from LDAP to FSEC
• Enhanced information for maintenance log records,
e.g., specific time period or maintenance function
• Multiple LDAP
What’s new for Adabas & Natural on Linux & Cloud
14
Natural for Linux
• Syntax coloring enhancements in “dark mode”
• Support Natural Construct User-Exit-Model
• Enhancement in DDM editor (VSAM extended format)
• Improved mainframe access performance (object list)
NaturalONE v9.2.1
• New responsive controls (e.g., Tree control,
server-side scrolling , modal dialogs),
Date picker with customizable date formats
• Support for SCSS (Sassy Cascading Style Sheets)
• NaturalONE Dependency View support for Ajax Layouts
Natural for Ajax v9.2.1

Adabas & Natural for Linux & Cloud
15
Cloud Transformation Journey
On-premises
Linux, Virtual Machine
IT Infrastructure
Adabas & Natural
Application
Run on Linux
Cloud
Linux, Virtual Machine
Adabas & Natural
Application
Select your Cloud
Cloud
Kubernetes
Container
Lift & Shift Rearchitect
Go Cloud-Native
API
Enablement
Data
Integration
Web & Mobile
Frontend
Analytics
AI & Machine
Learning
SaaS & API
Applications
Adabas & Natural
Application

Online Trainings and Badges
Adabas & Natural
16
Introducing Free Training Essentials for Adabas & Natural
https://learn.softwareag.com/

Delaware Criminal Justice
Information System
North America User Group Meeting
November 17, 2022 | Virtual
Eric Wood, Systems Engineer
1

•
•
•
•
•
•
•
•

13
Integration at any level
IBM Z®
Mainframe Integration capabilities from Software AG

Exposing Mainframe functions as APIs
Mainframe functions exposed in multiple API formats
Interfaces Security

webMethods Integration Platform
Connecting Mainframe and low code Application platform
Mainframe
CloudStreams
SaaS Adapter
API, JMS,
etc.
Cloud
Adapter/
API
Mainframe
Connectors
Mainframe
Adapter
Mainframe
Adapters
APIs – REST,
Odata,
GraphQL, JMS
ConnX
DataSync

© 2022 Software AG Government Solutions. All rights reserved.
“How Teacher Retirement System of Texas
(TRS) is implementing bidirectional pension
business API’s via RESTful calls to and from
Natural using webMethods Integration Server
and EntireX.”
Travis Gage (TRS – Senior Application Developer)
Patrick Gould (SoftwareAG GOV – IT Architect)

AGENDA
1. Architecture
2. API Business Use Cases
3. Benefits
4. Demo
5. Q&A

EntireX
Broker
RPC RPC
RPC Server
Subprogram 1
Subprogram 2
Subprogram n
Stub
RPC Runtime
RPC = Remote Procedure Call
REST = Representational State Transfer
webMethods
Integration Server
EntireX
Adapter
R
E
S
T
Service
Consumer

EntireX
Broker
RPC RPC
EntireX
Link
Natural
Program
calling REST
Stub
EntireX
RPC = Remote Procedure Call
REST = Representational State Transfer
webMethods
Integration Server
EntireX
Adapter
S
e
r
v
i
c
e

USE Cases Teacher Retirement System of Texas
1. Phased low code applicationmodernizationrequirements
- Health Insurance Line Of Business (LOB)
- Annuity Payroll
- Web Self Service
- Pension LOB Member & Retiree Updates
- RetirementApplication
- Death Claims
2. API’s for handheld devices and portal for integration between Payrolland Medical Provider
3. What was easy Web Service development and testing
SAG customer support - quick turnaround to resolve issues
4. What was hard Learning the tools when unfamiliarwith Eclipse
Setting up multiplehighly complex TRS test environments for code versioning
Close coordination required between developers and infrastructure support
5. Benefits to business Immediatedata updates and real-timedecision making
Replaced batch LOB to Legacy Bridging with real-timecommunication
Increased productivity with departments not waiting for overnight processing
Sharing data and communicatingissues between Legacy and TRS Line Of Business applications
Sharing demographicand payment data with Web Self Service application for Health Insurance and Pension LOB
6. Focus on REST Initial development with SOAP, current development using REST
7. Future use The plan is to retire the mainframe, TBD
8. Who was involved? Legacy developers, middleware infrastructure,database, Java development, business users

