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How Do You Know Your Architecture Plans are Meeting Business Needs? Techniques and Guidance William A. Wimsatt, Wells Landers Group
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Wells Landers Group, LLC ,[object Object],[object Object],[object Object],Technical Architecture & Analysis Technical Architecture & Analysis Technical Architecture & Analysis Business Architecture & Analysis ,[object Object],[object Object],[object Object],Technical Architecture, Analysis & Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],IT Infrastructure ,[object Object],[object Object],[object Object]
IT Paradox More Capacity More Capability Find Cost Reductions Find Efficiencies Find Opportunities Find Why? Cost Reductions Martin Curley, Intel Corp. Help Enable Growth Positive Growth Help Improve Margins Flat Growth Help Reduce Costs Negative Growth IT Budget Revenue Demand for IT Services
Architecture Viewpoint (Design) Enterprise Architecture identifies corporate systems, their key properties, and their interrelationships, and plans for and guides the evolution of the enterprise systems to support and enable the evolution of the enterprise in its pursuit of strategic advantage.
The Integrated Enterprise
Enterprise Architecture ,[object Object],[object Object],[object Object],[object Object],[object Object],“ An EA is the explicit description and documentation of the current and desired relationships among business and management processes and information technology.” Transition Plans Current State Business Process Organizational Relationships Data IT Capabilities Target State Business Process Organizational Relationships Data IT Capabilities
Business Value ,[object Object],[object Object],[object Object]
Business Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Business Defines Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Meaning of Value … It Depends! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Value Chain ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Delivering Business Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EA Delivering Business Value ,[object Object],[object Object],[object Object],[object Object],[object Object]
Demonstrating EA Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Alignment Model
Business Decision Axes Business Value IT Efficiency Financial  Attractiveness How well the investment will use or enhance the existing infrastructure (Y Axis) The corporate impact of an investment on business strategy and priorities. (X Axis) The financial aspects of the investment including level of investment required, cost/benefit ratio, and net present value. (Z Axis)
Business Intelligence ,[object Object],[object Object],[object Object],[object Object],BI Demands Another Dilbert!
Scope Integrate across sources of record Business Process System Policy FDE Process Application Entity B/F/S/T Requirement Organization Table Component Node Objective Data Flow Role Location Project Architecture PPM Project Portfolio & Analysis
 
Measuring the Efficiency of the Business Architecture ,[object Object],[object Object]
Business Viewpoint (Decide/Inform)
Data Dimension
Dimensions of Measuring Data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Data Quality  redux GiGo: garbage in, garbage out ‘ Cos it’s in the computer, don’t mean it’s right It’s not the things you don’t know that matter, it’s the things you know that aren’t so. Will Rogers, Famous Okie GI specialist “ But there are also unknown unknowns: the ones we don't know   we don't know.”  Donald Rumsfeld “ Fast is fine, but accuracy is everything.”  Wyatt Earp
Metrics for Quality End User Data –  Building Blocks Difficult to Measure Complete Valid Accurate Quality of Data Correct CORRECT - The fields are complete, valid, accurate data, and correct for that transaction (e.g. BT does not enter their own name and address when they intend to resell the equipment) ACCURATE - The fields do not contradict (e.g. the city is not Moscow and the country UK or the Company is BT but the address is the end user’s) VALID -The fields are filled with valid entries (e.g. address line 1 does not contain “TBD” or the company name is not “Unknown”) COMPLETE - The required fields are filled with data At What cost or value to the business?  (another axis?)
Data Principles at a glance Single Source  Of Truth Data is  an asset Data is  accessible Data  Privacy Data  Security Data Definitions & Common Vocabulary Data Trustee Data Quality Data  Steward
 
