Accelerate ROI for Microsoft 365 through Improved Digital Experience Monitoring
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Webinar Recording: https://www.panagenda.com/webinars/accelerate-roi-for-microsoft-365-through-improved-digital-experience-monitoring/ Is your organization struggling to effectively monitor and support the “Work-From-Anywhere” culture for employees? If so, you are not alone. Many enterprises have invested in multiple solutions believing that digital experience monitoring (DEM) has fundamentally different requirements for business-critical workloads such as enterprise voice. There is a better way; an optimized, holistic way using a single product that supports DEM from the endpoint, from the end user perspective no matter where they are working. panagenda reinvented the core concepts behind DEM from the ground up. The result? A product so well suited for monitoring and supporting end users in today’s world of “Work-From-Anywhere” that we do not need to measure ROI with complex calculators. In fact, if you use Microsoft Teams as your enterprise voice platform, we will show you the actual capital losses your enterprise is incurring, down to the minute – and we will show you how to spotlight the areas responsible so they can be FIXED! Please join us for this webinar to learn how OfficeExpert enables you to meet your digital experience monitoring needs while simultaneously reducing productivity losses incurred by dropped calls and garbled conversations within your enterprise voice platform. What you will learn: - Why true digital experience monitoring ALWAYS includes enterprise voice - Productivity loss calculations for SaaS enterprise voice – and how to fix the issues - Core Microsoft 365 workloads monitored “Out-of-the-Box” - Why the right DEM solution always meets the needs of multiple IT operations groups - Our new Real-Time monitoring for call quality troubleshooting on the fly!
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Reduce Troubleshooting Time for Teams Call Quality Issues from Days to Minutes
Link to recording: https://www.panagenda.com/webinars/reduce-troubleshooting-time-for-teams-call-quality-issues-from-days-to-minutes/
A webinar by Ståle Hansen, Ben Menesi, and Carl Baumann
Please join us for this discussion with Ståle Hansen (Microsoft RD & Teams MVP) to hear the unvarnished truth from Microsoft Teams UC experts about troubleshooting call quality issues.
If your company has transitioned to Microsoft Teams as the standard solution for internal and external calls, and for all online meetings, then you need to attend this webinar. This will be a “no holds barred” technical discussion with Microsoft Teams UC experts on the necessary data sources to do proper root cause analysis for Teams call quality issues. We will discuss the 5 common factors that impact call quality performance and spotlight what information and tools are needed to monitor those items in tandem with the Call Quality Dashboard (CQD).
While valuable as a high-level oversight tool, CQD doesn’t help isolate what problems are causing issues. This is painfully true for remote workers and their unmanaged networks. What’s needed is full visibility into each aspect of the cloud connection – from the user endpoint to the Microsoft data center – to provide transparency on the impact for the users’ digital experience.
During the webinar you will receive an introduction to OfficeExpert Endpoint Performance Monitoring (EPM). This new SaaS solution provides data analytics for Microsoft 365 performance and availability from the end-user perspective. If you want to know the truth about your Teams call quality experience, then you should see how actionable insights can speed troubleshooting and help remediate issues before they become escalations from an executive.
About Ståle Hansen (CEO at CloudWay, Microsoft RD & Teams MVP)
Ståle Hansen is the Founder and Principal Cloud Architect at CloudWay. He is awarded as Microsoft Regional Director and Office Apps and Services MVP with over a decade of experience with Skype for Business and now focused on hybrid Microsoft 365 and Teams. In 2018 he received an honorary award from Microsoft Norway for his longtime commitment to knowledge-sharing. He was recognized as top 100 UC influencers by Mio in 2020.
As a popular public speaker he is regularly invited to share his experience at international conferences such as Lync Conference, TechEd, Microsoft Ignite, Experts Live, CommsvNext and Techmentor. He is a co-author of the book “Office 365 for IT Pros” and you can follow his YouTube channel on Microsoft 365 productivity. He loves to share his understanding as a blogger since 2009 and as a highly rated trainer.
What you will learn:
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With Microsoft Teams replacing your organization’s phone system, it is imperative that MS Teams calls quality to be consistent and reliable, especially for executives. When problems arise, you need to react quickly, spotlight the problem, and get it fixed. But without the detailed telemetry data to do the research, reported issues to go unresolved by most IT groups. This is painfully true for remote workers where IT has visibility gaps for home networks, ISPs, and endpoint computer performance.
Traditional monitoring and network management tools are no longer effective in today’s Work-from-Anywhere environment. They leave too many blind spots for performance troubleshooting, especially for Microsoft Teams call quality. And what about those regular users that won’t ever report issues to the Help Desk? They will continue to suffer in silence with a poor digital experience until someone comes to the rescue. That could be IT Operations if they had the actionable insights to guide the way.
They could be the hero in this story.
Please join us for this webinar on October 4 where you will receive an introduction to OfficeExpert, a next-level Digital Experience Monitoring (DEM) solution. This SaaS product provides end-to-end visibility to measure the performance of Microsoft Teams from the end-user perspective. It brings all the information to your fingertips in a single pane of glass. If you want to know the truth about your employees’ digital experience, quickly fix the issues reported by executives, and proactively help those users suffering in silence, you need a modernized DEM solution like OfficeExpert.
Don’t miss the opportunity to take advantage of this timely information.
What you will learn
- Fast troubleshooting for MS Teams calls quality issue resolution
- Real-time performance monitoring for Teams calls and meetings
- Spotlight issues with endpoint computers (CPU, memory usage, background processes, etc.)
- Identify slow ISPs causing poor performance
- And more…
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Link to recording: https://www.panagenda.com/webinars/improve-support-ms-teams-hybrid-work-environment/
Microsoft Teams now has well over 270 Million active users. If your organization is relying on Teams for day-to-day communications, including calls and meetings, then you need to attend this webinar. We have some interesting information to share from enterprise organizations that are working to optimize support for Teams in a hybrid work environment.
There are three major lessons that you can implement today to improve the Digital Experience (DX) for your Microsoft Teams deployment:
1) Standardize software versions for Microsoft Teams across your organization
2) Identify ISPs used by remote workers that have lagging network performance
3) Audit hardware performance for users and upgrade/reconfigure devices with identified issues
Please join us for this webinar to discuss real-world stories from other enterprise organizations and learn how they were able to proactively identify call quality issues and improve the DX for their Team’s deployment in their hybrid work environment. During the webinar, you will receive an OfficeExpert Digital Experience Monitoring (DEM) overview. This SaaS solution provides data analytics for Microsoft Teams performance and calls quality from the end-user perspective. If you want to know the truth about your Team’s digital experience then you need to see how data-driven, actionable insights can identify necessary endpoint/networking enhancements and speed troubleshooting for any issues.
During this webinar, you will explore topics that include:
- Proactive monitoring for the remote user digital experience
- Identifying slow ISPs causing poor call quality for users working remotely
- Real-time performance monitoring for FAST troubleshooting
- Detailed analytics that shows lagging performance on endpoint devices
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Abstract:
IT administration and support has shifted their focus over the past few years – USER experience is now CRUCIAL.
Enterprise organizations are looking for ways to improve usage and adoption for technologies at the heart of digital transformation, especially Microsoft Teams for calls and meetings. This has prompted IT support groups to find better methods to track and identify quality issues, especially for users working remotely.
Traditional network monitoring tools are optimized for data centers and centralized office locations where employees would access SaaS cloud applications from the corporate infrastructure. These tools no longer work in today’s enterprise landscape with many users working from home. Instead, enterprises need a holistic monitoring tool that provides end-to-end visibility into the employee experience, regardless of where they are working.
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- Identify slow ISP’s causing poor call quality for remote users
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- Fast troubleshooting for call quality issue resolution
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In the world of IT management, it is easy to forget that the primary focus should be on supporting people, not machines. In this webinar, we are going to show why modernized digital experience monitoring (DEM) solutions are necessary for a successful digital employee experience. Traditional endpoint performance and networking management tools are no longer effective with employees working from anywhere and home office networks leave too many blind spots for performance troubleshooting, especially for Microsoft Teams call quality.
Employees experiencing poor VoIP call quality may never contact the helpdesk and continue to suffer in silence. According to the findings in our recent pulse survey on Common Issues with Microsoft Teams Performance, IT operations is waiting for users to report their issues for Teams call quality. Instead, they should fix problems proactively so they can improve the digital employee experience for hybrid workers, even the quiet ones.
Besides the troubles it causes to the hybrid workers, do you know how much it can cost an organization? In our survey, using a low estimate, we were able to determine that the annual costs of fixing call quality problems in a company with 10,000 employees can be up to $500k! To improve the digital employee experience, and reduce helpdesk cost per ticket, it is necessary to have accurate metrics that provide the measurements and actionable insights necessary for troubleshooting issues before they become widespread problems.
Join us in this webinar where we will investigate real client experiences and show you how they successfully improved the digital employee experience of their hybrid workforce through end-to-end performance monitoring.
What you will learn:
- The ability to truly support a hybrid workforce and deliver a great digital employee experience for Microsoft Teams
- Real-time and reliable data about remote work environments for effective troubleshooting
- Proactive IT support to improve employee collaboration and productivity
- Scalable remediation to prevent issues from becoming widespread
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Webinar Recording: https://www.panagenda.com/webinars/3-insights-from-enterprise-organizations-to-improve-the-digital-experience-for-microsoft-teams-voice/
A presentation by Ben Menesi (VP, Products & Innovation), Joel Oleson (Microsoft MVP) and Carl Baumann (SVP Sales & Business Development)
THE INCREASING IMPORTANCE OF USER EXPERIENCE
A startling revelation has come to light during our recent assessments for Teams call quality at enterprise organizations around the world. We have found that 24% of employees using Microsoft Teams for calls and meetings will experience call quality issues every week. Most of these go unreported to the Helpdesk or IT operations, causing end-users to suffer with ongoing poor call quality. And these are rarely issues with the Microsoft cloud.
So, what is the digital experience (DX) for your employees using Teams voice? Are any of them suffering from performance problems? How do you know?
AMAZING INSIGHTS
After working with many enterprise customers over the past 18 months we have identified THREE common problems that degrade performance for end-users during Teams calls and meetings, especially those working remotely. Here are the areas where these DX issues occur:
1) Underperforming computers (CPU, memory usage, background processes, etc.)
2) Networking bandwidth slowdowns (WiFi signal strength, overloaded Routers/Switches, etc.)
