This document discusses the role and responsibilities of an academic counselor in IGNOU's open learning program. It explains that counselors provide advice and guidance to students about their academic program and courses. Counselors must have knowledge about the program structure, self-learning materials, assignments, examinations and how to provide feedback to students. They facilitate learning through counseling sessions and help students with various academic and non-academic issues. The goal of counseling is to support independent learning and enhance students' skills and performance.