Matrixed structure is characterized by employees having a dual reporting relationships. Bhaskar Thyagarajan explores ways to improve team efficiency and collaboration in complex matrixed organizations.
This document discusses building networking strategies. It begins by posing questions about what makes a good network and how networks can provide competitive advantages. It then covers various networking themes like power dynamics, reciprocity, and open vs closed networks. The document discusses how power is distributed in organizations and how to develop soft power through networks by following the law of reciprocity. It emphasizes the importance of managing relationships laterally and upwards. Finally, it provides advice on developing different types of networks for operational, personal, and strategic purposes to extend one's impact.
Organizations must shift from valuing processes to valuing people in order to succeed in today's increasingly collaborative world. As knowledge becomes more accessible anytime and anywhere, organizations need to develop more collaborative structures instead of copying existing hierarchical structures. To do so successfully, organizations should follow practices like making teams small and manageable, focusing on continual dialogue, and leveraging social technology and networks of influence to understand customers and drive business process improvement from the perspectives of people.
In advising clients how to work through gnarly issues, manage conflict, and create change, I have found that good questions result in good outcomes. Here are 12 of my favorites.
Managerial communication is the process by which managers share information with other managers and team members. It is important for achieving goals, addressing grievances, and building morale. There are two main types: interpersonal communication between two or more staff, and organizational communication between levels of the organization. Some misconceptions are that communication is only for morale boosting rather than effectiveness, and that it is just message sending rather than a constant and complex process that is interpreted differently. All actions communicate something, intended or not, so managers must be aware of the messages their actions send.
iMedia December Agency Summit: Skills for 2011 Media TeamsiMedia Connection
The document discusses the changing skills needed for media teams in 2011. It notes that the traditional agency model is obsolete and that clients want smaller, more nimble and innovative teams. It presents four options for the agency of the future: 1) large networks/multinationals which provide size and expertise but risk bureaucracy; 2) a team of specialized agencies which provides multiple client touchpoints but risks interagency conflicts; 3) adaptable networks which are lean, tap freelance talent and have less bureaucracy but still need some structure; and 4) crowdsourcing which provides global reach and local knowledge at low cost but risks losing client relationships and trust.
The document discusses the changing skills needed for media teams in 2011. It notes that the traditional agency model is obsolete and that clients want smaller, more nimble and innovative teams. It presents four options for the agency of the future: 1) large networks/multinationals which offer size and expertise but risk bureaucracy; 2) a team of specialized agencies which offers client-focused expertise but risks interagency conflicts; 3) adaptable networks which are lean, innovative and generation Y-compatible but still need some structure; and 4) crowdsourcing which offers global reach, local knowledge and is cheap, fast and nimble but risks losing client relationships and trust.
Improve likelihood of change success by 10%? Sounds good!
I’m a big fan of the work done by Grenny, Maxfield, and Shimberg on what makes change initiatives successful. According to their research, initiatives are ten times more likely to succeed when the change strategy includes at least four of six approaches.
This document discusses building networking strategies. It begins by posing questions about what makes a good network and how networks can provide competitive advantages. It then covers various networking themes like power dynamics, reciprocity, and open vs closed networks. The document discusses how power is distributed in organizations and how to develop soft power through networks by following the law of reciprocity. It emphasizes the importance of managing relationships laterally and upwards. Finally, it provides advice on developing different types of networks for operational, personal, and strategic purposes to extend one's impact.
Organizations must shift from valuing processes to valuing people in order to succeed in today's increasingly collaborative world. As knowledge becomes more accessible anytime and anywhere, organizations need to develop more collaborative structures instead of copying existing hierarchical structures. To do so successfully, organizations should follow practices like making teams small and manageable, focusing on continual dialogue, and leveraging social technology and networks of influence to understand customers and drive business process improvement from the perspectives of people.
In advising clients how to work through gnarly issues, manage conflict, and create change, I have found that good questions result in good outcomes. Here are 12 of my favorites.
Managerial communication is the process by which managers share information with other managers and team members. It is important for achieving goals, addressing grievances, and building morale. There are two main types: interpersonal communication between two or more staff, and organizational communication between levels of the organization. Some misconceptions are that communication is only for morale boosting rather than effectiveness, and that it is just message sending rather than a constant and complex process that is interpreted differently. All actions communicate something, intended or not, so managers must be aware of the messages their actions send.
iMedia December Agency Summit: Skills for 2011 Media TeamsiMedia Connection
The document discusses the changing skills needed for media teams in 2011. It notes that the traditional agency model is obsolete and that clients want smaller, more nimble and innovative teams. It presents four options for the agency of the future: 1) large networks/multinationals which provide size and expertise but risk bureaucracy; 2) a team of specialized agencies which provides multiple client touchpoints but risks interagency conflicts; 3) adaptable networks which are lean, tap freelance talent and have less bureaucracy but still need some structure; and 4) crowdsourcing which provides global reach and local knowledge at low cost but risks losing client relationships and trust.
The document discusses the changing skills needed for media teams in 2011. It notes that the traditional agency model is obsolete and that clients want smaller, more nimble and innovative teams. It presents four options for the agency of the future: 1) large networks/multinationals which offer size and expertise but risk bureaucracy; 2) a team of specialized agencies which offers client-focused expertise but risks interagency conflicts; 3) adaptable networks which are lean, innovative and generation Y-compatible but still need some structure; and 4) crowdsourcing which offers global reach, local knowledge and is cheap, fast and nimble but risks losing client relationships and trust.
