SlideShare a Scribd company logo
Company introduction 
www.acctiva.co.uk
In the old days people used outsourcing to save 
money. For this they hired offshore suppliers at 
lower rates. And received cheap hands to do 
simple work. 
In the end people lowered their short-term costs 
and utilized additional pair of hands. 
Even though sometimes these hands acted behind 
people’s will. 
driven by a vision 1
But times have changed! 
Reducing costs is not enough anymore. 
driven by a vision 2
People now understand, they need not just 
another pair of hands, 
But hands and heads, who can meet people’s will 
and understand people’s wishes. 
These days people need not just an outsourcing 
supplier… 
But outsourcing partner to respond to changing 
market conditions at a lower risk. 
driven by a vision 3
We understand people’s wishes. 
We understand how to lower people’s risks. 
And this comes out of our core principles. 
We call these principles 
Reduced Risk Outsourcing 
driven by a vision 4
Trust & 
Reduced Risk Outsourcing 
Hybrid Structure Transparency 
Focus on Services &Technologies 
driven by a vision 5
Hybrid Structure 
Get the best of both worlds… 
Inshore 
Company 
Nearshore 
Competence Centres 
driven by a vision 6
Inshore Company: Client Relationship Centre 
Client Relationship Centre 
UK 
driven by a vision 7
Sales 
Marketing 
Client Management 
Purchasing 
Roles & Responsibilities 
Client Relationship Centre 
driven by a vision 8
13 YEARS 
ˑn market 
UK BASED 
management team 
COMMON LEGISLATION 
and business procedures 
GUARANTEE 
of contract obligations 
STABILITY 
and predictability 
Advantages 
driven by a vision 9
Management Team in Faces 
Andrew Saoulis 
Managing Director 
Gennadiy Armashula 
Business Development Director 
• 30+ years experience in IT 
• 20+ years of practical 
management 
• A nice person to talk to and 
work with 
• Likes oysters with beer on 
Fridays 
• 20+ years experience in IT 
• Founder of 5 companies 
• Predicts thoughts 
• Owns and plays 7 guitars 
Irina Zhelezniakova 
Business Development Manager 
• 8+ years experience in IT 
• 6+ years of partner and client 
management 
• Likes going to Ronnie Scott’s 
in red shoes 
driven by a vision 10
Nearshore Company: Competence Centres 
Competence Centres 
driven by a vision 11
Roles & Responsibilities 
Competence Centres 
Pre-sales 
Technical Support 
Implementation Services 
Development Services 
driven by a vision 12
Developers 
and architects 
Projects 
delivered 
DWH 
27 
BI 
18 
DG 
58 certificates 4 
<5% Staff 
12 Years 
turnover ˑn the market 
Advantages 
90 49 
driven by a vision 13
Alexander 
Technology Services Director 
Oleg 
Team Lead 
• 12+ years experience in IT 
project management 
• Certified in PM and 
Methodology 
• Highly committed person 
• Has played football since he 
was 5 
• 15+ years experience in 
warehousing 
• Certified: Oracle, Informatica, 
IBM 
• In his free time teaches his 
kids to optimize database 
performance 
Competence Centres in Faces 
Alexey 
Project Manager, Team Lead 
Janusz 
Senior Architect, Project 
• 20 + years of experience in Manager 
software development, project 
management and IT strategy 
• Certified: PRINCE2 
• Get inspiration in classical 
literature for own publications 
• 20+ years of experience in 
software development, 
enterprise architecture and 
project management 
• Certified: TOGAF, PMP 
• Builds corporate architecture 
as easy as he runs marathon 
driven by a vision 14
4th WORLD PLACE 
for number of IT specialists 
Why Eastern Europe? 
Top30 OUTSOURCE LOCATIONS 
250 000 IT PROFESSIONALS 
available on the market 
2 HOURS TIME DIFFERENCE 
from the UK 
EUROPEAN UNION MEMBER 
since2004 
Top20 OUTSOURCE LOCATIONS 
107 000 IT PROFESSIONALS 
available on the market 
2 HOURS’ FLIGHT 
from London 
Ukraine: 
Poland: 
driven by a vision 15
Data 
We do not do everything. We are focused instead… 
Warehousing 
Business 
Intelligence 
Data 
Governance 
Focused Services 
driven by a vision 16
Data Warehousing platform is at 
the core of any reliable and 
efficient Business Intelligence 
and Analytics solution. 
