In the emergence of transformative global economy, information system has became a necessity in businesses to obtain organizations operational excellence, adaptation to new business models, improved decision making and providing exceptional customer service, and eventual competitive advantage of the enterprise setting while keeping business alliances. This paper presents sectors of economy serviced by the pre-industry developers, explores the evolution of computer-based information system designed and developed by pre-industry system developers, and examine the effects of an information system in business to countervail indentified recurring problems. Nineteen of forty-six identified sectors of economy falls in the categories of primary, secondary, tertiary, quarternary and quinary were the recipient of computer-based system designed and developed. There have been several effects of computer-based systems to organizations, including the implied relevance to their business processes, continuum process improvement, business process reengineering, business driver and facilitator, and customer satisfaction.
A STUDY ON THE SECTORS OF ECONOMY SERVICED BY PRE-INDUSTRY SYSTEM DEVELOPERS ...ijbiss
In the emergence of transformative global economy, information system has became a necessity in businesses to obtain organizations operational excellence, adaptation to new business models, improved decision making and providing exceptional customer service, and eventual competitive advantage of the enterprise setting while keeping business alliances. This paper presents sectors of economy serviced by the pre-industry developers, explores the evolution of computer-based information system designed and developed by pre-industry system developers, and examine the effects of an information system in business to countervail indentified recurring problems. Nineteen of forty-six identified sectors of economy falls in the categories of primary, secondary, tertiary, quarternary and quinary were the recipient of computer-based system designed and developed. There have been several effects of computer-based systems to organizations, including the implied relevance to their business processes, continuum process improvement, business process reengineering, business driver and facilitator, and customer satisfaction
key factors affecting on the e readiness assessment for small and mediumINFOGAIN PUBLICATION
Due to the increasing growth of information and communication technology and to optimum utilization of its advantages, organizations must to develop their existing capacities. To measure this capacity of any organization, be sure is evaluated, the e-readiness of the organization to enter the e-commerce market. The main objective of this paper is to identify key factors affecting in the Electronic Readiness assessing of SMEs in Shamsabad Industrial City, Tehran to enter the e-commerce market. In this paper to determine this factors after identifying and introduction of variety existing models, concepts; dimensions and indicators of research is extracted and is designed in the form of a questionnaire. Then, using a designed questionnaire is action to gathering insights of academic experts and professional and variety of concepts, dimensions and related indicators is evaluated to E-Readiness assessment. Finally, with regard to the reforms, have been identified key factors affecting the E-Readiness of small and medium manufacturing enterprises.
This paper had as approach a study about the use of IT resources in three different small, medium and large transport companies of the city of Pau dos Ferros - RN. The collected data allowed the knowledge of the main technological resources used in the internal structure of each company and their influence on the internal decision-making processes. When analyzing the resources used by the organizations, a certain similarity was identified in the types and a difference in the Information Systems used. The enterprises,named here as A, B and C, use thesoftwares SYSPDV, SoftCom and CissPoder, respectively. It was also identified that the small enterprise A does not use all the functionalities of the Information System employed, while the large enterprises B and C explore all the capacities of the IS in the company internal structure.
A knowledge management-based conceptual model to improve the level of utiliza...IJAEMSJORNAL
The current commercial context for the Small and medium-sized enterprises (SMEs) is an ever-changing environment that is strongly influenced by the information and communication technologies (ICTs). This has led enterprises to implement these technologies as supportive tools for their business processes. Nevertheless, a vast number of SMEs have not obtained favorable results in implementing ICTs, since the lack of knowledge about the potential and application of these technologies has made this technological implementation activity prevail as an action oriented to the simple acquisition of equipment and informatic systems with a short-term vision without considering a business strategy. The aim of this paper is to perform a literature review that shows evidence of the low utilization of ICTs in SMEs, particularly in the Mexican environment, which leads to proposing a different approach where enterprises consider Knowledge Management (KM) in the implementation of the informatic technology, leading to a conceptual model to ensure human, organizational and relational capital provide the proper capabilities to complement a strategy that implies carrying out a correct acquisition and application of knowledge that contributes to improving the utilization of ICTs in the business processes.
A STUDY ON THE SECTORS OF ECONOMY SERVICED BY PRE-INDUSTRY SYSTEM DEVELOPERS ...ijbiss
In the emergence of transformative global economy, information system has became a necessity in businesses to obtain organizations operational excellence, adaptation to new business models, improved decision making and providing exceptional customer service, and eventual competitive advantage of the enterprise setting while keeping business alliances. This paper presents sectors of economy serviced by the pre-industry developers, explores the evolution of computer-based information system designed and developed by pre-industry system developers, and examine the effects of an information system in business to countervail indentified recurring problems. Nineteen of forty-six identified sectors of economy falls in the categories of primary, secondary, tertiary, quarternary and quinary were the recipient of computer-based system designed and developed. There have been several effects of computer-based systems to organizations, including the implied relevance to their business processes, continuum process improvement, business process reengineering, business driver and facilitator, and customer satisfaction
key factors affecting on the e readiness assessment for small and mediumINFOGAIN PUBLICATION
Due to the increasing growth of information and communication technology and to optimum utilization of its advantages, organizations must to develop their existing capacities. To measure this capacity of any organization, be sure is evaluated, the e-readiness of the organization to enter the e-commerce market. The main objective of this paper is to identify key factors affecting in the Electronic Readiness assessing of SMEs in Shamsabad Industrial City, Tehran to enter the e-commerce market. In this paper to determine this factors after identifying and introduction of variety existing models, concepts; dimensions and indicators of research is extracted and is designed in the form of a questionnaire. Then, using a designed questionnaire is action to gathering insights of academic experts and professional and variety of concepts, dimensions and related indicators is evaluated to E-Readiness assessment. Finally, with regard to the reforms, have been identified key factors affecting the E-Readiness of small and medium manufacturing enterprises.
This paper had as approach a study about the use of IT resources in three different small, medium and large transport companies of the city of Pau dos Ferros - RN. The collected data allowed the knowledge of the main technological resources used in the internal structure of each company and their influence on the internal decision-making processes. When analyzing the resources used by the organizations, a certain similarity was identified in the types and a difference in the Information Systems used. The enterprises,named here as A, B and C, use thesoftwares SYSPDV, SoftCom and CissPoder, respectively. It was also identified that the small enterprise A does not use all the functionalities of the Information System employed, while the large enterprises B and C explore all the capacities of the IS in the company internal structure.
A knowledge management-based conceptual model to improve the level of utiliza...IJAEMSJORNAL
The current commercial context for the Small and medium-sized enterprises (SMEs) is an ever-changing environment that is strongly influenced by the information and communication technologies (ICTs). This has led enterprises to implement these technologies as supportive tools for their business processes. Nevertheless, a vast number of SMEs have not obtained favorable results in implementing ICTs, since the lack of knowledge about the potential and application of these technologies has made this technological implementation activity prevail as an action oriented to the simple acquisition of equipment and informatic systems with a short-term vision without considering a business strategy. The aim of this paper is to perform a literature review that shows evidence of the low utilization of ICTs in SMEs, particularly in the Mexican environment, which leads to proposing a different approach where enterprises consider Knowledge Management (KM) in the implementation of the informatic technology, leading to a conceptual model to ensure human, organizational and relational capital provide the proper capabilities to complement a strategy that implies carrying out a correct acquisition and application of knowledge that contributes to improving the utilization of ICTs in the business processes.
Requirement analysis method of e commerce websites development for small-medi...ijseajournal
Along with the growth of the Internet, the trend shows that e-commerce have been growing significantly in
the last several years. This means business opportunities for small-medium enterprises (SMEs), which are
recognized as the backbone of the economy. SMEs may develop and run small to medium size of particular
e-commerce websites as the solution of specific business opportunities. Certainly, the websites should be
developed accordingly to support business success. In developing the websites, key elements of e-commerce
business model that are necessary to ensure the success should be resolved at the requirement stage of the
development. In this paper, we propose an enhancement of requirement analysis method found in
literatures such that it includes activities to resolve the key elements. The method has been applied in three
case studies based on Indonesia situations and we conclude that it is suitable to be adopted by SMEs.
CHALLENGES FOR MANAGING COMPLEX APPLICATION PORTFOLIOS: A CASE STUDY OF SOUTH...IJMIT JOURNAL
This research explores the challenges in management and the root cause for complex application portfolios
in the public sector. It takes Australian public sector organisations with the case of South Australia Police
(SAPOL) for evaluation it being one of the significant and mission critical state government agencies. The
exploratory research surfaces some of the key challenges using interview as primary data collection
source, along with archive records, documentation, and direct observation as secondary sources. This
paper reports on the information analysed surfacing eight key issues. It highlights that the organic growth
of the technology portfolios, with mission criticality has resulted in many quick fixes which are not aligned
with long term enterprise architectural stability. Integration of different mismatched technologies, along
with the pressure from the business to always keep the lights on, does not provide the opportunity for the
portfolios to be rationalised in an ongoing way. Other issues and the areas for further study are explored
at the end.