3) and Cloud connection bottlenecks (ISPs, VPN routing, etc.)
Please join us for this webinar to discuss real world stories from other enterprise organizations and learn how they were able to proactively identify call quality issues and improve the DX for their Teams deployment. During the webinar you will receive an overview of OfficeExpert Endpoint Performance Monitoring (EPM). This SaaS solution provides data analytics for Microsoft Teams performance and call quality from the end-user perspective. If you want to know the truth about your Teams digital experience then you need to see how data-driven, actionable insights can identify necessary endpoint / networking enhancements and speed troubleshooting for reported issues.
What you will learn
- Proactive monitoring for the remote user digital experience
- Identifying slow ISPs causing poor call quality for remote users
- Detailed analytics that show lagging performance on endpoint devices
- And more…
Recommended
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Link to recording: https://www.panagenda.com/webinars/reduce-troubleshooting-time-for-teams-call-quality-issues-from-days-to-minutes/
A webinar by Ståle Hansen, Ben Menesi, and Carl Baumann
Please join us for this discussion with Ståle Hansen (Microsoft RD & Teams MVP) to hear the unvarnished truth from Microsoft Teams UC experts about troubleshooting call quality issues.
If your company has transitioned to Microsoft Teams as the standard solution for internal and external calls, and for all online meetings, then you need to attend this webinar. This will be a “no holds barred” technical discussion with Microsoft Teams UC experts on the necessary data sources to do proper root cause analysis for Teams call quality issues. We will discuss the 5 common factors that impact call quality performance and spotlight what information and tools are needed to monitor those items in tandem with the Call Quality Dashboard (CQD).
While valuable as a high-level oversight tool, CQD doesn’t help isolate what problems are causing issues. This is painfully true for remote workers and their unmanaged networks. What’s needed is full visibility into each aspect of the cloud connection – from the user endpoint to the Microsoft data center – to provide transparency on the impact for the users’ digital experience.
During the webinar you will receive an introduction to OfficeExpert Endpoint Performance Monitoring (EPM). This new SaaS solution provides data analytics for Microsoft 365 performance and availability from the end-user perspective. If you want to know the truth about your Teams call quality experience, then you should see how actionable insights can speed troubleshooting and help remediate issues before they become escalations from an executive.
About Ståle Hansen (CEO at CloudWay, Microsoft RD & Teams MVP)
Ståle Hansen is the Founder and Principal Cloud Architect at CloudWay. He is awarded as Microsoft Regional Director and Office Apps and Services MVP with over a decade of experience with Skype for Business and now focused on hybrid Microsoft 365 and Teams. In 2018 he received an honorary award from Microsoft Norway for his longtime commitment to knowledge-sharing. He was recognized as top 100 UC influencers by Mio in 2020.
As a popular public speaker he is regularly invited to share his experience at international conferences such as Lync Conference, TechEd, Microsoft Ignite, Experts Live, CommsvNext and Techmentor. He is a co-author of the book “Office 365 for IT Pros” and you can follow his YouTube channel on Microsoft 365 productivity. He loves to share his understanding as a blogger since 2009 and as a highly rated trainer.
What you will learn:
- Real-Time monitoring for remote user call quality performance
- Detailed analytics for end-point computers (CPU, memory, background processes, etc.)
- In-Depth metrics for ISP performance
- Fast troubleshooting for call quality issue resolution
The CEO Just Called Your Boss. His MS Teams calls keep dropping! What do you do?
Webinar Recording: https://www.panagenda.com/webinars/the-ceo-ms-teams-calls-keep-dropping-here-is-what-to-do/
With Microsoft Teams replacing your organization’s phone system, it is imperative that MS Teams calls quality to be consistent and reliable, especially for executives. When problems arise, you need to react quickly, spotlight the problem, and get it fixed. But without the detailed telemetry data to do the research, reported issues to go unresolved by most IT groups. This is painfully true for remote workers where IT has visibility gaps for home networks, ISPs, and endpoint computer performance.
Traditional monitoring and network management tools are no longer effective in today’s Work-from-Anywhere environment. They leave too many blind spots for performance troubleshooting, especially for Microsoft Teams call quality. And what about those regular users that won’t ever report issues to the Help Desk? They will continue to suffer in silence with a poor digital experience until someone comes to the rescue. That could be IT Operations if they had the actionable insights to guide the way.
They could be the hero in this story.
Please join us for this webinar on October 4 where you will receive an introduction to OfficeExpert, a next-level Digital Experience Monitoring (DEM) solution. This SaaS product provides end-to-end visibility to measure the performance of Microsoft Teams from the end-user perspective. It brings all the information to your fingertips in a single pane of glass. If you want to know the truth about your employees’ digital experience, quickly fix the issues reported by executives, and proactively help those users suffering in silence, you need a modernized DEM solution like OfficeExpert.
Don’t miss the opportunity to take advantage of this timely information.
What you will learn
- Fast troubleshooting for MS Teams calls quality issue resolution
- Real-time performance monitoring for Teams calls and meetings
- Spotlight issues with endpoint computers (CPU, memory usage, background processes, etc.)
- Identify slow ISPs causing poor performance
- And more…
Lessons Learned - Insights to Improve Support for MS Teams in a Hybrid Work E...
Link to recording: https://www.panagenda.com/webinars/improve-support-ms-teams-hybrid-work-environment/
Microsoft Teams now has well over 270 Million active users. If your organization is relying on Teams for day-to-day communications, including calls and meetings, then you need to attend this webinar. We have some interesting information to share from enterprise organizations that are working to optimize support for Teams in a hybrid work environment.
There are three major lessons that you can implement today to improve the Digital Experience (DX) for your Microsoft Teams deployment:
1) Standardize software versions for Microsoft Teams across your organization
2) Identify ISPs used by remote workers that have lagging network performance
3) Audit hardware performance for users and upgrade/reconfigure devices with identified issues
Please join us for this webinar to discuss real-world stories from other enterprise organizations and learn how they were able to proactively identify call quality issues and improve the DX for their Team’s deployment in their hybrid work environment. During the webinar, you will receive an OfficeExpert Digital Experience Monitoring (DEM) overview. This SaaS solution provides data analytics for Microsoft Teams performance and calls quality from the end-user perspective. If you want to know the truth about your Team’s digital experience then you need to see how data-driven, actionable insights can identify necessary endpoint/networking enhancements and speed troubleshooting for any issues.
During this webinar, you will explore topics that include:
- Proactive monitoring for the remote user digital experience
- Identifying slow ISPs causing poor call quality for users working remotely
- Real-time performance monitoring for FAST troubleshooting
- Detailed analytics that shows lagging performance on endpoint devices
Are Those End-User Hardware Upgrades Necessary Right Now? Maybe Not
Webinar Recording: https://www.panagenda.com/webinars/how-to-improve-hardware-asset-management/
The rationale for undergoing regular IT hardware upgrades is based on outdated thinking. If you are tied to a legacy refresh cycle for end-user devices every 3-5 years, then you are most likely upgrading sooner than necessary. There is a better, less-costly method for hardware asset management using data-driven decisions based on performance metrics. In this webinar we are going to show how modernized digital experience monitoring (DEM) solutions can help you avoid costly IT hardware upgrades and get the most out of your technology investments.
Why Adopt a Need-Based Approach to Your End-User Device Refresh Strategy?
Need-based procurement moves away from refreshing devices based on an arbitrary deadline that makes little sense. By evaluating the production performance data of an end-user computer, an IT operations group can determine if the device still satisfies an appropriate digital experience level for the employee. Enterprise organizations can save hundreds of thousands of dollars yearly by using need-based procurement rather than traditional IT hardware refresh cycles.
Please join us for this real-world discussion on measuring IT hardware performance metrics from end-user devices to determine their upgrade / replacement needs. If you want to move to a need-based hardware asset management cycle, then you should see how accurate, device performance metrics can provide the actionable insights you need.
What you will learn
- A cost optimization strategy for I&O leaders
- Avoiding unnecessary, costly hardware refresh cycles
- Using data-drive budget planning for future hardware expenses
- Enjoying predictable costs for maintaining and modernizing IT hardware
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Webinar Recording: https://www.panagenda.com/webinars/the-ceo-having-ms-teams-call-quality-issues-now-what/
If your organization relies on Microsoft Teams for all your calls and meetings, then it is critical for your MS Teams call quality to be consistent and reliable, especially for executives. Why? Because you don’t want that Monday morning meeting with your CIO complaining he was contacted by someone in the C-Suite about Microsoft Teams performance issues that STILL haven’t been fixed.
So how do you quickly troubleshoot reported issues with MS Teams call quality? You need all the detailed telemetry data, and the performance metrics for the endpoint devices and networks, brought together into a single-pane-of-glass where you can analyze them and find the root cause. And you need that data from the end-user perspective, not some bot running on a virtual machine in your corporate office. Traditional monitoring and network management tools are no longer effective in today’s ‘Work-from-Anywhere’ environment. They leave too many blind spots for performance troubleshooting, especially for employees working remotely.
Join us for this webinar where you will receive an introduction to OfficeExpert, a next-level Digital Experience Monitoring (DEM) solution. This SaaS product provides end-to-end visibility to measure the performance of Microsoft Teams from endpoint devices. It brings all the information to your fingertips in a single interface for analysis. If you want to know the truth about your employees’ digital experience, quickly fix the issues reported by executives, and proactively help those users suffering in silence, you need a modernized DEM solution like OfficeExpert. It’s the best way to quickly address issues with MS Teams call quality.
What you will learn
- Fast troubleshooting for MS Teams call quality issues
- Real-time performance monitoring for Teams calls and meetings
- Monitoring endpoint device health (CPU, memory usage, background processes, etc.)
- Spotlight slow ISPs causing poor performance and more.
Your CEO's Teams Calls Keep Dropping... What do you do?
Speaker: Joel Oleson (Microsoft MVP), Ben Menesi (VP, Products & Innovation), Carl Baumann (SVP Sales & Business Development)
Recording of this webinar can be found here: https://www.panagenda.com/webinars/the-ceos-ms-teams-calls-keep-dropping-what-do-you-do/
Abstract:
IT administration and support has shifted their focus over the past few years – USER experience is now CRUCIAL.
Enterprise organizations are looking for ways to improve usage and adoption for technologies at the heart of digital transformation, especially Microsoft Teams for calls and meetings. This has prompted IT support groups to find better methods to track and identify quality issues, especially for users working remotely.
