ACCOR HOTELS - FELL WELCOME
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Introduction of Hospitality Management An overview about ACCOR HOTELS. If you would like to download these slides, send me via: nguyenpuyen91@gmail.com with your purpose of download.
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ACCOR HOTELS - FELL WELCOME
- 1. FEEL WELCOME - We are far more than a worldwide leader. We want to go further with audacity, with imagination, with passion.
- 2. Group members • Sandina Maureaye • Uyen Nguyen • Anthony Samaroo
- 3. Introduction of Brands Comparison - Novotel Conclusion4 1 2 3 OUTLINE
- 4. ACCOR HOTELS PROFILE 1 2 3 ONE OF THE MOST LARGEST HOTEL GROUP FOURNDATION: FRANCE – IN 1967 HEADQUARTERS: IMMEUBLE ODYSSEY HOUSE, PARIS WEBSITE: http://www.accorhotels-group.com/ 4
- 5. ACCOR HOTELS PROFILE 5 6 7 190,000 EMPLOYEES – 94 COUNTRIES 17 BRANDS - 3,900 HOTELS - 510,000 ROOMS REVENUE: CAD 5,581 MILLION in 2015 8 CEO: SÉBASTIEN BAZIN
- 6. ACCOR HISTORY The 50 years - journey 1967 1974 1975 1983 Paul Dubrule & Gérard Pélisson SIEH Novotel Hotel Lille Lesquin 1st Ibis in Bordeaux Acquisition of 3- star chain: Courtepaille & Mercure New name – ACCOR Group 35,000 employees 45 countries https://en.wikipedia.org/wiki/AccorHotels
- 7. ACCOR HOTELS HISTORY The 50 years - journey 2000 2010 2013 2015 Started website: accorhotels.com Demerger of hotel & voucher businesses Edenred HotelService HotelInvest ACCORHOTELS FEEL WELCOME https://en.wikipedia.org/wiki/AccorHotels
- 8. 5 ACCOR HOTELS VALUES 1. INNOVATION 2. THE SPIRIT OF CONQUEST 3. PERFORMANCE 6. GUEST PASSION 4. RESPECT 5. TRUST
- 9. Because each of our guests is unique, Our brands cater for all your needs. From luxury to economy across the five continents, let our hotels surprise you.
- 11. ACCOR WORLDWIDE
- 12. Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect beauty, quality and excellence. Whether situated in the heart of a major city like Paris, London, New York, Shanghai or Beijing, or nestled away in a country landscape in Morocco, Egypt, French Polynesia or Thailand, each Sofitel property offers a genuine experience of the French “art de vivre”. LUXURY Sofitel legend Pullman Hotels are rich in contemporary edge, and strike the perfect balance for a new generation of hyper-connected and professional travelers. Pullman hotels are in the city centers of the world. As the international upscale brand of Accor Hotels, Pullman has 100 four- and five-star hotels across Europe, Africa, the Middle East, Asia- Pacific and the Americas. UPSCALE Pullman The modern easy living, full service hotel brand Novotel aims to give you whatever you need, whenever you need it. At Novotel, everyone is free to live as they want. As a family or solo. On vacation or for work. Ideally located in major cities throughout the world, in business districts and leisure destinations, Novotel offers a unique approach to hospitality, one that is built on simplicity and elegance. MIDSCALE Novotel European hotel economic leader, ibis offers you modernity, comfort and service at the best price. Ibis is recognized across the world With more than 1 068 ibis hotels across the Latin America, Africa, Europe, Asia Pacific and Australia, whatever the reason for your stay, ibis has the hotel you are looking for! ECONOMY Ibis hotel Ibis budget is an clever, candid, casual brand, which reflects the values of sharing and simplicity. It’s perfect for guests who want autonomy and offers cozy rooms for one, two or three people. The establishments are located near trunk roads, airports and increasingly in cities and offer very competitive rates. The brand had 551 hotels in 17 countries. BUDGET Ibis budget hotel Accor Hotel brands
- 13. Comparison of features North York Novotel hotel London Paddington Novtel hotel Room variety’s • Standard • Superior • executive • Superior • Executive • suite Room service hours • 6:00 am -10:00 pm • 24 hours Meeting rooms available • 11 rooms • 300 people capacity • 11 rooms • 150 people capacity family •Two children under 16 stay free and eat free • Video game area • Video games in room • Music channels • Cartoon channel • Pets stay free • Special welcome gift • Recommends local places for family fun examples wonderland & the zoo • Two children under 16 stay free and eat free • Play area • Fee to bring pets Leisure activities • Fitness center • Indoor heated pool • Sauna • Golf •Tennis court • Jog track • Fitness center • Indoor heated pool • sauna
- 14. Reviews comparison Reviews for north York Novotel hotel “Excellent location and great staff :)” 5 of 5 stars Reviewed 4 days ago NEW My husband and I stayed for three nights at the Novotel North York and it was a perfect stay in every way. Excellent location, great service upon check in & checkout, and room very comfortable & clean. Breakfast buffet had everything we needed to start the day. Shall be back next time we are in TO. “It was clean, perfectly acceptable and very convenient - Rooms had "artificial clean" type Sven” 3 of 5 stars Reviewed 5 days ago NEW via mobile The hotel was more than adequate. Room and common areas were clean and that is important. Staff was friendly. It is very convenient if you have business in the area. My only real complaint is that the room had a smell to it, along the lines of carpet freshener...not quite Potpourri, but pretty strong. I was not to terribly bothered by it, but can definitely understand if others could not tolerate it. The room was spacious and clean. And, of course, I have no idea if every room on every floor has such a strong scent. But, that room did! Stayed June 2016, travelled on business Source https://www.tripadvisor.ca/Hotel_Review-g155019-d183103-Reviews- Novotel_Toronto_North_York-Toronto_Ontario.html Reviews for London Paddington hotel “Convenient and peaceful ” 4 of 5 stars Reviewed 6 days ago NEW via mobile It's only a few minutes walking from the Paddington underground station. It's linked to the National Railway. Room is average with a separate toilet. They provide sachets of tea and coffee. Will much preferred if they can upgrade to a Nespresso machine. Even though there was construction work next to it, noise was barely audible. Breakfast was same everyday and after 2 days, you will prefer something else for a change. We were out most time of the day and back only at night. Stayed May 2016, travelled as a couple “Not so amazing...” 3 of 5 stars Reviewed 1 week ago The room was ok but I would prefer that the toilet and the bathroom would be in the same place other than two separate rooms. The breakfast was average at best, the vegetable sausages were under cooked, the hash brown were stale. The location was good because it was close to a train station. Stayed May 2016, travelled with family Source https://www.tripadvisor.ca/Hotel_Review-g186338-d1159072-Reviews- Novotel_London_Paddington-London_England.html#REVIEWS
- 15. Building comparison North York Novotel Paddington Novotel
- 16. Thank you for your attention
Editor's Notes
- Accor Group – one of the most largest hotel group in the world – comes from FRANCE . Foundation year: 1967 Headquartered 2012 Maine-Montparnasse Tour, Paris, France. Current headquarters: Immeuble Odyssey House, Paris, France. No of employee: > 190,000 around the world.