Management Information Systems 12th Edition Laudon Test BankRussellRussells
Full download : http://alibabadownload.com/product/management-information-systems-12th-edition-laudon-test-bank/ Management Information Systems 12th Edition Laudon Test Bank
Requirement analysis method of e commerce websites development for small-medi...ijseajournal
Along with the growth of the Internet, the trend shows that e-commerce have been growing significantly in
the last several years. This means business opportunities for small-medium enterprises (SMEs), which are
recognized as the backbone of the economy. SMEs may develop and run small to medium size of particular
e-commerce websites as the solution of specific business opportunities. Certainly, the websites should be
developed accordingly to support business success. In developing the websites, key elements of e-commerce
business model that are necessary to ensure the success should be resolved at the requirement stage of the
development. In this paper, we propose an enhancement of requirement analysis method found in
literatures such that it includes activities to resolve the key elements. The method has been applied in three
case studies based on Indonesia situations and we conclude that it is suitable to be adopted by SMEs.
CHALLENGES FOR MANAGING COMPLEX APPLICATION PORTFOLIOS: A CASE STUDY OF SOUTH...IJMIT JOURNAL
This research explores the challenges in management and the root cause for complex application portfolios
in the public sector. It takes Australian public sector organisations with the case of South Australia Police
(SAPOL) for evaluation it being one of the significant and mission critical state government agencies. The
exploratory research surfaces some of the key challenges using interview as primary data collection
source, along with archive records, documentation, and direct observation as secondary sources. This
paper reports on the information analysed surfacing eight key issues. It highlights that the organic growth
of the technology portfolios, with mission criticality has resulted in many quick fixes which are not aligned
with long term enterprise architectural stability. Integration of different mismatched technologies, along
with the pressure from the business to always keep the lights on, does not provide the opportunity for the
portfolios to be rationalised in an ongoing way. Other issues and the areas for further study are explored
at the end.
Management Information Systems 12th Edition Laudon Test BankRussellRussells
Full download : http://alibabadownload.com/product/management-information-systems-12th-edition-laudon-test-bank/ Management Information Systems 12th Edition Laudon Test Bank
Management Information Systems 12th Edition Laudon Test Bank
Similar to A Study on the Sectors of Economy Serviced by Pre-Industry System Developers among Companies in Metro Manila : A Tool for Business Reengineering
An Empirical Study on the information systems in the Moroccan organizations: ...INFOGAIN PUBLICATION
An information system, it’s the key point of the success of companies [5] [6]. Where from the necessity of investing to develop information systems, these investments concern to infrastructures, application software’s, set up systems, and existing processes. Companies have to follow policies to manage well their investment of information systems in an economic and optimal way, it is the subject of this paper. To validate our subject, our hypothesis, a study of ground was necessary. We opted for an empirical study on the information systems of the high-level Moroccan organizations in various sectors, by basing itself on scientific foundations. The study and the data analysis allowed us to propose new simplified models.
MSc Digital Business : Digital Portfolio | dijitalbusiness.emredirlik.de ( Wi...Emre Dirlik
University Of Salfort Manchester
dijitalbusiness.emredirlik.de ( Without www – https:// )
INFORMATION SYSTEM AND DIGITAL TRANSFORMATION
MSc Digital Business : Digital Portfolio
1. Top of FormResource Project Systems Acquisition Plan Gradi.docxambersalomon88660
1.
Top of Form
Resource: Project Systems Acquisition Plan Grading Guide
Resources:
· Baltzan, P., and Phillips, A. (2015). Business Driven Information Systems (5th ed).
· Week 3 articles and videos
· It is recommended students search the Internet for a Systems Acquisition Plan template.
Scenario: You are an entrepreneur in the process of researching a business development idea. As you create a high-level Information Technology (IT) strategy for your new enterprise, it is important to consider the acquisition of IT resources. A Systems Acquisition Plan will guide the process of identifying enterprise technology needs and acquiring appropriate information systems in the context of your goal to incorporate business driven IT. The Systems Acquisition Plan is intended to describe a high-level process for acquiring and maintaining IT systems. The Systems Acquisition Plan is a working document, which is expected to change over time as new project details emerge.
Create a high-level Project Systems Acquisition Plan for your project in a minimum of 1,050 words that includes the following information:
· A description and justification of the specific systems design and development approach (SDLC, RAD, Spiral, outsourcing, etc.) the enterprise will employ
· A summary of the steps in the systems acquisition process including initiation, analysis, design, acquisition, and maintenance
· A high-level overview of who will participate in each step of the systems acquisition process
Cite a minimum of 3 peer-reviewed references from the University of Phoenix Library.
Format consistent with APA guidelines.
Submit your assignment.
Resources
· Center for Writing Excellence
· Reference and Citation Generator
· Grammar and Writing Guides
· Learning Team Toolkit
2
CHAPTER
Decisions and Processes: Value Driven Business
CHAPTER OUTLINE
SECTION 2.1
Decision Support Systems
SECTION 2.2
Business Processes
Making Organizational Business Decisions
Measuring Organizational Business Decisions
Using MIS to Make Business Decisions
Using AI to Make Business Decisions
Managing Business Processes
Using MIS to Improve Business Processes
What’s in IT for me?
Working faster and smarter has become a necessity for companies. A firm’s value chain is directly affected by how well it designs and coordinates its business processes. Business processes offer competitive advantages if they enable a firm to lower operating costs, differentiate, or compete in a niche market. They can also be huge burdens if they are outdated, which impedes operations, efficiency, and effectiveness. Thus, the ability of management information systems to improve business processes is a key advantage.
The goal of Chapter 2 is to provide an overview of specific MIS tools managers can use to support the strategies discussed in Chapter 1. After reading this chapter, you, the business student, should have detailed knowledge of the types of information systems that exist to support decision making and business .
21st century has been defined by application of and advancement in information technology. Information technology has become an integral part of our daily life. According to Information Technology Association of America, information technology is defined as “the study, design, development, application, implementation, support or management of computer-based information systems.”
Information technology has served as a big change agent in different aspect of business and society. It has proven game changer in resolving economic and social issues.
Advancement and application of information technology are ever changing.
Net impact implementation application development life-cycle management in ba...CSITiaesprime
Digital transformation in the banking sector creates a lot of demand for application development, either new development or application enhancement. Continuous demand for reimagining, revamping, and running applications reliably needs to be supported by collaboration tools. Several big banks in Indonesia use Atlassian products, including Jira, Confluence, Bamboo, Bitbucket, and Crowd, to support strategic company projects. We need to measure the net impact of application development life-cycle management (ADLM) as a collaboration tool. Using the deLone and McLean model, process questionnaire data from banks in Indonesia that use ADLM. Processing data using structural equation modeling (SEM), multiple variables are analyzed statistically to establish, estimate, and test the causation model. The conclusions highlight that system quality strongly affected only User Satisfaction (p=0.049 and β=0.39). Information quality strongly affected use (p=0.001 and β=0.84) and strongly affected user satisfaction (p=0.169 and β=0.28). Service quality strongly affected only use (p=0.127 and β=0.31). Conclusion research verifies the information system's achievement approach described by DeLone and McLean. Importantly, it was discovered that system usability and quality were key indicators of ADLM success. To fulfill their objective, ADLM must be developed in a way that is simple to use, adaptable, and functional.
An Analysis of Big Data Computing for Efficiency of Business Operations Among...AnthonyOtuonye
Statistical analysis of big data computing and implementation strategies for efficient business operations
Similar to A Study on the Sectors of Economy Serviced by Pre-Industry System Developers among Companies in Metro Manila : A Tool for Business Reengineering (20)
One factor that encourages the investment climate to run in a positive trend is the ability of organizers to
package these investment activities. Positive things that have emerged in line with the increasingly
dynamic information technology-based (IT) industry in Indonesia are the increasing number of events with
the theme of business matching, investor forums, business networking, and other similar events. This
indicates that business players and investors are increasingly interested in IT-based industries. Business
matching is the implementation of events that bring together buyers and UMKM producers to communicate
about requests and supplies and matters related to them. It can be said that business matching is an
activation of the info booth. Business matching is expected to generate real and direct trade. At this point
in time, it can be said that the quality of events with the theme of business matching and investor forums is
still far from expectations. If we attend events like this, it can be seen that the purpose of holding the event
is still not in focus and it is almost certain that the startups featured have not gone through a strategic and
well-managed selection process.