And… 
We have over 12 years 
experience of working in a wide 
variety of data environments and 
building best-in-class Data 
Warehousing infrastructures. 
Focus on Data Warehousing 
driven by a vision 17
Data Warehouse Architecture 
and Infrastructure 
Data Warehouse / Data Mart 
Design 
Data Integration 
Data Quality 
Data Warehousing Services 
Data 
Sources 
Operational 
System 
ERP 
CRM 
SQL 
Flat Files, 
Spredsheets 
Data 
Validation 
Data Cleaning 
Data 
Transforming 
Data 
Aggregating 
Data Loading 
Data 
Warehouse 
Datamarts 
ETL 
Extract, Transform, 
Load 
Data Flow 
driven by a vision 18
Data Warehousing Competencies 
12 YEARS OF PRACTICAL 
experience 
SUCCESSFUL PROJECTS 
for Telco, Banking, Retail, Manufacturing 
SPECIALISTS 
analysts, architects, developers 
TECHNOLOGIES 
Oracle, Informatica, Microsoft … your platform 
27 
50 
driven by a vision 19
Data Warehousing Case Study 
A leading Telco company with over 26 mln. subscribers received its reporting from 
different departments in various formats generated from separate source systems. 
Information was managed with the help of an in-house data warehouse system that 
didn’t integrate source systems. One and the same data varied in different reports, as 
there was no single source of correct information. 
We proposed for the client an integrated solution of a Data Warehouse System 
based on Oracle data warehouse methodology. This solution contained 3 
integrated data layers: operational, detailed and analytical, to provide better 
capability of the system. Users access to the Data Warehouse was accomplished 
by means of SAP BusinessObjects BI tool. 
At the end of the 16-months project the client received a single source of accurate 
data, an improved reporting, reduced time of reports generation, quick access to 
analytical data for all involved business users. 
At present the System supports over 2 thousand users. 
driven by a vision 20
Business Intelligence is all about 
getting a better business insight 
just in time to make a critical 
managerial decision. 
And… 
We understand your challenges 
and know how to address them 
with the right method and 
tailored technology solution. 
Focus on Business Intelligence 
driven by a vision 21
Business Intelligence Services 
Presentation Level Design 
Dashboards and Reports 
Development 
Data Flow BI results 
OLAP 
Analysis 
Data Mining 
Data 
Visualization 
Reports 
Dashboards 
Alerts 
Datamarts 
driven by a vision 22
Business Intelligence Competencies 
10 YEARS OF PRACTICAL 
experience 
SUCCESSFUL PROJECTS 
for Telco, Banking, Retail, FMCG 
SPECIALISTS 
analysts, architects, developers 
TECHNOLOGIES 
SAP, Oracle, IBM, Microsoft … your platform 
18 
33 
driven by a vision 23
Business Intelligence Case Study 
Our client, one of the leading commercial banks, had 3 separate DWH systems for 
different data areas and types of analysis. But data from these systems could not be 
integrated for reporting. Analytical reports were generated exclusively by the IT team 
in the form of data sheets with no possibility for interactive analysis. Users received 
their reports after constant delays. 
We implemented Analytical Reporting System based on SAP BusinessObjects 
platform for required subject areas, such as Credits, Deposits, Current Accounts 
and some others. It included database for integration data from subject areas into 
Data Mart and analytical reporting tool. 
After 6 months of project lifetime the client received a set of over 200 ready-for-use 
analytical reports and semantic layer objects (8 universes) for ad-hoc analysis. 
Users received complete and correct data about their clients, accounts and their 
transactions. 
driven by a vision 24
Data Governance is a quality 
control discipline for managing, 
using and protecting your data, 
turning it into a valuable 
corporate asset. 
And… 
We can support your efforts in 
building a sound Data 
Governance process and 
platform. 
We will support you in getting 
maximum value of your data. 
