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K S MADHAVAN & ASSOCIATES
EXECUTIVE SUMMARY:
KS Madhavan & Associates are one of the leading Management Consultants
providing consultancy service in the areas of Technical, Manufacturing, HR,
Financial and General Management areas. Their work has been mainly focussed
on Organisational Transformation, Change Management, Organisation
Restructuring, TEI (Total Employee Involvement), Quality Enhancement,
Environment Management and Creativity Development, through use of the
most advanced modern management tools and techniques. In case of companies, who
are already doing well, KSMA work with them to make them globally competitive and
meet the challenges of international competition. They also work with sick
companies, which have a lot of problems both internal and external, transforming
them and improving their health. KSMA also assist public sector undertakings
enabling them to become profitable. Details about KSMA can be accessed through
www.ksmadhavan.com.
We also provide training of employees through the Shingo Institute of
Management, which focuses on conducting workshops and seminars. Special courses
are available for professionals in the areas of Quality Management, General
Management using Japanese approaches, Total Employee Involvement etc.
Certificate Courses in different subjects for different levels of employees and skill
development programmes for workers are available with the Institute. Shingo
Institute has published books on 5S in different Indian languages that are quite
popular and on Business Ethics & KRA. Book on TPM is under development.
Posters in different Indian languages are available on 5S that are quite popular.
Details can be accessed through www.shingoinstitute.ac.in.
KSMA addresses consultancy issues from all levels of an organisation, that is,
from Top Management to the lowest level workmen - including casual labour and
contract labour. If an organisation has to implement any initiative successfully whether
in the field of quality, general health or profitability of the company, every member of
the organisation should be a part of the transformation process.
With this in mind, we use Management Experts with direct experience in
transforming companies working right at the top level (MD/ President/ Chief Executive
etc.), Senior Management positions (VP/ GM etc.) and Worker Teachers to
teach and bring about attitudinal change among workmen and Union leadership. We
use consultants to work with Middle Level Employees and Middle Level Managers, who
often are the major bottleneck in any transformation process, and with the Top
Management. Unless there is a total support and readiness to change at the Top Level,
from the instructive and directive mode to a supportive and empathetic leadership, no
transformation will be meaningful and long lasting.
Our Workshops are normally conducted at three levels of education and
employee competence development, namely –
• Information level learning
• Interactive learning
• Experiential learning &
• Competitive learning.
TECHNICAL MANAGEMENT:
In the Technical Field, KSMA provide consultancies in –
• Systems & Procedures,
• TQM (Total Quality Management),
• FMEA (Failure Mode & Effects Analysis),
• DR (Design Review),
• TPM (Total Productive Maintenance),
• 5-S (Workplace Excellence),
• Poka–Yoke (Mistake Proofing -Zero Defects),
• SMED (Single Minute Exchange of Dies),
• Pre-JIT (Just in Time) Inventory Management,
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• Environment Management,
• ISO 9000 & 14000 etc working with all levels of the employees in
the journey of improvement. – Etc.
Details can be made available on request.
HUMAN RESOURCES MANAGEMENT:
In the HR Management Field KSMA provide consultancy services in –
• Organisation Structure/ Restructuring,
• HR Processes,
• HR Development,
• Leadership Development,
• Training of Trainers,
• TEI (Total Employee Involvement),
• Employee Satisfaction Survey,
• Competency Mapping,
• Creativity Development, etc.
Details can be made available on request.
GENERAL MANAGEMENT:
In the General Management Field, KSMA support organisations through –
• OT (Organisational Transformation),
• Lean Management,
• Strategic Management,
• Systems & Procedures Development and Implementation,
3
• Development of Core Values, VMO (Vision, Mission &
Objectives),
• Step-by-Step Approach to KRA (Key Result Areas) Implementation,
• CRM (Customer Relation Management),
• Supply Chain Management,
• Pre-JIT Inventory Management,
• BSC (Balanced Scorecard),
• Policy Deployment, etc.
Details can be made available on request.
FINANCIAL MANAGEMENT:
In the Financial Management field KSMA can provide services for –
• Development of Financial Strategies,
• Capital Structure,
• Working Capital Management,
• Liquidity Control,
• Evaluation of Financial Performance & Developing
Solutions, etc.
Details can be made available on request.
4
ASSOCIATION
We are now associated with Heritage Academy of Bangalore and its founder
Prof. N S Ramaswamy, who had received the award of Padma Bhushan from GOI
and who had set up IIM Bangalore and has been involved with many Institutions and
Govt./ Private organisations as a consultant and trainer.
TEAM:
Names of important senior consultants are given below:
1. K S Madhavan - Former MD of Tecumseh Products, CE of GEC-Alsthom,
President of S&S Power, Exec. Director & Sr. GM of ABB, presently Chairman
KSMA & Shingo Institute. Management expert with both Technical and General
Management expertise in OT and in turning around sick companies .
Selected Man of the Millennium by Economic Times in 2000 from AP Industry.
Awarded Rajiv Gandhi Sadbhavana Award for preventing closure of GEC
Alsthom units at Kolkata in 1993 and protecting the jobs of over 6000 employees.
Written books on 5S and Business Ethics. List of companies – both public sector &
private sector include GEB (GUVNL), TNEB, Chattisgarh SEB, ASEB, GAIL,
BHEL, NTPC, Dr. Reddy’s Labs, NFCL, MFL, St. Gobain, Tribi etc.
2. D P Mehta – Former MD of Mangalore Chemicals & Fertilizers, Financial expert
with extensive Strategic management experience.
3. Dr. A V Srinivasan – Expert in Six-Sigma initiatives, former senior faculty at
Administrative Staff College of India and Founder Director of Apollo Institute of
Hospital Management at Hyderabad and one of the members of the Committee
that set up IIM, Indore. Has written many books on management, including on
Japanese Holistic Management.
4. FACULTY OF HERITAGE ACADEMY
All the faculty of Heritage Academy are associate faculty of KSM associates.
There are other fully qualified consultants who support these senior consultants in
implementing the various initiatives.
5
Our team will work with the Top Management, right from the Managing Director level, to
ensure that the right initiatives are taken and the right messages flow through the
organisation
Our consultants have a vast experience and use essentially the Japanese
Management Techniques in transforming companies . All of them are highly
qualified from the best Institutions / Management Schools in India / Abroad and have
worked with a large number of Indian Clients.
CLIENTS LIST:
List of our important clients is indicted below: -
(A) Consultancy Work -
1. Dr. Reddy’s Laboratories –
1.1 HR Restructuring work at Vizag Plant
1.2 5S Implementation at Bulk Actives Unit VI, Pydhibheemavaram.