USE Cases Teacher Retirement System of Texas
Inbound and Outbound Requests

Line of Business RTC with Legacy Applications
Pension LOB Member & Retiree Update Process

USE Cases - General
1. Customer Service Portals
2. Mainframe processes needing data like email lookup, SSA verification, Billing Address etc
from SAAS environments
3. Phased low code application modernization requirements
4. Retirement setup, Annuity Payroll and Death Claims
5. Member, Retiree and Beneficiary synchronization
6. Eligibility for Health Insurance Coverage
7. Mainframe business Tax integration requirements

Benefits
1. Easy to use Eclipse Based Design Tool
2. Very Intuitive with a single UI for all development processes
3. Very easy to learn
4. Faster development time
5. Dev/OPS integration

DEMO
https://youtu.be/f-ZaGTPMSAo
https://youtu.be/o4fkksj8bEM

Bridging the Skills Gap
Software AG Application and Database Managed Services – Addressing Your
Staffing Needs
1

Agenda
❑ Software AG Professional Services – At a Glance
❑ Overview of Application and Database Managed Services
❑ Full Application Managed Services
❑ Full Database Managed Services
❑ Q&A
© 2022 Software AG. All rights reserved. For internal use only and for Software AG Partners.
2

Software AG Professional Services – At a Glance
Performance and Tuning
• Application
• Database
Upgrade Assessment and
Implementation
Managed Services
• DBA
• Application
Hardware Managed Service Hosting
(Cloud)
Operations Support
Rehosting (AWS, Azure, and Google)
Modernization
Onshore and Offshore Available
Support Services Education Services
Implementation Services
Quality Management
Upgrade Management
Installation Management
Realization Implementation
Development Management
Disaster Recovery Services
Technical Performance Management
Security Management
Skills Gap Analysis
Enablement
• Mentoring
• One on One Coaching
• Private Trainings
• Public Trainings
• Bootcamps
o DBA
o Application Programmers
o Etc.
Certifications
3

Application and Database Managed Services - Overview
Managed Services
▪ Long-term contract, usually 3-5 years with options
to extend
▪ Defined and agreed upon detailed scope
▪ Fixed Monthly Fee
▪ Service Level Agreements
▪ All technical resources are Software AG selected
and owned by Software AG (both employees and
subcontractors)
▪ Customer is on Active Software AG Maintenance
and supported versions of software
▪ Remote with occasional onsite visits
Staff Augmentation
▪ Contract term is usually a minimum of 1 year
▪ Customer manages all activities of the resources
▪ Time and Materials or Fixed Monthly Fee
▪ Remote or Onsite
Support Services
▪ Contract term usually a minimum of 1 year or a
defined period of time for Fixed Price projects
▪ Performed during standard working hours for non-
production related activities
▪ After hours support for Production
▪ Provides additional support for customer resources
▪ Customer has a stable, but critical production
environment
▪ Defined and agreed upon scope
▪ On-call fee
▪ Fixed Price or Fixed Monthly Fee based on number of
hours (additional hours are charged on a T&M basis)
▪ Remote with occasional onsite visits as requested
Support Offerings Description
4

Application and Database
Managed Services
5

Full Application Management Services (AMS)
Application Support Services for
Natural:
• Analysis
• Recommendations
• Requirements Gathering
• Design
• Documentation
• Development
• Testing
• Debugging
• Deployment
• Application Maintenance
Overview
AMS Functions Coverage – Primary and
Secondary
Environments and Operating
Model
Environments:
• Non-production
• Production
Operating Model:
• Non-Production Development
o Engage AMS for in scope
requests through SAG
ticketing system for any
requests
o Clearly defined in scope
activities and can be tailored
to <Customer Name>’
needs
• Production
o Customized SLA
o L2 and L3 application
support with backup
support from Global Support
and Research and
Development
o Implementations with
backup support from Global
Support
Coverage:
• Remote
• Primary and Secondary AMS
support
o Periodic rotation to expand
customer specific knowledge
within the AMS team. Primary
will be the Subject Matter Expert.
• Daily Activities
o 8 x 5 Monday – Friday EST
Service tickets are processed
during contracted business hours
with a four business hours
response time
• After hours implementation
support
o Participation in application
implementation/backout activities,
and after-implementation support,
if required.
• 24x7x365 on-call Production
support
o 24x7x365 - for critical incidents
(Production only) and after hours
on-call support
6