Focus on Data Governance 
driven by a vision 25
Data Governance Strategy 
Master Data Management 
Metadata Management 
Data Governance Services 
Data Governance 
Council 
Metadata Management 
Data Security 
Master Data 
Management 
Master Quality 
Management 
Data Architecture 
driven by a vision 26
Data Governance Competencies 
3 YEARS OF PRACTICAL experience 
SUCCESSFUL PROJECTS 
for Telco 
SPECIALISTS 
analysts, architects, developers 
TECHNOLOGIES 
Collibra, Informatica, SAP, IBM, Microsoft 
4 
7 
driven by a vision 27
Data Governance Case Study 
Our client, a big Telco company, has lots of operational data. But the more data 
there is, the more difficult it is to process it, especially when nobody knows what this 
data means, who created it and for what purpose. 
The client had lots of data but no procedures to manage it, no assigned roles 
for employees on each stage of data processing. There was no unified product 
catalogue. As a result there was a discrepancy in the products profitability reports. 
Data problems were being solved reactively, as nobody knew what to do when the 
problem occurred. 
Acctiva implemented Metadata Management System based on Informatica 
Metadata Manager & Business Glossary and Collibra Data Governance Center. 
As a result, client is able to understand his metadata, where it comes from and 
can react on its changes proactively. All in all, he received a new level of quality in 
his data that enables informed decision-making based on complete and correct 
information. 
driven by a vision 28
Trust & Transparency 
Outsourcing is risky unless it’s a transparent partnership… 
We build relationships 
with our clients based on 
2 principles: 
Transparent engagement 
processes 
Trustful relationships 
driven by a vision 29
Outsourcing always carries a risk 
to the company of losing control 
of their business processes. 
We understand your concerns 
and offer to reduce your risks by 
using transparent Engagement 
models: 
Dedic ated team 
Full scope project 
Set scope project 
Transparent Engagement 
driven by a vision 30
Dedicated Team 
Benefit: People with the appropriate skills under your control 
Client responsibilities: 
Project scope, estimation & 
planning 
Project management 
Acctiva responsibilites: 
Managed resourcing 
Staff warranties 
Pricing model: Time & Materials 
driven by a vision 31
Full Scope Project 
Benefit: Project team to deliver a complete solution and support 
Client responsibilities: 
Acctiva responsibilites: 
Provide business vision 
Provide goals 
Approve project scope 
Provide information support 
Accept results 
Project scope & estimation 
Project planning & execution 
Project management 
Project handover & closing 
Pricing model: Fixed Price, Time & Materials 
driven by a vision 32
Set Scope Project 
Benefit: Skilled team to deliver a set scope of works under your 
requirements for your project 
Client responsibilities: 
Acctiva responsibilites: 
Input requirements 
Results & timing requirements 
Accept results 
Works planning & estimation 
Works execution 
Works delivery 
Pricing model: Time & Materials, Fixed Price 
driven by a vision 33
Understanding is vital for 
effective interaction. When both 
parties have a similar vision of the 
process and awareness of further 
actions, it’s easier to achieve the 
goal. 
That is why we use world-class 
methodologies for projects 
delivery. 
We divide them into: 
Horizontal 
Vertical 
Transparent Methodology 
driven by a vision 34
Initiating 
Closing Planning 
Monitoring 
Controling 
Executing 
PMI 
Project Lifetime 
To manage project processes 
and activities from the point of 
initiation to project completion 
regardless of specific project 
objectives we use core principles 
of these project management 
methods: 
PMI 
CMM 
We define them as Horizontal as 
their purpose is to lead us 
through the project time line. 
Horizontal Methodologies 
driven by a vision 35
Operate 
Architect 
Analyze 
Solution development 
Deploy 
Design 
Test Build 
To deliver solutions we need a 
methodology designed with 
consideration of the specific 
solution objectives. 
We use: 
Velocity – for Informatica 
based solutions 
Fast Track DWH – for Oracle 
based solutions 
Others… 
We call them Vertical since these 
methods are designed to 
accomplish specific product 
based solutions. 