Call for papes !!! International Journal of Business Information Systems Stra...ijbiss
International Journal of Business Information Systems Strategies (IJBISS) is a Quarterly peer-reviewed and refereed open access journal that publishes articles which contribute new results in all areas of the Business Information Systems Strategies. A business information system is the study of merging new information technology in the field of business management. The emphasis of implementing Business Information systems is to improve the effectiveness and efficiency of an organization. This journal publishes research and case study papers related to development of information technology based business strategies, cross-cultural issues, and global organizational systems. This journal aims to provide a platform for exchanging ideas in new emerging trends that needs more focus and exposure and will attempt to publish proposals that strengthen our goals.
Effective OBT is part and parcel of quality MET provided by any maritime institute. To know the current status of the effectiveness of the OBT in Tanzania, the present study applies Extended DEMATEL Model to evaluate the challenges facing OBT in Tanzania. We firstly use expert opinions to identify the challenges and we then apply the Evaluation Model to rank the challenges facing OBT in Tanzania. The most prevalent challenges that are critical for effective OBT in Tanzania are identified and presented. The study reveals that the major challenges in descending order are Shortage of maritime simulators to complement OBT, Lack of ocean going vessels flying Tanzanian flag, and Lack of dedicated training ships. On the other hand, the minor challenges in descending order for effective OBT in Tanzania are Ineffective enforcement of Tanzania merchant shipping Act 2003, Decline of fleet owned and operated by SINOTASHIP, Shortage of merchant vessels undertaking coastal shipping in Tanzania waters, and Scarcity of qualified officers for effective OBT. The future extension of this study could be the analysis of the Tanzania Investment Policy in the Maritime Transport and Port Sector.
Model for Implementing Successful Customer Relationship Management in Saudi T...ijbiss
The telecommunications sector in Saudi Arabia is continuously seeking to a close relationship with their customers. Most telecom companies have Customer Relationship Management (CRM) system. However,
implementing CRM systems have a low success rate. This paper aims to propose a model that helps the telecom companies to increase the level of implementing successful CRM system. A model is drawn to
identify the critical success factors that contribute to successful CRM system in Saudi telecommunication sector. Seven basic hypotheses were tested, as parts of a theoretical model of successful CRM system.
Data was collected through a questionnaire. The empirical analysis was carried out using a structural equation model and regression. In addition, follow-up interviews were conducted with a small number of top
managers. Data obtained from the questionnaire was triangulated with data gathered from follow-up interviews. The findings revealed that the seven hypotheses were supported and lead to CRM success.
Assessing the Impact of Relationship Quality on Online Adoption ijbiss
Relationships are strongly embedded in Indian culture due to its high-context nature. Because of this, the role of relationship marketing has been advanced in a variety of services viz., banking, retailing, telecom, etc and hence the competition amongst various service providers has increased. Traditionally, relationship management used to be personal interaction based phenomenon but with IT as an enabler for online channels, the need for creating and growing relationships have transpired in a big way. With the advent of technological changes in the business environment, customers are seeking better alternatives to reduce the frequency of visiting the bank branch physically and are relying more on the virtual mode for transacting. Hence, banks and other service organizations are strongly focussing on the digital (online) channels for facilitating monetary transactions and hence gaining competitive advantage. In the virtual mode, the concept of relationships appears to be unrealistic due to the absence of human interface. However, significant studies have been conducted in this regard which focus on the influence of relationship quality factors viz., trust, commitment, satisfaction, etc. towards adopting the online channel for carrying out financial transactions. Relationship quality focuses on evaluating the strength of relationships, which affects customer loyalty. There exists a dearth of such significant studies in the Indian context. The present research will focus on bridging this gap in the literature. This paper will follow a causal research design for empirically analysing the impact of RQ factors towards adopting online mode for banking transactions. It will also investigate the future intentions of the customers toward using the online channels for carrying out financial transactions.
The Impact of Technology Based Self Service Banking Dimensions on Customer Sa...ijbiss
The technology based self service banking (TBSSB) refers to automated banking services that customer avail in self service mode using various electronic banking channels, without any interaction with bank employees. This paper investigates the relationship between key dimensions (factors) of TBSSB service
quality and Customer Satisfaction. A structured questionnaire was formulated by identifying and adapting attributes on the basis of past studies on service quality of automated services and customer satisfaction. Data was collected from sample of bank customers in India. The collected data was divided into two subsamples of equal size. The TBSSB service quality and customer satisfaction dimensions were identified by
conducting an exploratory factor analysis (EFA) on the half of the collected data using SPSS 16.0 software. Factor structure was confirmed by conducting confirmatory factor analysis (CFA) using AMOS 20.0 software on the remaining half of the collected data. The proposed model was empirically tested for unidimensionality, reliability, and validity. AMOS 20.0 was also used to examine the link amid TBSSB service quality and Customer Satisfaction by testing hypotheses using structural equation modeling (SEM). This study may help banks’ management to investigate the customers’ quality perceptions about TBSSB services, thereby helping banks to formulate strategies to improve the quality of service and customer satisfaction.
Trust Evaluation Using an Improved Context Similarity Measurementijbiss
In context-aware trust evaluation, using ontology tree is a popular approach to represent the relation between contexts. Usually, similarity between two contexts is computed using these trees. Therefore, the performance of trust evaluation highly depends on the quality of ontology trees. Fairness or granularity consistency is one of the major limitations affecting the quality of ontology tree. This limitation refers to inequality of semantic similarity in the most ontology trees. In other words, semantic similarity of every two adjacent nodes is unequal in these trees. It deteriorates the performance of contexts similarity computation. We overcome this limitation by weighting tree edges based on their semantic similarity. Weight of each
edge is computed using Normalized Similarity Score (NSS) method. This method is based on frequencies of concepts (words) co-occurrences in the pages indexed by search engines. Our experiments represent the better performance of the proposed approach in comparison with established trust evaluation approaches. The suggested approach can enhance efficiency of any solution which models semantic relations by
ontology tree.
Mathematical Assessment of "Blogging Effect" on Consumer Buying Behavior ijbiss
The Internet has escorted in mammothalterations in the marketing strategy by coalescing many diversities of business models involving affiliate marketing, direct sales, viral marketing and marketing online. It has been evidenced that blogs play an imperative role in facilitating customers to form a buying decision. In fact, blogs have an upshot on purchase behavior far more than the social networking platforms. Blogs have
unremittingly garnered a reliable audience. When the demonstrative bond between the blogger and the consumers gets very substantial, it can lead the latter to really build a buying decision. The impact of blogs is so intense that it is sometimes stated as “Blogging Effect” on buying behavior. The present study is an endeavor to derive the two important mathematical instigation of the “blogging effect”-
Transaction Profitability Using HURI Algorithm [TPHURI]ijbiss
Business intelligence (BI) is formulation of business strategies which help organizations to achieve its objectives and to predict its future. Data mining is often referred as BI in the domain of business. One of the major tasks in data mining is Association Rule Mining (ARM). ARM techniques incorporated in BI systems can be utilized in business decision-making such as retail shelf management, catalog design, customer segmentation, cross-selling, quality improvement and bundling products marketing.
ARM technique is used for the identification of frequent itemsets from huge databases and then generating strong association rules by considering each item having same value. But in a large number of real world applications, items have different values according to their impact on the respective decision making processes. Traditional ARM techniques cannot fulfil the arising demands from these applications. The data mining researchers are continuously improving the quality of ARM technique by incorporating the utility of items. The utility of item is decided by its contribution towards the business profit or quantity of the item sold, etc. Hence Utility mining focuses on identifying the itemsets with high utilities.
Jyothi et al proposed HURI algorithm in [2] for producing high utility rare itemset according to users’ interest. An algorithm Transaction Profitability using HURI [TPHURI] is proposed in this paper which is a modified version of HURI. TPHURI finds profitable transactions consisting of high utility rare items and also finds the share of such items in the overall profit of the transactions.
Empirical Study of the Evolution of Agile-developed Software System in Jordan...ijbiss
The focus of agile in software development methods and practices. How to take effective methods in use have received less attention. Especially in a large organization is not a little to take in agile methods to use. This paper discusses the adoption and level of experience of the use of agile practices in three companies in the software development company wide contacts in Jordan. The more practices that relied on largescale flexibility to measure the progress made by the code work, that the developers efforts to the task of estimating, to the use of coding standards, and the lack of overtime continuous, has a team to develop their own operations, to use the limited documentation, and to have the team in one place facility. The adoption of agile practices of the test, any test of the first unit tests and automated, and low. Some can only appear agile practices without the adoption of a conscious, because developers find them useful. So it seems that an emergency operation aimed at agility may also neglect the important agile practices.