Improve likelihood of change success by 10%? Sounds good!
I’m a big fan of the work done by Grenny, Maxfield, and Shimberg on what makes change initiatives successful. According to their research, initiatives are ten times more likely to succeed when the change strategy includes at least four of six approaches.
This document discusses communication as an important leadership tool for project managers. It provides an overview of communication, emphasizing the importance of honesty, trustworthiness, and managing expectations. It also outlines protocols for effective communication with executives, including focusing on solutions rather than obstacles and presenting status updates concisely. The document recommends conducting effective meetings through proper planning and facilitation. It also suggests using project websites and dashboards to facilitate ongoing communication and updates with stakeholders.
Collaboration and VO in the Developing Worldsdprager
A short presentation on the use of cyberinfrastructure for creating virtual organizations and fostering collaboration in the developing world. Prepared for a panel discussion @ http://bit.ly/dgijA7.
RAJAT SINGH (LEADERSHIP AND EFFECTIVE COMMUNICATION)RAJAT SINGH
This document discusses leadership communication and effective communication. It defines leadership as the ability to persuade others to achieve defined goals, and communication as the exchange of information between people. The communication process involves a sender encoding a message and a receiver decoding and providing feedback. Leaders communicate to get things done, share information, make decisions, and build relationships. Effective leadership communication involves developing a clear message and sustaining it over time by keeping it fresh. The 7Cs of effective communication are correctness, clarity, conciseness, completeness, consideration, concreteness, and courtesy. To communicate effectively, leaders must listen well, select the right channel, communicate persuasively, and communicate consistently during stressful times.
Five Levels of Communication InfographicMaya Townsend
The document outlines five levels of communication that are important for successful change:
1. Telling - One-way communication like presentations and emails to inform people of planned changes.
2. Consulting - Gathering feedback on changes through small group meetings and facilitated discussions.
3. Involving - Exploring the implications of changes through interactive group discussions and reflection.
4. Collaborating - Engaging in dialogue through question and answer sessions to build understanding of changes.
5. Empowering - Encouraging understanding, commitment, and behaviors needed to support sustainable changes.
Leadership is defined as the ability to influence others towards achieving goals. A great leader displays qualities such as focus, confidence, passion, innovation, open-mindedness, positivity, strong communication skills, judgment to adapt their leadership style to different situations, being a good listener, having a vision, and taking action. There are three major leadership styles: autocratic where the leader makes all decisions alone using rewards/punishment; democratic where the leader involves others in decision making; and delegative where the leader gives power to subordinates but remains responsible. Different theories of leadership include trait, behavioral, situational, and contingency theories.
This second webinar in the Network Leadership Webinar Series is brought to you by the Center for Creative Leadership, NYU Wagner, and the Leadership Learning Community.
Presenting is Chris Ernst from Juniper Networks.
July 14, 2016
What does it mean for a foundation to become a facilitative leader? And how can foundation staff make the case for network-based funding approaches to boards and other stakeholders? This two-part series will explore successes and insights from the DentaQuest Foundation’s national systems change strategy Oral Health 2020. Started in 2011, this network-based strategy has achieved notable results—development of oral health leaders across the country, creation of new state partnerships connected to a national health improvement network, and tangible system and policy changes such as the expansion of public benefits in more than 15 states. Come learn about what it took to make this work happen from the perspective of Foundation leaders Brian Souza and Mike Monopoli, initiative evaluator Clare Nolan (Harder+Company Community Research), and network weaver Marianne Hughes (Interaction Institute for Social Change).
Part 2 will dive deeper into what it took to achieve these results, including lessons learned from network building as well as what it means for a foundation to take on a facilitative leadership role.
This document discusses how organizational culture can impact the success of Enterprise Content Management (ECM) deployments by preventing sharing. It notes that sharing is essential for maximizing productivity gains from ECM. The document explores different types and motivations for sharing, and barriers that prevent sharing like a lack of listening, respect, and purpose. It suggests auditing an organization's culture to understand sharing barriers and interventions like promoting listening, effortless sharing technologies, and making sharing an organic part of work can help organizations become more open to sharing.
This document discusses a study on the impact of knowledge sharing on organizational learning and effectiveness. The study surveyed 499 employees across nine hotels in Taiwan. It found that knowledge sharing has a positive linear relationship with organizational learning, and significantly contributes to it. Additionally, knowledge sharing, organizational learning, and organizational effectiveness were shown to have a positive relationship through regression analysis. The study concludes that knowledge sharing positively influences organizational learning and effectiveness.
Organization Network Analysis (ONA) is a tool that analyzes the informal networks within an organization. It maps how employees interact and connect beyond the formal organizational chart, illustrating how people collaborate, make decisions, and build trust. ONA measures social capital within the network by analyzing communication patterns and critical connections. It can identify different player roles like hubs, gatekeepers, and influencers. ONA provides insights into areas like leadership development, change management, collaboration, and talent optimization. Sample outputs include visualizing trust relationships, cross-functional interactions, and identifying influencers within the network. ONA helps organizations better understand and leverage the social dynamics that underlie real-world operations.
Mike Derrios outlines 10 leadership tenets including galvanizing people behind a vision and challenging limitations, authentic leadership that is transparent, empowering and holding people accountable for results, communicating openly up and down the organization, making timely decisions with available information, bringing potential solutions when presenting problems, leveraging diversity as a strength, attention to detail and quality work, outworking talent through hard work, and acting with integrity and fortitude by doing what is right even if inconvenient.
