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Dealing
      with                           The cl
                                           u   e is in
                                                         the titl
      difficult                                                  e   !



      people
                    by Johnnie Moore & Viv McWaters
Thursday, 8 November 12
The world
  is awash                     5 Step
                                        s ...
  with                        7 Way
                                     s ...
  answers...                The on
                           need t
                                   ly thin
                                           g you
                                  o know
                                          ...
                          The to
                                 p 10 t
                                        ips for
                                               ...



Thursday, 8 November 12
Everyone’s
     an
     expert




Thursday, 8 November 12
It’s true.

                          Some
                          people are
                          experts.




Thursday, 8 November 12
But when it
            comes to dealing
            with difficult
            people, who is
            the real expert?




Thursday, 8 November 12
What do we do when we’re looking for
                  magical answers...

Thursday, 8 November 12
... and there are none?


Thursday, 8 November 12
Action storming is a way to rapidly
                 prototype new behaviours
Thursday, 8 November 12
It is based on a peer-to-peer
                          model of working with groups




Thursday, 8 November 12
And on relational learning and interacting
                 with each other
Thursday, 8 November 12
There’s this
          situation at
              work...




                            Real world,
                          not imagined
Thursday, 8 November 12
Action Storming
                             provides rapid
                          experimentation with
                            new behaviours




Thursday, 8 November 12
and
                           encourages
                          breakthrough
                             learning




Thursday, 8 November 12
avoids
                          analysis paralysis




Thursday, 8 November 12
What
 influences
 action
 storming?



Thursday, 8 November 12
“Unlearning and breaking
      from the past is at the heart
      of creativity”
                           - Otto Rank




Thursday, 8 November 12
esign        Forum Theatre
                     D
                     thinking

                                      Psyc
                                           hod
                                               ram
                  Improvised                        a
                    theatre



                           Hacker/agile approach

Thursday, 8 November 12
What are
 the
 benefits?




Thursday, 8 November 12
shows us that there are
      lots of choices,
  even when we feel stuck




Thursday, 8 November 12
builds empathy




Thursday, 8 November 12
encourages playfulness to reduce angst




Thursday, 8 November 12
“We act our way into a new
       way of thinking, we don’t
       think our way into a new
       way of acting.”
                          - Richard Pascale




Thursday, 8 November 12
Contact us for more information about
                           Action Storming

                          Johnnie Moore johnnie.moore@gmail.com
                            Viv McWaters viv@mcwaters.com.au


                           Read more about Action Storming here
                                   http://bit.ly/VLwr0g


                                         Photo Credits
                                 Slides 3,4,5,6,13,14,19 iStockphoto
                                  All other photos - Viv McWaters

                                          November 2012



Thursday, 8 November 12

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Action storming

  • 1. Dealing with The cl u e is in the titl difficult e ! people by Johnnie Moore & Viv McWaters Thursday, 8 November 12
  • 2. The world is awash 5 Step s ... with 7 Way s ... answers... The on need t ly thin g you o know ... The to p 10 t ips for ... Thursday, 8 November 12
  • 3. Everyone’s an expert Thursday, 8 November 12
  • 4. It’s true. Some people are experts. Thursday, 8 November 12
  • 5. But when it comes to dealing with difficult people, who is the real expert? Thursday, 8 November 12
  • 6. What do we do when we’re looking for magical answers... Thursday, 8 November 12
  • 7. ... and there are none? Thursday, 8 November 12
  • 8. Action storming is a way to rapidly prototype new behaviours Thursday, 8 November 12
  • 9. It is based on a peer-to-peer model of working with groups Thursday, 8 November 12
  • 10. And on relational learning and interacting with each other Thursday, 8 November 12
  • 11. There’s this situation at work... Real world, not imagined Thursday, 8 November 12
  • 12. Action Storming provides rapid experimentation with new behaviours Thursday, 8 November 12
  • 13. and encourages breakthrough learning Thursday, 8 November 12
  • 14. avoids analysis paralysis Thursday, 8 November 12
  • 15. What influences action storming? Thursday, 8 November 12
  • 16. “Unlearning and breaking from the past is at the heart of creativity” - Otto Rank Thursday, 8 November 12
  • 17. esign Forum Theatre D thinking Psyc hod ram Improvised a theatre Hacker/agile approach Thursday, 8 November 12
  • 18. What are the benefits? Thursday, 8 November 12
  • 19. shows us that there are lots of choices, even when we feel stuck Thursday, 8 November 12
  • 21. encourages playfulness to reduce angst Thursday, 8 November 12
  • 22. “We act our way into a new way of thinking, we don’t think our way into a new way of acting.” - Richard Pascale Thursday, 8 November 12
  • 23. Contact us for more information about Action Storming Johnnie Moore johnnie.moore@gmail.com Viv McWaters viv@mcwaters.com.au Read more about Action Storming here http://bit.ly/VLwr0g Photo Credits Slides 3,4,5,6,13,14,19 iStockphoto All other photos - Viv McWaters November 2012 Thursday, 8 November 12