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How to make data actionable for business?

             Workshop Sponsored by




              Speaker: Ravi Padaki
How to make data actionable for business?




  Torture the numbers until they confess!
Agenda

• Who is this for?
• What is this about and not about?
• Planning for Data
• Actionable Data for Business Framework
• Hands-on examples
• Key Takeaways
What do I mean by Data?

Data {noun}: reporting and analytical products, services
 or solutions
Who is this for?




           Creators of Data                          Consumers of Data
           products/services                          products/services


Data {noun}: reporting and analytical products, services or solutions
What you will get out of this?

Creators                       Consumers
 •   Skilled in providing       •   Skilled in articulating
     better insights                needs for analytics
 •   Skilled in designing       •   Skilled in sponsoring
     data that is contextual        analytical capabilities
     to the user                    in your organization
What is this about?

Structure to develop     Structure to consume
 •   Data Strategy        data
     • Alignment          •   For faster decision
     • Differentiation        making
     • ROI
 •   Data Planning
 •   Data Design
What is this not about?

• Data Mining and Warehousing Technology
• Evaluation of Statistical and analytical models
• Exploratory data analysis
When do you start planning for data?




               Proactive
Start early!
                               Reactive
      Product        Product
                               Launch   Support
      Strategy      Roadmap
Why is this topic important?


                       Analytics
                       Research
          People


                                       What
                   Storage &
                   Compute         percentage of
                                    revenue is
                                    driven from
                                      data and
                                     analytics?
       Value for Business?
The Data Pyramid


                     Analytics
                   (Intelligence)
 Value
                     Reporting
                   (Information)

                    Raw Data
General Observations

• Give me all the
                          Raw Data
  metrics you have
  (because I don’t know
  what I am looking       Reports
  for!)
                          Analytics
• So much data and yet
  no insights!
• Great Insight, so
  what?
Path to Data Driven Business Decisions




                   DECISION   DECISION




  How quickly can you collapse the path to decision?
The Actionable Data for Business Framework

                   Business Goal

                                        Decisions

                            Task 1                   Data Set 1


                            Task 2                   Data Set 2


                            Task 3                   Data Set 3


                            Task 4                   Data Set 4


What if we ask the Question:
What data do you need…?
                 … to complete your business task?
                                     … to achieve your business goal?
Map Data to Business Decisions

What data do you
need…?                           Data


  … to complete your
                            Business
   business   task?           Task


     … to achieve your
                            Business
      business   goal?        Goal
Example – Imagine you’re a BMW car dealer

          Increase sales

                                 Decisions

               Manage Pricing                Data Set 1


                Target buyer                 Data Set 2

             Analyze demand by
                 inventory                   Data Set 3


             Manage inventory                Data Set 4
Example – Imagine you’re a BMW car dealer

                               Increase sales



                                            Analyze
                                                               Manage
  Manage pricing       Target buyer       demand by
                                                              Inventory
                                           inventory


       How are my        Who has been        What have
                                                                How much is
      current offers     buying from me    customers been
                                                              remaining/sold?
         doing?              so far?           buying?


       How much           How is BMW        Which series is
                                                               How much do I
      discounts will      faring in my      poised to sell
                                                                  need?
       spur sales?          demog?              fast?


                           Who are my
                           most valued
                           personas?
Creators of Data


  Increase sales

                         Decisions
                                                  •Design data for quick
       Manage Pricing                Data Set 1
                                                  insights

        Target buyer                 Data Set 2   •Provide right data to the
                                                  right user at the right time
     Analyze demand by
         inventory                   Data Set 3   •Study gaps in analytical
                                                  capabilities to deliver
                                                  superior insights
     Manage inventory                Data Set 4
Consumers of Data

  Increase sales

                         Decisions

       Manage Pricing                Data Set 1   • Get to decisions faster

                                                  • Articulate questions to
        Target buyer                 Data Set 2   empower decision making

                                                  • Sponsor/champion for
     Analyze demand by
         inventory                   Data Set 3   closing gaps in analytical
                                                  capabilities

     Manage inventory                Data Set 4
Business Goals – Tasks



Goal 1           Goal 2      Goal 3

  Task 1            Task 3    Task 5

  Task 2            Task 4    Task 6
Business Goals can have Overlapping Tasks



Goal 1           Goal 2           Goal 3

  Task 1           Task 1           Task 2

  Task 2           Task 3           Task 4
Benefits of this framework

• Data is Meaningful and Actionable
• Data is Relevant and Contextual
• Decision Making is Easier and Faster
Analytical Capabilities
                           Past                     Present                  Future
  Information              What happened?           What is                  What is going to
                                                    happening?               happen?
  Analytics Features       Reports                  Alerts                   Forecasts




  Insight                  How and why did          Why is it                What might
                           it happen?               happening?               happen?
  Analytics Features       Modeling                 Recommendations          Prediction and
                                                                             Optimization




Source: Thomas Davenport, Jeanne Harris, Robert Morison from the book Analytics at Work
Analytical Capabilities



                                                             Predictions

                                           Recommendations


                               Forecasts



                 Performance
                 Reports



      Raw data
Hands on assignment
Your Key Takeaways!