This presentation explores how bureaucratic structures influence collaboration and provides recommendations for how new initiatives can gain traction. While some specifics here pertain to the unique elements of the LDS Church, these dynamics can be observed in many large organizations trying to operate at scale.
This document summarizes a webinar on building networks and movements for social justice. It introduces the panelists - Daniel Lee of Levi Strauss Foundation, Heather McLeod Grant, Vincent Pan of Chinese for Affirmative Action, and Lateefah Simon of Rosenberg Foundation. The panel discussed the Levi Strauss Foundation's Pioneers program, which provides grants and capacity building to support collaboration between legacy nonprofits. Key topics included intersectional movement building, grassroots social change, making change from within organizations, and seeding change in venerable nonprofits. The document promotes registering for future webinars and donating to support the webinar series.
Planning for stronger local democracy pace webinarMatt Leighninger
This document discusses strategies for strengthening local democracy through community engagement. It notes that citizens today are more educated but skeptical of authority and have less time. Successful engagement tactics include proactive recruitment, bringing diverse perspectives together, and giving people a chance to deliberate and take different levels of action. Online tools can complement but not replace in-person engagement. Sustainable engagement needs to be regular, structured, enjoyable, and enable ongoing connections and participation in governance. Social media can support larger and more sustained diverse engagement.
Hear from two alumni of On The Move’s leadership development program, about the organization’s innovative model to support emerging leaders within schools, public institutions, non-profit organizations and the health field. The webinar provides key principles, practices and strategies of implementation. Specifically, we explore the model’s approach of bringing together multi-generational communities of emerging and veteran leaders, who learn together to remove the barriers that prevent our collective success.
The document discusses sensemaking as the process of understanding ambiguous situations and establishing situational awareness to make decisions. It defines sensemaking from both textbook and expert perspectives. It then discusses different contexts where sensemaking occurs, including at the individual, organizational, and societal levels. Finally, it outlines different models and methodologies for studying sensemaking, emphasizing the need to understand complex problems and situations before designing interventions.
The document discusses the evolution of Latino leadership from Latino 1.0 to Latino 2.0. Latino 1.0 leadership was hierarchical and discouraged new ideas, while Latino 2.0 embraces change, transparency, collaboration and risk-taking. It suggests using social networks, persuasive technology and behavior modeling to help transition to Latino 2.0 leadership by leveraging people's natural tendencies to share on social media and influence each other.
The document summarizes a seminar on understanding communications as a key to effective leadership. It covers definitions of communication, communication channels and types, effective communication techniques, and communication styles. The seminar agenda includes introductions, defining communication, reviewing communication channels and types, effective communication strategies, communication styles, active listening, and a summary. [/SUMMARY]
Most problems go unaddressed because they don’t belong to anyone. They are between.
Everyone is sure someone else should do something about the problem.
So we Lay Blame on those across the problem from us. Or we Justify that it’s beyond our control (because it is between).
The problem will remain until someone – anyone -- steps up to take Responsibility for solving the problem.
Apply the Keys to Responsibility – Intention, Awareness, and Confront.
As a leader…
Are you blaming others for problems between that you also aren’t owning?
How could you approach the other and ask “Does this problem between frustrate you as it does me? Let’s team up and resolve it once and for all.”
How can you encourage and allow your peers and charges to own problems between?
The document discusses different organizational structures including functional, divisional, matrix, line and staff, and project structures. It provides details on each structure, such as the functional structure grouping employees by the function they perform and the divisional structure grouping them by product or market. The matrix structure combines functional and product structures. The line and staff structure combines a line structure with approval flows and staff departments for support. A project structure organizes teams to complete specific projects.
The document discusses concepts related to knowledge and quality management in education. It defines explicit and tacit knowledge. Explicit knowledge refers to formal and codified knowledge that can be easily shared, while tacit knowledge is more personal and difficult to formally express. The document also discusses the importance of communities of knowledge for sharing expertise, and tools like brainstorming and affinity networks that can be used to manage knowledge in educational organizations.
This document discusses communication as an important leadership tool for project managers. It provides an overview of communication, emphasizing the importance of honesty, trustworthiness, and managing expectations. It also outlines protocols for effective communication with executives, including focusing on solutions rather than obstacles and presenting status updates concisely. The document recommends conducting effective meetings through proper planning and facilitation. It also suggests using project websites and dashboards to facilitate ongoing communication and updates with stakeholders.
Collaboration and VO in the Developing Worldsdprager
A short presentation on the use of cyberinfrastructure for creating virtual organizations and fostering collaboration in the developing world. Prepared for a panel discussion @ http://bit.ly/dgijA7.
RAJAT SINGH (LEADERSHIP AND EFFECTIVE COMMUNICATION)RAJAT SINGH
This document discusses leadership communication and effective communication. It defines leadership as the ability to persuade others to achieve defined goals, and communication as the exchange of information between people. The communication process involves a sender encoding a message and a receiver decoding and providing feedback. Leaders communicate to get things done, share information, make decisions, and build relationships. Effective leadership communication involves developing a clear message and sustaining it over time by keeping it fresh. The 7Cs of effective communication are correctness, clarity, conciseness, completeness, consideration, concreteness, and courtesy. To communicate effectively, leaders must listen well, select the right channel, communicate persuasively, and communicate consistently during stressful times.
