This document provides information about IDBI Federal Life Insurance Company. It discusses the company's joint venture partners, vision, mission, products offered and market share. Key points include:
- IDBI Federal is a joint venture between IDBI Bank, Federal Bank and Ageas insurance
- The company aims to provide wealth management, protection and retirement solutions to customers
- It has over 2,900 branches and issues around 10 lakh policies with a total sum assured of over Rs. 58,000 crore
- Products include life insurance savings plans, child insurance plans, and guaranteed wealth plans
A project report on Training & Recruitment of Life Insurance Agent. Guwahati ...Riyaj Shah
The Summer Excel Training I have done in Bharti AXA life Insurance Company Ltd. Guwahati, in the partial fulfillment of MBA course for 30 days was a memorable one in my management education.
I gathered a very good practical experience with this project.
Business opportunity to Build your career as LIC Agent.
You will be trained by Experts to make your career a grand success.
Go through the presentation and apply online or give us a call for appointment.
WE MAKE ORDINARY PEOPLE EARN EXTRAORDINARY WEALTH
Hi Friends
This is supa bouy
I am a mentor, Friend for all Management Aspirants, Any query related to anything in Management, Do write me @ supabuoy@gmail.com.
I will try to assist the best way I can.
Cheers to lyf…!!!
Supa Bouy
A project report on Training & Recruitment of Life Insurance Agent. Guwahati ...Riyaj Shah
The Summer Excel Training I have done in Bharti AXA life Insurance Company Ltd. Guwahati, in the partial fulfillment of MBA course for 30 days was a memorable one in my management education.
I gathered a very good practical experience with this project.
Business opportunity to Build your career as LIC Agent.
You will be trained by Experts to make your career a grand success.
Go through the presentation and apply online or give us a call for appointment.
WE MAKE ORDINARY PEOPLE EARN EXTRAORDINARY WEALTH
Hi Friends
This is supa bouy
I am a mentor, Friend for all Management Aspirants, Any query related to anything in Management, Do write me @ supabuoy@gmail.com.
I will try to assist the best way I can.
Cheers to lyf…!!!
Supa Bouy
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2. INSURANCE
• It is protection of economic value of an assets.
• Human life is asset for family.
• With insurance there transfer of risk.
• The concept of insurance comes in 1706.
• In India oriental life insurance company ltd ;1818
• 1938 –Insurance Act
• 1999 –Insurance Regulation Development Authority
• 2015–Insurance Regulation Development Authority of
India.
• Income tax deduction Sec 80c Investment tax benefit up to
1.5 lac
• Sec10(10D) of income tax act ,1961 on maturity no tax.
3. VISION
• To be the leading provider of wealth management, protection and
retirement solutions that meets the needs of our customers and
adds value to their lives.
MISSION
• To continually strive to enhance customer experience through
innovative product offerings, dedicated relationship management
and superior service delivery while striving to interact with our
customers in the most convenient and cost effective manner.
4. Introduction
• A joint venture agreement signed on November 2006 with
IDBI, Federal & Ageas.
• Federal Bank, one of India's leading private sector banks and
Ageas, a multinational insurance giant based out of Europe.
• Received license on December 2007 from IRDA & on March
2008 sold first policy & in August 2010 they did rebranding
(IDBI Fortis to IDBI Federal Life Insurance).
• First IDBI was called IDBI Limited , and loan provides for
industries only. Since 1964.
• After 1st October 2004, IDBI Bank started its banking
operations in house loans, account opening and saving
accounts. It is an Indian government company.
• Federal Bank started from 1934, it is a private Indian bank &
one of the oldest bank.
5. Erstwhile Development Financial Institution
Headquartered in Mumbai
Over 1700+ branches and 3000 ATMs as on 2014
Instrumental in sponsoring the development of key institutions (NSE, NSDL etc.)
Erstwhile Travancore Federal Bank
Headquartered at Aluva, Kerala
Over 1,247 branches and 1,485 ATMs spread across India as on Feb’2014
Pioneer in providing innovative technological solutions to its customers
Serves over four million retail customers with a wide variety of financial products
A global insurance giant
Headquartered in Brussels, Belgium
Heritage spanning more than 180 years
Ranked among the top 20 insurance companies in Europe
Market leader in Belgium for individual life and employee benefits
Fourth largest player in private insurance in UK
About IDBI Federal Life Insurance
5
48% 26%
26%
IDBI Federal Life Insurance is a joint venture between:
One of India’s growing life insurance companies
Headquartered in Mumbai, India .
Total employee strength of 1900+ & 10,000 agents as on June’15 .
Ranks 11th in the list of Life Insurance companies in India for Individual New Business Premium
(Economic Times 29 NOV 2016)
6. 6
YOU are part of a Company that …
Aims to deliver
world-class wealth
management,
protection and
retirement solutions
that provide value
and convenience to
the Indian customer.