Enhanced Decision Support System for Portfolio Management Using Financial Ind...ijbiss
In many cases, financial indicators are used for market analysis and to forecast the future of stock prices. Due to the high complexity of the stock market, determining which indicators should be used and the reliability of their outcomes have always been a challenge. In this article, a hybrid approach in the form of a decision support system is being introduced that offers the best suggestions in buying and selling stocks. This system will help an investor to identify the best portfolio of stocks using a series of financial indicators. These indices act as a model that forecast the future price of a stock by examining its activities and status in the past. Therefore, using a combination of the indices enables us to make decisions with more certainty. Proficiency of this system has been evaluated through the collection of data from the stock market in Iran from 2001 through 2011. The results show that the use of indices and their combination have led to the decision support system to produce suggestions with very high precisions.
Most viewed article for an year - International Journal of Business Informati...ijbiss
International Journal of Business Information Systems Strategies (IJBISS) is a Quarterly peer-reviewed and refereed open access journal that publishes articles which contribute new results in all areas of the Business Information Systems Strategies. A business information system is the study of merging new information technology in the field of business management. The emphasis of implementing Business Information systems is to improve the effectiveness and efficiency of an organization. This journal publishes research and case study papers related to development of information technology based business strategies, cross-cultural issues, and global organizational systems. This journal aims to provide a platform for exchanging ideas in new emerging trends that needs more focus and exposure and will attempt to publish proposals that strengthen our goals.
Current issues - International Journal of Business Information Systems Strate...ijbiss
International Journal of Business Information Systems Strategies (IJBISS) is a Quarterly peer-reviewed and refereed open access journal that publishes articles which contribute new results in all areas of the Business Information Systems Strategies. A business information system is the study of merging new information technology in the field of business management.
EVALUATION OF THE CHALLENGES FACING ONBOARD TRAINING IN TANZANIA: A DEMATEL M...ijbiss
Effective OBT is part and parcel of quality MET provided by any maritime institute. To know the current
status of the effectiveness of the OBT in Tanzania, the present study applies Extended DEMATEL Model to
evaluate the challenges facing OBT in Tanzania. We firstly use expert opinions to identify the challenges
and we then apply the Evaluation Model to rank the challenges facing OBT in Tanzania. The most
prevalent challenges that are critical for effective OBT in Tanzania are identified and presented. The study
reveals that the major challenges in descending order are Shortage of maritime simulators to complement
OBT, Lack of ocean going vessels flying Tanzanian flag, and Lack of dedicated training ships. On the other
hand, the minor challenges in descending order for effective OBT in Tanzania are Ineffective enforcement
of Tanzania merchant shipping Act 2003, Decline of fleet owned and operated by SINOTASHIP, Shortage
of merchant vessels undertaking coastal shipping in Tanzania waters, and Scarcity of qualified officers for
effective OBT. The future extension of this study could be the analysis of the Tanzania Investment Policy in
the Maritime Transport and Port Sector.
Call For Papers - International Journal of Business Information Systems Strat...ijbiss
International Journal of Business Information Systems Strategies (IJBISS) is a Quarterly peer-reviewed and refereed open access journal that publishes articles which contribute new results in all areas of the Business Information Systems Strategies. A business information system is the study of merging new information technology in the field of business management. The emphasis of implementing Business Information systems is to improve the effectiveness and efficiency of an organization. This journal publishes research and case study papers related to development of information technology based business strategies, cross-cultural issues, and global organizational systems. This journal aims to provide a platform for exchanging ideas in new emerging trends that needs more focus and exposure and will attempt to publish proposals that strengthen our goals.
International Journal of Business Information Systems Strategies (IJBISS)ijbiss
International Journal of Business Information Systems Strategies (IJBISS) is a Quarterly peer-reviewed and refereed open access journal that publishes articles which contribute new results in all areas of the Business Information Systems Strategies. A business information system is the study of merging new information technology in the field of business management.
International journal of business information systems strategies(ijbiss)ijbiss
International Journal of Business Information Systems Strategies (IJBISS) is a Quarterly peer-reviewed and refereed open access journal that publishes articles which contribute new results in all areas of the Business Information Systems Strategies
International Journal of Business Information Systems Strategies (IJBISS)ijbiss
International Journal of Business Information Systems Strategies (IJBISS) is a Quarterly peer-reviewed and refereed open access journal that publishes articles which contribute new results in all areas of the Business Information Systems Strategies. A business information system is the study of merging new information technology in the field of business management. The emphasis of implementing Business Information systems is to improve the effectiveness and efficiency of an organization.
International Journal of Business Information Systems Strategies (IJBISS)ijbiss
International Journal of Business Information Systems Strategies (IJBISS) is a Quarterly peer-reviewed and refereed open access journal that publishes articles which contribute new results in all areas of the Business Information Systems Strategies. A business information system is the study of merging new information technology in the field of business management. The emphasis of implementing Business Information systems is to improve the effectiveness and efficiency of an organization. This journal publishes research and case study papers related to development of information technology based business strategies, cross-cultural issues, and global organizational systems. This journal aims to provide a platform for exchanging ideas in new emerging trends that needs more focus and exposure and will attempt to publish proposals that strengthen our goals.
The Impact of Technology Based Self Service Banking Dimensions On Customer Sa...ijbiss
The technology based self service banking (TBSSB) refers to automated banking services that customer avail in self service mode using various electronic banking channels, without any interaction with bank employees. This paper investigates the relationship between key dimensions (factors) of TBSSB service quality and Customer Satisfaction. A structured questionnaire was formulated by identifying and adapting attributes on the basis of past studies on service quality of automated services and customer satisfaction.Data was collected from sample of bank customers in India. The collected data was divided into two subsamples of equal size. The TBSSB service quality and customer satisfaction dimensions were identified by conducting an exploratory factor analysis (EFA) on the half of the collected data using SPSS 16.0 software.Factor structure was confirmed by conducting confirmatory factor analysis (CFA) using AMOS 20.0 software on the remaining half of the collected data
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
A Study on the Sectors of Economy Serviced by Pre-Industry System Developers among Companies in Metro Manila : A Tool for Business Reengineering
1. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
DOI : 10.14810/ijbiss.2014.3301 1
A STUDY ON THE SECTORS OF ECONOMY SERVICED
BY PRE-INDUSTRY SYSTEM DEVELOPERS AMONG
COMPANIES IN METRO MANILA: A TOOL FOR
BUSINESS REENGINEERING
Engr. Daniel D. Dasig, Jr.
Professor, College of Computer Studies and Engineering, Jose Rizal University
Mandaluyong City, Philippines
ABSTRACT
In the emergence of transformative global economy, information system has became a necessity in
businesses to obtain organizations operational excellence, adaptation to new business models, improved
decision making and providing exceptional customer service, and eventual competitive advantage of the
enterprise setting while keeping business alliances. This paper presents sectors of economy serviced by the
pre-industry developers, explores the evolution of computer-based information system designed and
developed by pre-industry system developers, and examine the effects of an information system in business
to countervail indentified recurring problems. Nineteen of forty-six identified sectors of economy falls in the
categories of primary, secondary, tertiary, quarternary and quinary were the recipient of computer-based
system designed and developed. There have been several effects of computer-based systems to
organizations, including the implied relevance to their business processes, continuum process
improvement, business process reengineering, business driver and facilitator, and customer satisfaction.
KEYWORDS
Information System, Business Strategy, Continuum Process Improvement, Computer-based System,
business facilitator
1. INTRODUCTION
Managing business operational excellence will liberate on how the drivers, facilitators and
enablers are considered to minimized waste and deliver business value. Organizations have long
recognized the importance of managing key resources such as people and information.
Information has now moved to its rightful place as a key resource.[1] The emergence of
transformative global economy, information system has became a necessity in businesses to
obtain organizations operational excellence, adaptation to new business models, improved
decision making and providing exceptional customer service, and eventual competitive advantage
of the enterprise setting while keeping business alliances. Information systems are designed and
“developed for different purposes, depending on the needs of human users and the business. [1]
The application information system into business realized that there is a variety of disciplines
employed in the “complementary of networks of hardware and software that people and
organizations use to collect, filter, and process, create, distribute “[2] the data and information
which are the key organizational resource. The variety of computer-based system can be deployed
to organization with the help of a Systems Analyst. A System analyst is an “IT professional who
2. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
2
specializes in analyzing, designing and implementing information systems”…he may be able to
“assess the suitability of information systems in terms of their intended outcomes and liaise with
end users, software vendors and programmers in order to achieve these outcomes”. [3]
Information system has long been associated as tool in positioning business position in the
marketplace and plays a pivotal role in the new economy.