Full Application Management Services (AMS)
Service Level Agreement (PRODUCTION)
Severity Definition Reaction Time (Based on agreed SLA) SAG DBA Support Services Contact Process
P4 - Standard Customer’s problem has some business impact. The Software is
usable and causes only minor inconvenience. It may be a minor
error, a documentation error, or incorrect operation of the
application, which does not significantly impede the operation
of a system.
0.5 to 8 Business Hours: Call-back or
electronic reply.
1. When there is a Standard Request related to SAG products, or a Standard Level issue:
Optional:
- Call the SAG DMS Help Desk at 1-703-390-**** OR
- Send an email to SAG Resolver Group: AMS-AA@softwareag.com
Required:
- Create a ticket in SAG JIRA assigned to SAG Resolver Group (AMS-AA@softwareag.com)
2. SAG Resolver Group:
- Acknowledges receipt;
- Opens a SAG Support Incident, if necessary;
- Works on resolving the issue;
- Ticket will be maintained and SAG Resolver Group will close the ticket when completed
P2 - Critical Customer’s problem has a significant business impact; however,
operations can continue in a restricted fashion. The Software is
usable but severely limited. There is no acceptable workaround
available. Customer is experiencing a significant loss of service.
0.5 to 4 Business Hours: call-back or
electronic reply.
1. When there is a Critical Request related to SAG products:
Optional:
Required:
- Call the SAG AMS Help Desk at 1-703-390-****
- Works on resolving the ticket;
P1 - Crisis Customer’s problem has a severe business impact, e.g. the
Production database is down. Customer is unable to use the
Software, resulting in a major impact on customer’s operations.
Work cannot reasonably continue.
0.5Hour: call-back or electronic reply. 1. When there is a Crisis Request related to SAG products:
Optional:
Required:
- Call the SAG AMS Help Desk at 1-703-390-****
2. One of <Customer Name>' Authorized Technical Contacts or SAG Resolver Group :
- Calls Software AG Global Support, at 1-800-525-7859;
- Opens a “Crisis Severity” SAG Support Incident for Customer #9999999, under the specific product where the issue is occurring;
- Requests the Global Support Engineer to add SAG Resolver Group as an Interested Party.
3. SAG Consultant DBA Support Services:
- Work on resolving the issue;
- Periodically (daily at the minimum) update <Customer Name> IT Management with current status
- Ticket will be maintained and SAG Resolver Group will close the ticket
7

Full Application Management Services
Communication Methods, Process, and Reaction Times
Currently at
<Customer
Name>
Proposed for Software AG* Reaction Time
DCR (<Customer Name>
Database Change
Request)
Software AG JIRA Ticket Automated notification based on Opsgenie on-call schedule with
2-minute intervals between calls.
0.5 to 4 business hours electronic reply
Requests should be planned one day ahead of time where possible
Email AMS-AA@softwareag.com Primary-, Secondary Consultant can view email account.
0.5 to 4 Business hours electronic reply
Webex By invitation initiated via Email, Phone Call or JIRA Ticket <Customer Name> Webex or SAG Teams sessions can be used at
any time with a provided link. Continues ADHOC chat sessions not
available
Phone Call Call Forwarding system. Number provided to the customer is
customer specific.
Calls will be automatically forwarded based on Opsgenie on-call
schedule.
Immediate to 4 business hours call back response based on voice
message
Meeting Booking Schedule meeting with AMS-AA@softwareag.com – Meetings
scheduled on short notice need to be confirmed telephonically or
via email
NOTE: Opsgenie determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iOS & Android push notifications, and escalates alerts until
the alert is acknowledged or closed. 2 Minute interval notifications
8