1.3 Assignments at CTO Units 1, 2, 3.
1.4 Performance Improvement Initiatives at Units 1,2 & 3
1.5 Dr. Reddy’s Laboratories Ltd., API – Unit-V, Peddadevulapally,
Nalgonda Dist.
1.6 5S & TPM implementation at Biologics Division.
- Continuing.
2. Bharat Fritz Werner –
We have been working with them from 2014 in implementation of 5S and
Optimisation of the Plant Layout.
- Continuing.
3. Nagarjuna Fertilisers and Chemicals, Ltd., Hyderabad &
Kakinada – HR Restructuring and Complete OT Assignment wherein KSMA
assisted the company to become profitable.
4. Mangalore Chemicals & Fertilisers, Ltd., Mangalore. –
Complete OT initiative to make the company profitable – The company moved
from a position of over Rs. 250 Crores loss to profits of over Rs. 10 Crores in
two years.
6
5. ITC Bhadrachalam Paper Boards, Ltd, Bhadrachalam. – KRA,
TPM & 5S
6. Gujarat Electricity Board, Baroda & subsequently Gujarat Urja
Vikas Nigam Ltd., and its six subsidiaries – Communication
strategies and actual communication to all level on Unbundling of the
organisation of over 50000 employees, making the Unions accept and
support the change process, HR restructuring of the original GEB into
seven new companies, Employee Growth and Development Policies/
Strategies and Plan development. KSMA were part of the
transformation of GEB into the first Indian Electricity Board from
loss of over Rs. 10000 Cores to profitability.
7. Saint-Gobain Vetrotex (India) Ltd., Hyderabad – 5S, TPM & KRA
8. Elpro International Limited, Hyderabad. – 5S
9. Rane Engine Valves Ltd., Medchal, Hyderabad – TPM, 5S
10. Rane Brake Linings Ltd., Hyderabad – TPM, 5S
11. Navabharat Ferro Alloys Ltd., Sugar Plant, Samalkot, AP
Navabharat Ferro Alloys Ltd., Ferro Alloys Divn., Paloncha, AP
Navabharat Ferro Alloys Ltd., Ferro Alloys Divn., Dhenkanal, Orissa.
- Various initiatives, primarily 5S, Maintenance Management and TPM.
12. Praga Tools Ltd., Hyderabad. – OT initiatives including 5S, TPM
& KRA.
13. Assam State Electricity Board, Guwahati – Communication and
bringing together all Unions and employees in the change management
process.
14. Nicholas Piramal India Ltd., Zaheerabad, A.P. – TPM, 5S
15. Lokesh Machines Ltd., Hyderabad – 5S
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16. Aurangabad Auto Engg. Products Ltd., Aurangabad – TPM, 5S
17. Chattisgarh state Electricity Board, Chhattisgarh -
Communication and bringing together all Unions and employees in the change
management process., Implementation of 5S, TPM.
18. Indian Immunologicals Ltd. – 5S
19. Asa Bhanu Technical Services Ltd., Hyderabad. – 5S, KRA
20. GMM Pfaudler Ltd., Karamsad, Anand Dist., Gujarat - Lean
Management.
21. Integrated Cleanroom Technologies Ltd., Hyderabad – 5S
22. Gujarat Energy Development Agency, Vadodara – 5S, TEI
23. Bharat Heavy Electricals Limited, Hyderabad – 5S, TPM
24. Denison Hydraulics India Ltd., Patancheru – 5S
25. Tribi Embedded Technologies Pvt. Ltd., Bangalore. –
Organisational Development enabling the company to move from a start-up
R&D based company to stable high volume production manufacturing plus
R&D organisation. – continuing.
26. Sara Industries, Hyderabad. – Implementation of Systems &
Procedures to enable them to become an ISO 9000 company. –
Continuing.
27. TNEB (Tamil Nadu State Electricity Board), Chennai
(Organisation with an employee strength of over 75000 employees) together
with Feedback Ventures Pvt. Ltd., Mumbai – Organisation Restructuring and
Communication on change management to all employees including Unions and
working to get their support. - continuing.
8
28. NTPC – We have been associated for past several years with NTPC
in conducting workshops on TQM, Business Ethics and in 5S Audits of their
plants in Southern Region.
29. GAIL – We have also carried out audit work for GAIL in the areas of
Quality Management of their various stations in the South.
30. Exclusions: The list excludes list of separate Workshops and
Seminars have been conducted directly or through Shingo Institute. See list
below for details.
With most of these clients we have focussed on –
• Change management,
• Restructuring,
• Improvements in their respective areas – technical and
people related.
• Systems improvements and
• Policies – Management, HR etc.
• Changes for long term sustenance.
• This is done through 5S, TPM, TQM, KRA, Six Sigma, Lean
Management and also supporting in ISO-9001 Certification
exercises and generally transforming the organisation.
(B) Seminars & Workshops conducted by KSMA through Shingo Institute -
1. Series of Poka Yoke workshops (3 days) conducted with ESCI (Engineering
Staff College of India) for Sr. Management professionals over the past ten years.
2. TQM seminar for Sr. IAS officers of the Four Southern States at Dr. MCR-
HRD Institute. This seminar focussed on creating TQM awareness in public
servants.
3. A two-day Workshop for professionals on “Creativity Unlimited” at
Hyderabad.
9
4. A two-day seminar on Six Thinking Hats for VST Management.
5. Workshop on TQM for “Eureka Forbes” Management & Vendors.
6. Workshop on TEI for APIC employees.
7. Workshop on Six Thinking Hats for Management of Vasant Chemicals.
8. Conducted several lectures on Vedic Philosophy & Principles of
Management in Rotary clubs, Management Associations etc.
9. Workshop for the General Managers of BHEL, Hyderabad, on “Business
Ethics” and “Leadership”.
10. Workshop on “Lessons of Power Sector Reforms in India” to the Senior
Executives of Power Grid Corporation at ASCI, Bellavista, Hyderabad.
11. Workshop at the Institution of Engineers (India), Hyderabad in September 2002
on "Small Scale Industries in Globalisation Scenario".
12. Workshop on "Leadership" at Ramoji Film City, Hyderabad.
13. Workshop on “Change Management” at Baroda for Gujarat Electricity Board.
14. Poka Yoke workshop conducted for Satyam Computers Ltd. professionals
15. Formerly associated with Aditya Birla Group, Calcutta in World Class
Manufacturing initiatives.
16. Workshop on "Team Building" at Ramoji Film City, Hyderabad.
17. A 3-Day Workshop on “Failure Mode Effect Analysis” for Bajaj Auto Ltd.,
Pune for their employees at their Chakan Plant.