Traditional network monitoring tools are optimized for data centers and centralized office locations where employees would access SaaS cloud applications from the corporate infrastructure. These tools no longer work in today’s enterprise landscape with many users working from home. Instead, enterprises need a holistic monitoring tool that provides end-to-end visibility into the employee experience, regardless of where they are working.
In this webinar, you will receive an introduction to OfficeExpert Endpoint Performance Monitoring (EPM). This new module provides data analytics for Microsoft 365 performance and availability from the end-user perspective. If you want to know the truth about your Teams call quality experience, then please join us to see how actionable insights can speed troubleshooting and help remediate issues before they become escalations from an executive.
During the webinar demonstration you will explore topics that include:
- Proactive monitoring for home office network performance
- Identify slow ISP’s causing poor call quality for remote users
- Detailed analytics for end-point computers (CPU, memory usage, patch levels, etc.)
- Fast troubleshooting for call quality issue resolution
Suffering in Silence: Why Don’t Users Report MS Teams Performance Issues?
Webinar Recording: https://www.panagenda.com/webinars/suffering-in-silence-why-dont-users-report-ms-teams-performance-issues/
In the world of IT management, it is easy to forget that the primary focus should be on supporting people, not machines. In this webinar, we are going to show why modernized digital experience monitoring (DEM) solutions are necessary for a successful digital employee experience. Traditional endpoint performance and networking management tools are no longer effective with employees working from anywhere and home office networks leave too many blind spots for performance troubleshooting, especially for Microsoft Teams call quality.
Employees experiencing poor VoIP call quality may never contact the helpdesk and continue to suffer in silence. According to the findings in our recent pulse survey on Common Issues with Microsoft Teams Performance, IT operations is waiting for users to report their issues for Teams call quality. Instead, they should fix problems proactively so they can improve the digital employee experience for hybrid workers, even the quiet ones.
Besides the troubles it causes to the hybrid workers, do you know how much it can cost an organization? In our survey, using a low estimate, we were able to determine that the annual costs of fixing call quality problems in a company with 10,000 employees can be up to $500k! To improve the digital employee experience, and reduce helpdesk cost per ticket, it is necessary to have accurate metrics that provide the measurements and actionable insights necessary for troubleshooting issues before they become widespread problems.
Join us in this webinar where we will investigate real client experiences and show you how they successfully improved the digital employee experience of their hybrid workforce through end-to-end performance monitoring.
What you will learn:
- The ability to truly support a hybrid workforce and deliver a great digital employee experience for Microsoft Teams
- Real-time and reliable data about remote work environments for effective troubleshooting
- Proactive IT support to improve employee collaboration and productivity
- Scalable remediation to prevent issues from becoming widespread
Lessons Learned: 3 Insights from Enterprise Organizations to Improve the Digi...
Webinar Recording: https://www.panagenda.com/webinars/3-insights-from-enterprise-organizations-to-improve-the-digital-experience-for-microsoft-teams-voice/
A presentation by Ben Menesi (VP, Products & Innovation), Joel Oleson (Microsoft MVP) and Carl Baumann (SVP Sales & Business Development)
THE INCREASING IMPORTANCE OF USER EXPERIENCE
A startling revelation has come to light during our recent assessments for Teams call quality at enterprise organizations around the world. We have found that 24% of employees using Microsoft Teams for calls and meetings will experience call quality issues every week. Most of these go unreported to the Helpdesk or IT operations, causing end-users to suffer with ongoing poor call quality. And these are rarely issues with the Microsoft cloud.
So, what is the digital experience (DX) for your employees using Teams voice? Are any of them suffering from performance problems? How do you know?
AMAZING INSIGHTS
After working with many enterprise customers over the past 18 months we have identified THREE common problems that degrade performance for end-users during Teams calls and meetings, especially those working remotely. Here are the areas where these DX issues occur:
1) Underperforming computers (CPU, memory usage, background processes, etc.)
2) Networking bandwidth slowdowns (WiFi signal strength, overloaded Routers/Switches, etc.)
3) and Cloud connection bottlenecks (ISPs, VPN routing, etc.)
Please join us for this webinar to discuss real world stories from other enterprise organizations and learn how they were able to proactively identify call quality issues and improve the DX for their Teams deployment. During the webinar you will receive an overview of OfficeExpert Endpoint Performance Monitoring (EPM). This SaaS solution provides data analytics for Microsoft Teams performance and call quality from the end-user perspective. If you want to know the truth about your Teams digital experience then you need to see how data-driven, actionable insights can identify necessary endpoint / networking enhancements and speed troubleshooting for reported issues.
What you will learn
- Proactive monitoring for the remote user digital experience
- Identifying slow ISPs causing poor call quality for remote users
- Detailed analytics that show lagging performance on endpoint devices
- And more…
Staying Under These Performance Redlines Will Improve VoIP Call Quality
Webinar Recording: https://www.panagenda.com/webinars/staying-under-these-performance-redlines-will-improve-voip-call-quality/
Please join us for this discussion with Ståle Hansen (Microsoft RD & Teams MVP). We are going to explore the maximum limits for Hardware and Networking performance that impact Teams call quality.
If your company is relying on Microsoft Teams for all calls and meetings, then you need to attend this webinar. This will be a technical discussion with Microsoft Teams UC experts on the performance redlines that cannot be crossed. We will review actual metrics from our current customers including over 1 Million endpoints. If you want to improve VoIP call quality for your employees then you must remain beneath these barriers.
During the webinar you will receive an introduction to OfficeExpert Endpoint Performance Monitoring (EPM). This new SaaS solution provides accurate data analytics for Microsoft 365 and Teams voice performance from the end-user perspective. If you want to identify the performance redlines for your end-users and proactively fix hardware limitations and network slowdowns then this solution will provide the actionable insights you need.
During the webinar you will learn about the maximum limits for device hardware and networking performance. Staying underneath these redlines will ensure acceptable Teams call quality performance for your employees.
What you will learn
- Maximum CPU and Memory Usage Limits
- Performance redline you cannot cross for Round-Trip-Times (RTT)
- How to determine bad ISP performance
- How to proactively improve VoIP call quality
- Why getting to the Microsoft Cloud Global Network quickly is so important!
Survey Results: Common Problems with Microsoft Teams Call Quality
Webinar Recording: https://www.panagenda.com/webinars/survey-results-common-problems-with-microsoft-teams-call-quality/
If you want to know how other enterprise organizations are struggling with their Teams voice deployments, then you must attend this webinar. We just finished our Pulse Survey from companies that are relying on Microsoft Teams for calls and meetings and would like to share the shocking results. If you think call quality troubleshooting is taking you a long time, then you will want to hear how other IT operations groups are doing!
Please join us for this webinar to learn about the most common performance issues for Microsoft Teams and what are the likely root-causes. The conversation will summarize the recent survey results and go into detail on the methods and tools used by IT operations groups to investigate and analyze their employees’ digital experience. During the webinar you will also receive an introduction to the OfficeExpert product and see some real-world examples of how this SaaS solution provides accurate performance measurements and enables IT support groups to quickly troubleshoot issues.
During the webinar you will also learn about the Maximum Limits for device hardware and networking performance to ensure acceptable Teams call quality performance.
What you will learn:
- What are the Max CPU and Memory Usage Limits?
- What is the redline you cannot cross for Round-Trip-Times (RTT)?
- How to determine bad ISP performance?
- Why getting to the Microsoft Cloud Global Network quickly is so important!{}
Are Blind Spots in your Unmanaged Networks Impacting Microsoft Teams Performa...
Link to recording: https://www.panagenda.com/webinars/are-blind-spots-in-your-unmanaged-networks-impacting-microsoft-teams-performance/
A webinar by Ben Menesi, Doug Davis & Carl Baumann
Has your company transitioned to Microsoft Teams as the standard Telecom solution for internal and external calls / meetings? If you have gone down this path, then you need to attend this webinar. This will be an eye-opening and insightful presentation on the network blind spots that cause the most challenges for IT support when troubleshooting Teams call quality issues.
While valuable as a high-level oversight tool, the MS Teams Call Quality Dashboard (CQD) doesn’t help isolate what problems are causing issues, especially for networking performance. This is painfully true for remote workers where IT support groups have visibility gaps for home networks, internet service providers (ISPs), and endpoint computer performance. What’s needed for fast troubleshooting is full visibility into each segment of the journey for Teams voice traffic – from the user endpoint to the Teams cloud service. Those insights help clarify whether a performance problem is on the Microsoft side, the local network, the ISP, or the client device.
Please join us for this webinar to hear how unmanaged networks for home office users could be negatively impacting Teams performance for enterprise voice. During the webinar you will receive an introduction to OfficeExpert Endpoint Performance Monitoring (EPM). This new SaaS solution provides data analytics for Microsoft 365 and Teams performance from the end-user perspective, including all the details of their local network and ISP. If you want to know the truth about your Teams call quality experience for remote users, then you should see how actionable insights can speed troubleshooting and help remediate issues before they become escalations to the helpdesk.
What you will learn:
- Real-Time monitoring for remote user call quality performance in Teams
- Detailed analytics for home office networks (Wi-Fi Signal Strength, Network Speeds, etc.)
- In-Depth metrics for ISP performance
- Fast troubleshooting for call quality issue resolution
Why Teams call analytics are critical to your entire business
Webinar Recording: https://www.panagenda.com/webinars/why-teams-call-analytics-is-critical-to-your-entire-business
Nothing is as frustrating and noticeable as being in an important call and being unable to see or hear the other person. Not surprising then, that issues with Teams calls are among the most common problems users call their helpdesk for. Having in depth insight into everything relevant going on at the user’s device, local network, ISP and Microsoft itself during the call is crucial for good Microsoft Teams Call quality support. To ensure a quick and adequate solution and to ensure your users get the most out of their Microsoft 365.
But did you know that ‘bad calls’ are also an excellent indicator of other problems arising? Precisely because it is so noticeable!? Like the canary in the mine, bad calls can be early indicators of problems. Problems that might otherwise not have been noticed for a while but can have a big impact on productivity and satisfaction.
Join this session by Christoph Adler to learn how true Microsoft Teams call quality analytics helped other organizations troubleshoot bad calls and identify and fix problems that impacted Teams calls or the use of Microsoft365 in general.
See what it can do to keep your users happy and productive!
