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A Foundation of Trust
Organization Integration & Performance
Enhancement
George (Chiao-Chin Lin)
Relational Based Quality
1. Adopt a global perspective.
2. Invoke organizational integrity.
3. Apply core values.
4. Inspire leadership.
5. Embrace transformation.
Adopt a global perspective
Scope and vision
Microscopic and Macroscopic
Invoke Organizational Integrity
Adapt to uncertainty of the world by intuitive
ability to perceive characters and motivations of
others.
Develope an intuitive ability to perceive
motivations of others.
Focus and magnify our value
Apply Core Values
Be accountable for actions and performance
Demonstrate respect for customers and fellow
employees
Provide exceptional attention, recognition and
appreciation.
Implement of Organizational
Integrity
Define: When core values are consistently
upheld (Self-expression, honesty, respect,
reliability, discipline, personal responsibility)
Demonstrate: vital link between
conceptualization & dissemination. (everyday
interaction & decision making process)
Disseminate: integrity mapping
Integrity Mapping
1. Identification: prioritize values
2. Definition: Associate practices with value
3. Dissemination & Commitment: pass the info
4. Reflection & Feedback: keep value alive
Q: Approach Methods
To test the applicability and validity of the
principles and values, “reality check”interviews
A draft of the team-based care definition,
principles, and values was sent to teams in
advance of a telephone interview.
Relationship Based Care
Relationship Based Care
eg. infant health and development, reduction of hospital
costs, and family adaptation.
guided by a neurodevelopmental framework for
understanding preterm infants and
depends on the capacities of professionals to collaborate
with one another and with families in support of the infants'
medical, developmental, and emotional well-being.
cf. mental and physical well-being vs. stress and undermine
health and well-being
Inspire Leadership
Encourage others to do the same.
A leader is driven by core value not by another
Make core value not only acceptable but
desirable for everyone to be a leader.
Embrace Transformation
Consistency, organizational integrity, synergy
rhythm---exponential effects
Embrace Transformation
diligently apply CV---Transformation effects:
1. People show up as employees, suppliers &
customers.
2. Random events support the success of
synchronistic fashion.
3. High Lv of creativity

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A Foundation of Trust

  • 1. A Foundation of Trust Organization Integration & Performance Enhancement George (Chiao-Chin Lin)
  • 2. Relational Based Quality 1. Adopt a global perspective. 2. Invoke organizational integrity. 3. Apply core values. 4. Inspire leadership. 5. Embrace transformation.
  • 3. Adopt a global perspective Scope and vision Microscopic and Macroscopic
  • 4. Invoke Organizational Integrity Adapt to uncertainty of the world by intuitive ability to perceive characters and motivations of others. Develope an intuitive ability to perceive motivations of others. Focus and magnify our value
  • 5. Apply Core Values Be accountable for actions and performance Demonstrate respect for customers and fellow employees Provide exceptional attention, recognition and appreciation.
  • 6. Implement of Organizational Integrity Define: When core values are consistently upheld (Self-expression, honesty, respect, reliability, discipline, personal responsibility) Demonstrate: vital link between conceptualization & dissemination. (everyday interaction & decision making process) Disseminate: integrity mapping
  • 7. Integrity Mapping 1. Identification: prioritize values 2. Definition: Associate practices with value 3. Dissemination & Commitment: pass the info 4. Reflection & Feedback: keep value alive
  • 8. Q: Approach Methods To test the applicability and validity of the principles and values, “reality check”interviews A draft of the team-based care definition, principles, and values was sent to teams in advance of a telephone interview.
  • 10. Relationship Based Care eg. infant health and development, reduction of hospital costs, and family adaptation. guided by a neurodevelopmental framework for understanding preterm infants and depends on the capacities of professionals to collaborate with one another and with families in support of the infants' medical, developmental, and emotional well-being. cf. mental and physical well-being vs. stress and undermine health and well-being
  • 11. Inspire Leadership Encourage others to do the same. A leader is driven by core value not by another Make core value not only acceptable but desirable for everyone to be a leader.
  • 12. Embrace Transformation Consistency, organizational integrity, synergy rhythm---exponential effects
  • 13. Embrace Transformation diligently apply CV---Transformation effects: 1. People show up as employees, suppliers & customers. 2. Random events support the success of synchronistic fashion. 3. High Lv of creativity

Editor's Notes

  1. Eg. In hospitals, a culture transformation model and an operational framework that improves safety, quality, patient satisfaction, and staff satisfaction by improving every relationship within an organization. In an RBC culture, clinicians get reconnected with the purpose and meaning of their work, teamwork is based on deep commitment rather than surface-level compliance, and patients and their families feel safe and cared for as clinicians commit themselves to making authentic human connections with the people in their care.
  2. eg. boy’s view of airplane
  3. The framework for the RBC model is a caring and healing environment that supports the other fundamental dimensions of leadership, teamwork, professional nursing practice, care delivery, resources and outcomes.