Database Managed
Services
9

Full Database Management Services (DMS)
Database Administration:
• Maintain database structures
• Space management
• Archive database log file
maintenance
Database Management:
• Fault management
• Configuration
• Performance
• Security
• DB monitoring
Remote Technical Support
Help Desk:
• Voice and non-voice support
• Handling all database management
questions
DBA Service Routine:
• Health check
• Performance tuning
• Disaster/backup recovery
• Implementation of new features
• Analysis and data discovery
• Storage assessment
• Security assessments and changes
Overview
DBA Functions Coverage – Primary and
Secondary DBA
Environments and Operating
Model
Environments:
• Non-production
• Production
Operating Model:
• Non-Production
o Customized SLA
o Engage DMS for in scope
requests through SAG
ticketing system for any
requests
o Clearly defined in scope
activities and can be tailored
to <Customer Name>'
needs
• Production
o Customized SLA
o L2 and L3 support with
Support and Research and
Development
o Implementations with
Support
o Product upgrade support
with backup support from
Global Support
Coverage:
• Remote
• Primary and Secondary DBA
support
o Periodic rotation to expand
customer specific knowledge
within the DMS team (additional
resources in the talent pipeline
are available)
• Daily Activities
o 8 x 5 Monday – Friday EST
Service tickets are processed
during contracted business hours
with a four business hours
response time
• After hours implementation
support
o Participation in application
implementation/backout activities,
and after-implementation support,
if required.
• 24x7x365 on-call Production
support
o 24x7x365 - for critical incidents
(Production only) and after hours
on-call support
10

Service Level Agreement (PRODUCTION)
P4 - Standard Customer’s problem has some business impact. The Software is
usable and causes only minor inconvenience. It may be a minor
error, a documentation error, or incorrect operation of the
application, which does not significantly impede the operation
of a system.
electronic reply.
Optional:
- Send an email to SAG Resolver Group: DMS-AA@softwareag.com
Required:
- Create a ticket in SAG JIRA assigned to SAG Resolver Group (DMS-AA@softwareag.com)
P2 - Critical Customer’s problem has a significant business impact; however,
operations can continue in a restricted fashion. The Software is
usable but severely limited. There is no acceptable workaround
available. Customer is experiencing a significant loss of service.
electronic reply.
1. When there is a Critical Request related to SAG products:
Optional:
Required:
- Call the SAG DMS Help Desk at 1-703-390-****
- Works on resolving the ticket;
P1 - Crisis Customer’s problem has a severe business impact, e.g. the
Production database is down. Customer is unable to use the
Software, resulting in a major impact on customer’s operations.
Work cannot reasonably continue.
0.5Hour: call-back or electronic reply. 1. When there is a Crisis Request related to SAG products:
Optional:
Required:
3. SAG DBA Support Services:
11

Service Level Agreement (NON-PROD)
P4 - Standard Customer’s problem has some business impact. The Software
is usable and causes only minor inconvenience. It may be a
minor error, a documentation error, or incorrect operation of
the application, which does not significantly impede the
operation of a system.
electronic reply.
Optional:
Required:
P1 - Crisis Any failures that will likely cause an impact in delivery dates
or project cost
electronic reply.
1. When there is a Crisis Request related to SAG products:
Optional:
Required:
2. SAG DBA Support Services:
NOTE:
1. SAG Resolver Group gets notified immediately when a ticket is created in SAG JIRA ticketing system through Opsgenie’s on-call scheduler.
2. Calls to the SAG Resolver Group will be routed through Opsgenie’s on-call scheduler
3. Opsgenie determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iOS & Android push notifications, and escalates alerts until the alert
is acknowledged or closed. 2 Minute interval notifications.
12

Communication Methods, Process, and Reaction Times
Currently at
<Customer
Name>
Proposed for Software AG* Reaction Time
DCR (<Customer Name>
Database Change
Request)
Software AG JIRA Ticket Automated notification based on Opsgenie on-call schedule with
2-minute intervals between calls.
0.5 to 4 business hours electronic reply
Requests should be planned one day ahead of time where possible
Email DMS-AA@softwareag.com Primary-, Secondary DBA and DBA can view email account.
0.5 to 4 Business hours electronic reply
Webex By invitation initiated via Email, Phone Call or JIRA Ticket <Customer Name> Webex or SAG Teams sessions can be used at
any time with a provided link. Continues ADHOC chat sessions not
available
Phone Call Call Forwarding system. Number provided to the customer is
customer specific.
Calls will be automatically forwarded based on Opsgenie on-call
schedule.
Immediate to 4 business hours call back response based on voice
message
Meeting Booking Schedule meeting with DMS-AA@softwareag.com – Meetings
scheduled on short notice need to be confirmed telephonically or
via email
NOTE: Opsgenie determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iOS & Android push notifications, and escalates alerts until
the alert is acknowledged or closed. 2 Minute interval notifications
13