In this session we will cover
- Why CQD data alone is not enough to troubleshoot call problems
- The importance of attributing call problems to the right call participant
- What call quality analytics can do to help you quickly find, fix-, and prevent problems
- Why having retrospective detailed insights matters
- Real life examples of how others have used Microsoft Teams call quality monitoring to problem shoot problems with their ISP, network, device health and more.
Emergency Alert - Why do your CEO’s Microsoft Teams Calls Keep Dropping
Link to recording: https://www.panagenda.com/webinars/emergency-alert-why-do-your-ceos-microsoft-teams-calls-keep-dropping/
A webinar by Ben Menesi, Doug Davis & Carl Baumann
Microsoft Teams has become the default Telecom System at many enterprise organizations. That means the call quality from Teams must be reliable and consistent, especially for executives. And troubleshooting issues needs to be fast and efficient. When problems arise, you need to react quickly, analyze all the performance data, find the root cause, and get it fixed!
However, without the detailed telemetry data to research the true cause, reported call quality issues continue unchecked by most IT groups. This is painfully true for remote workers where IT has visibility gaps for home networks, internet service providers (ISPs), and endpoint computer performance. Having the viewpoint from the end-user digital experience is of utmost importance when trying to find the root cause for Teams call quality issues. What processes and applications were running on the endpoint computer and how was the performance from the home office network and ISP (i.e., Dropped Packets, Hop Count, Round-Trip Times, Peering Distance)?
Enterprise organizations need a holistic monitoring tool that provides end-to-end visibility into the employee experience, regardless of where they are working. In this webinar, you will receive an introduction to OfficeExpert Endpoint Performance Monitoring (EPM). This new SaaS solution provides data analytics for Microsoft 365 performance and availability from the end-user perspective. If you want to know the truth about your Teams call quality experience, then please join us to see how actionable insights can speed troubleshooting and help remediate issues before they become escalations from an executive.
What you will learn
- Fast troubleshooting for call quality issue resolution
- Proactive monitoring for home office network performance
- Identify slow ISP’s causing poor call quality for remote users
- Detailed analytics for end-point computers (CPU, memory usage, background processes, etc.)
Integrating IBM Z and IBM i Operational Intelligence Into Splunk, Elastic, an...
Whether your organization is moving more IT operations to the cloud or enhancing its deployments on-premises, it’s critical to understand the impact of excluding essential data points from legacy systems has on your bottom line. That said, optimizing your cloud deployment isn’t just about cost reduction — it can also positively enhance how you deliver services to your business.
Whether you are just getting started on your cloud journey or are looking to make more data available for your IT operations, Precisely Ironstream can help. In this on-demand webinar, learn how Precisely Ironstream helps customers make IBM Z platform and IBM i operational intelligence available in top cloud IT operational platforms like Splunk, Elastic, and Kafka.
Join this webinar to learn:
- Best practices for easily integrating IBM Z platform (mainframe) and IBM i operational metrics integrated into Splunk, Elastic, and Kafka
- The operational and financial ROI of using Ironstream to integrate legacy systems into modern IT platforms
- How Ironstream customers have benefited from bringing in IBM Z platform (mainframe) and IBM i machine/log data into Splunk, Elastic, and Kafka
ProductivityNet Business Plan Overview 2002
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Delivering your application to users quickly and efficiently is vital to meeting customer expectations and revenue goals. As systems become ever more distributed and complex, this gets more and more difficult. Even a slight delay in identifying and resolving application performance issues could mean lost revenue and unhappy customers.
Because of their complex, distributed IT environment, 200+ production enterprise web services and associated middleware tools, Brian Bemiller, Leader of the SOA/Middleware Team at Westfield Insurance, and his team needed an APM solution that would improve end-user experience, reduce problem resolution time and move them from a reactive to proactive mode.
Join Brian Bemiller to find out how Westfield Insurance:
Fixed a problem that caused a 2 minute user death spiral that 20 people couldn’t fix
Reduced the number of resources and time needed to solve problems
Improved MTTR from ‘too difficult to solve’ to 'solved in just minutes'
Realized 4x response time improvement to rate policies
Provided the business with application performance and quality visibility that resonates with them
View the full Webcast here: http://cpwr.it/GOcIk
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Easier, Faster, and More Powerful – Notes Document Properties Reimagined
Webinar Recording: https://www.panagenda.com/webinars/easier-faster-and-more-powerful-notes-document-properties-reimagined/
Have you ever felt frustrated by the small properties dialog in Notes? Had to create an agent or button to quickly change a field? Searched endlessly for the field you wanted to compare each time you selected a new document? Wished you could just make the damned thing bigger? Luckily, there is a solution – and you probably already have it installed! With the free panagenda Document Properties (Pro) you get the properties dialog you always needed. Big, resizable, full-text searchable. View multiple documents at once or compare them with a diff viewer. Modify any field, and finally have an easy way to handle profile documents for all users. Join HCL Lifetime Ambassador Julian Robichaux to discover how Document Properties can simplify your work and assist you daily when using Domino applications – in the client or the designer. You will never look back!
Key takeaways from this session
- What Document Properties is, which editions there are, and how you can find it in Notes and Domino Designer
- How you can search for and edit any field, compare documents, or CSV export all data
- How to find, edit, and even delete profile documents
- Which configuration settings are available to customize feature
Easier, Faster, and More Powerful – Alles Neu macht der Mai -Wir durchleuchte...
Webinar Recording: https://www.panagenda.com/webinars/alles-neu-macht-der-mai-wir-durchleuchten-den-verbesserten-notes-eigenschaftendialog/
Haben Sie sich schon einmal über den zu kleinen Eigenschaftendialog in Notes geärgert? Mussten Sie einen Agenten oder eine Aktion erstellen, um schnell mal ein Feld zu ändern? Haben Sie jedes mal endlos nach dem zu vergleichenden Feld gesucht, nachdem Sie ein neues Dokument ausgewählt haben? Wollten Sie das verdammte Ding einfach nur größer machen? Zum Glück gibt es dafür eine Lösung – und sie ist wahrscheinlich bereits installiert! Mit dem kostenlosen panagenda Document Properties (Pro) erhalten Sie den Eigenschaftendialog, den Sie schon immer haben wollten. Größer, anpassbar, und im Volltext durchsuchbar. Sehen Sie mehrere Dokumente gleichzeitig oder vergleichen Sie mit einem Diff-Viewer. Ändern Sie beliebige Felder und haben Sie endlich eine einfache Möglichkeit, Profildokumente für alle Benutzer zu verwalten. Entdecken Sie mit HCL Ambassador Marc Thomas, wie Document Properties Ihre Arbeit vereinfachen und Sie bei der täglichen Verwendung
von Domino-Anwendungen unterstützen kann – im Client oder im Designer.
Sie werden es nicht bereuen!
Für Sie in diesem Webinar
- Was Document Properties ist, welche Editionen es gibt und wo es in Notes
und Domino Designer zu finden ist
- Wie Sie nach einem beliebigen Feld suchen und es bearbeiten,
Dokumente vergleichen oder alle Daten per CSV exportieren können
- Suchen, Bearbeiten und auch Löschen von Profildokumenten
- Welche Konfigurationseinstellungen verfügbar sind, um Funktionen anzupassen
- Wie Ihre Endbenutzer davon profitieren
- Sehen Sie alles in einer Live-Demo
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Webinar Recording: https://www.panagenda.com/webinars/staying-under-these-performance-redlines-will-improve-voip-call-quality/
Please join us for this discussion with Ståle Hansen (Microsoft RD & Teams MVP). We are going to explore the maximum limits for Hardware and Networking performance that impact Teams call quality.
If your company is relying on Microsoft Teams for all calls and meetings, then you need to attend this webinar. This will be a technical discussion with Microsoft Teams UC experts on the performance redlines that cannot be crossed. We will review actual metrics from our current customers including over 1 Million endpoints. If you want to improve VoIP call quality for your employees then you must remain beneath these barriers.
During the webinar you will receive an introduction to OfficeExpert Endpoint Performance Monitoring (EPM). This new SaaS solution provides accurate data analytics for Microsoft 365 and Teams voice performance from the end-user perspective. If you want to identify the performance redlines for your end-users and proactively fix hardware limitations and network slowdowns then this solution will provide the actionable insights you need.
During the webinar you will learn about the maximum limits for device hardware and networking performance. Staying underneath these redlines will ensure acceptable Teams call quality performance for your employees.
What you will learn
- Maximum CPU and Memory Usage Limits
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- How to determine bad ISP performance
- How to proactively improve VoIP call quality
- Why getting to the Microsoft Cloud Global Network quickly is so important!
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Webinar Recording: https://www.panagenda.com/webinars/survey-results-common-problems-with-microsoft-teams-call-quality/
If you want to know how other enterprise organizations are struggling with their Teams voice deployments, then you must attend this webinar. We just finished our Pulse Survey from companies that are relying on Microsoft Teams for calls and meetings and would like to share the shocking results. If you think call quality troubleshooting is taking you a long time, then you will want to hear how other IT operations groups are doing!
Please join us for this webinar to learn about the most common performance issues for Microsoft Teams and what are the likely root-causes. The conversation will summarize the recent survey results and go into detail on the methods and tools used by IT operations groups to investigate and analyze their employees’ digital experience. During the webinar you will also receive an introduction to the OfficeExpert product and see some real-world examples of how this SaaS solution provides accurate performance measurements and enables IT support groups to quickly troubleshoot issues.
During the webinar you will also learn about the Maximum Limits for device hardware and networking performance to ensure acceptable Teams call quality performance.
What you will learn:
- What are the Max CPU and Memory Usage Limits?
- What is the redline you cannot cross for Round-Trip-Times (RTT)?
- How to determine bad ISP performance?
- Why getting to the Microsoft Cloud Global Network quickly is so important!{}
Are Blind Spots in your Unmanaged Networks Impacting Microsoft Teams Performa...
Link to recording: https://www.panagenda.com/webinars/are-blind-spots-in-your-unmanaged-networks-impacting-microsoft-teams-performance/
A webinar by Ben Menesi, Doug Davis & Carl Baumann
Has your company transitioned to Microsoft Teams as the standard Telecom solution for internal and external calls / meetings? If you have gone down this path, then you need to attend this webinar. This will be an eye-opening and insightful presentation on the network blind spots that cause the most challenges for IT support when troubleshooting Teams call quality issues.