This paper presents business sectors serviced by the pre-industry developers, explores the
evolution of computer-based information system designed and developed by pre-industry system
developers to, and examine reasons why there is a need for a system to countervail recurrent
problems. Business owners, executives and leaders liberate their enterprise culture to change the
organizations perspectives while keeping their brand promise. Companies are able to capture
strengths and weaknesses of its own, interactive dashboards, real-time reports such as dashboards,
and get better compared to its competitor by doing strategies rolled-out in a better, faster, cheaper,
or unique when compared with rival firms.
2. THE CONTEXT OF THE STUDY
The author embarks this study who has been for several years’ teaching the course System
Analysis and Design in the university under the auspices of the College of Computer Studies and
Engineering-Information Technology Department. Under this context the System Analysis and
Design course, student developers dubbed as “pre-industry developers” were group to a
maximum of five members. In this study, it includes eighty-five groups during the A.Y. 2011-
2012 and 64 groups for A.Y. 2012-2013. The developers were tasked to scout a company to
which they will study the business processes, design and develop the computer-based system.
Computer-based system should be deployed over the internet using the company’s domain and
will cover business processes on the business operational level or higher to strategic level.
During the preliminary study, the pre-industry developers conducted their periodic visit to their
respective companies to let their client elicit and elaborate their needs and problems on their
existing systems. Clients of the developers’ are within the schools 12km. radius proximity and/ or
within Metro Manila. As depicted on the analysed documentation, the companies’ existing
systems are attributed to traditional file processing, office automation and transaction processing
system. Each company has an established business process and a system life cycle or
organizational process of developing and maintaining a system. Kendall & Kendall defined
SDLC as “a phased approach to analysis and design that holds that systems are best developed
through the use of a specific cycle of analyst and user activities” [1] which has been used by the
developers. The figure 1 depicts the Stages of System Development Life Cycle. [1]
Figure1. The seven phases of the systems development life cycle
Developers have had undergone preliminary study, feasibility study, detailed system study,
system analysis, system design, coding and testing, implementation, and maintenance of the
3. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
3
developed systems. During the system design, only the Data Flow Diagram and Data Dictionary
have been instructed to use. Developers put into the handful of practice on several integrated
development environment (IDE) used as platform on coding where program specifications where
converted to computer instructions, and interfacing such as Java Netbeans & Eclipse, PHP &
MySQL, Java Server Pages, .Net, and other technologies and frameworks for webpage design
and development. The developers on S.Y. 2011-2012 developed system on the operational level
which is the Transaction Processing System, while the later were tasked to developed higher level
systems, such as Management Information System.
Transaction processing systems (TPS) are computerized information systems that were developed
to process large amounts of data for routine business transactions such as payroll and inventory”
[1] and also it “ eliminates the tedium of necessary operational transactions and reduces the time
once required to perform them manually, although people must still input data to computerized
systems”.[1] Transaction processing is a style of computing, typically performed by large server
computers, that supports interactive applications. In transaction processing, work is divided into
individual, indivisible operations, called transactions…it also allows application programmers to
concentrate on writing code that supports the business, by shielding application programs from
the details of transaction management.[6] On the other hand, Management Information System as
higher level system is defined as “ computerized information systems that work because of the
purposeful interaction between people and computers… also help integrate some of the
computerized information functions of a business [1], it also provides information that
organizations require to manage themselves efficiently and effectively. [7]
2.1. The Clients of Pre-industry developers
In the Preliminary portion of requirements analysis, developers were instituted to explore
opportunities to working with the companies within their reach. Pre-requirements should be an
organization with business licences, this is to make sure that the company is in compliance to the
mandate and government regulation on business operations, and a minimum number of its
employee should be fifty. To verify the veracity of the data being presented and submitted by the
pre-industry developers, further documents were asked from their clients including the list of
employees, organizational chart, current business process, products and services and clients of the
company. Data were kept confidential for anonymity and maintaining the integrity of the
developers’ intention with signed confidentiality letter of agreement.
Clients of the developers were from various sectors which defines the proportion of the
population engaged in the activity sector. The “primary sector of the economy extracts or harvests
products from the earth. The primary sector includes the production of raw material and basic
foods. [8] The secondary sector of the economy includes those economic sectors that create a
finished, usable product: production and construction, secondary sector of the economy
manufactures finished goods. Also, the tertiary sector of the economy is the service industry
which provides services to the general population and to businesses. [8] On the positive note,
quarternary and quinary sector have been served by the developers.
2.2. Transaction Processing System
The pre-industry developers on the context of A.Y. 2011-2012 have been directed with the
provisions to develop computer-based system under Operational level of the organization.
Transaction processing systems are boundary-spanning systems that permit the organization to
interact with external environments. [1] Transaction processing system is an information system
for business transactions which involves the collection, modification and retrieval of all
4. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
4
transaction data, it is designed to eliminate the tedium of necessary operational transactions and
reduces the time once required to perform them manually, although people must still input data to
computerized systems. Transaction Processing System is attributed to as Real time systems which
attempt to guarantee an appropriate response to a stimulus or request quickly enough to affect the
conditions that caused the stimulus. [12] During the A.Y., pre-industry developers are tasked to design
and develop a TPS which in itself means, at least they will cover a specific department of the
company, identify and evaluate existing systems, identify pressing problems related to systems and
current business processes, study the business process and organizational objectives and proposed
system to streamline processes and countervail the problem using the information system. Initially, the
process of documentation has been instituted, and the system design and development moving
forward.
2.2 Management Information System
In this context, pre-industry developers have been challenged due to the requirements degree of
complexity of their study. The same policy applies however by this time, it’s more complex and
by qualification and requirement itself is too big to consider. They have been invigorated to
develop Management Information System which covers the organizations entire operation.
Management Information System is computerized information systems that work because of the
purposeful interaction between people and computers. By requiring people, software, and
hardware to function in concert, management information systems support users in accomplishing
a broader spectrum of organizational tasks than transaction processing systems, including
decision analysis and decision making. [1] A management information system (MIS) provides
information that organizations require to manage themselves efficiently and effectively. [7]
Management Information System refers to the study of how individuals, groups, and
organizations evaluate, design, implement, manage, and utilize systems to generate information to
improve efficiency and effectiveness of decision making, including systems termed decision
support systems, expert systems, and executive information systems.[13] A management
information system can also help integrate some of the computerized information functions of a
business.[1] Businesses uses output of Management Information System in decisions making and
thereby generate new knowledge after processing information.
3. METHODOLOGY
The methodology used in this study is descriptive and qualitative secondary data analysis. For this
study, the existing databases, reports and memoranda were utilized. [4] Most of the data have
been drawn from the database of student developers of transaction processing system and
management information system and IT Department Faculty Quality Circle Report were
reprocessed, reclassified and analyzed. Sources of quantitative data are the group sampling and
statistics, while the qualitative includes transcripts of focus group discussion, semi-structured
interviews, and field notes and participant observation. Vartanian posited that analysis of
secondary data, where “secondary data can include any data that are examined to answer a
research question other than the question(s) for which the data were initially collected”. [5]
4. RESULTS AND DISCUSSION
4.1 Sector of Economy
Based on the analyses made, there were 64 companies which were recipient during the A.Y.
2011-2012 and 85 companies during the A.Y. 2012-2013. Sectors that have been a recipient of
5. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
5
developed Transaction Processing System includes Business Support Services (8), Call
Center/BPO(1), Construction Materials(2), Defence(Government) (2), Development Finance(2),
Education(22), Engineering(1), Food and Beverages(4), Healthcare(3), Industrial
Manufacturing(12), Industrial Transportation(1), Insurance(1), Property(1), Retail(4). The figure
2 depicts the distribution to sectors of economy.
Figure 2. Distribution of Transaction Processing System per sector of economy
Based on the results, an educational institution has been the recipient with high number of
required system to 22 schools herein. An educational institution is attributed to, a training
institute, pre-school, elementary school, community college, and a university. In the website of
the International Labour Organization says Education and training have long been recognized as
key drivers of social and economic development [10] and therefore each institution with the
shared vision and its mandate for its stakeholder and vow to embrace its operation and brand of
promise in delivery of quality education and exceptional administrative services using computing
technology. Under this study, the Transaction Processing Systems were deployed over the Local
Area Network, using the company suggested system infrastructure.