Five Levels of Communication InfographicMaya Townsend
The document outlines five levels of communication that are important for successful change:
1. Telling - One-way communication like presentations and emails to inform people of planned changes.
2. Consulting - Gathering feedback on changes through small group meetings and facilitated discussions.
3. Involving - Exploring the implications of changes through interactive group discussions and reflection.
4. Collaborating - Engaging in dialogue through question and answer sessions to build understanding of changes.
5. Empowering - Encouraging understanding, commitment, and behaviors needed to support sustainable changes.
Leadership is defined as the ability to influence others towards achieving goals. A great leader displays qualities such as focus, confidence, passion, innovation, open-mindedness, positivity, strong communication skills, judgment to adapt their leadership style to different situations, being a good listener, having a vision, and taking action. There are three major leadership styles: autocratic where the leader makes all decisions alone using rewards/punishment; democratic where the leader involves others in decision making; and delegative where the leader gives power to subordinates but remains responsible. Different theories of leadership include trait, behavioral, situational, and contingency theories.
This second webinar in the Network Leadership Webinar Series is brought to you by the Center for Creative Leadership, NYU Wagner, and the Leadership Learning Community.
Presenting is Chris Ernst from Juniper Networks.
July 14, 2016
What does it mean for a foundation to become a facilitative leader? And how can foundation staff make the case for network-based funding approaches to boards and other stakeholders? This two-part series will explore successes and insights from the DentaQuest Foundation’s national systems change strategy Oral Health 2020. Started in 2011, this network-based strategy has achieved notable results—development of oral health leaders across the country, creation of new state partnerships connected to a national health improvement network, and tangible system and policy changes such as the expansion of public benefits in more than 15 states. Come learn about what it took to make this work happen from the perspective of Foundation leaders Brian Souza and Mike Monopoli, initiative evaluator Clare Nolan (Harder+Company Community Research), and network weaver Marianne Hughes (Interaction Institute for Social Change).
Part 2 will dive deeper into what it took to achieve these results, including lessons learned from network building as well as what it means for a foundation to take on a facilitative leadership role.
This document discusses how organizational culture can impact the success of Enterprise Content Management (ECM) deployments by preventing sharing. It notes that sharing is essential for maximizing productivity gains from ECM. The document explores different types and motivations for sharing, and barriers that prevent sharing like a lack of listening, respect, and purpose. It suggests auditing an organization's culture to understand sharing barriers and interventions like promoting listening, effortless sharing technologies, and making sharing an organic part of work can help organizations become more open to sharing.
This document discusses a study on the impact of knowledge sharing on organizational learning and effectiveness. The study surveyed 499 employees across nine hotels in Taiwan. It found that knowledge sharing has a positive linear relationship with organizational learning, and significantly contributes to it. Additionally, knowledge sharing, organizational learning, and organizational effectiveness were shown to have a positive relationship through regression analysis. The study concludes that knowledge sharing positively influences organizational learning and effectiveness.
Organization Network Analysis (ONA) is a tool that analyzes the informal networks within an organization. It maps how employees interact and connect beyond the formal organizational chart, illustrating how people collaborate, make decisions, and build trust. ONA measures social capital within the network by analyzing communication patterns and critical connections. It can identify different player roles like hubs, gatekeepers, and influencers. ONA provides insights into areas like leadership development, change management, collaboration, and talent optimization. Sample outputs include visualizing trust relationships, cross-functional interactions, and identifying influencers within the network. ONA helps organizations better understand and leverage the social dynamics that underlie real-world operations.
Mike Derrios outlines 10 leadership tenets including galvanizing people behind a vision and challenging limitations, authentic leadership that is transparent, empowering and holding people accountable for results, communicating openly up and down the organization, making timely decisions with available information, bringing potential solutions when presenting problems, leveraging diversity as a strength, attention to detail and quality work, outworking talent through hard work, and acting with integrity and fortitude by doing what is right even if inconvenient.
This presentation explores how bureaucratic structures influence collaboration and provides recommendations for how new initiatives can gain traction. While some specifics here pertain to the unique elements of the LDS Church, these dynamics can be observed in many large organizations trying to operate at scale.
This document summarizes a webinar on building networks and movements for social justice. It introduces the panelists - Daniel Lee of Levi Strauss Foundation, Heather McLeod Grant, Vincent Pan of Chinese for Affirmative Action, and Lateefah Simon of Rosenberg Foundation. The panel discussed the Levi Strauss Foundation's Pioneers program, which provides grants and capacity building to support collaboration between legacy nonprofits. Key topics included intersectional movement building, grassroots social change, making change from within organizations, and seeding change in venerable nonprofits. The document promotes registering for future webinars and donating to support the webinar series.
Planning for stronger local democracy pace webinarMatt Leighninger
This document discusses strategies for strengthening local democracy through community engagement. It notes that citizens today are more educated but skeptical of authority and have less time. Successful engagement tactics include proactive recruitment, bringing diverse perspectives together, and giving people a chance to deliberate and take different levels of action. Online tools can complement but not replace in-person engagement. Sustainable engagement needs to be regular, structured, enjoyable, and enable ongoing connections and participation in governance. Social media can support larger and more sustained diverse engagement.
Hear from two alumni of On The Move’s leadership development program, about the organization’s innovative model to support emerging leaders within schools, public institutions, non-profit organizations and the health field. The webinar provides key principles, practices and strategies of implementation. Specifically, we explore the model’s approach of bringing together multi-generational communities of emerging and veteran leaders, who learn together to remove the barriers that prevent our collective success.