While valuable as a high-level oversight tool, the MS Teams Call Quality Dashboard (CQD) doesn’t help isolate what problems are causing issues, especially for networking performance. This is painfully true for remote workers where IT support groups have visibility gaps for home networks, internet service providers (ISPs), and endpoint computer performance. What’s needed for fast troubleshooting is full visibility into each segment of the journey for Teams voice traffic – from the user endpoint to the Teams cloud service. Those insights help clarify whether a performance problem is on the Microsoft side, the local network, the ISP, or the client device.
Please join us for this webinar to hear how unmanaged networks for home office users could be negatively impacting Teams performance for enterprise voice. During the webinar you will receive an introduction to OfficeExpert Endpoint Performance Monitoring (EPM). This new SaaS solution provides data analytics for Microsoft 365 and Teams performance from the end-user perspective, including all the details of their local network and ISP. If you want to know the truth about your Teams call quality experience for remote users, then you should see how actionable insights can speed troubleshooting and help remediate issues before they become escalations to the helpdesk.
What you will learn:
- Real-Time monitoring for remote user call quality performance in Teams
- Detailed analytics for home office networks (Wi-Fi Signal Strength, Network Speeds, etc.)
- In-Depth metrics for ISP performance
- Fast troubleshooting for call quality issue resolution
Why Teams call analytics are critical to your entire business
Webinar Recording: https://www.panagenda.com/webinars/why-teams-call-analytics-is-critical-to-your-entire-business
Nothing is as frustrating and noticeable as being in an important call and being unable to see or hear the other person. Not surprising then, that issues with Teams calls are among the most common problems users call their helpdesk for. Having in depth insight into everything relevant going on at the user’s device, local network, ISP and Microsoft itself during the call is crucial for good Microsoft Teams Call quality support. To ensure a quick and adequate solution and to ensure your users get the most out of their Microsoft 365.
But did you know that ‘bad calls’ are also an excellent indicator of other problems arising? Precisely because it is so noticeable!? Like the canary in the mine, bad calls can be early indicators of problems. Problems that might otherwise not have been noticed for a while but can have a big impact on productivity and satisfaction.
Join this session by Christoph Adler to learn how true Microsoft Teams call quality analytics helped other organizations troubleshoot bad calls and identify and fix problems that impacted Teams calls or the use of Microsoft365 in general.
See what it can do to keep your users happy and productive!
In this session we will cover
- Why CQD data alone is not enough to troubleshoot call problems
- The importance of attributing call problems to the right call participant
- What call quality analytics can do to help you quickly find, fix-, and prevent problems
- Why having retrospective detailed insights matters
- Real life examples of how others have used Microsoft Teams call quality monitoring to problem shoot problems with their ISP, network, device health and more.
Emergency Alert - Why do your CEO’s Microsoft Teams Calls Keep Dropping
Link to recording: https://www.panagenda.com/webinars/emergency-alert-why-do-your-ceos-microsoft-teams-calls-keep-dropping/
A webinar by Ben Menesi, Doug Davis & Carl Baumann
Microsoft Teams has become the default Telecom System at many enterprise organizations. That means the call quality from Teams must be reliable and consistent, especially for executives. And troubleshooting issues needs to be fast and efficient. When problems arise, you need to react quickly, analyze all the performance data, find the root cause, and get it fixed!
However, without the detailed telemetry data to research the true cause, reported call quality issues continue unchecked by most IT groups. This is painfully true for remote workers where IT has visibility gaps for home networks, internet service providers (ISPs), and endpoint computer performance. Having the viewpoint from the end-user digital experience is of utmost importance when trying to find the root cause for Teams call quality issues. What processes and applications were running on the endpoint computer and how was the performance from the home office network and ISP (i.e., Dropped Packets, Hop Count, Round-Trip Times, Peering Distance)?
Enterprise organizations need a holistic monitoring tool that provides end-to-end visibility into the employee experience, regardless of where they are working. In this webinar, you will receive an introduction to OfficeExpert Endpoint Performance Monitoring (EPM). This new SaaS solution provides data analytics for Microsoft 365 performance and availability from the end-user perspective. If you want to know the truth about your Teams call quality experience, then please join us to see how actionable insights can speed troubleshooting and help remediate issues before they become escalations from an executive.
What you will learn
- Fast troubleshooting for call quality issue resolution
- Proactive monitoring for home office network performance
- Identify slow ISP’s causing poor call quality for remote users
- Detailed analytics for end-point computers (CPU, memory usage, background processes, etc.)
Integrating IBM Z and IBM i Operational Intelligence Into Splunk, Elastic, an...
Whether your organization is moving more IT operations to the cloud or enhancing its deployments on-premises, it’s critical to understand the impact of excluding essential data points from legacy systems has on your bottom line. That said, optimizing your cloud deployment isn’t just about cost reduction — it can also positively enhance how you deliver services to your business.
Whether you are just getting started on your cloud journey or are looking to make more data available for your IT operations, Precisely Ironstream can help. In this on-demand webinar, learn how Precisely Ironstream helps customers make IBM Z platform and IBM i operational intelligence available in top cloud IT operational platforms like Splunk, Elastic, and Kafka.
Join this webinar to learn:
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- The operational and financial ROI of using Ironstream to integrate legacy systems into modern IT platforms
- How Ironstream customers have benefited from bringing in IBM Z platform (mainframe) and IBM i machine/log data into Splunk, Elastic, and Kafka
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Delivering your application to users quickly and efficiently is vital to meeting customer expectations and revenue goals. As systems become ever more distributed and complex, this gets more and more difficult. Even a slight delay in identifying and resolving application performance issues could mean lost revenue and unhappy customers.
Because of their complex, distributed IT environment, 200+ production enterprise web services and associated middleware tools, Brian Bemiller, Leader of the SOA/Middleware Team at Westfield Insurance, and his team needed an APM solution that would improve end-user experience, reduce problem resolution time and move them from a reactive to proactive mode.
Join Brian Bemiller to find out how Westfield Insurance:
Fixed a problem that caused a 2 minute user death spiral that 20 people couldn’t fix
Reduced the number of resources and time needed to solve problems
Improved MTTR from ‘too difficult to solve’ to 'solved in just minutes'
Realized 4x response time improvement to rate policies
Provided the business with application performance and quality visibility that resonates with them
View the full Webcast here: http://cpwr.it/GOcIk
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Webinar Recording: https://www.panagenda.com/webinars/easier-faster-and-more-powerful-notes-document-properties-reimagined/
Have you ever felt frustrated by the small properties dialog in Notes? Had to create an agent or button to quickly change a field? Searched endlessly for the field you wanted to compare each time you selected a new document? Wished you could just make the damned thing bigger? Luckily, there is a solution – and you probably already have it installed! With the free panagenda Document Properties (Pro) you get the properties dialog you always needed. Big, resizable, full-text searchable. View multiple documents at once or compare them with a diff viewer. Modify any field, and finally have an easy way to handle profile documents for all users. Join HCL Lifetime Ambassador Julian Robichaux to discover how Document Properties can simplify your work and assist you daily when using Domino applications – in the client or the designer. You will never look back!
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Conference: Engage 2024 in Antwerp
Type: Development – Session
Speakers: Julian Robichaux
Title: How to Prepare Applications for Notes 64-bit Clients
Abstract:
Why 64-bit? Do you need it? Is it painful to switch? Will your applications stop working? Do you have to rewrite everything? Will the new Java 17 break things? We have the answers to these questions and more!
Spoiler warning: 64-bit clients are here, and your applications are not ready. But not to worry; everything is fixable.
Join this session with Julian Robichaux from panagenda to find out how. He will guide you through this journey and give you all the tools, tips, and tricks you need to outmaneuver any dangers and pitfalls. Get started today!
Dive into these 64-bit topics:
+ HCL guidelines for updating applications
+ LotusScript: known issues, patterns to look for, debugger bugs, compiling with older Designers
+ API calls: parameters, dealing with structs, NotesSession.UseDoubleAsPointer
+ Java: Java 17, added/removed functionalities, compiler settings, XPages
+ Eclipse plugins
Co01_panagenda_NotesDomino-Licensing-Understand-and-Optimize-DLAU-results-wit...
Conference: Engage 2024 in Antwerp
Type: Commercial – Session
Speakers: Henning Kunz
Title: Notes/Domino Licensing: Understand and Optimize DLAU results with panagenda solutions
Abstract:
panagenda is renowned for its robust and tested solutions designed to enhance and manage the Notes Client. Our offerings extend to proactively monitoring Domino infrastructures and analyzing the Domino-based application landscape. This includes comprehensive assessments of application inventory, usage, design similarities, and content. In this engaging session, we aim to illuminate a different aspect – the HCL Notes/Domino Licenses.
The community has been buzzing with excitement about HCL's new streamlined licensing model for Notes/Domino. As many of you are aware, HCL provides a tool called DLAU, which is crucial for determining the licenses associated with your Notes/Domino infrastructure. During our sponsored session, we will delve into how our two flagship panagenda products, iDNA for Applications (IFA) and Security Insider (SI), can play a pivotal role in comprehending, validating, and optimizing the results obtained through DLAU. Join us to discover how these tools can empower you in navigating the complexities of HCL Notes/Domino licensing.
Ad01_Navigating-HCL-Notes-14-Upgrades_A-Comprehensive-Guide-for-Conquering-Ch...
Conference: Engage 2024 in Antwerp
Type: Administration & Development – Session
Speakers: Christoph Adler
Title: Navigating HCL Notes 14 Upgrades: A Comprehensive Guide for Conquering Challenges
Abstract:
In this session Christoph Adler will guide you systematically through the intricate process of mastering every challenge encountered in an HCL Notes 14 Upgrade project. Numerous changes from 32 to 64-bit architecture necessitate careful consideration and resolution within the upgrade package itself. This includes tasks such as uninstallation (incl. nice.exe in 32- and 64-bit), cleanup procedures (addressing old program and shareddata folders and more), migration the data folder and the very important notes.ini file, and meticulous installation practices (sorting order, command lines, parsing logs, etc.).
The session will also delve into pre-configuration essentials for new users, covering elements like the common folder, stub notes.ini, config file and others to ensure a seamless onboarding process. Emphasizing the impact of changes in bitness and folder locations in Notes 14, the discussion will explore considerations for Anti-Virus, DEP, AppBlocker and Security Software, highlighting their potential as game-changers for end-user performance.
Having thoroughly examined the aforementioned aspects, the session will conclude with an objective and candid comparison of various Notes upgrade methods, enabling participants to make informed decisions tailored to their specific project requirements.