18. Workshop on “5-S” at the Institution of Engineers (India), Hyderabad.
19. A 3-Phase Workshop on “Pre-JIT Inventory Management” in association
with AOTS and Shingo Institute of Japanese Management at The Manohar,
Hyderabad.
20. One-Day Workshop on Team Building for Microsoft (R&D) India Ltd.
21. A 3-day Workshop on “Poka-Yoke” at ESCI.
22. A 3-day Workshop on “Poka-Yoke” at ESCI.
23. A 3-day Workshop on “Key Result Areas” for Senior Management of NHPC at
Faridabad.
24. A 3-day Workshop on “Key Result Areas” for NHDC Employees at Indore/
Bhopal.
25. A 3-day Workshop on “Lean Manufacturing” at Dr. Reddy’s Laboratories Ltd.
(DRL), Hyderabad.
26. A 2-day Workshop on “Lean Management” at DRL.
27. A 2-day Workshop on “Leadership” at AREVA, Kolkata.
28. A 2-day Workshop on “Leadership” at SN Group of Industries.
10
29. One day Workshop on “Cost Management & Control in Competitive
Environment” at Nawa Engineers & Consultants (P) Ltd., Hyderabad.
30. One day Training Programme on “5S-Workplace Excellence” for Caere
Professional Housekeeping Services, Secunderabad.
31. One day Workshop on “Poka Yoke” for Ariba Technologies Ltd., Bangalore.
32. One day Workshop on “5S – Workplace Excellence” for Tecumseh Products
India Pvt. Ltd., Hyderabad.
33. One day Workshop on “5S – Workplace Excellence” for Sadhana Sangama
Trust at their Ashram at Channapatna, 60 KMs from Bangalore.
KSMA look forward to opportunities to work with companies in various
areas of their expertise so as to assist them in enabling performance
improvement.
Brief bio-data of their senior consultants and their work experience in actual
fields of expertise are enclosed (Annexure-I), as also outlines of consultancy
programmes and workshops (Annexure-II).
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ANNEXURE-II
Specific areas of our consultancy work include the following:
5-S (Workplace Excellence)
The technique of creating excellence of all workplaces - practised through Total
Employee Involvement (TEI) producing innumerable tangible and intangible benefits to
the individuals and the organisations through this. The entire organisation reaches
excellence, as an organisation is nothing but the sum total of its workplaces.
5S is a simple method for achieving excellence in workplace using a five step
approach. It helps us to easily locate, pick and replace items, which we use in our daily
work. It guides to keep constant level of cleanliness in our work place. We can
constantly upkeep a clean working environment and improve our working efficiency
with ease.
We help our clients to understand and implement 5-S at Three Levels:
* Physical Level,
* Information Level,
* System Level.
a) Provide Training:
• 5-S Awareness Training at all levels including Top Management.
• Training the Trainers who would in turn impart training to their fellow
Associates.
• Audit Training to the selected team of Associates who would carry out Self-
Audit, External Audit and Steering Committee Audit.
• Training 5-S Champions who would be able to propagate 5-S across the
organisation independently so that all employees carry out 5-S on an on- going
basis.
b) Facilitate Planning and Implementation:
* Enable organisation to identify Champions, Co-Champions and Members form
Zones and Steering Committee who would drive the movement from the front
and ensure this exercise become a daily routine.
12
* Implementation of 5-S at three major levels - Physical, Systems and
Information.
Benefits of 5S:
* Creates serene work environment.
* Ensures safety in workplace.
* Improves quality of products and services.
* Eliminates waste.
* Minimises inventory.
* Reduces Non value Adding / Low value Adding assets
* Reduces / eliminates non-value adding activities.
* Facilitates and reinforces ISO 9000 and ISO 14000 activities.
* Reduces stress, strain and work pressures.
* Encourages Total Employee Involvement.
* Enhances quality of work life.
* Helps in Kaizen, TPM and TQM Processes.
TPM (Total Productive Maintenance)
This is the technique of eliminating deterioration and depreciation of plant and
machinery and the other assets of an organisation. An approach to creating excellence
in maintenance and upkeep through use of special scientific tools as also TEI of
Production, Maintenance and all other related agencies.
WE provide training In:
* TPM Awareness Training.
* Pillars of TPM & Steps to achieve TPM.
* Implementation Training including Training in Scientific Tools.
Facilitate Planning and Implementation:
* Selection of TPM Champion and formation of cross-functional teams.
* Formulation of Organization-wide TPM Implementation Structure.
* Selection of Model / Pilot Machines.
* Formulation of Company-wide TPM Policy and Pledge.
* Derive a structured Master Plan for the entire Unit.
Benefits of TPM in terms of:
Productivity Improvement:
13
* OEE( Overall equipment effectiveness)/ OPP (Overall plant effectiveness) = Efficiency
x
Quality x Availability.
* Mean Time between Failures (MTBF).
* Mean Time to Repair (MTTR).
Quality - Zero Defects.
 Process Capability Improvement (Cp & Cpk)
 Cost - Minimize Life Cycle Cost, Reduce Lead Times, WIP,and Inventory ;and
Spare Parts Management.
 Delivery - Timely delivery to the customers - both internal and external.
 Safety - Zero accidents both major and minor including near misses.
 Depreciation - Eliminate or at least minimise depreciation of plant and equipment.
 Morale - Suggestion Schemes, better Knowledge and Skills.
 Enhance relations between various levels of Associates working together.
 Create a Win - Win Situation for all.
TQM (Total Quality Management)
Quality is not just quality of a product or service, an organisation cannot reach the
highest level of quality unless quality of each and every function / segment of the
organisation is addressed and improved. We can help you to be a TQM organisation
through use of European TQM Model (CII Model) or Malcolm Baldrige TQM Model.
We cover the following tools and technologies in Total Quality Management:
• Variation, SPC, Control Charts, Sample Size, 7 QC Tools / 7 Management Tools.
• Taguchi Methods (DOE-Design of Experiments).
• Quality Function Deployment.
• Daily Management.
• Team Management & Systems Thinking through KRA Approach.
• Basic Quality Tools.
• Management and Planning Tools.
• Theory of Constraints.
• Deming's PDCA Cycle.
14
• Business Excellence Models using Malcolm Balridge, Edwards Deming, European
FQM, CII (Confederation of Indian Industry) approaches; and ISO Standards.
• 5S & Visual Controls.
• TPM - Total Quality in Physical Assets Management.