Q&A
14

15

Patrick Gould
Chief IT Architect

Overview
Benefits
Roadmaps
What this means
Other option for green screen editor
Useful Links
Next steps

• In 2018 Software AG announced Natural 9 roadmap
• 8.2.7 version of mainframe Natural drops support 12/31/2022
• 8.2.8 version of mainframe Natural drops support 12/31/2023
• This is the last version with green screen editor
• Linux/UNIX Natural does not support the green screen editor
• NaturalONE is Eclipse based editor
• Always be on supported versions of Natural
• Software Audits require supported levels

Introducing
NaturalONE

Benefits
NaturalONE
NaturalONE is an Eclipse™-based Integrated Development
Environment (IDE) that lets developers code, test and maintain
applications, expose Natural objects as services, create rich internet
applications and Web interfaces, and manage the development life
cycle. From one environment, you can use all your mainframe tools
and Eclipse-based plugins to immediately satisfy users.

NaturalONE
Editing Capabilities
Object-based code templates for new Natural
objects
Code templates based on content assist
Toggle source lines into comment lines and
vice versa
Context sensitive help
Object dependency view
Outline view
Supports full Natural syntax (Mainframe,
Linux, UNIX, Windows)
Reliable, instant parsing
Hovering error messages
Folding of source code
Upper/lower case translation
Context-focused code completion

Upgrade Today!
NaturalONE
• Get ready for the future of the Natural
environment with a range of new
capabilities and features, while
empowering your team with the product
support and coverage you need!
• The time is now to update to avoid any
critical lapses in coverage, compliance,
and support for previous versions.
• Update today for the smoothest
transition during the switch, and to get
the maximum benefit from SoftwareAG’s
easy-to-use suite of tutorials.

Single UI for all development
Easy to learn/intuitive
Faster development time
DevOps integrated
• Support Requests
• NaturalONE

Free Training
https://www.youtube.com/watch?v=ATdUGBHfw3k
NaturalONE FAQ
https://documentation.softwareag.com/naturalONE/natONE911/core/faq/faq.htm
Natural DevOps
https://www.softwareag.com/en_corporate/platform/adabas-natural/devops.html

• Natural ISPF License is available but please
note it is supported on z/OS only
• Please reach out to us if you need more
information on this option
For further information
contact SoftwareAG

Liberate Data for Cloud Analytics
A new approach to data integration with
Software AG CONNX + StreamSets
Nicole Ritchie, Director Product Marketing, Software AG

Executives say mainframe-
based applications are central
to their business strategy
71%
Enterprises prefer deploying
data integration in the
cloud over on-premises
2X
Corporate data stored on the
Cloud, as cloud adoption
doubles in past 7 yrs
60%
Converging market trends
Demand new approach to data integration

StreamSets acquisition completes the Software AG portfolio
Software AG now has a complete iPaaS offering covering all aspects of integration
=
A SOFTWARE AG COMPANY

Cloud data platforms revolutionizing business & analytics
Computing power & scale to handle extremely large volume of data
Business modernization - customer engagement, data applications, channels to market
Cloud analytics platforms - test ideas fast / fail fast, scale on demand
Rising importance of core enterprise data - custom apps, legacy data stores, mainframes
INDUSTRY
LANDSCAPE

Data analytics initiatives focus on business outcomes
Gartner analysts predict that by 2025, 80% will be considered an essential business capability
Customer
Service
R&D
Business optimization
• Product or vendor portfolio
• Inventory & asset management
• Manufacturing & logistics
Operations
Sales &
Marketing
HR
Finance
Risk management
• Fraud detection
• Regulatory reporting
• Dashboards
Growth
• Customer segmentation
• Single view of customer
• Capitalize on historic trends
Differentiation
• Customer service
• Built-to-order
• Pricing

