The document provides a summary of the candidate's professional experience, including over 15 years of experience in mechanical maintenance as a jet engine mechanic in the Air National Guard, as well as experience in customer service, sales, and administrative roles. The candidate seeks to utilize their leadership, mechanical, customer service and sales skills. Key experiences include visually inspecting and troubleshooting jet engines, leading airmen in maintenance tasks, and maintaining records. Additional experience includes customer service, sales, scheduling, and administrative responsibilities in healthcare and retail settings.

1. OBJECTIVE
Seeking professional position utilizing my leadership, mechanical, customer service and sales
experience.
MECHANICAL/ADMINISTR ATI VE EXPERIENCE
❖ Visually inspect TF-33 and F-108 model engines
and their components
❖ Troubleshoot engine and component operational
problems according to technical data provided
by Pratt and Whitney, as well as my experiences
as a mechanic
❖ Lead and instruct airmen in the completion of:
❖ Unscheduled maintenance
❖ Scheduled maintenance
❖ Inspections
❖ Completed tasks on mission critical aircraft in a
timely and accurate manner
❖ Component repair
❖ Component replacement
❖ Replacement of hardware
❖ Completion of scheduled maintenance
❖ Acquired proficiency with GO-81 maintenance
records management program through practiced
use in order to keep accurate records on engine
and aircraft maintenance
❖ Acquired proficiency with FEDLOG system
through practiced use in order to assist in
finding and ordering parts
❖ Perform scheduled (filter inspections, filter
changes, lubrication of thrust reverser system,
inspection of intakes) and unscheduled
maintenance (replacement of non-functioning
mechanical components on engine) on aircraft
❖ Remove and install TF-33 engines and their
components according to technical data
provided from Pratt and Whitney
❖ Maintain comprehensive maintenance records
on engines, aircraft, and support equipment to
include all
❖ Scheduled maintenance
❖ Unscheduled maintenance
❖ Inspections
❖ Personnel completing tasks
❖ Calibrate engine components to run at optimum
level of efficiency according to technical data
from Pratt and Whitney
❖ Perform post maintenance inspections of
engines and equipment according to technical
data to ensure the corrective actions were
performed correctly and eliminate operational
problem
CUSTOMER SERVICE/SALES EXPERIENCE
❖ Participate in weekly conference calls and
disseminate pertinent information to other
members of management and associates
❖ Construct weekly associate schedule and
monthly manager schedule
❖ Maintain store presentation, merchandising, and
operational standards
❖ Order supplies
2637 Brightside Court, Cape Coral, Florida 33991 609-992-7988 Robert.Atkisson.Jr@gmail.com
R OBER T A TKI SSON J R .

2. ❖ Collaborate with district manager and human
resources department to handle performance
issues
❖ Driving key performance indicators, and
coaching associates on how best to reach goals
❖ Developing a positive and productive
atmosphere in the workplace
❖ Management of wage payroll and budget
❖ Compile payroll data
❖ Collaborate with store manager to evaluate
employee performance
❖ Review applicants to determine which applicants
best fit the needs of the business
❖ Conduct interviews with qualified candidates
❖ Decide which qualified candidates will be hired
❖ Receive and process shipments
❖ Arrange sales floor according to predetermined
floor sets and make adjustments as needed
❖ Respond to customer questions about the
products and address customer concerns about
product returns, exchanges
❖ Supervision of sales floor
❖ Ensure that the sales floor is fully stocked
❖ Operate point of sale computer/register system
❖ Support purchased products by repairing
customer equipment
❖ Assess and assist customer needs by finding out
what activities they would be using the
equipment or items for, and using my knowledge
to direct them towards the proper purchase
❖ Complete cash, check, and credit transactions at
all levels including authorization of high level
amounts.
❖ Respond to customer inquiries by asking
questions, assessing their needs, and directing
them to the item or items that will best suit their
wants and needs
❖ Track and monitor inventory on rotation
schedule
❖ Direct customers to proper equipment that
meets their needs
❖ Develop a weekly summary of how received
products affected sales and weekly sales trends
❖ Take appointments for customers
❖ Contact customers who are delinquent on their
payments
❖ Visit customers in the field
❖ Perform service calls for customers
❖ Restore malfunctioning computers to factory
settings
❖ Delivery, set up, demonstration, and return of
merchandise
❖ Train new employees
❖ Transport patients by wheelchair or stretcher to
and from appointments within hospital
according to testing, treatment, and surgery
schedule
❖ Restrain patients who are a threat to themselves
or others
❖ Deliver and retrieve specimens, lab and test
results
❖ Perform one on one observations on patients
who are a threat to themselves or others by
sitting with the patient, observing their actions,
and listening to what they said
❖ Collaborate with doctors, nurses and aides to
ensure optimum patient care
❖ Experience with electronic medical records
❖ Schedule patient appointments
❖ Assist patients in filling out registration
paperwork
❖ Take detailed phone messages and route them to
the appropriate destination
❖ Correct billing errors
❖ Obtain and update patient information
❖ Protect patient information in accordance with
federal mandates

3. ❖ Receive and process referrals
❖ Contact insurance companies to correct claims
processing errors
❖ Appeal denied claims using CMS Medicare
guidelines as proof that the claims should be
paid
❖ Request authorizations for service when
necessary
PROFESSIONAL EXPERIENCE
Associates in Nephrology, Fort Myers, FL
Accounts Receivable Clerk
Present
Lee Memorial Health System, Fort Myers, FL
Customer Service Representative
2012 -
2014
Aaron’s Sales and Leases, Fort Myers, FL
Customer Service Representative
2011 -
2012
Publix Supermarkets, Fort Myers, FL
Stock Clerk
2010 -
2011
Under Armour, Estero, FL
Assistant Store Manager/Acting Store Manager
2010 -
2011
Columbia Sportswear, Estero, FL
Floor Supervisor
2009 -
2010
Underwood Memorial Hospital, Woodbury, NJ
Heart Center/Oncology/Operating Room Transport
2002 -
2003
MILITARY

4. NEW JERSEY AIR NATIONAL GUARD, JET ENGINE MECHANIC, 108TH AIR REFUELING WING,
MCGUIRE AIR FORCE BASE, WRIGHTSTOWN, NJ, 2000-2009
EDUCATION
THE RICHARD STOCKTON COLLEGE OF NEW JERSEY, POMONA, NEW
JERSEY,COMMUNICATIONS, 1999-2000, 2001-2002
AWARDS
❖ Air Reserve Forces Meritorious Service Medal
❖ National Defense Service Medal
❖ Global War on Terrorism Service Medal
❖ Armed Forces Reserve Medal with 1 Hourglass
❖ Air Force Training Ribbon
❖ New Jersey Good Conduct Ribbon with 1 device
❖ New Jersey Merit Award Ribbon with 2 devices
SKILLS
❖ Microsoft Office Suite
❖ Corel Word Perfect
❖ HTML
❖ Windows
3.x/9x/NT/XP/Vista/7
❖ Mac OS X
❖ Retail Pro
❖ EPICOR
❖ Crystal Delivery
❖ RUMBA
❖ EPIC Hyperspace
❖ Intergy
CERTIFICATIONS
❖ Basic Military Training
❖ Airman Leadership School Correspondence
Program
❖ Aerospace Propulsion Apprentice
❖ Aerospace Propulsion Journeyman
❖ KC-135R/T Jet EngineMaintenance Craftsman
❖ KC-135R/T Quick Start Auxiliary Power Unit
System Craftsman