W01_panagenda_Navigating-the-Future-with-The-Hitchhikers-Guide-to-Notes-and-D...
Conference: Engage2024 in Antwerp
Type: Workshop
Speakers: Florian Vogler, Henning Kunz, Christoph Adler
Title: Navigating the Future with The Hitchhiker's Guide to Notes and Domino 14
Abstract:
Embark on an exhilarating journey with industry trailblazers Florian Vogler, Henning Kunz, and Christoph Adler in this not-to-be-missed workshop at the forefront of the tech universe.
Get ready for a thrilling kick-off as we navigate the current state of the HCL universe, setting the stage for an exploration of the groundbreaking Notes and Domino 14. Discover the latest enhancements and revolutionary features that will redefine your experience.
In this interactive session, unlock a treasure trove of tips and tricks to elevate your utilization of version 14, both with and without the game-changing panagenda MarvelClient. Brace yourself for also diving into Nomad, Nomad Web, and VoltMX, expanding your horizons in the expansive HCL landscape.
Be a part of this exclusive opportunity to stay ahead in the ever-evolving world of HCL technologies. Your journey to mastering Notes and Domino 14 begins here.
And remember, in the spirit of intergalactic exploration, don't forget to bring your towel!
Modern Roaming for Notes and Nomad – Cheaper Faster Better Stronger
Webinar Recording: https://www.panagenda.com/webinars/modern-roaming-for-notes-and-nomad-cheaper-faster-better-stronger/
Users want a seamless user experience across devices or after a reinstall. They don’t want to waste time finding and setting up all their configuration and applications again every time. What if they change or lose their device? Have multiple computers? Are on VDI/Citrix? Get a client update? Reset their device? An end-user should always have their UI and configuration exactly as they had it before.
In this webinar, HCL Ambassador Christoph Adler will show you how to easily solve these problems. Create roaming configurations that include all the UI elements and settings you need. Meet and exceed your users’ and organization’s expectations, with low network and disk impact, starting tomorrow!
What you will learn
- Using roaming to sync Notes configurations across different client versions and platforms
- How roaming can improve performance and reliability, especially on VDI/Citrix
- How to do a one-time migration of client configurations to Nomad
- Setting up continuous roaming for Nomad (both on mobile and web versions)
- Recovering previous client configurations on demand
So einfach geht modernes Roaming fuer Notes und Nomad.pdf
Webinar Recording: https://www.panagenda.com/webinars/so-einfach-geht-modernes-roaming-fur-notes-und-nomad/
Wenn Nutzer mehrere Geräte nutzen oder ihr Gerät wechseln, neu installieren oder verlieren, wollen sie ihre Anwendungen, Benutzeroberfläche und Konfiguration nicht jedes Mal erneut anpassen. Das kostet Zeit und Nerven. Manche Nutzer verwenden auch mehrere Computer oder sind auf VDI/Citrix unterwegs. Wie kann ein Endbenutzer seine individuellen Einstellungen und Anwendungen in obigen Szenarien beibehalten?
In diesem Webinar erklärt Ihnen HCL Ambassador Marc Thomas, wie Sie solche Herausforderungen einfach meistern können. Erstellen Sie Roaming-Konfigurationen, die alle notwendigen Elemente und Einstellungen der Benutzeroberfläche enthalten. Erreichen und übertreffen Sie die Anforderungen Ihrer Nutzer und Ihres Unternehmens mit minimalem Netzwerk- und Festplattenaufwand – schon ab morgen!
Was Sie lernen werden
- Roaming zum Abgleichen von Notes-Konfigurationen über verschiedene Client-Versionen und -Plattformen nutzen
- Wie Roaming die Performance und Zuverlässigkeit steigern kann, vor allem bei VDI/Citrix
- So migrieren Sie einmalig Client-Konfigurationen zu Nomad
- Kontinuierliches Roaming für Nomad einrichten (für mobile und Web-Versionen)
- Bei Bedarf frühere Client-Einstellungen wiederherstellen
Why device, WIFI, and ISP insights are crucial to supporting remote Microsoft...
Webinar Recording: https://www.panagenda.com/webinars/why-device-wifi-and-isp-insights-are-crucial-to-supporting-remote-microsoft-365-users/
In an era dominated by users working remotely from home or other different settings, understanding the intricacies of the user’s “last mile” – with what device, what peripheral equipment and HOW they connect to the office network or Microsoft 365 services – is critical for optimizing user experiences. Knowing that it’s the CPU being overloaded when your CEO is having trouble during that important Teams Call or that the accountant’s failure to connect to his files is caused by his home router, and not Microsoft 365 is crucial. In this webinar Christoph Adler delves into the significance of comprehending the entire remote user journey and the impact device health, local/home/remote networking have on the users experience and quality of service. Join us to learn how User Experience monitoring can help you be more effective and successful in supporting remote workers.
In this session we will talk about
- How device Health and what’s going on on the remote devices directly influences user experience and overall productivity.
- What you should know about the impact that diverse home networks, bandwidth, latency, network stability and ISP can have on successful remote connectivity.
- The importance of the User’s Context: Understand why, with cloud, the only way to truly say anything about a user’s experience is if it’s done from the exact user context and location.
- Real-life examples of Impactful Insights: Explore real-world examples showcasing the need for hardware replacements based on user requirements, efficient software/driver installations, and the challenges posed by high volatility in local/home/remote networks and environments.
Why you need monitoring to keep your Microsoft 365 journey successful
Webinar Recording: https://www.panagenda.com/webinars/why-you-need-monitoring-to-keep-your-microsoft-365-journey-successful/
"Why should you even care about end-to-end monitoring and User Experience Monitoring?” Spoiler alert, you should!
In a world where Microsoft 365 and hybrid/remote work are becoming the norm, not the exception, you should be able to support your users end-to-end. Wherever they are and at whatever time. But with services in the cloud and users constantly moving around between home / remote networks as well as company-controlled infrastructure, traditional methods often struggle. Leaving out important factors that can impact your user’s ‘journey’ and giving you false or incomplete pictures of what’s really going on.
Join this 30min session by Christop Adler with real-life examples to learn more about what User Experience end-to-end monitoring really is, why it’s not the same as what traditional monitoring solutions offer and, most importantly, why it matters and what you should expect from it.
In this session we will talk about
- Traditional monitoring techniques vs modern
- ‘Expected normal’ vs industry benchmark monitoring.
- How User Experience Monitoring can help ensure quality of service, lift user satisfaction and drive productivity.
- Why other companies who started using it, can’t do without anymore.
- How you can greatly increase your user’s satisfaction rates and overall Microsoft 365 cloud success.
Developer Special: How to Prepare Applications for Notes 64-bit Clients
Webinar Recording: https://www.panagenda.com/webinars/developer-special-how-to-prepare-applications-for-notes-64-bit-clients/
Why 64-bit? Do you need it? Is it painful to switch? Will your applications stop working? Do you have to rewrite everything? Will the new Java 17 break things? We have the answers to these questions and more!
Spoiler warning: 64-bit clients are coming, and your applications are not ready. But not to worry; everything is fixable.
Join this webinar special with Notes development legend and HCL Lifetime Ambassador Julian Robichaux to find out. He will guide you through this journey and give you all the tools, tips, and tricks you need to outmaneuver any dangers and pitfalls. Get started today!
Dive into these 64-bit topics
- HCL guidelines for updating applications
- LotusScript: known issues, patterns to look for, debugger bugs, compiling with older Designers
- API calls: parameters, dealing with structs, NotesSession.UseDoubleAsPointer
- Java: Java 17, added/removed functionalities, compiler settings, XPages
- Eclipse plugins
Everything You Need to Know About HCL Notes 14
Webinar Recording: https://www.panagenda.com/webinars/everything-you-need-to-know-about-hcl-notes-14/
The release of Notes 14 is not too far away. By the time you are joining this webinar it might even be out already. An exciting time! And there’s so much to consider: A new JVM, an updated Eclipse version, and the client is now exclusively 64-bit – just for a start. It’s the perfect time to consider if, when, and how you want to upgrade, and we have all the facts you need right here.
Join this webinar with HCL Ambassador and leading expert Christoph Adler to get the complete rundown of everything you need to know and do. Whether you have already started to plan your upgrade or are just considering the pros and cons, this is the session for you.
Get answers on questions like
- What’s new in Notes 14
- Is Notes 14 right for you (yet), or is Notes 12 a better choice
- What do you need to consider before upgrading
- What challenges come with 64-bit clients
- What are the know issues and workarounds
- What are the best tweaks to get the most out of Notes 14
Alles was Sie über HCL Notes 14 wissen müssen
Webinar Recording: https://www.panagenda.com/webinars/alles-was-sie-uber-hcl-notes-14-wissen-mussen/
Die Release von HCL Notes 14 ist immer noch in aller Munde. Wenn Sie an diesem Webinar teilnehmen, könnte die Version sogar schon verfügbar sein. Aufregend! Es gibt viel zu bestaunen: neue Version der JVM, neue Eclipse-Version, und der Client ist nur noch als 64-Bit-Version verfügbar – um nur einige Highlights zu nennen. Ein guter Zeitpunkt, um darüber nachzudenken, ob, wie und wann der Umstieg auf Notes 14 sinnvoll sein könnte. Seien Sie versichert, dass alle Antworten, die Sie brauchen, in diesem Webinar bekommen werden.
Nehmen Sie an unserem Webinar mit dem HCL-Botschafter und führenden Experten Marc Thomas teil. Sie erhalten einen umfassenden Überblick und können den geschäftlichen Nutzen, aber auch die Kosten einer Umstellung besser einschätzen. Alles, was Sie wissen müssen und tun sollten, egal ob Sie bereits mitten im Upgrade sind oder noch die Vor- und Nachteile abwägen.
Was Sie lernen werden
- Was ist neu in HCL Notes 14?
- Ist HCL Notes 14 die richtige Wahl für Sie oder ist Notes 12 besser?
- Was ist vor einem Upgrade zu beachten?
- Welche Herausforderungen bringen 64-bit Notes Clients mit sich?
- Welche Probleme sind bekannt und welche Lösungen gibt es?