KRA (Key Result Areas)
It is acknowledged that KRA enables individuals to reach excellence and eliminate all
kinds of problems. A step-by-step approach using scientific tools will help individuals
and teams working on KRA to have sure success with immense benefits to
organisation and to the individuals involved. It uses the 6 Thinking Hats approach of
Dr. Edward De Bono, as also tools like FMEA and DR.
We provide Training in:
• 12 Steps to Key Result Areas implementation.
• Structured & Guided Brainstorming
• Design Review (DR).
• Failure Mode & Effect Analysis (FMEA).
• 7 QC & 7 Management Tools.
Facilitate Planning & Implementation:
• Choose the Key Focus Areas, Coordinators and Members working on each KRA.
• Derive solutions for the problems identified by each team.
• Continue with improvements using PDCA Cycle.
Benefits of KRA Approach:
• Greater task clarity/ Understanding the problem with greater clarity and working
towards arriving at a lasting and permanent solution, without losing focus on
immediate and urgent needs.
• Multiple level solutions - Immediate,Intermediate and Long-term.
• Development of a Holistic approach through involvement of all concerned
individuals/ functions.
• Enhances sense of ownership and responsibility.
• Promotes Teamwork.
• Solution is derived based on scientific approach and analysis, using well accepted
and
15
tested tools/ techniques, which is beneficial to the organisation on a long-term
basis.
DOE (Design of Experiments)
It is a process through which the performance of a product / service is brought closer
and closer to the target valve, i.e. the performance of the product / service is centered
as near as possible to the target value and the spread is reduced and unwanted
variability and deviations / defects are brought down to zero. This is a powerful tool to
ensure that set performance levels are achieved. We use techniques propagated by
Genichi Taguchi & Shainin.
POKA YOKE (Mistake Proofing)
It is a method to eliminate mistakes by making the man and skill dependent processes
into total system dependent process, where deviations cannot occur or captured as
soon as they occur.
We help our clients in -
Instituting a system for implementing poka-yoke. The employees would be given
intense training in the concepts of poka-yoke and the steps to implement them. We
would enable teams to understand the processes, the way mistakes happen and how
to prevent them from happening.
ISO-9001 & 14001 CERTIFICATION
We assist in preparing the Institution to get certified for ISO 9001 (2008) and ISO
14001 - Quality Management System by training (for creating awareness and providing
a good understanding on the subject), evolving Quality / Environmental Policy and
Objectives, documentation, Audits & Improvements, implementation and help in
applying for certification as per ISO 9001 and 14001 standards.
SIX SIGMA
Six Sigma concept was evolved as a result of the need to eliminate all mistakes in the
various activities of an organization. It enables designing and monitoring everyday
business activities in ways that minimize waste and resources while increasing
customer satisfaction.
16
Business Level - Executives at Business level use Six Sigma to improve:
• Market Share.
• Increase Profitability.
• Ensure corporation's long-term viability.
Operations Level - Managers at Operations level use Six sigma to:
• Improve yield.
• Eliminate hidden factories.
• Reduce labour and material costs.
Process Level - Employees utilise Six Sigma to:
• Reduce defects and variation.
• Improve process capability.
• Align with the business and operational goals.
• Result in improved profitability and customer satisfaction.
BALANCED SCORECARD
It measures and guides a company in multiple areas of performance, current as well as
future targets, in the same manner as the financial budgets of companies do. It also
forcefully enables alignment and fitting of individual goals to organisational goals.
We assist our clients to -
• Develop Organizational Balanced Scorecard along the four dimensional
perspectives - Finance, Customer, Internal Business Processes, and Innovation -
Learning and Growth.
• Quantify and measure the present level of performance. Derive and set up the
targets for
future performance in each dimension.
• Inter-link and align individual, departmental/ functional and organisational
initiatives.
• Shift from a uni-dimensional annual financial budget to a four- dimensional one.
Finance budget (as in all companies); Customer-related budget, Internal Business
Processes related and Learning & Growth focussed budgets.
• BSC based Annual & Five-Year Plans.
17
Policy Deployment is carried out in two Phases:
Phase I:
Study the existing systems and policies in line with the Organisational Values, Vision
and Mission and study how they enable or disable the budgetary and other targets from
being achieved.
Phase II:
Implementation of Balanced Scorecard through focused Policy Deployment spanning
all departments, sections and levels of the organisation.
Benefits:
• Shifting the focus organization-wide from purely financial measurements, reviews
and corrections to the other equally important non financial areas.
• Developing an organisation-wide holistic common understanding of the goals and
objectives and the route to be adopted for achieving them.
• Organisation-wide deployment on a prioritised basis.
• Accelerating the achievement of desired business objectives.
• Enhancing managerial capabilities.
• Improving operational planning.
• Deriving a mechanism to ensure result-orientation of individuals and measurement
of their performance.
• Introduction and reinforcement of relevant management controls.
• Ensure increase in speed of response and shift from a reactive approach to a
proactive one.
VALUES & VMO (VISION, MISSION & OBJECTIVES)
Values provide the glue that holds an organisation together as it grows, decentralises,
diversifies, expands globally, and develops workplace diversity and VMO
provide the framework that guides all decision-making, planning and action.
HUMAN RESOURCE DEVELOPMENT
We have expertise in the following:
a) Organisation Restructuring
b) Competency Mapping
c) Leadership Development
18
d) Total Employee Involvement
e) Organisation Development
f) Creativity Development
g) Employee Satisfaction Survey
h) Performance Management System
i) Activity Mapping
j) Manpower Planning
k) HR Policies & Systems
l) Employee Career Progression
m) HR Audits
n) Benchmarking
o) Key Result Areas
p) Balanced Scorecard
ORGANISATIONAL TRANSFORMATION
To transform an organisation from its present position and make it a winning
organisation, one has to address the structure of the organisation to ensure that every
employee enthusiastically participates in the organisational processes. There is a need
to breakaway from the vertical organisation structure to autonomous teams, guided by
the hierarchy.
You may choose any one of the above independently for implementation or a set of
these combined together and integrated as an Organisational Transformation (OT)
exercise.
Core Areas
Organization-wide:
 Turning around of Sick Companies
 Organizational Transformation
 Organizational Restructuring
 Balanced Scorecard & Policy Deployment
 Change Management Initiatives
 Six Sigma
 Key Result Areas
 Achieving Competitive Excellence through Process Improvement
 Creativity
 Total Employee Involvement
19
Technical:
 Environmental Management Systems
 Total Productive Maintenance (TPM)
 Total Quality Management (TQM)
 ISO
 5-S
 Poka-Yoke
 Theory of Constraints
 Creativity
 Total Employee Involvement
OUR PUBLICATIONS
We are also in the process of publishing books on management and posters and have
already come out with the following publications:
1. Pocket book on “5S – Workplace Excellence” in English and Telugu. The
same book on other Indian languages are under process.
