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Why  Problems  Go  Unsolved  
Execu6ve  Summary  
Most  problems  go  unaddressed  because  they  don’t  belong  to  anyone.  
They  are  between.  
  
Everyone  is  sure  someone  else  should  do  something  about  the  problem.  
  
So  we  Lay  Blame  on    those  across  the  problem  from  us.  Or  we  Jus6fy  that  
it’s  beyond  our  control  (because  it  is  between).  
  
The  problem  will  remain  un6l  someone  –  anyone  -­‐-­‐  steps  up  to  take  
Responsibility  for  solving  the  problem.  
  
Apply  the  Keys  to  Responsibility  –  Inten6on,  Awareness,  and  Confront.  
  
Problems	
  
Between	
  
People  
Within  
the  Team  
Problems	
  
Between	
  
Departments  
Problems	
  
Between	
  
Divisions  
Problems	
  
Between	
  
Companies  
“They  just  
aren’t  doing  
their  job.”  
“It  isn’t  our  
job  to  
resolve  the  
Problem  
Between.”  
Keys  to  Responsibility  
•  Create  an  
Inten/on  
to  Resolve  
Problems  
Between  
•  Become  
Aware  of  
Problems  
Between  
•  Confront  
Problems  
Between  
Think  about  it  
As  a  leader…  
  
Are  you  blaming  others  for  problems  between  that  you  
also  aren’t  owning?  
  
How  could  you  approach  the  other  and  ask  “Does  this  
problem  between  frustrate  you  as  it  does  me?  Let’s  
team  up  and  resolve  it  once  and  for  all.”  
  
How  can  you  encourage  and  allow  your  peers  and  
charges  to  own  problems  between?  
©	
  2015	
  Partnerwerks	
  Inc.	
  All	
  Rights	
  Reserved	
  

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Why problems go unsolved

  • 1. Why  Problems  Go  Unsolved  
  • 2. Execu6ve  Summary   Most  problems  go  unaddressed  because  they  don’t  belong  to  anyone.   They  are  between.     Everyone  is  sure  someone  else  should  do  something  about  the  problem.     So  we  Lay  Blame  on    those  across  the  problem  from  us.  Or  we  Jus6fy  that   it’s  beyond  our  control  (because  it  is  between).     The  problem  will  remain  un6l  someone  –  anyone  -­‐-­‐  steps  up  to  take   Responsibility  for  solving  the  problem.     Apply  the  Keys  to  Responsibility  –  Inten6on,  Awareness,  and  Confront.    
  • 3. Problems   Between   People   Within   the  Team  
  • 7. “They  just   aren’t  doing   their  job.”  
  • 8. “It  isn’t  our   job  to   resolve  the   Problem   Between.”  
  • 9. Keys  to  Responsibility   •  Create  an   Inten/on   to  Resolve   Problems   Between   •  Become   Aware  of   Problems   Between   •  Confront   Problems   Between  
  • 10. Think  about  it   As  a  leader…     Are  you  blaming  others  for  problems  between  that  you   also  aren’t  owning?     How  could  you  approach  the  other  and  ask  “Does  this   problem  between  frustrate  you  as  it  does  me?  Let’s   team  up  and  resolve  it  once  and  for  all.”     How  can  you  encourage  and  allow  your  peers  and   charges  to  own  problems  between?   ©  2015  Partnerwerks  Inc.  All  Rights  Reserved