SlideShare a Scribd company logo
Bhaskar Thyagarajan
Co-founder CEO, BlueSky Learning
• Matrixed structure is characterized by employees
having a dual reporting relationships.
• Dual reporting generally to both a functional
manager and a product/project manager are
increasingly becoming a norm in organizations today.
• As organizations grow larger, become more complex,
and enter other markets or a largely driven by
projects.
• The Matrixed structure allows for increased
information flow, wider utilization of expertise and
knowledge, and greater flexibility & responsiveness -
the recipe to build agile organizations.
• …There is a highly collaborative culture embedded in
the team to deal with the grey areas that crop up in
new and unchartered territory of projects.
• …Where information flows freely and there is willful
and proactive communication to solve problems.
• …There are strong relationships and informal
networks that the team members have invested time
and effort in.
• …And where people have good interpersonal skills.
1. Misaligned Goals – balancing complex conflicting
interests.
2. Conflicting Loyalties – power struggle ; chain of
authority.
3. Delayed decisions – decision strangulation too
much democracy and not enough action.
4. Confusion about roles and responsibilities – lanes
of responsibility, who does what ;who owns what.
Lack of Interpersonal Relationships & Networking
Balancing complex conflicting interests.
Desired Behaviour
• Make sure your goals are linked to the same vision and goals
as others you are working with.
• If you are experiencing conflict, check to see if you share the
same goals before you start blaming each other.
• Understand you are part of a team, whether or not you all
report to the same person. If the team is not successful, you
cannot be successful. Think “we” instead of “me.”
Power struggle ; chain of authority
Desired Behaviour
• Focus on the work to be done and the best way to accomplish
it.
• Set an example and act in ways that encourage collaboration
across boundaries.
Decision strangulation too much democracy and not
enough action
Desired Behaviour
• Find out everyone who needs to be involved in decisions.
Make sure they all know and agree who is involved.
• Keep decision-makers up-to-date so they have the
information they need to make informed decisions. Give
them advance notice that you will be bringing a decision
forward.
Lanes of responsibility, who does what; who owns
what
Desired Behaviour
• See beyond your own piece of work in the context of the
bigger picture.
• Set up a communication plan.
• For each aspect of the project, identify what role each person
plays
Thank you
Don’t forget to download our free
team building and employee
engagement activity giveaways at
BlueSkyTeamBuilding.com

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Achieving Collaboration in Matrixed Organizations

  • 2. • Matrixed structure is characterized by employees having a dual reporting relationships. • Dual reporting generally to both a functional manager and a product/project manager are increasingly becoming a norm in organizations today.
  • 3. • As organizations grow larger, become more complex, and enter other markets or a largely driven by projects. • The Matrixed structure allows for increased information flow, wider utilization of expertise and knowledge, and greater flexibility & responsiveness - the recipe to build agile organizations.
  • 4. • …There is a highly collaborative culture embedded in the team to deal with the grey areas that crop up in new and unchartered territory of projects. • …Where information flows freely and there is willful and proactive communication to solve problems.
  • 5. • …There are strong relationships and informal networks that the team members have invested time and effort in. • …And where people have good interpersonal skills.
  • 6.
  • 7. 1. Misaligned Goals – balancing complex conflicting interests. 2. Conflicting Loyalties – power struggle ; chain of authority.
  • 8. 3. Delayed decisions – decision strangulation too much democracy and not enough action. 4. Confusion about roles and responsibilities – lanes of responsibility, who does what ;who owns what. Lack of Interpersonal Relationships & Networking
  • 9. Balancing complex conflicting interests. Desired Behaviour • Make sure your goals are linked to the same vision and goals as others you are working with. • If you are experiencing conflict, check to see if you share the same goals before you start blaming each other. • Understand you are part of a team, whether or not you all report to the same person. If the team is not successful, you cannot be successful. Think “we” instead of “me.”
  • 10. Power struggle ; chain of authority Desired Behaviour • Focus on the work to be done and the best way to accomplish it. • Set an example and act in ways that encourage collaboration across boundaries.
  • 11. Decision strangulation too much democracy and not enough action Desired Behaviour • Find out everyone who needs to be involved in decisions. Make sure they all know and agree who is involved. • Keep decision-makers up-to-date so they have the information they need to make informed decisions. Give them advance notice that you will be bringing a decision forward.
  • 12. Lanes of responsibility, who does what; who owns what Desired Behaviour • See beyond your own piece of work in the context of the bigger picture. • Set up a communication plan. • For each aspect of the project, identify what role each person plays
  • 13. Thank you Don’t forget to download our free team building and employee engagement activity giveaways at BlueSkyTeamBuilding.com