2. Comprehensive book on “5S – Workplace Excellence” in English
3. “Business & Ethics – An Oxymoron?” in English
We have also brought out Posters on “5S” in English, Hindi, Telugu and Marathi,
which are highly popular. Posters on other languages are under process.
20

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About_KSMA & Shingo Inst Feb. 2016

  • 1. K S MADHAVAN & ASSOCIATES EXECUTIVE SUMMARY: KS Madhavan & Associates are one of the leading Management Consultants providing consultancy service in the areas of Technical, Manufacturing, HR, Financial and General Management areas. Their work has been mainly focussed on Organisational Transformation, Change Management, Organisation Restructuring, TEI (Total Employee Involvement), Quality Enhancement, Environment Management and Creativity Development, through use of the most advanced modern management tools and techniques. In case of companies, who are already doing well, KSMA work with them to make them globally competitive and meet the challenges of international competition. They also work with sick companies, which have a lot of problems both internal and external, transforming them and improving their health. KSMA also assist public sector undertakings enabling them to become profitable. Details about KSMA can be accessed through www.ksmadhavan.com. We also provide training of employees through the Shingo Institute of Management, which focuses on conducting workshops and seminars. Special courses are available for professionals in the areas of Quality Management, General Management using Japanese approaches, Total Employee Involvement etc. Certificate Courses in different subjects for different levels of employees and skill development programmes for workers are available with the Institute. Shingo Institute has published books on 5S in different Indian languages that are quite popular and on Business Ethics & KRA. Book on TPM is under development. Posters in different Indian languages are available on 5S that are quite popular. Details can be accessed through www.shingoinstitute.ac.in. KSMA addresses consultancy issues from all levels of an organisation, that is, from Top Management to the lowest level workmen - including casual labour and contract labour. If an organisation has to implement any initiative successfully whether in the field of quality, general health or profitability of the company, every member of the organisation should be a part of the transformation process.
  • 2. With this in mind, we use Management Experts with direct experience in transforming companies working right at the top level (MD/ President/ Chief Executive etc.), Senior Management positions (VP/ GM etc.) and Worker Teachers to teach and bring about attitudinal change among workmen and Union leadership. We use consultants to work with Middle Level Employees and Middle Level Managers, who often are the major bottleneck in any transformation process, and with the Top Management. Unless there is a total support and readiness to change at the Top Level, from the instructive and directive mode to a supportive and empathetic leadership, no transformation will be meaningful and long lasting. Our Workshops are normally conducted at three levels of education and employee competence development, namely – • Information level learning • Interactive learning • Experiential learning & • Competitive learning. TECHNICAL MANAGEMENT: In the Technical Field, KSMA provide consultancies in – • Systems & Procedures, • TQM (Total Quality Management), • FMEA (Failure Mode & Effects Analysis), • DR (Design Review), • TPM (Total Productive Maintenance), • 5-S (Workplace Excellence), • Poka–Yoke (Mistake Proofing -Zero Defects), • SMED (Single Minute Exchange of Dies), • Pre-JIT (Just in Time) Inventory Management, 2
  • 3. • Environment Management, • ISO 9000 & 14000 etc working with all levels of the employees in the journey of improvement. – Etc. Details can be made available on request. HUMAN RESOURCES MANAGEMENT: In the HR Management Field KSMA provide consultancy services in – • Organisation Structure/ Restructuring, • HR Processes, • HR Development, • Leadership Development, • Training of Trainers, • TEI (Total Employee Involvement), • Employee Satisfaction Survey, • Competency Mapping, • Creativity Development, etc. Details can be made available on request. GENERAL MANAGEMENT: In the General Management Field, KSMA support organisations through – • OT (Organisational Transformation), • Lean Management, • Strategic Management, • Systems & Procedures Development and Implementation, 3
  • 4. • Development of Core Values, VMO (Vision, Mission & Objectives), • Step-by-Step Approach to KRA (Key Result Areas) Implementation, • CRM (Customer Relation Management), • Supply Chain Management, • Pre-JIT Inventory Management, • BSC (Balanced Scorecard), • Policy Deployment, etc. Details can be made available on request. FINANCIAL MANAGEMENT: In the Financial Management field KSMA can provide services for – • Development of Financial Strategies, • Capital Structure, • Working Capital Management, • Liquidity Control, • Evaluation of Financial Performance & Developing Solutions, etc. Details can be made available on request. 4
  • 5. ASSOCIATION We are now associated with Heritage Academy of Bangalore and its founder Prof. N S Ramaswamy, who had received the award of Padma Bhushan from GOI and who had set up IIM Bangalore and has been involved with many Institutions and Govt./ Private organisations as a consultant and trainer. TEAM: Names of important senior consultants are given below: 1. K S Madhavan - Former MD of Tecumseh Products, CE of GEC-Alsthom, President of S&S Power, Exec. Director & Sr. GM of ABB, presently Chairman KSMA & Shingo Institute. Management expert with both Technical and General Management expertise in OT and in turning around sick companies . Selected Man of the Millennium by Economic Times in 2000 from AP Industry. Awarded Rajiv Gandhi Sadbhavana Award for preventing closure of GEC Alsthom units at Kolkata in 1993 and protecting the jobs of over 6000 employees. Written books on 5S and Business Ethics. List of companies – both public sector & private sector include GEB (GUVNL), TNEB, Chattisgarh SEB, ASEB, GAIL, BHEL, NTPC, Dr. Reddy’s Labs, NFCL, MFL, St. Gobain, Tribi etc. 2. D P Mehta – Former MD of Mangalore Chemicals & Fertilizers, Financial expert with extensive Strategic management experience. 3. Dr. A V Srinivasan – Expert in Six-Sigma initiatives, former senior faculty at Administrative Staff College of India and Founder Director of Apollo Institute of Hospital Management at Hyderabad and one of the members of the Committee that set up IIM, Indore. Has written many books on management, including on Japanese Holistic Management. 4. FACULTY OF HERITAGE ACADEMY All the faculty of Heritage Academy are associate faculty of KSM associates. There are other fully qualified consultants who support these senior consultants in implementing the various initiatives. 5
