Track 12. Educational innovation Authors: Daniel Clavero, Miguel Ángel Verdugo and Maria Cruz Sánchez https://youtu.be/BnP_3RlSATQ

1. A SOFTWARE TOOL TO HELP SOCIAL
ORGANIZATIONS TO MANAGE SKILLS
TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016
Daniel Clavero Herrero
Miguel Ángel Verdugo Alonso
Maria Cruz Sánchez Gómez

2. A SOFTWARE TOOL TO HELP SOCIAL
ORGANIZATIONS TO MANAGE SKILLS
TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016
AUTHORS
Daniel Clavero Herrero
Doctoral Candidate in the Psychology Ph.D Programme.
University of Salamanca
Miguel Angel Verdugo Alonso
Director of University Institute for Integration into the
Community (INICO)
Maria Cruz Sánchez Gómez
Member of the Research Group on InterAction and
eLearning (GRIAL)

3. A SOFTWARE TOOL TO HELP SOCIAL
ORGANIZATIONS TO MANAGE SKILLS
TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016
ABSTRACT / INTRODUCTION
A3byComp can be used to implement competency-based management systems in social
organisations in order to enhance users' quality of life.
It is necessary solve the problem of establishing a competency-based organisational
framework aligned with the organisation's mission and the achievement of personal
goals
The concept of disability is interrelated with changes in social and employment practices
in social organisations aimed at meeting the needs of people with that condition

4. A SOFTWARE TOOL TO HELP SOCIAL
ORGANIZATIONS TO MANAGE SKILLS
TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016
SUMMARY OF THE THEORETICAL BASIS
The multi-domain quality of life model created by Schalock and Verdugo (2003,2007)
Spencer and Spencer's definition of competency (1993)
COMPETENCIES FOR PERSONAL WELL-BEING
Characteristics of an individual that are transferable to the organisational context and
evidenced through behaviour, which have a causal relationship with efficacy and
efficiency in providing support to people who need it in a particular family, employment
or community context, defined in terms of enhancing their quality of life.

5. A SOFTWARE TOOL TO HELP SOCIAL
ORGANIZATIONS TO MANAGE SKILLS
TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016

6. A SOFTWARE TOOL TO HELP SOCIAL
ORGANIZATIONS TO MANAGE SKILLS
TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016

7. A SOFTWARE TOOL TO HELP SOCIAL
ORGANIZATIONS TO MANAGE SKILLS
TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016
CONSTRUCTION OF A3byCOMP
According to Dalziel et al. (1996) , cited by Pereira et al. (2008) and Medina (2014),
there are 4 elements that constitute the proposed model:
a) analysis, diagnosis and strategic planning;
b) identification and standardisation of competencies;
c) competency-based skills building and training; and
d) assessment and certification of competencies.

8. A SOFTWARE TOOL TO HELP SOCIAL
ORGANIZATIONS TO MANAGE SKILLS
TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016
ANALYSIS, DIAGNOSIS AND
STRATEGIC PLANNING
A3byCOMP allows each position to be
associated with the tasks to be performed
(functional profile), as well as the ideal
competencies to do so (competency
profile), each of which are weighted in
accordance with their relative weighting
for each position.

9. A SOFTWARE TOOL TO HELP SOCIAL
ORGANIZATIONS TO MANAGE SKILLS
TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016
IDENTIFICATION AND
STANDARDISATION OF
COMPETENCIES
A3byCOMP enables the identification
and standardisation of competencies by
providing the user with three databases:
competencies, behaviours and tasks.

10. A SOFTWARE TOOL TO HELP SOCIAL
ORGANIZATIONS TO MANAGE SKILLS
TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016
COMPETENCY-BASED SKILLS BUILDING AND TRAINING
A3byCOMP makes possible to identify the person's suitability for the position they
currently hold or any other they may hold (career or succession plan), and their
functional and competency profile, individually identifying the competencies and tasks
that can be improved with regard to how demanding they are, as established through an
assessment process carried out for that purpose.
In accordance with Gallego (2012), comparing the worker's profile with the position's
requirements through an assessment process reveals the need for specific development
and training for each area, process or person.

11. A SOFTWARE TOOL TO HELP SOCIAL
ORGANIZATIONS TO MANAGE SKILLS
TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016
COMPETENCY ASSESSMENT
AND CERTIFICATION
A3byComp aids the process of assessing and
certifying competencies by combining quantitative
and qualitative techniques: a) with regard to the
former, it uses the widely-used survey model and
enables easy comparison of data; b) with regard to
the latter, 360º feedback is used, which allows data
to be recorded from different viewpoints (self-
assessment, assessment by colleagues and by
superiors.

12. A SOFTWARE TOOL TO HELP SOCIAL
ORGANIZATIONS TO MANAGE SKILLS
TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016
CONCLUSIONS
A3byComp not only makes it possible to meet organisations' needs regarding definition of
competencies, associated behaviours, determining professional profiles and establishing
an assessment methodology related to all these aspects. It also makes it easier to align the
competency-based management system with the personal care model based on enhancing
their quality of life.
It will be of great interest, in later studies, to examine in greater depth A3byComp users'
perception of its usefulness and its actual applicability within organisations,

13. A SOFTWARE TOOL TO HELP SOCIAL
ORGANIZATIONS TO MANAGE SKILLS
TEEM’16 Technological Ecosystems for Enhancing Multiculturality - Salamanca – 2th October 2016
THANK YOU FOR YOUR
ATTENTION !