Offers its services
through a vast
nationwide network
2, 964 bank
branches in addition
to a sizeable
network of advisors
and partners
Has issued nearly
10.29 lakh policies
with a sum assured
of over Rs. 58654
crore as on March
31, 2017
Source: http://www.idbifederal.com/AboutUs/Pages/Company-Profile.aspx
7. We Care for our customers
7
In order to offer best-in-class claims experience
to our customers, we have
We will settle claims in 8 days
or
We will pay 8% interest p.a. for each
day of delay*
8. MARKET SHARE (%)
LIFE INSURERS in India
1. LIC 76.07
2. ICICI Prudential 6.91
3. Bajaj Allianz 4.75
4. HDFC Standard 2.98
5. Birla Sun life 1.72
6. Tata AIG 1.66
7. SBI Life 1.46
8. Max New York 1.28
9. Aviva 1.08
10. Kotak Mahindra Old Mutual 0.71
11. ING Vysya 0.54
12. IDBI Federal 0.46
13. Met Life 0.37
14. Sahara Life 0.03
Private total 23.93
Public total 76.07
Grand total 100.00 SOURCE (IMS DEHRADUN)
9. UNIQUE SELLING PONT
Having commenced operations in 2008, IDBI
Federal achieved breakeven within just 5 years
Our Solvency ratio is sound at 507% against
minimum regulatory requirement of 150% for
FY14-15.
10. New Business
Premium growth of
53% over previous
FY(2013-14)
No interest paid to
claimants for delays
in the 8 day claim
guarantee(March 31,
2017)
Business of Rs.1558 crore.
It is increased by27% of
previous year(March 31,
2017)
10
UNIQUE SELLING PONT s…contd.
11. Support
• All Participants will be
trained by the experts
who have expertise in:
• Providing Financial
Solutions
• Convincing skills
• Need Analysis
• Customized Solution
12. SIP Structure
Module 1
• Module 1 is common for every
one
• It will consist basics and history
on financial products like
protection, saving and wealth
management
• Classroom training only
Module 2
• Module 2 will be based on your
expertise.
• It will consist content and activity
related to your core stream.
• Field Activity- Like lead generation
activity, customer connect,
engagement etc.
15. PURE ENDOWMENT
(REVERSE OF THE TERM
PLAN or INVESTMENT)
TERM PLAN(ONLY
DEATH CLAIMS,
BEST PLAN OF LIFE
INSURANCE)
ENDOWMENT PLAN
16. LIST OF PLANS
• IDBI FEDRAL LIFE INSURANCE LIFESURANCE
SAVING PLAN
• IDBI FEDRAL CHILDSURANCE SAVING PROTECTION
PLAN
• IDBI FEDRAL LIFE INSURANCE GUARANTEED
WEALTH PLAN
• IDBI FEDRAL SECURED INCOME INSURANCE PLAN
17. HUMAN LIFE VALUE
• ANNUAL INCOME BY HUMAN.
• H.L.V=FAIMLY INCOME/ROI
• FAIMLY INCOME IS ANNUAL INCOME BY EARNING
MEMBER –EXPENSES OF EARNING MEMBER.
• Annual income is Rs.1000000
• Expenses are of Rs.200000
• Family income would be Rs.800000
• If ROI is 5%
• Than H.L.V=800000*100/5 i.e.Rs.16000000
• Therefore sum assured of total insurance policy to this
person should not exceeded to H.L.V
18. How to make list of target customer.
2*
Money low, closure high.
1*
Closure high,
Paying capacity high.
3*
Closure low, money low
4*
Closure low, money high
MONEY
RELATION GRID
20. Check sheet
S.NO NAME OF TARGET CUSTOMER RELATION
RELATION GRID
NO. LOCATION
MODE OF
COMMUNICATION RESPONSE OCCUPATION
1MANOJ SINGH COUSIN 1SONIPAT TELEPHONIC ALEREADY OWNED
JUNIOR ENGINEER
PGCL
2RAJPAL UNCLE 1HAMIRPUR
PERSONALMEETIN
G ALEREADY OWNED GOVT.TEACHER
3BALDEV SINGH UNCLE 2NALAGARGH TELEPHONIC ALEREADY OWNED EX-SERVICE MAN
4SURJEET SINGH UNCLE 2NALAGARGH
PERSONALMEETIN
G NOT INTERSTED
ASSISTANT
MANAGER
5ASHISH MEHTA FRIEND 1KULLU TELEPHONIC WAITED SITE ENGINEER
6ANKUSH THAKUR FRIEND 1KANPUR TELEPHONIC WAITED AIRFORCE
7VIRENDER SINGH COUSIN 1CHANDIGARGH TELEPHONIC NOT INTERSTED PLANT MANAGER
8VISHAL KUMAR FRIEND 2KINNOUR TELEPHONIC NOT INTERSTED
JUNIOR ENGINEER
HP
9VIVEK FRIEND 2DELHI TELEPHONIC WAITED SITE ENGINEER
10ASHOK KUMAR COUSIN 1HAMIRPUR
PERSONALMEETIN
G WAITED
ASSISTANT
MANAGER
11SUKHJOT SINGH FRIEND 1GOBINDGARGH TELEPHONIC NOT INTERSTED QUALITY MANAGER
12HEENA THAKUR FRIEND 1BANGLORE TELEPHONIC WAITED PROGRAMER
13NIDHI CHUHAN FRIEND 1HAMIRPUR
PERSONALMEETIN
G WAITED GOVT LECTURER
14HARISH KUMAR FRIEND 1HAMIRPUR
PERSONALMEETIN
G WAITED GOVT LECTURER
15TAJESH SHARMA FRIEND 1DELHI TELEPHONIC NOT INTERSTED ENGINEER L&t
16SAMARTH SINGH PATIYAL FRIEND 1ANDRA PRADESH TELEPHONIC NOT INTERSTED
ASSISTANT
MANAGER
21. Check sheet
S.NO NAME OF TARGET CUSTOMER RELATION
RELATION GRID
NO. LOCATION
MODE OF
COMMUNICATIONRESPONSE OCCUPATION
17SANGEETA FRIEND 1CHANDIGARGH
PERSONALMEETIN
G WAITED OWN VENTURE
18KEYUR FRIEND 1DELHI TELEPHONIC ALEREADY OWNED ENGINEER L&t
19ASHOK KUMAR FRIEND 1HAMIRPUR
PERSONALMEETIN
G CONVERTED LAB TECH.