  • 6. Our team will work with the Top Management, right from the Managing Director level, to ensure that the right initiatives are taken and the right messages flow through the organisation Our consultants have a vast experience and use essentially the Japanese Management Techniques in transforming companies . All of them are highly qualified from the best Institutions / Management Schools in India / Abroad and have worked with a large number of Indian Clients. CLIENTS LIST: List of our important clients is indicted below: - (A) Consultancy Work - 1. Dr. Reddy’s Laboratories – 1.1 HR Restructuring work at Vizag Plant 1.2 5S Implementation at Bulk Actives Unit VI, Pydhibheemavaram. 1.3 Assignments at CTO Units 1, 2, 3. 1.4 Performance Improvement Initiatives at Units 1,2 & 3 1.5 Dr. Reddy’s Laboratories Ltd., API – Unit-V, Peddadevulapally, Nalgonda Dist. 1.6 5S & TPM implementation at Biologics Division. - Continuing. 2. Bharat Fritz Werner – We have been working with them from 2014 in implementation of 5S and Optimisation of the Plant Layout. - Continuing. 3. Nagarjuna Fertilisers and Chemicals, Ltd., Hyderabad & Kakinada – HR Restructuring and Complete OT Assignment wherein KSMA assisted the company to become profitable. 4. Mangalore Chemicals & Fertilisers, Ltd., Mangalore. – Complete OT initiative to make the company profitable – The company moved from a position of over Rs. 250 Crores loss to profits of over Rs. 10 Crores in two years. 6
  • 7. 5. ITC Bhadrachalam Paper Boards, Ltd, Bhadrachalam. – KRA, TPM & 5S 6. Gujarat Electricity Board, Baroda & subsequently Gujarat Urja Vikas Nigam Ltd., and its six subsidiaries – Communication strategies and actual communication to all level on Unbundling of the organisation of over 50000 employees, making the Unions accept and support the change process, HR restructuring of the original GEB into seven new companies, Employee Growth and Development Policies/ Strategies and Plan development. KSMA were part of the transformation of GEB into the first Indian Electricity Board from loss of over Rs. 10000 Cores to profitability. 7. Saint-Gobain Vetrotex (India) Ltd., Hyderabad – 5S, TPM & KRA 8. Elpro International Limited, Hyderabad. – 5S 9. Rane Engine Valves Ltd., Medchal, Hyderabad – TPM, 5S 10. Rane Brake Linings Ltd., Hyderabad – TPM, 5S 11. Navabharat Ferro Alloys Ltd., Sugar Plant, Samalkot, AP Navabharat Ferro Alloys Ltd., Ferro Alloys Divn., Paloncha, AP Navabharat Ferro Alloys Ltd., Ferro Alloys Divn., Dhenkanal, Orissa. - Various initiatives, primarily 5S, Maintenance Management and TPM. 12. Praga Tools Ltd., Hyderabad. – OT initiatives including 5S, TPM & KRA. 13. Assam State Electricity Board, Guwahati – Communication and bringing together all Unions and employees in the change management process. 14. Nicholas Piramal India Ltd., Zaheerabad, A.P. – TPM, 5S 15. Lokesh Machines Ltd., Hyderabad – 5S 7
  • 8. 16. Aurangabad Auto Engg. Products Ltd., Aurangabad – TPM, 5S 17. Chattisgarh state Electricity Board, Chhattisgarh - Communication and bringing together all Unions and employees in the change management process., Implementation of 5S, TPM. 18. Indian Immunologicals Ltd. – 5S 19. Asa Bhanu Technical Services Ltd., Hyderabad. – 5S, KRA 20. GMM Pfaudler Ltd., Karamsad, Anand Dist., Gujarat - Lean Management. 21. Integrated Cleanroom Technologies Ltd., Hyderabad – 5S 22. Gujarat Energy Development Agency, Vadodara – 5S, TEI 23. Bharat Heavy Electricals Limited, Hyderabad – 5S, TPM 24. Denison Hydraulics India Ltd., Patancheru – 5S 25. Tribi Embedded Technologies Pvt. Ltd., Bangalore. – Organisational Development enabling the company to move from a start-up R&D based company to stable high volume production manufacturing plus R&D organisation. – continuing. 26. Sara Industries, Hyderabad. – Implementation of Systems & Procedures to enable them to become an ISO 9000 company. – Continuing. 27. TNEB (Tamil Nadu State Electricity Board), Chennai (Organisation with an employee strength of over 75000 employees) together with Feedback Ventures Pvt. Ltd., Mumbai – Organisation Restructuring and Communication on change management to all employees including Unions and working to get their support. - continuing. 8
  • 9. 28. NTPC – We have been associated for past several years with NTPC in conducting workshops on TQM, Business Ethics and in 5S Audits of their plants in Southern Region. 29. GAIL – We have also carried out audit work for GAIL in the areas of Quality Management of their various stations in the South. 30. Exclusions: The list excludes list of separate Workshops and Seminars have been conducted directly or through Shingo Institute. See list below for details. With most of these clients we have focussed on – • Change management, • Restructuring, • Improvements in their respective areas – technical and people related. • Systems improvements and • Policies – Management, HR etc. • Changes for long term sustenance. • This is done through 5S, TPM, TQM, KRA, Six Sigma, Lean Management and also supporting in ISO-9001 Certification exercises and generally transforming the organisation. (B) Seminars & Workshops conducted by KSMA through Shingo Institute - 1. Series of Poka Yoke workshops (3 days) conducted with ESCI (Engineering Staff College of India) for Sr. Management professionals over the past ten years. 2. TQM seminar for Sr. IAS officers of the Four Southern States at Dr. MCR- HRD Institute. This seminar focussed on creating TQM awareness in public servants. 3. A two-day Workshop for professionals on “Creativity Unlimited” at Hyderabad. 9
  • 10. 4. A two-day seminar on Six Thinking Hats for VST Management. 5. Workshop on TQM for “Eureka Forbes” Management & Vendors. 6. Workshop on TEI for APIC employees. 7. Workshop on Six Thinking Hats for Management of Vasant Chemicals. 8. Conducted several lectures on Vedic Philosophy & Principles of Management in Rotary clubs, Management Associations etc. 9. Workshop for the General Managers of BHEL, Hyderabad, on “Business Ethics” and “Leadership”. 10. Workshop on “Lessons of Power Sector Reforms in India” to the Senior Executives of Power Grid Corporation at ASCI, Bellavista, Hyderabad. 11. Workshop at the Institution of Engineers (India), Hyderabad in September 2002 on "Small Scale Industries in Globalisation Scenario". 12. Workshop on "Leadership" at Ramoji Film City, Hyderabad. 13. Workshop on “Change Management” at Baroda for Gujarat Electricity Board. 14. Poka Yoke workshop conducted for Satyam Computers Ltd. professionals 15. Formerly associated with Aditya Birla Group, Calcutta in World Class Manufacturing initiatives. 16. Workshop on "Team Building" at Ramoji Film City, Hyderabad. 17. A 3-Day Workshop on “Failure Mode Effect Analysis” for Bajaj Auto Ltd., Pune for their employees at their Chakan Plant. 18. Workshop on “5-S” at the Institution of Engineers (India), Hyderabad. 19. A 3-Phase Workshop on “Pre-JIT Inventory Management” in association with AOTS and Shingo Institute of Japanese Management at The Manohar, Hyderabad. 20. One-Day Workshop on Team Building for Microsoft (R&D) India Ltd. 21. A 3-day Workshop on “Poka-Yoke” at ESCI. 22. A 3-day Workshop on “Poka-Yoke” at ESCI. 23. A 3-day Workshop on “Key Result Areas” for Senior Management of NHPC at Faridabad. 24. A 3-day Workshop on “Key Result Areas” for NHDC Employees at Indore/ Bhopal. 25. A 3-day Workshop on “Lean Manufacturing” at Dr. Reddy’s Laboratories Ltd. (DRL), Hyderabad. 26. A 2-day Workshop on “Lean Management” at DRL. 27. A 2-day Workshop on “Leadership” at AREVA, Kolkata. 28. A 2-day Workshop on “Leadership” at SN Group of Industries. 10