Vertical Methodologies 
driven by a vision 36
Trustful Relationships 
CLIENT 
oriented attitude 
DEDICATED MIDDLE MAN 
between client and project team 
DEFINED RESPONSIBILITIES 
for each team member 
CLEAR ESCALATION 
procedure 
DETAILED 
documentation 
SIMILAR 
vision of goals 
REGULAR: 
Status updates/Reporting/Results delivery 
driven by a vision 37
Find out 
What we can do together… 
driven by a vision 38
ʠ‘–ƒ…–—•ˆ‘”‘”‡†‡–ƒ‹Ž•ǣ 
T: +44 (0) 1494 88 32 02 
M: +44 (755) 176 76 94 
e-mail: i.zhelezniakova@acctiva.co.uk 
or sales@acctiva.co.uk 
Acctiva Limited 
58 Queens Rd., Reading RG1 4RP, UK 
driven by a vision 39

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Acctiva: expertise in Business Intelligence, Data Warehousing, Data Governance

  • 2. In the old days people used outsourcing to save money. For this they hired offshore suppliers at lower rates. And received cheap hands to do simple work. In the end people lowered their short-term costs and utilized additional pair of hands. Even though sometimes these hands acted behind people’s will. driven by a vision 1
  • 3. But times have changed! Reducing costs is not enough anymore. driven by a vision 2
  • 4. People now understand, they need not just another pair of hands, But hands and heads, who can meet people’s will and understand people’s wishes. These days people need not just an outsourcing supplier… But outsourcing partner to respond to changing market conditions at a lower risk. driven by a vision 3
  • 5. We understand people’s wishes. We understand how to lower people’s risks. And this comes out of our core principles. We call these principles Reduced Risk Outsourcing driven by a vision 4
  • 6. Trust & Reduced Risk Outsourcing Hybrid Structure Transparency Focus on Services &Technologies driven by a vision 5
  • 7. Hybrid Structure Get the best of both worlds… Inshore Company Nearshore Competence Centres driven by a vision 6
  • 8. Inshore Company: Client Relationship Centre Client Relationship Centre UK driven by a vision 7
  • 9. Sales Marketing Client Management Purchasing Roles & Responsibilities Client Relationship Centre driven by a vision 8
  • 10. 13 YEARS ˑn market UK BASED management team COMMON LEGISLATION and business procedures GUARANTEE of contract obligations STABILITY and predictability Advantages driven by a vision 9
  • 11. Management Team in Faces Andrew Saoulis Managing Director Gennadiy Armashula Business Development Director • 30+ years experience in IT • 20+ years of practical management • A nice person to talk to and work with • Likes oysters with beer on Fridays • 20+ years experience in IT • Founder of 5 companies • Predicts thoughts • Owns and plays 7 guitars Irina Zhelezniakova Business Development Manager • 8+ years experience in IT • 6+ years of partner and client management • Likes going to Ronnie Scott’s in red shoes driven by a vision 10
  • 12. Nearshore Company: Competence Centres Competence Centres driven by a vision 11
  • 13. Roles & Responsibilities Competence Centres Pre-sales Technical Support Implementation Services Development Services driven by a vision 12
  • 14. Developers and architects Projects delivered DWH 27 BI 18 DG 58 certificates 4 <5% Staff 12 Years turnover ˑn the market Advantages 90 49 driven by a vision 13
  • 15. Alexander Technology Services Director Oleg Team Lead • 12+ years experience in IT project management • Certified in PM and Methodology • Highly committed person • Has played football since he was 5 • 15+ years experience in warehousing • Certified: Oracle, Informatica, IBM • In his free time teaches his kids to optimize database performance Competence Centres in Faces Alexey Project Manager, Team Lead Janusz Senior Architect, Project • 20 + years of experience in Manager software development, project management and IT strategy • Certified: PRINCE2 • Get inspiration in classical literature for own publications • 20+ years of experience in software development, enterprise architecture and project management • Certified: TOGAF, PMP • Builds corporate architecture as easy as he runs marathon driven by a vision 14
  • 16. 4th WORLD PLACE for number of IT specialists Why Eastern Europe? Top30 OUTSOURCE LOCATIONS 250 000 IT PROFESSIONALS available on the market 2 HOURS TIME DIFFERENCE from the UK EUROPEAN UNION MEMBER since2004 Top20 OUTSOURCE LOCATIONS 107 000 IT PROFESSIONALS available on the market 2 HOURS’ FLIGHT from London Ukraine: Poland: driven by a vision 15