The document discusses sensemaking as the process of understanding ambiguous situations and establishing situational awareness to make decisions. It defines sensemaking from both textbook and expert perspectives. It then discusses different contexts where sensemaking occurs, including at the individual, organizational, and societal levels. Finally, it outlines different models and methodologies for studying sensemaking, emphasizing the need to understand complex problems and situations before designing interventions.
The document discusses the evolution of Latino leadership from Latino 1.0 to Latino 2.0. Latino 1.0 leadership was hierarchical and discouraged new ideas, while Latino 2.0 embraces change, transparency, collaboration and risk-taking. It suggests using social networks, persuasive technology and behavior modeling to help transition to Latino 2.0 leadership by leveraging people's natural tendencies to share on social media and influence each other.
The document summarizes a seminar on understanding communications as a key to effective leadership. It covers definitions of communication, communication channels and types, effective communication techniques, and communication styles. The seminar agenda includes introductions, defining communication, reviewing communication channels and types, effective communication strategies, communication styles, active listening, and a summary. [/SUMMARY]
Most problems go unaddressed because they don’t belong to anyone. They are between.
Everyone is sure someone else should do something about the problem.
So we Lay Blame on those across the problem from us. Or we Justify that it’s beyond our control (because it is between).
The problem will remain until someone – anyone -- steps up to take Responsibility for solving the problem.
Apply the Keys to Responsibility – Intention, Awareness, and Confront.
As a leader…
Are you blaming others for problems between that you also aren’t owning?
How could you approach the other and ask “Does this problem between frustrate you as it does me? Let’s team up and resolve it once and for all.”
How can you encourage and allow your peers and charges to own problems between?
The document discusses different organizational structures including functional, divisional, matrix, line and staff, and project structures. It provides details on each structure, such as the functional structure grouping employees by the function they perform and the divisional structure grouping them by product or market. The matrix structure combines functional and product structures. The line and staff structure combines a line structure with approval flows and staff departments for support. A project structure organizes teams to complete specific projects.
The document discusses concepts related to knowledge and quality management in education. It defines explicit and tacit knowledge. Explicit knowledge refers to formal and codified knowledge that can be easily shared, while tacit knowledge is more personal and difficult to formally express. The document also discusses the importance of communities of knowledge for sharing expertise, and tools like brainstorming and affinity networks that can be used to manage knowledge in educational organizations.
This document discusses various theories and aspects of communication in groups and teams. It covers topics such as communication structures in organizations, critical theory, information theory, post-positive theory, and groupware theory. It also discusses the importance of communication in teams, defining roles and rules for effective communication, and addressing issues. Building cohesiveness, developing group norms, and reviewing team performance are identified as important aspects of group communication.
- OD consultants play three roles - entering, contracting, and diagnosing organizations. The entering phase involves building relationships and understanding company culture while contracting establishes formal agreements. Diagnosing requires understanding organizational politics and culture.
- Organizational culture and politics significantly influence organizational development. Culture provides shared norms and meanings while politics involves self-interest that can help or hinder goals.
- Constructive politics aims to promote inclusive governance through informed decision making and representation of all groups.
Bi ipresentationon organisationalstructure18thaugust2011Brian Andrews
The document discusses organizational design approaches and loose versus strong organizational structures. It presents the six facets of Org2 design - purpose, principles, practices, participants, processes, and pieces. Examples are given for how a loose and strong structure could work in practice for an innovation organization. Strengths, weaknesses, opportunities, and threats are listed for each structure type. The document aims to analyze different organizational design models and considerations for structure.
The document discusses organizational design approaches and loose versus strong organizational structures. It presents the six facets of Org2 design - purpose, principles, practices, participants, processes, and pieces. Examples are given for how a loose and strong structure could work in practice for an innovation organization. Strengths, weaknesses, opportunities, and threats are listed for each structure type. The document aims to analyze different organizational design models and considerations for structure.
Today’s leaders are poorly served by conventional management theories and practices. Instead of helping executives manage the growing complexity of business, the supposed solutions only seem to make things worse. A new book from BCG outlines a better approach to managing complexity. The approach is called smart simplicity, and it hinges on six simple rules.
- There is growing pressure on organizations to consider environmental and social impacts ("people, planet, profit") and respond to multiple stakeholders. Sustainable leaders are needed who can balance short and long-term priorities to create value for various stakeholders.
- Sustainable leadership involves envisioning the future, setting strategies to meet social, environmental and financial goals. Sustainable leaders address complex challenges by taking a holistic, interconnected view and enabling change through collaboration.
- Key competencies include facilitating discussions, building relationships, embracing diverse perspectives, experimenting and learning from outcomes to achieve concrete results through cooperation.
power. politics, networking and negotiationFaixa Majid
This document provides an overview of Chapter 4 from a course on influencing: power, politics, networking, and negotiation. The chapter covers the differences between position power and personal power, the various bases of social power, how power and politics are related, the steps in the networking and negotiation processes, and key terms. It also includes case studies on organizational politics and power in decision making, the importance of networking for career success, and how poor execution can undermine an otherwise good negotiation strategy.
This document discusses the importance of promoting life skills and effective teamwork in modern society. It defines life skills as ways for people to manage their lives and relationships. Promoting skills like leadership, teamwork, self-worth and confidence helps individuals survive in a competitive and changing world. Effective teamwork is important because it increases motivation, outputs greater than any individual, and develops positive relationships. The roles of leaders are to make decisions, unify followers, solve problems, and mobilize communities for development.