  • 11. 29. One day Workshop on “Cost Management & Control in Competitive Environment” at Nawa Engineers & Consultants (P) Ltd., Hyderabad. 30. One day Training Programme on “5S-Workplace Excellence” for Caere Professional Housekeeping Services, Secunderabad. 31. One day Workshop on “Poka Yoke” for Ariba Technologies Ltd., Bangalore. 32. One day Workshop on “5S – Workplace Excellence” for Tecumseh Products India Pvt. Ltd., Hyderabad. 33. One day Workshop on “5S – Workplace Excellence” for Sadhana Sangama Trust at their Ashram at Channapatna, 60 KMs from Bangalore. KSMA look forward to opportunities to work with companies in various areas of their expertise so as to assist them in enabling performance improvement. Brief bio-data of their senior consultants and their work experience in actual fields of expertise are enclosed (Annexure-I), as also outlines of consultancy programmes and workshops (Annexure-II). 11
  • 12. ANNEXURE-II Specific areas of our consultancy work include the following: 5-S (Workplace Excellence) The technique of creating excellence of all workplaces - practised through Total Employee Involvement (TEI) producing innumerable tangible and intangible benefits to the individuals and the organisations through this. The entire organisation reaches excellence, as an organisation is nothing but the sum total of its workplaces. 5S is a simple method for achieving excellence in workplace using a five step approach. It helps us to easily locate, pick and replace items, which we use in our daily work. It guides to keep constant level of cleanliness in our work place. We can constantly upkeep a clean working environment and improve our working efficiency with ease. We help our clients to understand and implement 5-S at Three Levels: * Physical Level, * Information Level, * System Level. a) Provide Training: • 5-S Awareness Training at all levels including Top Management. • Training the Trainers who would in turn impart training to their fellow Associates. • Audit Training to the selected team of Associates who would carry out Self- Audit, External Audit and Steering Committee Audit. • Training 5-S Champions who would be able to propagate 5-S across the organisation independently so that all employees carry out 5-S on an on- going basis. b) Facilitate Planning and Implementation: * Enable organisation to identify Champions, Co-Champions and Members form Zones and Steering Committee who would drive the movement from the front and ensure this exercise become a daily routine. 12
  • 13. * Implementation of 5-S at three major levels - Physical, Systems and Information. Benefits of 5S: * Creates serene work environment. * Ensures safety in workplace. * Improves quality of products and services. * Eliminates waste. * Minimises inventory. * Reduces Non value Adding / Low value Adding assets * Reduces / eliminates non-value adding activities. * Facilitates and reinforces ISO 9000 and ISO 14000 activities. * Reduces stress, strain and work pressures. * Encourages Total Employee Involvement. * Enhances quality of work life. * Helps in Kaizen, TPM and TQM Processes. TPM (Total Productive Maintenance) This is the technique of eliminating deterioration and depreciation of plant and machinery and the other assets of an organisation. An approach to creating excellence in maintenance and upkeep through use of special scientific tools as also TEI of Production, Maintenance and all other related agencies. WE provide training In: * TPM Awareness Training. * Pillars of TPM & Steps to achieve TPM. * Implementation Training including Training in Scientific Tools. Facilitate Planning and Implementation: * Selection of TPM Champion and formation of cross-functional teams. * Formulation of Organization-wide TPM Implementation Structure. * Selection of Model / Pilot Machines. * Formulation of Company-wide TPM Policy and Pledge. * Derive a structured Master Plan for the entire Unit. Benefits of TPM in terms of: Productivity Improvement: 13
  • 14. * OEE( Overall equipment effectiveness)/ OPP (Overall plant effectiveness) = Efficiency x Quality x Availability. * Mean Time between Failures (MTBF). * Mean Time to Repair (MTTR). Quality - Zero Defects.  Process Capability Improvement (Cp & Cpk)  Cost - Minimize Life Cycle Cost, Reduce Lead Times, WIP,and Inventory ;and Spare Parts Management.  Delivery - Timely delivery to the customers - both internal and external.  Safety - Zero accidents both major and minor including near misses.  Depreciation - Eliminate or at least minimise depreciation of plant and equipment.  Morale - Suggestion Schemes, better Knowledge and Skills.  Enhance relations between various levels of Associates working together.  Create a Win - Win Situation for all. TQM (Total Quality Management) Quality is not just quality of a product or service, an organisation cannot reach the highest level of quality unless quality of each and every function / segment of the organisation is addressed and improved. We can help you to be a TQM organisation through use of European TQM Model (CII Model) or Malcolm Baldrige TQM Model. We cover the following tools and technologies in Total Quality Management: • Variation, SPC, Control Charts, Sample Size, 7 QC Tools / 7 Management Tools. • Taguchi Methods (DOE-Design of Experiments). • Quality Function Deployment. • Daily Management. • Team Management & Systems Thinking through KRA Approach. • Basic Quality Tools. • Management and Planning Tools. • Theory of Constraints. • Deming's PDCA Cycle. 14
  • 15. • Business Excellence Models using Malcolm Balridge, Edwards Deming, European FQM, CII (Confederation of Indian Industry) approaches; and ISO Standards. • 5S & Visual Controls. • TPM - Total Quality in Physical Assets Management. KRA (Key Result Areas) It is acknowledged that KRA enables individuals to reach excellence and eliminate all kinds of problems. A step-by-step approach using scientific tools will help individuals and teams working on KRA to have sure success with immense benefits to organisation and to the individuals involved. It uses the 6 Thinking Hats approach of Dr. Edward De Bono, as also tools like FMEA and DR. We provide Training in: • 12 Steps to Key Result Areas implementation. • Structured & Guided Brainstorming • Design Review (DR). • Failure Mode & Effect Analysis (FMEA). • 7 QC & 7 Management Tools. Facilitate Planning & Implementation: • Choose the Key Focus Areas, Coordinators and Members working on each KRA. • Derive solutions for the problems identified by each team. • Continue with improvements using PDCA Cycle. Benefits of KRA Approach: • Greater task clarity/ Understanding the problem with greater clarity and working towards arriving at a lasting and permanent solution, without losing focus on immediate and urgent needs. • Multiple level solutions - Immediate,Intermediate and Long-term. • Development of a Holistic approach through involvement of all concerned individuals/ functions. • Enhances sense of ownership and responsibility. • Promotes Teamwork. • Solution is derived based on scientific approach and analysis, using well accepted and 15