- Tipps und Tricks, um das Meiste aus Notes 14 herauszuholen
Workshop: HCL Notes 14 Upgrades einfach gemacht – von A bis Z
Webinar Recording: https://www.panagenda.com/webinars/workshop-hcl-notes-14-upgrades-einfach-gemacht-von-a-bis-z/
Die Zeit ist fast gekommen: Notes 14 steht vor der Tür und bringt eine Fülle von neuen Funktionen mit sich. Mit dem sich abzeichnenden Ende des Produktsupports für HCL Notes 9 & 10 im Jahr 2024 ist es höchste Zeit, über ein Upgrade nachzudenken. Bisher haben Sie vielleicht gezögert, weil Upgrade-Projekte in der Regel langwierig, anstrengend und voller Stolpersteine sind. Aber das muss nicht sein. Erstinstallation oder Upgrade, Laptop oder virtuelle Infrastruktur – Sie können Upgrades in wenigen Minuten durchführen, ohne die Benutzer bei ihrer Arbeit zu stören. Sehen Sie wie!
In diesem spannenden Hands-On Workshop unter der Leitung des HCL Ambassador Marc Thomas erhalten Sie aus erster Hand Tipps und Anleitungen zur Konfiguration, Vorbereitung und Durchführung von blitzschnellen Installationen von HCL Notes 14 mit MarvelClient Upgrade. Auch für bestehende Anwender von MarvelClient Upgrade ist dies eine gute Auffrischungsveranstaltung mit Fokus auf Notes 14 – denn es wird unter anderem gezeigt, wie Sie bestehende Upgrade-Konfigurationen wiederverwenden können, um noch schneller zu werden.
Und das Beste: Wenn Sie MarvelClient Upgrade noch nicht kennen, können Sie mit unserer kostenlosen Version sofort loslegen und Ihr neu erworbenes Wissen in die Praxis umsetzen!
Was Sie lernen werden
- Upgrade von Notes-Clients von beliebiger Ausgangsversion/-konfiguration auf die gewünschte Zielversion und -konfiguration
- Upgradepakete konfigurieren und vorbereiten, inkl. Spezialbehandlung von Themen rund um Notes 14, wie zum Beispiel der Wechsel von 32-bit auf 64-bit
- Ausrollen und Durchführen der Upgrades mit MarvelClient ohne Endbenutzer zu stören oder Softwaredeployment verwenden zu müssen
- Pakete für die Erstinstallation auf neuen PCs schnüren
- Pakete für virtualle Umgebungen wie Citrix oder VDI, inklusive aller nötigen Optimierungen und Leistungsverbesserungen
How to Perform HCL Notes 14 Upgrades Smoothly
Webinar Recording: https://www.panagenda.com/webinars/how-to-perform-hcl-notes-14-upgrades-smoothly/
HCL Notes 14 is coming out soon with many new features. Combine this with the fact that HCL will end their support for Notes 9 and 10 in 2024, and it is time to finally consider moving to a newer version.
You may have been hesitant so far because upgrades seem like long and arduous projects with many pitfalls. But it doesn’t have to be like that. Whether it is a fresh install or an upgrade, whether it is on a laptop, PC, or some virtual infrastructure – you can get upgrades done in minutes without disrupting users. Come and see how!
In this live, hands-on workshop HCL Ambassador Christoph Adler will show you in detail how you can use MarvelClient Upgrade to configure, prepare, and run the smoothest and fastest HCL Notes 14 installations ever. Even if you are already using MC Upgrade, it is a good refresher with a focus on what’s changed for Notes 14 and how you can re-use what you already have to be even faster.
The best part: if you don’t yet have MarvelClient Upgrade, you can immediately start using what you learn here, with our free version!
You will learn how to use MarvelClient Upgrade to
- Upgrade from any current Notes client configuration or version to your desired target configuration and version in a single, seamless step
- Configure and prepare upgrade packages and deal with Notes 14 specific issues, like the switch from 32-bit to 64-bit
- Deploy and run upgrade packages using MarvelClient without disrupting users or need for software deployment
- Create self-contained packages for initial installation of Notes 14 on new PCs
- Create packages for easy installation of Notes 14 on virtual platforms like Citrix and VDI including all needed optimizations and performance tweaks
The Ultimate Administrator’s Guide to HCL Nomad Web
Webinar Recording: https://www.panagenda.com/webinars/the-ultimate-administrators-guide-to-hcl-nomad-web/
HCL Nomad Web is THE talk around the watercooler. More and more companies are looking into supplementing or outright replacing their Notes clients with this new browser based HCL solution. But doing so is a daunting prospect, given the many new technologies in play. To help you out, we went and collected everything you need to know in one place. Getting HCL Nomad Web up and running – start to finish, with live demos – only here!
Join HCL Ambassador Christoph Adler in this unmissable event for HCL administrators. Everything you see here you can put to good use immediately, as all tools are available with your HCL CCB license or are even free to use. Whether you already are using it, have just decided to start your HCL Nomad journey, or only want to see what it would mean to go down this path: if you don’t want to be left in the past, you must not miss this webinar!
What you will learn
- Understanding requirements, benefits, and limitations of HCL Nomad Web
- Installing HCL Nomad Web on the server (with or without HCL SafeLinx)
- Performing initial setup for end-users while preserving the workspace from their Notes clients
- Dealing with virtual infrastructures such as Citrix, VMWare, TS, and VDI
- Operating, optimizing, and troubleshooting on servers and clients
Die ultimative Anleitung für HCL Nomad Web Administratoren
Webinar Recording: https://www.panagenda.com/webinars/die-ultimative-anleitung-fur-hcl-nomad-web-administratoren/
HCL Nomad Web ist DAS heiße Thema in der Notes-Welt. Immer mehr Unternehmen erwägen, ihre HCL Notes-Landschaft mit Nomad Web zu ergänzen oder sogar komplett zu ersetzen. Es ist verständlich, dass die Veränderungen und neuen Technologien überwältigend wirken können. Um dem entgegenzuwirken, erfahren Sie in diesem Webinar alles, was Sie über Nomad wissen müssen – angefangen von den ersten Schritten bis hin zum endgültigen Rollout bei den Anwendern. Alles praxisnah und leicht verständlich erklärt.
Verpassen Sie auf keinen Fall dieses aufschlussreiche Webinar mit dem renommierten HCL Ambassador Marc Thomas. Gewinnen Sie wertvolle Erkenntnisse, die Sie sofort in die Tat umsetzen können, denn alles, was Sie brauchen, ist in Ihrer HCL CCB-Lizenz bereits enthalten oder kostenlos erhältlich. Egal, ob Sie bereits in die Welt von HCL Nomad Web eingetaucht sind, den Einstieg planen oder einfach nur neugierig sind, ob die Lösung auch für Sie geeignet ist – wenn Sie nicht in der Vergangenheit stecken bleiben wollen, sollten Sie dieses Webinar nicht verpassen!
Was Sie lernen werden
- Anforderungen, Vorteile, und Beschränkungen von HCL Nomad Web
- Installation auf dem Server (mit und ohne HCL SafeLinx)
- Initiales Setup für Endbenutzer inkl. Übernahme des bestehenden Notes Client Arbeitsbereiches
- Umgang mit virtuellen Infrastrukturen wie Citrix, VMWare, TS und VDI
- Betrieb, Optimierung und Fehlerbehebung auf Server und Client
Bring the Modern and Seamless User Experience You Deserve to HCL Nomad
Webinar Recording: https://www.panagenda.com/webinars/bring-the-modern-and-seamless-user-experience-to-hcl-nomad/
HCL Nomad is the future and is expected to give a modern, seamless user experience. But you don’t achieve that out of the box. The UI can be a bit of a pain, some Domino Applications aren’t ready for it, and the annoying realities of roaming, BYOD, browsers, and multiple devices rear their ugly heads.
Join this hands-on webinar on June 06 where one of the authorities in the field, Christoph Adler, demonstrates how to provide a modern user experience that is as seamless as your workforce expects it to be. Be among the first to achieve Nomad clients that give your users what they need, work without breaking down, follow compliance guidelines, and reduce the workload of IT and support – today!
What you will learn:
- Stay on top of all devices and users in one place with automatic discovery.
- Understand Recent Applications and Workspaces in Nomad – and master them.
- Manage replication for mobile use cases and block unwanted or incompatible applications from opening on Nomad.
- How to configure Nomad for a smooth experience that honors compliance needs.
- Give users a roaming configuration that moves with them across devices, no matter what happens.
Wie man HCL Nomad eine moderne User Experience verschafft
Webinar Recording: https://www.panagenda.com/webinars/wie-man-hcl-nomad-eine-moderne-user-experience-verschafft/
HCL Nomad ist die Zukunft des Clients. Sie erwarten sich eine moderne, nahtlose User Experience, aber stellen schnell fest, dass dies nicht einfach von selbst passiert. Die Benutzeroberfläche kann mühsam sein, einige Ihrer Domino-Anwendungen sind (noch) nicht auf Nomad ausgelegt, und die anstrengenden Realitäten von Roaming, BYOD, Browsern und mehreren Geräten kommt immer wieder zum Vorschein. Es gibt viel zu tun.
Nehmen Sie an diesem praxisnahen Webinar am 6. Juni teil, in dem einer der führenden Experten auf diesem Fachgebiet, Marc Thomas, demonstriert, wie Sie eine moderne, nahtlose User Experience schaffen, die die Erwartungen Ihrer Mitarbeiter:innen übertrifft. Sie können ganz vorne dabei sein, wenn es um Nomad Clients geht, die einfach funktionieren, Compliance-Richtlinien erfüllen, und Ihren Arbeitsaufwand verringern!
Dabei gehen wir besonders auf die folgenden Themen ein:
- Behalten Sie den Überblick über alle Geräte und Anwender:innen an einem Ort dank automatischer Inventur.
- Erfahren Sie mehr über Recent Applications und Workspaces in Nomad – und lernen Sie, diese zu meistern.
- Verwalten Sie Replikation für mobile Anwendungsfälle und verhindern Sie, dass unerwünschte oder inkompatible Anwendungen auf Nomad geöffnet werden.
- Konfigurieren Sie Nomad so, dass es reibungslos funktioniert und die Compliance-Anforderungen erfüllt.
- Geben Sie Anwender:innen eine Roaming-Konfiguration, die sie auf allen Geräten begleitet, egal was passiert.