Systems Dimension
Systems Model
 
System Application Analysis
 
 
Process Dimension
Business Process Models
Measure & Analyze
Determining the Intangibles Tools such as Survey Questionnaires, and pair comparisons are used to capture non deterministic values of areas such as risk, and efficiency
Determining the Intangibles The IT Portfolio is composed of the Application Portfolio and the Project Portfolio. Each can be developed separately and then analyzed as a whole to assure the best enterprise fit.
Effective Arch. and Portfolio Measurement  ,[object Object],[object Object]
Long Term Plan ,[object Object],[object Object],[object Object],[object Object],[object Object]
Example EA Maturity Stages Stage Organization Characteristics Characteristic EA Activities & Benefits 0 Chaos – no IT architecture or architecture management; No one knows about, is responsible, or knows where to look for all business processes, applications, data sources, technical components, etc. None 1 Basic application and data architectures captured using a common modeling tool or graphical diagramming tool. Architectures may exist in different files and different servers. However, everyone generally knows who to contact. Some business processes are captured. IT able to visualize major dependencies and relationships, though the visualization step may be tedious and time consuming. ,[object Object],[object Object],2 Basic EA processes, procedures and methodologies are implemented and practiced. Primary high-value applications, data and business processes are documented using more sophisticated tools. ,[object Object],[object Object],[object Object],[object Object],3 EA used by Business to manage assets and plan future acquisitions. EA is implemented with clear business purpose and goals. High-value processes, applications and data are mapped into common EA repository with relevant architecture details; Financials associated with each asset. Gaps between current and desired future states easily visualized; reports identify compliance with EA initiatives and procedures. Business processes, applications and data inter-dependencies mapped and visualized. ,[object Object],[object Object],[object Object],[object Object],[object Object],4 EA is Organizational Change Agent; enables rapid adaptation to rapidly changing market. Used for mapping , planning future enterprise. Architecture enables new business ventures; new acquisitions are integrated seamlessly; Optimization is a daily activity - candidate process, application and data candidates optimized; Integrated EA & portfolio management aligns architecture to corporate strategy; processes inventoried for contribution and function association; core business drivers identified, prioritized, and correlated to contributing processes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Do We Have Alignment? Objectives? Processes? Strategies? Value? IT Projects? Application Portfolio? Technical Infrastructure IT Costs? Business IT … does business mean? … does IT mean? Business Unit Viewpoint? Finance Viewpoint? CED Viewpoint?
Portfolio Management Maturity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Level I (Step 1) Level II (Steps 2 and 3) Level III (Steps 2 and 3) Level IV (Step 4) Initial Deployment Focus
Integrated Business Architecture Business Process System Policy FDE
Demonstrating  Architecture Value ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions & Follow-Up ,[object Object],[object Object],[object Object]

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Are Your Architecture plans meeting business needs?

  • 1. How Do You Know Your Architecture Plans are Meeting Business Needs? Techniques and Guidance William A. Wimsatt, Wells Landers Group
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  • 5. IT Paradox More Capacity More Capability Find Cost Reductions Find Efficiencies Find Opportunities Find Why? Cost Reductions Martin Curley, Intel Corp. Help Enable Growth Positive Growth Help Improve Margins Flat Growth Help Reduce Costs Negative Growth IT Budget Revenue Demand for IT Services
  • 6. Architecture Viewpoint (Design) Enterprise Architecture identifies corporate systems, their key properties, and their interrelationships, and plans for and guides the evolution of the enterprise systems to support and enable the evolution of the enterprise in its pursuit of strategic advantage.
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  • 18. Business Decision Axes Business Value IT Efficiency Financial Attractiveness How well the investment will use or enhance the existing infrastructure (Y Axis) The corporate impact of an investment on business strategy and priorities. (X Axis) The financial aspects of the investment including level of investment required, cost/benefit ratio, and net present value. (Z Axis)
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  • 20. Scope Integrate across sources of record Business Process System Policy FDE Process Application Entity B/F/S/T Requirement Organization Table Component Node Objective Data Flow Role Location Project Architecture PPM Project Portfolio & Analysis
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  • 26. Data Quality redux GiGo: garbage in, garbage out ‘ Cos it’s in the computer, don’t mean it’s right It’s not the things you don’t know that matter, it’s the things you know that aren’t so. Will Rogers, Famous Okie GI specialist “ But there are also unknown unknowns: the ones we don't know we don't know.” Donald Rumsfeld “ Fast is fine, but accuracy is everything.” Wyatt Earp
  • 27. Metrics for Quality End User Data – Building Blocks Difficult to Measure Complete Valid Accurate Quality of Data Correct CORRECT - The fields are complete, valid, accurate data, and correct for that transaction (e.g. BT does not enter their own name and address when they intend to resell the equipment) ACCURATE - The fields do not contradict (e.g. the city is not Moscow and the country UK or the Company is BT but the address is the end user’s) VALID -The fields are filled with valid entries (e.g. address line 1 does not contain “TBD” or the company name is not “Unknown”) COMPLETE - The required fields are filled with data At What cost or value to the business? (another axis?)
  • 28. Data Principles at a glance Single Source Of Truth Data is an asset Data is accessible Data Privacy Data Security Data Definitions & Common Vocabulary Data Trustee Data Quality Data Steward
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  • 39. Determining the Intangibles Tools such as Survey Questionnaires, and pair comparisons are used to capture non deterministic values of areas such as risk, and efficiency
  • 40. Determining the Intangibles The IT Portfolio is composed of the Application Portfolio and the Project Portfolio. Each can be developed separately and then analyzed as a whole to assure the best enterprise fit.
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  • 44. Do We Have Alignment? Objectives? Processes? Strategies? Value? IT Projects? Application Portfolio? Technical Infrastructure IT Costs? Business IT … does business mean? … does IT mean? Business Unit Viewpoint? Finance Viewpoint? CED Viewpoint?
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  • 46. Integrated Business Architecture Business Process System Policy FDE
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