Cloud Data Platforms
SaaS Applications & Cloud Services
How to liberate volume & variety of data for analytics
Current approach
Enterprise Data Stores
VSAM
Adabas
Db2® IMS
100s of prebuilt connectors
Wizard-driven (set it/forget it)
Point & click
Bespoke
Traditional tools

Data Lakes
Data Warehouses
Object Stores,
Landing Areas
Business
Intelligence
Data Science
AI/ML
{API}
Analytics
Messaging,
Event Hub
Real Time
Apps
Database
{API}
Schema Change
Platform & Version
Change
Consumer Request
Change
Storage Layer Change
Format Change
Semantic Change
Source & API Change
Connection Change
Data integration for the modern data ecosystem
More Sources, More Platforms, More Patterns, More Consumers
Data
Sources
Data
Consumers
data drift: unexpected, unannounced and unending changes to data structure, infrastructure & semantics

A set of practices & technologies that operationalizes data integration to ensure resilience and agility in the face of data drift.
DataOps
A new approach to data integration
Deliver data at the speed of need, with confidence
Built for Change Mission Control
Single Experience
for All
10x Faster Delivery Avoid 80% of breakages
& rework
Eliminate blind spots
& control gaps
Any Platform, Anywhere
Run any workload anywhere
4
©StreamSets, Inc. All rights reserved.A SOFTWARE AG COMPANY

StreamSets DataOps Platform
Centralized deployment and monitoring for hybrid environments
CONTROL
PLANE
CUSTOMER
DATA PLANE
Control Hub
Build-Operate-Monitor
Conformed:
Data Warehouses
Curated:
Data Lakes
Raw:
Object Stores,
Landing Areas
Data
Sources
{API}
Streaming
CDC
Batch
ETL
Applications:
Analytics enabled
Reverse ETL
Microservice
BI
Analytics
AI/ML
ELT
Independent Control & Data Planes
● Design & control (control plane) are fully
separated from physical data execution
(data plane)
● Engines execute how/where best for
performance, security; can operate
independently of control plane

StreamSets DataOps Platform
CONNX + StreamSets liberates mainframe data
CONTROL
PLANE
CUSTOMER
DATA PLANE
Control Hub
Build-Operate-Monitor
Mainframe Collector
70+ Predefined processors
● Shape data
● Look ups
● Rename, Replace
● Parse, Merge
Cloud Data
Platforms
Present, Search, Deliver
● Relational format
● SQL virtualized view
● Move in batch or CDC
Connect, Translate, Secure
● Connect to files & databases
● Translate EBCDIC to ASCII
● Fit in & extend security (SSL)
● Extensible 7 access levels
Data
Sources
Db2
IMS DB
IDMS
Adabas
VSAM
QSAM
Etc.

Single Design Experience
Access and move IBM mainframe VSAM data via CONNX and StreamSets to Snowflake

Why Software AG CONNX + StreamSets
Modern Data Integration
Deepest DB Coverage - Access more mainframe & legacy data sources +
deploy across more hybrid & multi-cloud destinations
Adaptable Data Pipelines -Deliver data continuously even when data drifts (i.e.,
schema, location, infrastructure changes)
All in one solution - Single design experience for all patterns including batch,
streaming, CDC, ETL, ELT and Machine Learning

CONNX Data Integration
Unlock legacy data value without disrupting business continuity
API &
Microservices
Data-driven
Applications
Business
Intelligence
Advanced Data
Analytics
IBM®
Legacy
UNIX | Windows®
CONNX Data Integration
Cloud DBs
Data Lakes
Access
150+ databases on
any platform with
SQL
Virtualization
of data from legacy to
cloud in a single, real-
time view
Movement
to hybrid cloud,
reusing legacy
without disruption
150+
Databases
OpenVMS
AS/400
RDBMS
Data Warehouse
Data Marts
Databases
Cloud Data Lakes
Db Adapters
Metadata Mgt
Real-time CDC
ELT - ETL
Security Replication

Visit
www.SoftwareAG.com/CONNX
Learn more & let us show you how

Adabas Data Integration
Make valuable Adabas business data available to StreamSets data pipelines
16
High-value transactional
business data
Data integration capabilities for Adabas
Data Pipelines (DataOps)
for hybrid and multi-cloud platform integration
CONNX StreamSets
Adabas
Natural, COBOL
Applications
Data
Access
Data
Virtualization
Data Movement
ETL, ELT
Cloud Data Lake Integration, e.g., AWS S3, Azure
Cloud Data Warehouse Integration, e.g., Snowflake
Data Streams and Event-driven Apps, e.g., Kafka
Database
Synchronization
Real-time
Data Warehouse
Data
Streams