Public relations (PR) involves managing communication between an organization and its various audiences to build mutually beneficial relationships. PR aims to strategically influence outcomes by identifying goals, strategies, objectives and tactics. It requires two-way communication through researching audience needs and perspectives. Effective PR is proactive by establishing goodwill before issues arise and reactive by responding appropriately when problems occur. Key principles include understanding that organizations depend on public consent, practicing two-way communication, acting with integrity before communicating, prioritizing clarity over cleverness, managing expectations proactively, and serving as a bridge rather than a barrier between organizations and their publics.
Stakeholder engagement involves identifying those who may be affected by or can influence project decisions, and actively involving them through a two-way process of providing information and seeking input. It is important for effective decision making, building trust, and reducing potential conflicts or issues. Key tools for stakeholder engagement include identifying stakeholders and assessing their interests and power over the project, creating matrices to define roles and responsibilities, and visualizing dependencies to help manage relationships between teams. Regularly reviewing engagement tools helps ensure all important stakeholders are involved and potential blockers are addressed.
Reflection Part 6
CSBI Course 6: Relationship, Change Management and Consulting skills
● Leading Change
● Finding Opportunity
● Communicating Within the Industry
● Proving Value
Leading Change
Consultants leverage knowledge,expertise and communications competency to support
decision-makers in considering data and information in ways that reveal robust opportunities for
organizations. Some of these opportunities have not previously been envisioned at an
operations level because meaningful information has not been available or presented.
Exercising Influence and Stimulating Action
A well-considered and integrated use of emotional intelligence, a variety of leadership styles and
appropriate use of power will be valuable to the BI/Analytics consultants as a change agent in
times of turbulence. We will describe each of these attributes and then discuss how their
integrated use creates strong leverage for influence.
Much has been written over the past fifteen years about the success of those who work with
emotional intelligence(EI). High-EI people can understand and read, in real time, their own
emotions while simultaneously understanding those of others and subsequently advancing their
positions by interacting with greater skill and influence than others. This capability is present
even in the heat of the moment, when most individuals would turn to more base-level
interpretations of and reactions to themselves, others and a situation.
Daniel Goleman, a well-known author on EI, finds that leadership performance is affected by
one’s ability to work within the two EI competency sets- personal and social. Specifically, one’s
ability to engage certain personal and social competencies yields stronger leadership
performance and subsequent results as a change agent.
Self Awareness
● Emotional awareness
● Accurate self-assessment
● Self confidence
Self Management
● Self control
● Trustworthiness
● Conscientiousness
● Adaptability
● Innov.
This document discusses power and decision making in public organizations. It covers several key points:
1) Power comes from various sources like control over resources or expertise, and influences decision outcomes and organizational effectiveness. Understanding power dynamics is important.
2) Decision making is complex due to unclear goals, constraints, and political factors. Models include fully rational approaches, incrementalism, and garbage can theory where problems and solutions are loosely connected.
3) Strategic management tools like environmental scans, SWOT analyses, and Miles and Snow typologies can help organizations develop strategies to achieve goals given their context. However, applying theories faces challenges due to variations in public sector settings.
Prashant Mehrishi | CEO iTeach | Collaborative LeadershipLXL Ideas
Collaborative leadership is focused on leadership across organizational boundaries. It develops when entities recognize their interdependence and that none can succeed without the others, as each has unique expertise needed by the others. Key characteristics of collaborative leadership include trust, shared responsibility and decision-making. Successful collaboration requires developing relationships through networking, communicating, coordinating, cooperating and ultimately collaborating. Fostering a collaborative culture where stakeholders work toward common goals and take responsibility for student success is important. Benefits of collaboration include improved achievement and outcomes, while reductions in issues like duplication and isolation occur.
Networking your institution dc june 2013Jason Mogus
The document discusses how digital technologies and networks have changed advocacy and nonprofit work. It presents four models of digital team development - from foundation teams with a reactive, tactical approach, to integrated teams where digital is strategically integrated across the organization. It also discusses how "networked nonprofits" operate differently than traditional nonprofits by engaging people beyond their walls, focusing on relationships, and co-creating solutions through partnerships. The document advocates for a people-centered approach that leverages networks and enables meaningful participation.
This document summarizes information about the pharmaceutical company Eli Lilly. It provides details on the company's founding, brands, employees, revenue, mission and headquarters location. It also outlines best practices for managing virtual teams, including establishing clear leadership, communication, vision, roles and collaboration. Challenges of multicultural virtual teams like different time zones and cultural misunderstandings are discussed. Recommendations include comprehensive performance evaluations, team agreements, building trust, and addressing cross-cultural issues.
Another essential function of leadership is encouraging team spirit. There is a saying that if you have a handful of dry grass you can use each individual blade to sweep a floor but it is much more effective to combine them into a brush. In the same way individual employees working alone, however motivated they might be, are nowhere as effective as when they work as a team.
Execution Book by Larry Bossidy and Ram Charan SummaryDr. N. Asokan
The document discusses the importance of execution in business. It defines execution as the systematic process of rigorously implementing strategy through questioning, analysis, and follow-through. The key to execution is linking strategy to operations and people. Execution requires clear goals, accountability, expanding capabilities, and rewarding performance. It is the job of leaders to execute through behaviors like knowing the business, insisting on realism, following through on commitments, and coaching others.