20Dr.VIVEK TIWARI TEACHER 1HAMIRPUR
PERSONALMEETIN
G WAITED
ASSISTANT
PROFESSOR
21Dr.VIKAS THAKUR TEACHER 1HAMIRPUR
PERSONALMEETIN
G NOT INTERSTED
ASSISTANT
PROFESSOR
22ANKITA SHARMA TEACHER 1HAMIRPUR
PERSONALMEETIN
G ALEREADY OWNED
ASSISTANT
PROFESSOR
23R.P.VERMA TEACHER 1HAMIRPUR
PERSONALMEETIN
G WAITED
ASSISTANT
PROFESSOR
24KAMLESH KUMAR UNCLE 1HAMIRPUR
PERSONALMEETIN
G ALEREADY OWNED BANK MANAGER
25RAMESH CHAND UNCLE 2HAMIRPUR
PERSONALMEETIN
G ALEREADY OWNED EX-SERVICE MAN
26RAKESH KUMAR COUSIN 2HAMIRPUR
PERSONALMEETIN
G ALEREADY OWNED OWN VENTURE
27YOGRAJ UNCLE 2HAMIRPUR
PERSONALMEETIN
G ALEREADY OWNED OWN VENTURE
28BABLI SINGH UNCLE 1HAMIRPUR
PERSONALMEETIN
G WAITED GOVT.TEACHER
29AJAY TANWAR 1GOBINDGARGH TELEPHONIC ALEREADY OWNED
GENERAL
MANAGER
30AJAY BAJAJ 1GOBINDGARGH TELEPHONIC ALEREADY OWNED
MARKETING
MANAGER
31HASSAN FRIEND 2MANDI TELEPHONIC WAITED OWN VENTURE
22. Work Experience
• Designation Wealthsurance Advisor of IDBI Federal Life
Insurance Co. Ltd.
• Target location : Hamirpur (H.P)
• Time Period 15 days.
• I have been interacted to 31 potential customers from P50
list.
• Getting feedback about life insurance, and IDBI Federal
Life Insurance Co. Ltd.
• I sold one IDBI FEDRAL CHILDSURANCE SAVING
PROTECTION PLAN of Rs.27000 only.
• Got the incentive of Rs.5900 only.
23. IDBI FEDRAL CHILDSURANCE SAVING
PROTECTION PLAN
• Minimum age of child is 1 month & Maximum is 17 years.
• Minimum Policy term is 11 years with 3 payouts(PT is up to
14years).
• Maximum is 25 years with 5 payouts(PT is more than 14
years)
• Maximum age of Insured person is 40 years.
• Minimum Premium is 25000 +4.05% Tax
25. Quarries/Problems from Target
Customer.
• Why would they buy policy from IDBI Federal LICL?
• Security Issues?
• Crippling Stage of IDBI Federal LICL.
• Unawareness of Brand.
• We are not permanent Agents.(Relationship based
sales done in insurance Sector)
• Huge amount of investment .i.e. 25000 +4.05tax
• Annual payment of Premium.
26. Key Learnings
• Demonstrate effective use of written, verbal, and
non-verbal communication.
• Use industry terminology, interpret legal
documents related to the insurance industry
(including policy wording).
• Work as a professional through demonstration of
a strong work ethic, adherence to professional
standards, licensing requirements, and the Code
of Ethics.
27. Key Learnings
• Provide exceptional customer service through
confident demonstration.
• Analyzing and responding to customer needs, and
developing client-specific insurance solutions and
determining insurable value.
• Convincing & Negotiation skills.
Editor's Notes
erstwhile Development Financial Institution
Headquartered in Mumbai
Over 1700+ branches and 3000 ATMs
instrumental in sponsoring the development of key institutions (NSE, NSDL etc.)