License Keys for Adabas &
Natural for z/OS
Kurt Hansen Sr Director Global Support
1

Agenda
- How a License Key is delivered
- Correctly moving a key to the MF
- Linking the key (are there differences for ADA… NAT…. EXX)
- What to expect if there are issues with a key
- Types of Keys
- Tips and FAQ
2

How a License Key is delivered
- Software AG Logistics Service Center provides License Keys
- Send CPU/MSU info: NATQVS or LICUTIL
3

Correctly moving a key to the MF
• Documentation link Adabas Natural EntireX
• Do's and Don'ts
• Do NOT save the license key from the browser download, this has corrupted the XML file in some situations.
• All file transfers (using FTP) must use a BINARY file transfer option.
• Do not edit the license key file, it must remain intact between Software AG and the target platform.
• Keep the file extension of .XML.
• Different products have different license keys (Ex: ADA, NAT, **AOS, etc..).
• License is tied to a CPU.
• Migration to a new CPU requires a new key.
• Increasing MIPS/MSU requires a new key.
• Disaster Recovery (DR) requires a different key.
• License keys generally remain the same for an entire major version and are not required for subversion upgrades. (EX:
V8.x)
4

Linking and checking the key
The license utility, LICUTIL, is a batch utility that is used to
• check the license file,
• convert the license file into an assembler source module
• and display the license file and machine data.
LICUTIL is provided with Software AG's mainframe license check software contained in the dataset
MLCvrs.LOAD (z/OS).
Use the latest MLCnnn.LOAD library. As of October 2022, it is V137.
• Used for the linking of a key
• MLC modules need to be available at Adabas startup (LICMAIN LICMAINA)
• Natural is linked with the LICMAINA module from this library
• MLC modules need to be available at EntireX Broker Kernel startup (LICMAIN LICMAINA)
5

Linking and checking the key - ptII
Adabas and Entire Net-Work
Once the license file has been prepared, you can install it in one of two ways:
• Convert the license to a load module (ADALIC) that is then loaded by the Adabas nucleus.
• Reference the license file in the Adabas nucleus startup job by DD statement. Example:
//DDASSOR1 DD DSN=DBnnn.ASSOR1,DISP=SHR
...
//DDLIC DD DSN=ADA854.LICS,DISP=SHR << DCB Record format . . . : FB, Record length . . . : 80
EntireX Reference the license file in the broker startup JCL
//LICENSE DD DISP=SHR,DSN=EXB109.LICS << DCB Record format . . . : FB, Record length . . . : 80
Natural
Assemble and link the assembler source to generate load module NATLIC, Job I007 Step 104. This module is then linked to the
nucleus in Job I060 Step 105.
The license module can be defined to be loaded dynamically during session start by means of the profile parameters RCA and
RCALIAS EX: RCA=NATLIC,RCALIAS=(NATLIC,name)
Note: use of RCA and RCALIAS will override any Natural license key previously linked into the Natural nucleus
6

Issues with the license Key
7
If you run into any license errors
• Look up the error in the documentation (Same error codes for all products)
• Search the Knowledge Base within the Incident Management Portal
• If you are unable to resolve, open an incident via the Incident Management
Portal with your local Global Support center

License Key Behavior on the Mainframe
External vs Emergency
• Error Messages Adabas Natural EntireX
8

License Key Behavior on the Mainframe
zIIP key behavior
9
**Stop in the context of zIIP means, offloading to zIIP will not take place, the product will
continue to run on the GP

Types of Keys and FAQ
• Other key types (examples)
• zIIP, ARF, AOS, etc...
• Most licensed products will come with their own key. Example Adabas Add-Ons
• Natural and subproducts
• Disaster Recovery (DR) - contact your local Software AG Logistics Service Center
• Natural vs NaturalONE
• The Natural mainframe license is used for the NaturalONE install. KB Article available
• License Key FAQ
10

11

Adabas & Natural Virtual User Group Meeting NAM 2022

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