Similar to Achieving Collaboration in Matrixed Organizations (20)
A comprehensive-study-of-biparjoy-cyclone-disaster-management-in-gujarat-a-ca...Samirsinh Parmar
Disaster management;
Cyclone Disaster Management;;
Biparjoy Cyclone Case Study;
Meteorological Observations;
Best practices in Disaster Management;
Synchronization of Agencies;
GSDMA in Cyclone disaster Management;
History of Cyclone in Arabian ocean;
Intensity of Cyclone in Gujarat;
Cyclone preparedness;
Miscellaneous observations - Biparjoy cyclone;
Role of social Media in Disaster Management;
Unique features of Biparjoy cyclone;
Role of IMD in Biparjoy Prediction;
Lessons Learned; Disaster Preparedness; published paper;
Case study; for disaster management agencies; for guideline to manage cyclone disaster; cyclone management; cyclone risks; rescue and rehabilitation for cyclone; timely evacuation during cyclone; port closure; tourism closure etc.
From Concept to reality : Implementing Lean Managements DMAIC Methodology for...Rokibul Hasan
The Ready-Made Garments (RMG) industry in Bangladesh is a cornerstone of the economy, but increasing costs and stagnant productivity pose significant challenges to profitability. This study explores the implementation of Lean Management in the Sampling Section of RMG factories to enhance productivity. Drawing from a comprehensive literature review, theoretical framework, and action research methodology, the study identifies key areas for improvement and proposes solutions.
Through the DMAIC approach (Define, Measure, Analyze, Improve, Control), the research identifies low productivity as the primary problem in the Sampling Section, with a PPH (Productivity per head) of only 4.0. Using Lean Management techniques such as 5S, Standardized work, PDCA/Kaizen, KANBAN, and Quick Changeover, the study addresses issues such as pre and post Quick Changeover (QCO) time, improper line balancing, and sudden plan changes.
The research employs regression analysis to test hypotheses, revealing a significant correlation between reducing QCO time and increasing productivity. With a regression equation of Y = -0.000501X + 6.72 and an R-squared value of 0.98, the study demonstrates a strong relationship between the independent variables (QCO downtime and improper line balancing downtime) and the dependent variable (productivity per head).
The findings suggest that by implementing Lean Management practices and addressing key productivity inhibitors, RMG factories can achieve substantial improvements in efficiency and profitability. The study provides valuable insights for practitioners, policymakers, and researchers seeking to enhance productivity in the RMG industry and similar manufacturing sectors.
Neal Elbaum Shares Top 5 Trends Shaping the Logistics Industry in 2024Neal Elbaum
In the ever-evolving world of logistics, staying ahead of the curve is crucial. Industry expert Neal Elbaum highlights the top five trends shaping the logistics industry in 2024, offering valuable insights into the future of supply chain management.
Many companies have perceived CRM that accompanied by numerous
uncoordinated initiatives as a technological solution for problems in
individual areas. However, CRM should be considered as a strategy when
a company decides to implement it due to its humanitarian, technological
and process-related effects (Mendoza et al., 2007, p. 913). CRM is
evolving today as it should be seen as a strategy for maintaining a longterm relationship with customers.
A CRM business strategy includes the internet with the marketing,
sales, operations, customer services, human resources, R&D, finance, and
information technology departments to achieve the company’s purpose and
maximize the profitability of customer interactions (Chen and Popovich,
2003, p. 673).
After Corona Virus Disease-2019/Covid-19 (Coronavirus) first
appeared in Wuhan, China towards the end of 2019, its effects began to
be felt clearly all over the world. If the Coronavirus crisis is not managed
properly in business-to-business (B2B) and business-to-consumer
(B2C) sectors, it can have serious negative consequences. In this crisis,
companies can typically face significant losses in their sales performance,
existing customers and customer satisfaction, interruptions in operations
and accordingly bankruptcy
This presentation, "The Morale Killers: 9 Ways Managers Unintentionally Demotivate Employees (and How to Fix It)," is a deep dive into the critical factors that can negatively impact employee morale and engagement. Based on extensive research and real-world experiences, this presentation reveals the nine most common mistakes managers make, often without even realizing it.
The presentation begins by highlighting the alarming statistic that 70% of employees report feeling disengaged at work, underscoring the urgency of addressing this issue. It then delves into each of the nine "morale killers," providing clear explanations and illustrative examples.
1. Ignoring Achievements: The presentation emphasizes the importance of recognizing and rewarding employees' efforts, tailored to their individual preferences.
2. Bad Hiring/Promotions & Broken Promises: It reveals the detrimental effects of poor hiring and promotion decisions, along with the erosion of trust that results from broken promises.
3. Treating Everyone Equally & Tolerating Poor Performance: This section stresses the need for fair treatment while acknowledging that employees have different needs. It also emphasizes the importance of addressing poor performance promptly.
4. Stifling Growth & Lack of Interest: The presentation highlights the importance of providing opportunities for learning and growth, as well as showing genuine care for employees' well-being.
5. Unclear Communication & Micromanaging: It exposes the frustration and resentment caused by vague expectations and excessive control, advocating for clear communication and employee empowerment.
The presentation then shifts its focus to the power of recognition and empowerment, highlighting how a culture of appreciation can fuel engagement and motivation. It provides actionable takeaways for managers, emphasizing the need to stop demotivating behaviors and start actively fostering a positive workplace culture.
The presentation concludes with a strong call to action, encouraging viewers to explore the accompanying blog post, "9 Proven Ways to Crush Employee Morale (and How to Avoid Them)," for a more in-depth analysis and practical solutions.