While sectors which were recipients’ of the studies on Management Information Systems
includes; Agriculture and Agri-Processing (1), Business Support Services (6), Call Center/BPO
(25), Construction Materials (2),Cooperative (3) , Education (26),Engineering (1),Financial
Services (2),Food and Beverages (3), Healthcare (2), Industrial Manufacturing (6), Legal Services
(1), Public Sector (2), Retail (5). From this batch of pre-industry developers, an Education sector
has been the most serviced sector of economy with 26 number of educational institution. As
previously noted, an educational institution is attributed to, a training institute, pre-school,
elementary school, community college, and a university. A Call Center/BPO is closely second to
which 25 call center and BPO companies has been serviced by the pre-industry developers. The
figures 3 show sectors distribution of develop management information system. This context, the
pre-industry developers has serviced at least one of sector under primary category which is under
Agriculture.
6. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
6
Figure 3. Distribution of Management Information System per sector of economy
The 85 companies which were the recipients of Management Information System used their own
domain during the deployment and parallel implementation. The system has been deployed over
the internet and other company opted to have at least one of the module or transaction processing
system implemented using Local Area Network to localized their data should access of their
clients and suppliers need not to be with system functions.
Figure 4. Type of Sector of economy serviced by pre-industry developer
7. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
7
With these, each have employed different system infrastructure since some have adopted the full
implementation and several institutions have had initial implementation on parallel to consider
the strengths and weaknesses of the new system before fully migration. Once the new system is
capable to carry out business processes, they will fully implement the developed Management
Information System.
The figure 4 presents sectors of economy which the computer-based system has been design and
developed for. Based on the representation, given the two perspectives, Education sector has been
serviced most which outnumbered other sectors. Furtherance of the results is depicted on the
evolution of information systems.
4.2 Evolution of Information System
The study shows the following computer-based system that has been designed and developed by
the pre-industry developers based on the needs of their clients to wit; (1) Accounting
Management System, (2) Asset Management System, (3) Attendance Management System, (4)
Billing Management System, (5) Clinical Management System, (6) Commissioning Management
System, (7) Computing Management System, (8) Customer Relationship Management System,
(9) E-Business Management System, (10) Learning Management System, (11) Enrolment
Management System, (12) Academic & Grading Management System, (13) Human Resources
Management System, (14) Recruitment & Deployment Management System, (15) Order
Management System, (16) Library Management System, (17) Patient Management System, (18)
Payroll Management System, (19) Preventive Maintenance Management System, (20) Project
Management System, and (21) Sales Management System.
Figure 5. The Evolution of Computer-based System developed by pre-industry developers
The figure 5 shows the evolution of the systems designed and developed for their clients. Based
on the result, Human Resources Management System is the most need by the companies due to its
purpose of maintaining the quality of their employees’ records as one of their organizational
resource. In this text, subsections 4.2.1 to 4.2.10 presents the features’ and common system
modules that are integrated and develop to support the developers clienteles’ business and
organizational activities and data management initiatives. Here are the details of the Top List
Computer-based Information System.
8. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
8
Table 1. Top List of Computer-based Information System.
TYPE OF INFORMATION SYSTEM #
Human Resources Management System 39
Payroll Management System 26
Enrolment Management System 24
Academic & Grading Management System 24
Order Management System 22
Library Management System 12
Project Management System 12
Learning Management System 10
Recruitment & Deployment Management System 10
Preventive Maintenance Management System 6
The table 1 list down the Top 10 Computer-based information system that has been developed to
numbers of sectors of economy which Human Resources Management System topped-list, as the
most important information system in every organization. It’s good to know that companies are
keeping their HRMS as top of their priority giving an implication to managing people is the key
to managing organization and business wisely. Below are the walkthrough on the system modules
of some information system on the list.
4.2.1 Human Resources Management System
Human Resources Management System is an online business solution or software intended for
human resources personnel used for data entry, data tracking, data management, analysis on
information, including human resources, payroll, and management and accounting related
functions within the organization. It covers management of employee information, company-
employee related documents such as 201 file, benefits administration with integrated payroll,
compensation and benefits of employees, employee handbook, and applicant tracking towards
resume management and among others. It also provides appropriate information on attendance
monitoring, paid time off policy (PTO), positions held, performance appraisal, performance
evaluation, trainings, grievances and disciplinary actions, succession plans, and other when deem
necessary.
The system modules have include (1) Staffing Management; (a) Recruitment, Applicant
Tracking, Job Offer and Refusal, (2) Equal Opportunity on Employment including the ,(a)
Action Plans, (b) Workforce Management, (c) Capability Analysis (3) Human Resources
Planning and Analysis including; (a) Organizational Charts, (b) Projections and Staff
Forecasting , (c)Staff Inventories, (d) Capacity and Capability Management, (e)Job Description,
(f)Job Matching for Internal Staffing, (g) Behaviour and Absenteeism, (4) Human Resources
Development, Health, Security and Safety ; (5) Compensation and Benefits; (a) Salary &
Wage Administration, (b) Flexible benefits administration and management, (c) conversion and
usage of institutional and government mandated leaves, (d) analysis on benefits usage(6)
Employee and Labour Relations includes; (a) Grievances Management, (b) Records Auditing,
(c) Engagement and Attitude Survey, (d) Exit Interview Analysis.
4.2.2 Payroll Management System
Payroll Management is defined in encyclopaedia as “the administration of the financial record of
employees' salaries, wages, bonuses, net pay, and deductions. Effective payroll automation
collects all relevant information in one place in electronic format; reducing mistakes by
9. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
9
eliminating the need to synchronize and manage otherwise duplicate data sets. [14] This
information system deals with the financial aspects of employee’s tenure in an organization. It
includes management and administration of Payroll Processes from capturing attendances of the
employee to an end-to end payroll scheme. It includes generation and management of payroll and
salary structures, defines emoluments, deductions, leaves and conversion of leaves to cash,
incentives, generate periodic reports for internal and external submissions, and provides payslip
in employees’ own portal with managed security. This improves the work satisfaction of the
wages clerk, as routine work is reduced. [15] Also, Payroll Management System performs the
calculations and payment of salaries and wages, tax withholding settlements, submission of
regulatory reports and periodic one, calculation of annual holidays and deductions management to
add into the system details.
4.2.3 Enrolment Management System
This is used by schools and universities for a well-planned and strategic approach to eliminate
periodic queues of enrolees during enrolment period; Enrolment Management System is a definite
advantage as an online enrolment delivery where students and guardian can enlist their children
on respective classes of a school or university system. System is decomposed to users on the
Administration, Registrar, Accounting, students, faculty, enrolment team and assistant, and
guidance counsellor. An enrolment process is followed however inefficient processes are
eliminated. It includes , courses available for a semester or school year, subject available slots,
schedules, faculty administration and distribution of teaching loads, academic records, program
curriculum and courses, pre-requisites and co-requisites, enlistment to courses available,
assessment and payment, enrolment reports and statistics to list down few.
4.2.4 Academic & Grading Management System
Some schools and universities are taking steps to liberate their culture through technology. Some
of the pre-industry developers embark using information technology. Academic & Grading
Management System provides portal for students, parents, registrar, faculty, deans and
department chairs, guidance and shared services, accounting and among others. System
decomposition includes; Course Management, Faculty Management, Client Management, Class
Administration, Enrolment Administration, Capacity Allocation Management, Examination
Administration, Graduation Administration, Evaluation Administration, Grant & Scholarship
Management, Financial Management, Reporting Management, Security Management.
4.2.5 Order Management System
Order Management System is an integrated product and inventory system which encompasses
modules decomposition such as; product information and catalogue, inventory, promotions and
pricing, vendors management, receiving orders and goods, order entry and customer service
which includes returns and refunds on allowable terms, financial processing, billing and accounts
payments, order processing, including order selection, printing, picking up orders, packaging and
delivery or shipping, business and data analytics and regulated reporting management, with
special functions on the financial of the business including cash flows, payables, receivables,
ledgering and among other intended functional areas.