• Plan Data Early
• Make data work for you!
• Map data needs to business tasks and goals
Thank you!

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How to make data actionable for business

  • 1. How to make data actionable for business? Workshop Sponsored by Speaker: Ravi Padaki
  • 2. How to make data actionable for business? Torture the numbers until they confess!
  • 3. Agenda • Who is this for? • What is this about and not about? • Planning for Data • Actionable Data for Business Framework • Hands-on examples • Key Takeaways
  • 4. What do I mean by Data? Data {noun}: reporting and analytical products, services or solutions
  • 5. Who is this for? Creators of Data Consumers of Data products/services products/services Data {noun}: reporting and analytical products, services or solutions
  • 6. What you will get out of this? Creators Consumers • Skilled in providing • Skilled in articulating better insights needs for analytics • Skilled in designing • Skilled in sponsoring data that is contextual analytical capabilities to the user in your organization
  • 7. What is this about? Structure to develop Structure to consume • Data Strategy data • Alignment • For faster decision • Differentiation making • ROI • Data Planning • Data Design
  • 8. What is this not about? • Data Mining and Warehousing Technology • Evaluation of Statistical and analytical models • Exploratory data analysis
  • 9. When do you start planning for data? Proactive Start early! Reactive Product Product Launch Support Strategy Roadmap
  • 10. Why is this topic important? Analytics Research People What Storage & Compute percentage of revenue is driven from data and analytics? Value for Business?
  • 11. The Data Pyramid Analytics (Intelligence) Value Reporting (Information) Raw Data
  • 12. General Observations • Give me all the Raw Data metrics you have (because I don’t know what I am looking Reports for!) Analytics • So much data and yet no insights! • Great Insight, so what?
  • 13. Path to Data Driven Business Decisions DECISION DECISION How quickly can you collapse the path to decision?
  • 14.
  • 15. The Actionable Data for Business Framework Business Goal Decisions Task 1 Data Set 1 Task 2 Data Set 2 Task 3 Data Set 3 Task 4 Data Set 4 What if we ask the Question: What data do you need…? … to complete your business task? … to achieve your business goal?
  • 16. Map Data to Business Decisions What data do you need…? Data … to complete your Business business task? Task … to achieve your Business business goal? Goal
  • 17. Example – Imagine you’re a BMW car dealer Increase sales Decisions Manage Pricing Data Set 1 Target buyer Data Set 2 Analyze demand by inventory Data Set 3 Manage inventory Data Set 4
  • 18. Example – Imagine you’re a BMW car dealer Increase sales Analyze Manage Manage pricing Target buyer demand by Inventory inventory How are my Who has been What have How much is current offers buying from me customers been remaining/sold? doing? so far? buying? How much How is BMW Which series is How much do I discounts will faring in my poised to sell need? spur sales? demog? fast? Who are my most valued personas?
  • 19. Creators of Data Increase sales Decisions •Design data for quick Manage Pricing Data Set 1 insights Target buyer Data Set 2 •Provide right data to the right user at the right time Analyze demand by inventory Data Set 3 •Study gaps in analytical capabilities to deliver superior insights Manage inventory Data Set 4
  • 20. Consumers of Data Increase sales Decisions Manage Pricing Data Set 1 • Get to decisions faster • Articulate questions to Target buyer Data Set 2 empower decision making • Sponsor/champion for Analyze demand by inventory Data Set 3 closing gaps in analytical capabilities Manage inventory Data Set 4
  • 21. Business Goals – Tasks Goal 1 Goal 2 Goal 3 Task 1 Task 3 Task 5 Task 2 Task 4 Task 6
  • 22. Business Goals can have Overlapping Tasks Goal 1 Goal 2 Goal 3 Task 1 Task 1 Task 2 Task 2 Task 3 Task 4
  • 23. Benefits of this framework • Data is Meaningful and Actionable • Data is Relevant and Contextual • Decision Making is Easier and Faster
  • 24. Analytical Capabilities Past Present Future Information What happened? What is What is going to happening? happen? Analytics Features Reports Alerts Forecasts Insight How and why did Why is it What might it happen? happening? happen? Analytics Features Modeling Recommendations Prediction and Optimization Source: Thomas Davenport, Jeanne Harris, Robert Morison from the book Analytics at Work
  • 25. Analytical Capabilities Predictions Recommendations Forecasts Performance Reports Raw data
  • 27. Your Key Takeaways! • Plan Data Early • Make data work for you! • Map data needs to business tasks and goals