  • 16. tested tools/ techniques, which is beneficial to the organisation on a long-term basis. DOE (Design of Experiments) It is a process through which the performance of a product / service is brought closer and closer to the target valve, i.e. the performance of the product / service is centered as near as possible to the target value and the spread is reduced and unwanted variability and deviations / defects are brought down to zero. This is a powerful tool to ensure that set performance levels are achieved. We use techniques propagated by Genichi Taguchi & Shainin. POKA YOKE (Mistake Proofing) It is a method to eliminate mistakes by making the man and skill dependent processes into total system dependent process, where deviations cannot occur or captured as soon as they occur. We help our clients in - Instituting a system for implementing poka-yoke. The employees would be given intense training in the concepts of poka-yoke and the steps to implement them. We would enable teams to understand the processes, the way mistakes happen and how to prevent them from happening. ISO-9001 & 14001 CERTIFICATION We assist in preparing the Institution to get certified for ISO 9001 (2008) and ISO 14001 - Quality Management System by training (for creating awareness and providing a good understanding on the subject), evolving Quality / Environmental Policy and Objectives, documentation, Audits & Improvements, implementation and help in applying for certification as per ISO 9001 and 14001 standards. SIX SIGMA Six Sigma concept was evolved as a result of the need to eliminate all mistakes in the various activities of an organization. It enables designing and monitoring everyday business activities in ways that minimize waste and resources while increasing customer satisfaction. 16
  • 17. Business Level - Executives at Business level use Six Sigma to improve: • Market Share. • Increase Profitability. • Ensure corporation's long-term viability. Operations Level - Managers at Operations level use Six sigma to: • Improve yield. • Eliminate hidden factories. • Reduce labour and material costs. Process Level - Employees utilise Six Sigma to: • Reduce defects and variation. • Improve process capability. • Align with the business and operational goals. • Result in improved profitability and customer satisfaction. BALANCED SCORECARD It measures and guides a company in multiple areas of performance, current as well as future targets, in the same manner as the financial budgets of companies do. It also forcefully enables alignment and fitting of individual goals to organisational goals. We assist our clients to - • Develop Organizational Balanced Scorecard along the four dimensional perspectives - Finance, Customer, Internal Business Processes, and Innovation - Learning and Growth. • Quantify and measure the present level of performance. Derive and set up the targets for future performance in each dimension. • Inter-link and align individual, departmental/ functional and organisational initiatives. • Shift from a uni-dimensional annual financial budget to a four- dimensional one. Finance budget (as in all companies); Customer-related budget, Internal Business Processes related and Learning & Growth focussed budgets. • BSC based Annual & Five-Year Plans. 17
  • 18. Policy Deployment is carried out in two Phases: Phase I: Study the existing systems and policies in line with the Organisational Values, Vision and Mission and study how they enable or disable the budgetary and other targets from being achieved. Phase II: Implementation of Balanced Scorecard through focused Policy Deployment spanning all departments, sections and levels of the organisation. Benefits: • Shifting the focus organization-wide from purely financial measurements, reviews and corrections to the other equally important non financial areas. • Developing an organisation-wide holistic common understanding of the goals and objectives and the route to be adopted for achieving them. • Organisation-wide deployment on a prioritised basis. • Accelerating the achievement of desired business objectives. • Enhancing managerial capabilities. • Improving operational planning. • Deriving a mechanism to ensure result-orientation of individuals and measurement of their performance. • Introduction and reinforcement of relevant management controls. • Ensure increase in speed of response and shift from a reactive approach to a proactive one. VALUES & VMO (VISION, MISSION & OBJECTIVES) Values provide the glue that holds an organisation together as it grows, decentralises, diversifies, expands globally, and develops workplace diversity and VMO provide the framework that guides all decision-making, planning and action. HUMAN RESOURCE DEVELOPMENT We have expertise in the following: a) Organisation Restructuring b) Competency Mapping c) Leadership Development 18
  • 19. d) Total Employee Involvement e) Organisation Development f) Creativity Development g) Employee Satisfaction Survey h) Performance Management System i) Activity Mapping j) Manpower Planning k) HR Policies & Systems l) Employee Career Progression m) HR Audits n) Benchmarking o) Key Result Areas p) Balanced Scorecard ORGANISATIONAL TRANSFORMATION To transform an organisation from its present position and make it a winning organisation, one has to address the structure of the organisation to ensure that every employee enthusiastically participates in the organisational processes. There is a need to breakaway from the vertical organisation structure to autonomous teams, guided by the hierarchy. You may choose any one of the above independently for implementation or a set of these combined together and integrated as an Organisational Transformation (OT) exercise. Core Areas Organization-wide:  Turning around of Sick Companies  Organizational Transformation  Organizational Restructuring  Balanced Scorecard & Policy Deployment  Change Management Initiatives  Six Sigma  Key Result Areas  Achieving Competitive Excellence through Process Improvement  Creativity  Total Employee Involvement 19
  • 20. Technical:  Environmental Management Systems  Total Productive Maintenance (TPM)  Total Quality Management (TQM)  ISO  5-S  Poka-Yoke  Theory of Constraints  Creativity  Total Employee Involvement OUR PUBLICATIONS We are also in the process of publishing books on management and posters and have already come out with the following publications: 1. Pocket book on “5S – Workplace Excellence” in English and Telugu. The same book on other Indian languages are under process. 2. Comprehensive book on “5S – Workplace Excellence” in English 3. “Business & Ethics – An Oxymoron?” in English We have also brought out Posters on “5S” in English, Hindi, Telugu and Marathi, which are highly popular. Posters on other languages are under process. 20