  • 17. Data We do not do everything. We are focused instead… Warehousing Business Intelligence Data Governance Focused Services driven by a vision 16
  • 18. Data Warehousing platform is at the core of any reliable and efficient Business Intelligence and Analytics solution. And… We have over 12 years experience of working in a wide variety of data environments and building best-in-class Data Warehousing infrastructures. Focus on Data Warehousing driven by a vision 17
  • 19. Data Warehouse Architecture and Infrastructure Data Warehouse / Data Mart Design Data Integration Data Quality Data Warehousing Services Data Sources Operational System ERP CRM SQL Flat Files, Spredsheets Data Validation Data Cleaning Data Transforming Data Aggregating Data Loading Data Warehouse Datamarts ETL Extract, Transform, Load Data Flow driven by a vision 18
  • 20. Data Warehousing Competencies 12 YEARS OF PRACTICAL experience SUCCESSFUL PROJECTS for Telco, Banking, Retail, Manufacturing SPECIALISTS analysts, architects, developers TECHNOLOGIES Oracle, Informatica, Microsoft … your platform 27 50 driven by a vision 19
  • 21. Data Warehousing Case Study A leading Telco company with over 26 mln. subscribers received its reporting from different departments in various formats generated from separate source systems. Information was managed with the help of an in-house data warehouse system that didn’t integrate source systems. One and the same data varied in different reports, as there was no single source of correct information. We proposed for the client an integrated solution of a Data Warehouse System based on Oracle data warehouse methodology. This solution contained 3 integrated data layers: operational, detailed and analytical, to provide better capability of the system. Users access to the Data Warehouse was accomplished by means of SAP BusinessObjects BI tool. At the end of the 16-months project the client received a single source of accurate data, an improved reporting, reduced time of reports generation, quick access to analytical data for all involved business users. At present the System supports over 2 thousand users. driven by a vision 20
  • 22. Business Intelligence is all about getting a better business insight just in time to make a critical managerial decision. And… We understand your challenges and know how to address them with the right method and tailored technology solution. Focus on Business Intelligence driven by a vision 21
  • 23. Business Intelligence Services Presentation Level Design Dashboards and Reports Development Data Flow BI results OLAP Analysis Data Mining Data Visualization Reports Dashboards Alerts Datamarts driven by a vision 22
  • 24. Business Intelligence Competencies 10 YEARS OF PRACTICAL experience SUCCESSFUL PROJECTS for Telco, Banking, Retail, FMCG SPECIALISTS analysts, architects, developers TECHNOLOGIES SAP, Oracle, IBM, Microsoft … your platform 18 33 driven by a vision 23
  • 25. Business Intelligence Case Study Our client, one of the leading commercial banks, had 3 separate DWH systems for different data areas and types of analysis. But data from these systems could not be integrated for reporting. Analytical reports were generated exclusively by the IT team in the form of data sheets with no possibility for interactive analysis. Users received their reports after constant delays. We implemented Analytical Reporting System based on SAP BusinessObjects platform for required subject areas, such as Credits, Deposits, Current Accounts and some others. It included database for integration data from subject areas into Data Mart and analytical reporting tool. After 6 months of project lifetime the client received a set of over 200 ready-for-use analytical reports and semantic layer objects (8 universes) for ad-hoc analysis. Users received complete and correct data about their clients, accounts and their transactions. driven by a vision 24
  • 26. Data Governance is a quality control discipline for managing, using and protecting your data, turning it into a valuable corporate asset. And… We can support your efforts in building a sound Data Governance process and platform. We will support you in getting maximum value of your data. Focus on Data Governance driven by a vision 25
  • 27. Data Governance Strategy Master Data Management Metadata Management Data Governance Services Data Governance Council Metadata Management Data Security Master Data Management Master Quality Management Data Architecture driven by a vision 26