- https://en.wikipedia.org/wiki/AccorHotels n 1967, Paul Dubrule and Gérard Pélisson founded the SIEH (Société d'investissement et d'exploitation hôteliers) hotel group and opened the first Novotel hotel outside Lille in northern France.[6] In 1974, they launched the ibis brand with the opening of the ibis Bordeaux.[6] The following year, SIEH acquired the Courtepaille and Mercure brands, and in 1980 the Sofitel hotel brand, which then consisted of 43 hotels.[6] Two years later, in 1982, the SIEH bought Jacques Borel International, the then world-leading brand offering restaurant vouchers.[6] In 1983, the Group, which had restaurant tickets and hotels, changed its name to the Accor Group.[6] In 1985, it launched Hotel Formule 1 brand, offering basic accommodation at low prices.[7] Five years later, in 1990, it entered the North American market by acquiring Motel 6;[8] and later the Red Roof Inn chain, which it later sold to Starwood and a consortium of Citi’s Global Special Situations Group and Westbridge Hospitality Fund, L.P.[9] respectively. In the 1990s, it diversified to include Accor Casinos and in 2004, bought a nearly 30 per cent stake in Club Méditerranée.[10] In June 2010, the shareholders of Accor approved the demerger of its hotel and voucher businesses. Accor Services became Edenred. The two entities started trading as separate companies on the Paris stock exchange from 2 July 2011.[11] In 2011, Accor introduced its new brand positioning with the slogan:Open new frontiers in hospitality.[12] In November 2013, Accor redefined its group business model on two core competencies: hotel operator and brand franchisor (HotelServices) and hotel owner and investor (HotelInvest).[13] In October 2014, Accor transferred management of its Central European operations to Orbis.[14] In December 2014, Accor announced an alliance with Huazhu (China Lodging) to accelerate expansion in China.[15] In June 2015, Accor became AccorHotels and adopted a new tagline "Feel Welcome." [16] In December 2015, Accor announced the purchase for US$2.9 billion in cash and shares of FRHI Hotels & Resorts, the owner of the Fairmont, Raffles, andSwissôtel chains. The transaction will add landmark properties such as the Savoy Hotel in London, Raffles Hotel in Singapore and the Plaza Hotel in New York to Accor's luxury and high end hotel portfolio.[17]
- https://en.wikipedia.org/wiki/AccorHotels In 1985, it launched Hotel Formule 1 brand, offering basic accommodation at low prices.[7] Five years later, in 1990, it entered the North American market by acquiring Motel 6;[8] and later the Red Roof Inn chain, which it later sold to Starwood and a consortium of Citi’s Global Special Situations Group and Westbridge Hospitality Fund, L.P.[9] respectively. In the 1990s, it diversified to include Accor Casinos and in 2004, bought a nearly 30 per cent stake in Club Méditerranée.[10] In June 2010, the shareholders of Accor approved the demerger of its hotel and voucher businesses. Accor Services became Edenred. The two entities started trading as separate companies on the Paris stock exchange from 2 July 2011.[11] In 2011, Accor introduced its new brand positioning with the slogan:Open new frontiers in hospitality.[12] In November 2013, Accor redefined its group business model on two core competencies: hotel operator and brand franchisor (HotelServices) and hotel owner and investor (HotelInvest).[13] In October 2014, Accor transferred management of its Central European operations to Orbis.[14] In December 2014, Accor announced an alliance with Huazhu (China Lodging) to accelerate expansion in China.[15] In June 2015, Accor became AccorHotels and adopted a new tagline "Feel Welcome." [16] In December 2015, Accor announced the purchase for US$2.9 billion in cash and shares of FRHI Hotels & Resorts, the owner of the Fairmont, Raffles, andSwissôtel chains. The transaction will add landmark properties such as the Savoy Hotel in London, Raffles Hotel in Singapore and the Plaza Hotel in New York to Accor's luxury and high end hotel portfolio.[17]
- INNOVATION is our trademark THE SPIRIT OF CONQUEST is our growth engine PERFORMANCE is the key to our continued success RESPECT is basis of all our relationships TRUST is the foundation of our management
- inforgraphic