Companies on distribution, sales and marketing have ask the developers to develop an Order
Management System with customized modules based on their requirements, products and
services being offered to the consuming public. Order Management System is used to keep track
of customers, accounts, credit verification, product delivery, billing, etc.[16] Order Management
10. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
10
requires multiple steps in a sequential process like Capture, Validation, Fraud Check, Payment
Authorization, Sourcing, Backorder management, pick, pack, ship and associated customer
communications. Order management systems usually have workflow capabilities to manage this
process. [17]
4.2.6 Library Management System
Library is a collection of books, public or private; room or building where these are kept; similar
collection of films, records, computer routines, etc. or place where they are kept; series of books
issued in similar bindings as set. [18] The academic library provides a quiet study space for
students on campus; it may also provide group study space, such as meeting rooms. In North
America, Europe, and other parts of the world, academic libraries are becoming increasingly
digitally oriented. The library provides a "gateway" for students and researchers to access various
resources, both print/physical and digital. [19]
Cognizant to the schools or university’s mission of providing quality education, the educational
resources are offered to some extent using a Library Management System. The purpose of having
the LIS is to automate library resources and maintain the quality of work during (a) acquisitions
such as review and ordering, receiving, and invoicing of library resources and materials (b)
cataloguing includes classifying and indexing materials and library resources, (c) circulation
sums up to lending materials to patrons and receiving them back) (d) serials (tracking magazine
and newspaper holdings) the (e) use of Online Public Access Catalogue (OPAC) as a public
interface for users or so-called patrons. The system provides ways to penalized patrons with
overdue books track using the system, payments of overdue books, report management and
security mechanism.
4.2.7 Project Management System
Project management is the process and activity of planning, organizing, motivating, and
controlling resources, procedures and protocols to achieve specific goals in scientific or daily
problems. A project is a temporary endeavor designed to produce a unique product, service or
result. [20] The primary challenge of project management is to achieve all of the project goals
[21] and objectives. In handling a project, the Project Managers and stakeholder shall consider the
following primary constraints which the scope, time, quality and budget. [22]. A Project
Management System may be able to help the organization and project managers or researchers to
capacity to help plan, organize, and manage resources and develop project estimates.
Project Management System helps to manage estimation and planning, scheduling, cost
control and budget management, resource allocation and estimates , collaboration
software, communication, decision-making, quality management and documentation or
administration systems[23]. Project management software is used to help remote teams keep track
of essential workflow items including (a) who is assigned and responsible for a given task, (b)
what is the priority of a task in relation to others, (c) comments and discussions regarding a task,
and (d) description of the task. [24] Project management system is decomposed into modules such
areas of project scope, project budget, project schedules, project resources, project quality, project
estimates, project communication, project human resources management, project risk
management, project procurement management, project stakeholders management, project
milestones, task dependencies, project reports, critical path analysis, resources levelling and many
others.
11. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
11
4.2.8 Learning Management System
A learning management system (LMS) is a software application for the administration,
documentation, tracking, reporting and delivery of e-learning education courses or training
programs.[25] A Learning Management System delivers content but also handles registering for
courses, course administration, skills gap analysis, tracking, and reporting.[26] An LMS is the
infrastructure that delivers and manages instructional content, identifies and assesses individual
and organizational learning or training goals, tracks the progress towards meeting those goals, and
collects and presents data for supervising the learning process of organization as a whole.[27] An
ideal learning management system has embodied the following attributes; (a) centralize and
automate administration, (b) use self-service and self-guided services, (c) assemble and deliver
learning content rapidly, (d) consolidate training initiatives on a scalable web-based platform, (e)
support portability and standards, (f) personalize content and enable knowledge reuse.[25]
A learning management system contains modules such as; (a) Course Content Delivery, (b)
Student Registration and Administration, (c) Training Event Management (i.e., scheduling,
tracking), (d) Curriculum and Certification Management, (e) Skills and Competencies
Management, (f) Skill Gap Analysis, (g) Individual Development Plan (IDP), (h) Reporting, (i)
Training Record Management, (j) Courseware Authoring, (k)Resource Management (l)Virtual
Organizations.[28]
4.2.9 Recruitment & Deployment Management System
Businesses and other organization have been using Recruitment Management System also known
as applicant tracking system (ATS) is a software application that enables the electronic handling
of recruitment needs. An ATS can be implemented on an enterprise or small business level,
depending on the needs of the company. An ATS is very similar to customer relationship
management systems, but are designed for recruitment tracking purposes. In many cases they
filter applications automatically based on given criteria such as former employers, years of
experience and schools attended. [29] Applicant tracking systems may also be referred to as talent
management systems (TMS).
A recruitment management system (RMS), also known as an e-recruitment or online recruitment
system, is a multi-component software tool designed to automate and facilitate the processes
involved in finding, attracting, assessing, interviewing and hiring new personnel.[30] Based on
the developed systems, the following modules were present including but not limited to wit; the
lifecycle of talent or recruitment, such as job posting, application, interview to hiring planning,
recruitment process from resume management to contract and job offer, performance
management, learning, career planning and development, succession planning, compensation pay
grades, talent reviews and measuring and reporting management, some of the system includes
engagement measures, workforce review and analyses, enterprise collaboration, vendor
management and culture diversity management.
4.2.10 Preventive Maintenance Management System
Preventive Maintenance Management System is a computer-based system which track job orders
for machine and equipment schedules and helps the workers do their jobs more effectively and to
help management make informed decisions (for example, calculating the cost of machine
breakdown repair versus preventive maintenance for each machine and led to better allocation of
resources. It provides scheduling jobs, assigned personnel and service technicians, costs and
tracks relevant information such as reported incident and problems, causes of problem, downtime
12. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
12
issues and causes, and the mean time to resolve (MTTR). It provides interface for the inspection
of a certain company asset if serviceable, operation and machine or asset breakdown. It offers
scheduling, asset management, parts inventory and purchasing, including costs. It has
Maintenance Plan Manager, Task List Portal, Calendar, Job Scheduler, and Graphical Scheduler.
4.3 Implied Significance and Importance of Computer-based System to Business
Based on the result of content analyses, there were recurrent and emerging themes derived related
to advantages of the computer-based information systems to achieving relevant products and
services. Business may have had used information system to business forecasting, behaviour of
customers study, used business analytics, and decision making, amongst others.
4.3.1 Continuum process improvement
Businesses establish efforts to continuously and outgrew its competitive advantage. To seek an
incremental improvement over their existence, it has charge their efficiency and effort for
breakthrough to process improvement or the management of processes. With the use of computer-
based information system, it has provided seamless integrated services especially on system
flexibility and adaptation to the current business processes through customization of functional
features and modules. In the ASQ website, the Continuous improvement process is defined as an
ongoing effort to improve products, services, or processes. These efforts can seek "incremental"
improvement over time or "breakthrough" improvement all at once[11] and has considered that
the continuous improvement is a subset of continual improvement, with a more specific focus on
linear, incremental improvement within an existing process. [11] Information system aid their
business operation to streamline existing business processes, help them realized in eliminating
inefficient business process and meanwhile eliminate waste in the operation and production.
These wastes have been considered to be deadly on their end and costly by nature. Hence, the
removal of these waste led to delivery business value where customers’ view is included on the
view of the system.
4.3.2 Business process reengineering
Information systems (IS) supports in the process of redesigning and practice of rethinking how
the work is done within the business culture. Based on the reflections and interviews of the
managers and information systems personnel, IS let them understand the simplified work in
service delivery in relation to processes and use of information technology to fulfil its business
mission to its clients. Using computer-based information system in specialized functional areas in
the organization that has been automated, it has resulted at par from its previous assessment of
performance on processes and productivity. The information system with customized system
modules and user-centered design helped the business leverage towards optimal resources
management with reduced costs. The system has been designed and has recognized sub-processes
and tasks of the employees using each part of the system. Although, they have had agreed to work
with the pre-industry developers just to streamline current business process, it has eventually
open the door to their organization’s process innovation.
4.3.3 Business driver and facilitator
The use of information system help the company realized that there is the necessity to assess their
current situation to know where are they at the very moment that is best starting point to include
analysis on their situational assessment. IS has been used to moving forward using their strategic
directions. This situational assessment helps them to see the future trends in their line of business,
13. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
13
and therefore they block new synergies to visualize and establish vision and mission statement.
Moving forward, IS open an avenue for them to develop road map to fulfil their vision and
mission. Everyone get to know of where they are going, and therefore the key value to strategy
development will let them know how to get there.
4.3.4 Customer satisfaction
Measuring and improving customer satisfaction is an important function of a business. The
companies are bold enough to divulge their promise to meet customers’ expectation. And as a
customer-focused company, they have had administered customer survey, feedbacks and other
mechanism using the developed system. Surveys were administered online after transaction of
each customer to rate their services in terms of quality and timeliness of their services, and quality
of their products. Indicators of a satisfied customer led to loyalty to your products and services.
Results showed positive outlook of customers towards companies, product, services and more
projects.
5. CONCLUSIONS
In this 21st
century business operations, business value can be substantially delivered by using
appropriate technology as tool in the delivery of products and services. Information system has
served alike as reporting tools from the rank and file employees, used in knowledge management,
drill-down analysis for decision making and providing customers- customers’ satisfaction.