  • 28. Data Governance Competencies 3 YEARS OF PRACTICAL experience SUCCESSFUL PROJECTS for Telco SPECIALISTS analysts, architects, developers TECHNOLOGIES Collibra, Informatica, SAP, IBM, Microsoft 4 7 driven by a vision 27
  • 29. Data Governance Case Study Our client, a big Telco company, has lots of operational data. But the more data there is, the more difficult it is to process it, especially when nobody knows what this data means, who created it and for what purpose. The client had lots of data but no procedures to manage it, no assigned roles for employees on each stage of data processing. There was no unified product catalogue. As a result there was a discrepancy in the products profitability reports. Data problems were being solved reactively, as nobody knew what to do when the problem occurred. Acctiva implemented Metadata Management System based on Informatica Metadata Manager & Business Glossary and Collibra Data Governance Center. As a result, client is able to understand his metadata, where it comes from and can react on its changes proactively. All in all, he received a new level of quality in his data that enables informed decision-making based on complete and correct information. driven by a vision 28
  • 30. Trust & Transparency Outsourcing is risky unless it’s a transparent partnership… We build relationships with our clients based on 2 principles: Transparent engagement processes Trustful relationships driven by a vision 29
  • 31. Outsourcing always carries a risk to the company of losing control of their business processes. We understand your concerns and offer to reduce your risks by using transparent Engagement models: Dedic ated team Full scope project Set scope project Transparent Engagement driven by a vision 30
  • 32. Dedicated Team Benefit: People with the appropriate skills under your control Client responsibilities: Project scope, estimation & planning Project management Acctiva responsibilites: Managed resourcing Staff warranties Pricing model: Time & Materials driven by a vision 31
  • 33. Full Scope Project Benefit: Project team to deliver a complete solution and support Client responsibilities: Acctiva responsibilites: Provide business vision Provide goals Approve project scope Provide information support Accept results Project scope & estimation Project planning & execution Project management Project handover & closing Pricing model: Fixed Price, Time & Materials driven by a vision 32
  • 34. Set Scope Project Benefit: Skilled team to deliver a set scope of works under your requirements for your project Client responsibilities: Acctiva responsibilites: Input requirements Results & timing requirements Accept results Works planning & estimation Works execution Works delivery Pricing model: Time & Materials, Fixed Price driven by a vision 33
  • 35. Understanding is vital for effective interaction. When both parties have a similar vision of the process and awareness of further actions, it’s easier to achieve the goal. That is why we use world-class methodologies for projects delivery. We divide them into: Horizontal Vertical Transparent Methodology driven by a vision 34
  • 36. Initiating Closing Planning Monitoring Controling Executing PMI Project Lifetime To manage project processes and activities from the point of initiation to project completion regardless of specific project objectives we use core principles of these project management methods: PMI CMM We define them as Horizontal as their purpose is to lead us through the project time line. Horizontal Methodologies driven by a vision 35
  • 37. Operate Architect Analyze Solution development Deploy Design Test Build To deliver solutions we need a methodology designed with consideration of the specific solution objectives. We use: Velocity – for Informatica based solutions Fast Track DWH – for Oracle based solutions Others… We call them Vertical since these methods are designed to accomplish specific product based solutions. Vertical Methodologies driven by a vision 36
  • 38. Trustful Relationships CLIENT oriented attitude DEDICATED MIDDLE MAN between client and project team DEFINED RESPONSIBILITIES for each team member CLEAR ESCALATION procedure DETAILED documentation SIMILAR vision of goals REGULAR: Status updates/Reporting/Results delivery driven by a vision 37
  • 39. Find out What we can do together… driven by a vision 38
  • 40. ʠ‘–ƒ…–—•ˆ‘”‘”‡†‡–ƒ‹Ž•ǣ T: +44 (0) 1494 88 32 02 M: +44 (755) 176 76 94 e-mail: i.zhelezniakova@acctiva.co.uk or sales@acctiva.co.uk Acctiva Limited 58 Queens Rd., Reading RG1 4RP, UK driven by a vision 39