Maximize Your Efficiency with This Comprehensive Project Management Platform ...SOFTTECHHUB
In today's work environment, staying organized and productive can be a daunting challenge. With multiple tasks, projects, and tools to juggle, it's easy to feel overwhelmed and lose focus. Fortunately, liftOS offers a comprehensive solution to streamline your workflow and boost your productivity. This innovative platform brings together all your essential tools, files, and tasks into a single, centralized workspace, allowing you to work smarter and more efficiently.
Small Business Management An Entrepreneur’s Guidebook 8th edition by Byrd tes...ssuserf63bd7
Small Business Management An Entrepreneur’s Guidebook 8th edition by Byrd test bank.docx
https://qidiantiku.com/test-bank-for-small-business-management-an-entrepreneurs-guidebook-8th-edition-by-mary-jane-byrd.shtml
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...Alexey Krivitsky
Is Agile dead? It depends on what you mean by 'Agile'. If you mean that the organizations are not getting the promised benefits because they were focusing too much on the team-level agile "ways of working" instead of systemic global improvements -- then we are in agreement. It is a misunderstanding of Agility that led us down a dead-end. At Org Topologies, we see bright sparks -- the signs of the 'second wave of Agile' as we call it. The emphasis is shifting towards both in-team and inter-team collaboration. Away from false dichotomies. Both: team autonomy and shared broad product ownership are required to sustain true result-oriented organizational agility. Org Topologies is a package offering a visual language plus thinking tools required to communicate org development direction and can be used to help design and then sustain org change aiming at higher organizational archetypes.
m249-saw PMI To familiarize the soldier with the M249 Squad Automatic Weapon ...LinghuaKong2
M249 Saw marksman PMIThe Squad Automatic Weapon (SAW), or 5.56mm M249 is an individually portable, gas operated, magazine or disintegrating metallic link-belt fed, light machine gun with fixed headspace and quick change barrel feature. The M249 engages point targets out to 800 meters, firing the improved NATO standard 5.56mm cartridge.The SAW forms the basis of firepower for the fire team. The gunner has the option of using 30-round M16 magazines or linked ammunition from pre-loaded 200-round plastic magazines. The gunner's basic load is 600 rounds of linked ammunition.The SAW was developed through an initially Army-led research and development effort and eventually a Joint NDO program in the late 1970s/early 1980s to restore sustained and accurate automatic weapons fire to the fire team and squad. When actually fielded in the mid-1980s, the SAW was issued as a one-for-one replacement for the designated "automatic rifle" (M16A1) in the Fire Team. In this regard, the SAW filled the void created by the retirement of the Browning Automatic Rifle (BAR) during the 1950s because interim automatic weapons (e.g. M-14E2/M16A1) had failed as viable "base of fire" weapons.
Early in the SAW's fielding, the Army identified the need for a Product Improvement Program (PIP) to enhance the weapon. This effort resulted in a "PIP kit" which modifies the barrel, handguard, stock, pistol grip, buffer, and sights.
The M249 machine gun is an ideal complementary weapon system for the infantry squad platoon. It is light enough to be carried and operated by one man, and can be fired from the hip in an assault, even when loaded with a 200-round ammunition box. The barrel change facility ensures that it can continue to fire for long periods. The US Army has conducted strenuous trials on the M249 MG, showing that this weapon has a reliability factor that is well above that of most other small arms weapon systems. Today, the US Army and Marine Corps utilize the license-produced M249 SAW.
2. • Matrixed structure is characterized by employees
having a dual reporting relationships.
• Dual reporting generally to both a functional
manager and a product/project manager are
increasingly becoming a norm in organizations today.
3. • As organizations grow larger, become more complex,
and enter other markets or a largely driven by
projects.
• The Matrixed structure allows for increased
information flow, wider utilization of expertise and
knowledge, and greater flexibility & responsiveness -
the recipe to build agile organizations.
4. • …There is a highly collaborative culture embedded in
the team to deal with the grey areas that crop up in
new and unchartered territory of projects.
• …Where information flows freely and there is willful
and proactive communication to solve problems.
5. • …There are strong relationships and informal
networks that the team members have invested time
and effort in.
• …And where people have good interpersonal skills.
6.
7. 1. Misaligned Goals – balancing complex conflicting
interests.
2. Conflicting Loyalties – power struggle ; chain of
authority.
8. 3. Delayed decisions – decision strangulation too
much democracy and not enough action.
4. Confusion about roles and responsibilities – lanes
of responsibility, who does what ;who owns what.
Lack of Interpersonal Relationships & Networking
9. Balancing complex conflicting interests.
Desired Behaviour
• Make sure your goals are linked to the same vision and goals
as others you are working with.
• If you are experiencing conflict, check to see if you share the
same goals before you start blaming each other.
• Understand you are part of a team, whether or not you all
report to the same person. If the team is not successful, you
cannot be successful. Think “we” instead of “me.”
10. Power struggle ; chain of authority
Desired Behaviour
• Focus on the work to be done and the best way to accomplish
it.
• Set an example and act in ways that encourage collaboration
across boundaries.
11. Decision strangulation too much democracy and not
enough action
Desired Behaviour
• Find out everyone who needs to be involved in decisions.
Make sure they all know and agree who is involved.
• Keep decision-makers up-to-date so they have the
information they need to make informed decisions. Give
them advance notice that you will be bringing a decision
forward.
12. Lanes of responsibility, who does what; who owns
what
Desired Behaviour
• See beyond your own piece of work in the context of the
bigger picture.
• Set up a communication plan.
• For each aspect of the project, identify what role each person
plays
13. Thank you
Don’t forget to download our free
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engagement activity giveaways at
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