Abhilasha has over 7 years of experience in administration, customer service, and training. She is currently pursuing an MBA and has previously worked as a Junior Executive for IAL Logistics, a Customer Service Officer for ICICI Bank, and an Office Executive and Trainer for Town Schools. In her roles, she has been responsible for tasks like maintaining records and inventory, coordinating with vendors, handling customer inquiries, providing skills training to rural youth, and supervising junior staff. She has strong skills in office management, administration, customer service, and training.

1. ABHILASHA
Mobile: +91- 9899165617~ E-Mail: abhilashageorge@gmail.com
To work with an organization that will utilize my management, supervisory and administrative
skills for mutual growth and success.
EMPLOYMENT SCAN
June 2015 to till date with IAL LOGISTICS INDIA LTD. as a Junior Executive
(Administration)
 Responsible for maintaining the records of office inventory.
 Distributing the stationary as per requirement and keeping the record.
 Checking the availability of stationary and other required things and ordering for them.
 Coordinating with the dealers, Suppliers and vendors.
 Maintaining the documents records and generate the MIS report.
 Assisting the admin manager in planning and executing the events and other activities in
organization.
 Managing the house keeping and security guard staffs’ data and duties.
 Responsible for checking the cleanliness of office.
 Responsible for checking the office’s assets are in good condition.
 Responding the mails,calls and handle the walk-in person.
 Responsible for handling the petty cash and keeping the record of expenses.
 Responsible for maintain all employee records and filling paper work as needed.
 Assist in recruitment and selection of staff where required.
 Provide briefings for new staff and arrange relevant documents .
 Maintain all attendance and leave records of staff and provide regular updates to
manager as required.
August 2013- August 2014 with ICICI BANK as Customer Service Officer
Job Profile:-
 Receive and respond to customer service account inquiries on account balances, transaction
details, statements and fees and charges.
 Handling Front Desk and solve the query of the Customer.
 Open new accounts/Closing account and build a relationship to the customer.

2.  Handling cash transactions and cash balancing Overseas transfers.
 Manage all Cash and properly transfer into the locker room.
 Tele calling to Promote bank products and services and fix the appointment for meeting to
close the deal.
 Identifying customer needs ,Cross Selling and generate the new leads.
 Preparation of various reports and maintain the excel sheet.
 Supervising the work of the juniors and getting the work done from them.
 Reporting to the authorities .
November’11- March’13,Town Schools (Special Project of Ministry of Rural
Development, Government of India )as Office Executive cum CRS Trainer
Job Profile
 To provide the Skills Development Training & Counseling to Below Poverty
Line Youth for their livelihood.
 Helping to provide better employment opportunities to the rural youth.
 Handling Front Office and all file management .
 Check Daily mails ,Maintain the excel Sheet, Drafting and Scanning important letters.
 Maintaining stationary and attendance register.
 Organizing travel for the seniors and clients.
 Preparing documents for the meeting and making presentation.
KEY SKILLS
 Office management
 Administrative support .
 Strong organizational Skills
 Ability to multitask and manage conflicting demands.
EDUCATION DETAILS
2015 Pursuing Mba form Bharthi Vidhyapeeth University
2013 Six Month Post Graduate Diploma in banking operations
2009 B. Sc. (Mathematics from H.N.B Garhwal University)

3. 2006 Sr. Secondary Education form U.K Board.
2004 Secondary Education from U.K Board.
PERSONAL DOSSIER
Date of Birth : 6th
July, 1988
Marital Status : Married
Address : Asola Fatehpur Beri near Chattarpur(South Delhi)
Languages Known : English, Hindi (Read, Write & Speak)
DATE: ABHILASHA