Technology has provided modest aid to improved employees productivity, measure the
company’s current performance, study the customers’ behaviour, and support system for business
analytics. In Metro Manila, where business districts and highly urbanized cities are located;
businesses around are still operating under the traditional file processing.
On the positive note; a university student developers can help-out by providing information
systems and business software appropriate to these businesses to minimize waste in the
production, encapsulate the keep their brand promise, and maintain efficient delivery of the
business value. .
ACKNOWLEDGEMENT
The author would like to thank the System Analysis and Design students especially those batches
of A.Y. 2011-2012 and 2012-2013 of Jose Rizal University- Information Technology
Department.
REFERENCES
[1] Kendall, Kenneth E., Kendall, Julie E. (2011) System Analysis and Design, Ne Jersey (8th ed.).
Pearson Publishing.
[2] Jessup, Leonard M., Joseph S. Valacich (2008) Information Systems Today Aidan Earl created the
first Information System in Dublin, Ireland (3rd ed.) Pearson Publishing.
[3] Shelly, Gary B., Cashman, Thomas J., & Vermaat, Misty E. Discovering Computers 2008,
Complete.Boston: Thomson Course Technology. ISBN 1 -4239-1205-5
[4] SEI-DOST, (2011) International migration of science and technology (s&t) manpower-ofws, Manila,
Philippines pp3.
[5] Vartanian, T. P. (2011) Secondary data analysis. New York, NY: Oxford.
[6] IBM Corporation "CICS Transaction Server for z/OS, Version 3.2 Transaction processing". Retrieved
Jul 14, 2014
[7] Management Information Systems, Comptroller’s Handbook, Retrieved Jul 15, 2014. From
http://www.occ.gov/publications/publications-by-type/comptrollers-handbook/mis.pdf
14. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
14
[8] Rosenberg, M., (2007) Sectors of the Economy, Retrieved Jul 15, 2014 from
http://geography.about.com/od/urbaneconomicgeography/a/sectorseconomy.htm
[9] Zoltan Kenessey. "The Primary, Secondary, Tertiary and Quaternary Sectors of the Economy". The
Review of Income and Wealth. Retrieved Jul 14, 2014 from
http://onlinelibrary.wiley.com/doi/10.1111/j.1475-4991.1987.tb00680.x/abstract
[10] Education Sector, International Labour Organization, Retrieved on July 25, 2014 from
http://www.ilo.org/global/industries-and-sectors/education/lang--en/index.htm
[11] Continuous Process Improvement, ASQ: Learn About Quality, Retried on July 26, 2014 from
http://www.asq.org/learn-about-quality/continuous-improvement/overview/overview.html
[12] Schuster, Stewart A. (June 15, 1981) "In Depth: Relational Data Base Management". Computerworld.
Retrieved July 21, 2014 from http://books.google.ca/books?id=dPLZ7QidjbEC&pg=RA1-
PA20&dq=characteristics+transaction+processing+systems&ei=xjOmUMDeLoKbUuDogYgF&clien
t=firefox-
a&cd=1&redir_esc=y#v=onepage&q=characteristics%20transaction%20processing%20systems&f=fa
lse
[13] O’Brien, J (1999) Management Information Systems – Managing Information Technology in the
Internetworked Enterprise. Boston: Irwin McGraw-Hill.ISBN 0-07-112373-3.
[14] Grace, Natalie, Demand Media. "What are the Benefits of Automating a Payroll System?". Retrieved
7.26.2014. from http://smallbusiness.chron.com/benefits-automating-payroll-system-2126.html
[15] "How Many Ways Can You Save Money With an Automated Time & Attendance System? (Part 2)".
12.10.2010. Retrieved 7.26.2014.from http://www.timeforbusinessblog.com/2010/payroll-
processing.php
[16] Vrtanoski, Jordan (2011) Order Handling in Convergent Environments. 2011 2nd International
Conference on e-Education, e-Business, e-Management and E-Learning (IC4E 2011). pp. 378–382.
Retrieved 7.26.2014 from http://arxiv.org/abs/1201.0851
[17] Van Leeuwen, Matthys (2009). Managing Multi-Channel Orders with OrderCore - Enabling a
Customer Focus in Order Fulfillment. Lulu. pp. 34–41. ISBN 978-0-557-03968-5. Retrieved
7.26.2014 from http://ordercore.blogspot.ca/
[18] Allen, R. E., ed. (1984) The Pocket Oxford Dictionary of Current English. Oxford: Clarendon Press;
p. 421
[19] Dowler, Lawrence (1997)”Gateways to knowledge: the role of academic libraries in teaching,
learning, and research”. ISBN 0-262-04159-6.
[20] "What is Project Management? | Project Management Institute". Pmi.org. Retrieved 2014-07-26. from
http://www.pmi.org/About-Us/About-Us-What-is-Project-Management.aspx
[21] Lewis R. Ireland (2006) Project Management. McGraw-Hill Professional, 2006.ISBN 0-07-147160-
X. p.110.
[22] PMI (2010) ”A Guide to the Project Management Body of Knowledge” p.27-35
[23] Janssen, Cory. "Project Management Software". Techopedia. Retrieved 26 July 2014 from
http://www.techopedia.com/definition/13132/project-management-software
[24] Nevogt, Dave (17 September 2013) "31 Project Management Solutions". Hubstaff. Retrieved 26 July
2014 from http://blog.hubstaff.com/31-project-management-software-solutions/
[25] Ellis, Ryann K. (2009)” Field Guide to Learning Management Systems”, ASTD Learning Circuits,
Retrieved 26 July 2014 from http://www.astd.org/~/media/Files/Publications/LMS_fieldguide_20091
[26] Gilhooly, Kym (16 July 2001) "Making e-learning effective". Computerworld 35 (29): 52–53.
[27] Szabo, Micheal; Flesher, K. (2002) "CMI Theory and Practice: Historical Roots of Learning
Management Systems". Proceedings of World Conference on E-Learning in Corporate, Government,
Healthcare, and Higher Education 2002 (White Paper) (Montreal, Canada: In M. Driscoll & T. Reeves
(Eds.)): pp. 929–936. ISBN 1-880094-46-0.
[28] Kerschenbaum, Steven (4 June 2009)"LMS Selection Best Practices" (White paper). Adayana Chief
Technology Officer. pp. 1–15. Retrieved 26 July 2014. from
http://www.trainingindustry.com/media/2068137/lmsselection_full.pdf
[29] Weber, Lauren (24 January 2012 ) Inundated Companies Resort to Software to Sift Job Applications
for Right Skills, THE WALL STREET JOURNAL, Management, Retrieved 26 July 2014. from
http://online.wsj.com/news/articles/SB10001424052970204624204577178941034941330
[30] Rouse, Margaret, recruitment management system, Talent management system essential guide,
TechTarget 2012-2014. Retrieved 26 July 2014. from
http://searchfinancialapplications.techtarget.com/definition/recruitment-management-system.
15. International Journal of Business Information Systems Strategies (IJBISS) Volume 3, Number 3, August 2014
15
Author
Engr. Daniel D. Dasig, Jr. is currently a member of - Universal Association of Computer
and Electronics Engineers (UACEE); Member- The Society of Digital Information and
Wireless Communications (SDIWC), United States of America; Member-The
International Association of Engineers (IAENG); Global Member-and Philippines
Chapter Member of Internet Society (ISOC). He is one of the Editorial Board-
International Scientific Journal in Business Economics, Commerce and Trade
Management; Editorial Board - International Journal of Artificial Intelligence and Applications; Editorial
Board- Computer Applications: International Journal; A faculty of College of Computer Studies and
Engineering of Jose Rizal University, and currently holds a Technology Analyst II-Officer 3 position in
TELUS International Philippines, Inc. as industry practitioner. He is a Lean Six Sigma Certified for
Business Process Improvement and ITILv3 Certified in IT Service Management. He is on his thesis for
Master of Science in Engineering-Computer Engineering at Polytechnic University of the Philippines-
Manila, and with academic units in Master in Information System from University of Makati, Makati
City.
He graduated with degree of Bachelor of Science in Computer Engineering from Samar State University,
and finished a Certificate in Professional Teaching from Kester Grant College, Philippines, Inc., Quezon
City. As an educator, he is actively involved in faculty development programs as member of Institute of
Computer Engineers of the Philippines (ICPEP), Philippine Society of Information Technology Educators
(PSITE), and Philippine Society for Study of Nature (PSSN). Author and co-authored papers presented
and accepted in local and international conferences and published in referred journals. He serves as
Technical Paper Reviewer of several international conferences in Busan, Korea; Kuala Lumpur,
Malaysia; Ostrava, Czech Republic; Bangkok, Thailand; Chennai
India; and Islamabad, Pakistan.