This document summarizes the history and services of SSA Business Solutions Pvt Ltd, a business excellence consulting firm in India. It was founded in 1999 with a goal of making "Made in India" synonymous with quality. Over the years it has expanded its services to include lean management, quality management system certification, leadership development, and business process improvement. Its vision is to become the top business excellence solutions provider in India and expand revenues from overseas consulting. It works with clients across various industries to help reduce costs, increase productivity, and improve customer loyalty through continuous improvement programs.

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3. Our Journey Business of Quality (Product Quality) Quality of Business 2001 1999 2006 2007 2009 2010 2008 Founded with missionary zeal to make “Made in India” synonymous to Quality Lean & Change Management Management system certification, Lean Six Sigma, HRM, BPR Process Management System Business Excellence & Strategy Consulting Integrated strategy and performance management system 3

4. Purpose To enhance Stakeholder’s Value through partnering for growth; our journey will continue as long as there is a passion for perfection. 4

5. Vision To become the No.1 (by turnover) Business excellence solutions provider in India by 2015 with 20% revenue from Overseas consulting. 5

6. 6 SSA Business Solutions (P) Ltd is the 1st Authorized Provider of IACET CEUs in India and this Prestigious Authorization Demonstrates SSA’s Commitment to High-Quality Lifelong Learning.

7. Where do we Focus? Long Term Pay-off Customer Loyalty Short term Pay-off Cost Reduction 7

8. SSA Strategic Levers Cost Reduction Rs Increase in throughput (productivity) Customer & People Loyalty Continual improvement culture to improve products and services ROI Competitiveness of your Business for higher ROI 8

10. Facilitation & Design of change Management framework

13. Performance improvement

14. Process repository & Automation

15. Design and implementation of Quality Management Systems New process 9

16. Integrated Continuous Improvement Model Purpose, Vision & Values Top Management Strategic Plan e.g. strategic themes, strategic objectives KRA/ KRG Policy Deployment Improvement through strategic projects Middle Level Management DWM Improvement through small Kaizen projects Lower Level Management Marketing Human Resource Service Research & Development Finance Information Technology Manufacturing 10

17. SSA Consultancy Model Pilot Phase Scaling up Phase Internalisation Phase Internalisation Large Scale company-wide Improvements Enrollment of People Customised Roadmap 3 years Roadmap 11

18. Our Tool Kit Lean Six Sigma Project Management DFSS-Design for Six Sigma IT & IT Enabled support Tool Kit Performance Mgmt System (Balanced Scorecard) System Certification DWM-Daily Work Mgmt Business Process Mgmt System iGrafx ® Process Mgmt System Process Simulation 12

19. International Alliances 13

20. Global Coverage China Hong Kong United Kingdom Pakistan Bangladesh Thailand Philippines Maldives Sri Lanka Singapore 14

21. 15 Our Clientele - Manufacturing 11+ years of rich experience in consulting OUR FAMILY No. of Projects Done: 600+

22. 16 Our Clientele – Service

23. Our Credentials

24. Partnering with a client

25. Publication Books The knowledge sharing efforts include SSA’s popular Six Sigma Pocket Book and Enigma of Lean, a Lean guide. Newsletters SSA also publishes a bimonthly newsletter called Gyan. This newsletter covers various topics related to Business Excellence and Quality Management. Join us You could stay in touch with SSA, kindly click on the below ICONS to join/follow SSA.

27. Thank you passion for impossible