Im Praxistest – Microsoft Teams Performance im hybriden Arbeitsalltag
Webinar Recording: https://www.panagenda.com/webinars/im-praxistest-microsoft-teams-performance-im-hybriden-arbeitsalltag/
Der Zug der hybriden Arbeit ist unaufhaltsam. Um die Erwartungen von Anwendern und Unternehmen an einen modernen, hybriden Arbeitsplatz zu erfüllen, werden Cloud-basierte Kollaborationslösungen wie Microsoft Teams ständig um neue Funktionen und Integrationsmöglichkeiten erweitert. Dabei gehen Anwender und Unternehmen davon aus, dass ihr hybrider Arbeitsplatz jederzeit reibungslos funktioniert. Doch geht diese Rechnung auf?
Denn die immer neuen Herausforderungen im täglichen Betrieb halten nicht nur die IT-Teams in Atem, schlechte Benutzererfahrungen schlagen sich auch massiv auf die Stimmung der Anwender nieder. Schlimmer noch: Sie können sogar das Erreichen von Unternehmenszielen gefährden. Unternehmen, die gut aufgestellt sind, profitieren spürbar. Andere bleiben zunehmend auf der Strecke.
Für alle, die mehr erwarten.
Seien Sie mit dabei, wenn die beiden Microsoft 365 und Microsoft Teams Experten Michael Greth (MVP) und Stefan Fried (Senior Program Manager & Senior Consultant, panagenda) aus ihrer täglichen Praxis berichten. Erfahren Sie, welche Probleme sich hinter den Kulissen von Microsoft 365 und Microsoft Teams verbergen, wie sich diese auf die Unternehmensziele auswirken können und welche Lösungsansätze zur Verfügung stehen.
Über die Sprecher
Michael Greth, MVP
Michael Greth arbeitet als freier Berater und Trainer um Themen zu Themen der digitalen Transformation mit den Schwerpunkten Microsoft 365, SharePoint, Künstliche Intelligenz und Video im Unternehmen. Seit 24 Jahren ist er MVP (Most Valuable Professional) für Office Apps & Services.
Stefan Fried, Senior Program Manager & Senior Consultant, panagenda
Stefan Fried verfügt über mehr als 20 Jahre Erfahrung im Umfeld von Collaboration-Lösungen. Er ist seit 2013 Teil von panagenda und als Senior Program Manager & Senior Consultant von OfficeExpert und GreenLight tätig. Infrastrukturanalysen und Monitoring für panagenda-Kunden sind seine Spezialgebiete.
Diese und weitere Themen erwarten Sie:
- Der hybride Arbeitsplatz: Optimierungsstrategien für eine nachhaltig effiziente Arbeitsumgebung (Fokus: Microsoft Teams)
- Digital Experience Monitoring: Warum End-to-End in vielen Fällen nicht wirklich End-to-End ist
- Gewohnheiten neu gedacht: Microsoft Teams Experience Monitoring als Drehscheibe für mehr Effizienz
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The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
UiPath Test Automation using UiPath Test Suite series, part 4
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Epistemic Interaction - tuning interfaces to provide information for AI support
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Bits & Pixels using AI for Good.........
A whirlwind tour of tech & AI for socio-environmental impact.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
GraphRAG is All You need? LLM & Knowledge Graph
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Accelerate your Kubernetes clusters with Varnish Caching
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Leading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdf
The Art of the Pitch: WordPress Relationships and Sales
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Presented by Suzanne Phillips and Alex Marcotte
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
When stars align: studies in data quality, knowledge graphs, and machine lear...
Keynote at DQMLKG workshop at the 21st European Semantic Web Conference 2024
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scalable Platform by VP of Product, The New York Times
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovation With Your Product by VP of Product Design, Warner Music Group
UiPath Test Automation using UiPath Test Suite series, part 3
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
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State of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4
Epistemic Interaction - tuning interfaces to provide information for AI support
Epistemic Interaction - tuning interfaces to provide information for AI support
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
Accelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish Caching
Leading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdf
The Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and Sales
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3
Accelerate ROI for Microsoft 365 through Improved Digital Experience Monitoring
- 1. Actionable Insights Accelerate ROI for M365 --- through Improved Digital Experience Monitoring Digital Experience Monitoring
- 2. Speakers Ben Menesi VP of Products & Innovation Gary Steere Chief Product Officer Carl Baumann Managing Director – North America
- 3. Overview Enterprise Experience & Awards 2007 Initial software release: • IBM Domino monitoring and data analytics solution 2011 Company Expansion: • New Domino application analytics and evaluation toolset • Expanded company with new offices in North America 2015 Surpassed 700 customers: • Customers in 75 countries • Initial release of Enterprise E-Mail Analytics 2016 Transition to Microsoft: • Design and architecture for OfficeExpert solution • Began customer interviews and business requirements analysis 2018 Focus on Microsoft 365: • v1.0 Release of OfficeExpert • Data analytics for TEAMS usage and Microsoft 365 licensing 2022 Announced OfficeExpert v4 • Digital Experience Monitoring (DEM) • Teams Call Quality Troubleshooting • Network Performance Monitoring • Real-Time Analytics • 1M Endpoints Now
- 4. Agenda 1 Overview and Introductions 2 Challenges Supporting the “Work from Anywhere” Model 3 Measuring ROI / Productivity from Teams Call Quality 4 How Digital Experience Monitoring Improves Productivity 5 Real-Time Analytics Demonstration 6 Q&A
- 5. Supporting “Work from Anywhere” Slow network ? Dropped calls ? Slow hardware performance ? What’s causing the problems …
- 6. 270M 270 million monthly users for Microsoft Teams HUGE active usage increase since March 2020. - Microsoft financial report in January 2022 Teams Users
- 7. ~3/4 of the Business Value of M365 is Driven by Adoption Realized Benefits Upon M365 Implementation 26% Cost Reduction Value M365 Adoption- Driven Value Based on Forrester ‘Composite Organization’ achieving a total of $8.8 Million of Risk-Adjusted Cash Flow
- 8. Dependent on Teams Adoption and Unified Communications / Collaboration Teams Usage 74% Adoption Driven Business Value Expected Business Value for M365 Increased Productivity thru Mobility 2 Better Decision Making 3 Reduced Telecom Costs 4 Faster Collaboration 1
- 9. Measuring Productivity Loss with Microsoft CQD Call Setup Failures (time to reconnect) 1 Unacceptable Audio Jitter (garbled conversations) 2 What’s the cost of poor call quality? Mid-Call Failures (dropped calls / reconnect) 3
- 10. Call Setup Failures 447 hours 3% Measuring the cost for Productivity Loss - EXAMPLE Unacceptable Audio Jitter 593 hours 12% Mid-Call Failures / Dropped Calls 815 hours 5.5% 482,760 poor quality calls / quarter 54% of all Teams Calls ! Average of 1-minute negative impact per call ! 1,855 total hours of lost productivity every quarter! ! ~$65,000 loss/quarter, $260,000 loss/year
- 11. panagenda crowd-sourced performance indicators panagenda’s CPI (Crowd-sourced Performance Indicator) metrics are derived from anonymized metadata from over 1M unique, monitored users across 20+ enterprise-grade customers.
- 12. How True Digital Experience Monitoring Helps Identify hardware performance limitations (CPU, Memory, Processes) End-to-End Visibility from the User Device Spotlight network issues (home networks, ISPs, office locations) Monitor VoIP traffic performance (RTT, Ingress to Media Relays, …) Identify performance issues quickly - no matter where users are working
- 13. How True Digital Experience Monitoring Helps Identify known problems using intelligent data analytics Security Software Impact (background processes consuming device Memory) Address Root-Cause Issues from Performance Data VPN Split-Tunneling NOT Setup (Voice Traffic is Hijacked by VPN) Upload Speeds > Download (Network routing / hardware issue)
- 14. Digital Experience Visibility Provides Actionable Insights to Improve ROI
- 15. Transforming Hidden Data Actionable Insights
- 16. End-to-End Visibility for Teams Call Quality Performance Call Quality Troubleshooting leverage detailed metrics to perform root cause analysis +100 Reports and Dashboards for Digital Experience Monitoring Transforming Data into Actionable Insights Spotlight Poor Performance Issues proactively identify users with ISP routing anomalies or poor performance from Home Office Wi-Fi Increase Productivity quickly remediate call quality issues to improve the user experience Seamless Remote Worker Experience identify legacy hardware that requires upgrade or replacement
- 17. Optimized Digital Experience Monitoring End-to-End Viewpoint from the User Device Full Visibility Proactive identification of call quality issues for remediation All performance metrics aggregated and integrated Fast research, analysis, and troubleshooting from a single UI Empowers a single IT support engineer with the big picture Real-Time analytics and troubleshooting during Calls / Meetings
- 18. Call Quality Data Timeline of Call Quality Data availability Microsoft Teams call Complete CQD Data ~3 hours <15 minutes EPM Device data for call
- 19. Real-time Monitoring Microsoft Teams call Partial Real time CQD Data (30 seconds frequency) Complete CQD Data ~3 hours <15 minutes EPM Device data for call Timeline of Call Quality Data availability
- 20. Real-time Monitoring Microsoft Teams call Partial Real time CQD Data (30 seconds frequency) Complete CQD Data ~3 hours EPM Real-time Device data for call (30 seconds scan & transmission) Timeline of Call Quality Data availability
- 21. Real-time Monitoring Microsoft Teams call Partial Real time CQD Data (30 seconds frequency) Complete CQD Data ~3 hours EPM Real-time Device data for call (30 seconds scan & transmission) Timeline of Call Quality Data availability: Post DCR
- 22. Get Smarter with Actionable Insights Demonstration
- 23. Business Value Summary Reduced IT support time for call quality troubleshooting based on full visibility of user endpoint performance Easy to Deploy SaaS Solution 1 2 3 No IT infrastructure to purchase Simple Web UI and API integration Secure data storage for analytics Improves adoption of Teams Voice by enabling fast remediation for any call quality issues Accelerate ROI for Microsoft 365 by driving advanced functionality in Teams for improved collaboration Actionable Insights for Teams Voice Deployments
- 24. Next Steps www.panagenda.com BROCHURES CASE STUDIES WEBINARS DEMOS DATA SHEETS Offering free 30-day production pilot ** REGISTER Today!!! Signup for a call quality assessment workshop Start gathering your endpoint performance data now Actionable Insights for Call Quality Troubleshooting ** minimum 1,000 seats
- 25. Actionable Insights Questions and Answers ?
- 26. Prize Drawing Contact: carl.baumann@panagenda.com +1 908-309-3997 Kevin @ Crown Castle