1. Motivating and Developing:
Self & Others
WENDY HESS, BSN, RN & ERIN CRIST, BSN, RN
HEALTHSOUTH REHABILITATION HOSPITAL OF YORK
2. Introduction: Leader to staff
Motivating and developing others is crucial in today’s nursing world. Nurse
leaders who follow a transformational style see the value in the formation of
interpersonal relationships with their staff.
It is through the development of these relationships that the transformational
leader will inspire, engage, educate, empower and encourage their staff.
Efforts of both parties are needed to construct common goals. These efforts
provide the motivation and development needed to successfully achieve both
personal and institutional goals.
Both leader and staff play key roles in achieving these common goals.
3. Introduction: Staff to Self and Staff to
Others
Both leader and staff member hold a responsibility to participate in the development
of themselves.
Nurse Residency Programs
Clinical Ladder
CRRN
Additionally, staff members also maintain accountability to the development of others.
Preceptorship
Mentorship
Leadership Development
4. Motivating
• To give someone a
reason for doing
something
• To provide with a
motive
www.merriam-webster.com
6. Motivating and Developing through
Transformational Leadership
Charismatic - leaders are both liked and respected by their followers who view
them as a positive role model.
Inspirational – leaders enthusiastically inspire their followers with a team
approach to achieve organizational goals and quality care and outcomes.
Educational – leaders develop their staff through supporting educational
opportunities and advancement of knowledge and nursing practice.
Encourage– leaders develop their staff toward self improvement through the
challenging of existing negative behaviors thus encouraging the development of
new positive behaviors.
(Curtis & O’Connell, 2011), (Henderson et al., 2013)
.
7. Motivating and Developing through
Transformational Leadership
Excellence - leaders motivate their staff through reward and recognition of
nursing excellence and staff achievements.
Encourage – leaders provide encouragement through the mentorship of their
followers, thus supporting personal goals and providing career development and
advancement.
Empowerment – leaders empower the staff through shared decision making, open
communication, trust and providing opportunities for growth.
Engagement – leaders engage their staff through providing a sense or vision of
purpose and worth within the larger organization.
(Curtis & O’Connell, 2011), (Henderson et al., 2013)
8. Motivating and Developing Through
Transformational Leadership
Visionary – leader is not intimidated by the follower. The leader empowers their
staff to grow without fear of being replaced by the upcoming new leaders they are
motivating and developing.
Visibility – leader is visible to staff by making frequent rounds and
maintaining a physical presence on the nursing unit.
Accessibility – leader is easily accessible to their staff, building trust by
establishing an open door policy and open communication.
(Curtis & O’Connell, 2011), (Henderson et al., 2013)
9. Advantages of Motivating and Developing
Others
An Enthusiastic Work Environment – Healthy Work Environment!
Staff Participation in Decision Making – Shared Governance!
Shared goals – Team Work!
Increased Safety Awareness – Quality Initiative Improvement, Healthier
Staff!
Engaged & Content Nurses – Better Patient Outcomes, Trickle Down
Effect!
(Lievens & Vlerick, 2014)
10. Advantages of Motivating and Developing
Others
Optimal Patient Care – Patient Satisfaction!
Staff involvement in Change Initiatives – A Voice in Solutions!
Competent staff – Nursing Excellence!
Increased Nurse Satisfaction – Better Nurse Retention
Decrease Nurse Turnover – Invested Staff
All this Equals Shared Visions, Shared Purpose and
Shared Responsibility! Both the leader and the staff
have a responsibility to participate!
13. Programs to Develop through RN
Leadership
Orientation – starting the right way, providing new nurses with survival tools and
knowledge of human resources and organizational processes.
Preceptorship – on the job training of nursing skills, tasks, documentation, equipment
and patient care. Continued orientation and beginning of socialization.
Mentorship – Usually begins after preceptorship is finished. Is longer term and
involves a more personal relationship. Involves the guidance, nurturing and supporting
of new staff.
(Sullivan, 2013)
14. Nurse Residency Programs
Educating new nurses beyond orientation & precepting.
Typically 12 months in length, nurse residency programs are designed to support
the development of new staff nurses.
Contains an established curriculum and may involve an evidence based practice
project.
Provides structure for new graduates by giving them additional time and
resources compared to a standard orientation experience.
Decreases turnover which further motivates employees.
15. CRRN-Certified Rehabilitation Registered Nurse
Shows employers, colleagues, patients, and the public that you are committed to
excellence in caring for people with physical disabilities and chronic illnesses.
Indicates that you are an experience rehabilitation or restorative nurse.
Increased professional credibility, recognition of your expertise, greater impact as a job
candidate, and a heightened sense of personal achievement.
Having the title of CRRN may inspire others to further develop themselves, leading to
a more developed workforce.
www.rehabnurse.org
16. Programs to Motivate and Develop
Clinical Ladder – Recognizes more experienced staff. Usually achieved in steps.
Involves gathering supporting evidence and an application process.
Individual Development Plan (IDP)
Succession Planning – Involves the developing of future leaders. Is strategic in
nature and meant to stabilize the institution through internal promotion.
(Sullivan, 2013)
17. How Can You Motivate Yourself and
Others?
Https://www.youtube.com/watch?v=TPpKEysN68k
18. Conclusion:
Motivating and Developing Staff is best achieved through transformational
leadership.
It is important for both the nurse leader and the staff nurse to participate
in the development and motivation of self and others.
New nurses are the future leaders of nursing, it is the responsibility of
both leaders and experienced nurses to empower them for nursing
excellence and a successful career.
How can you motivate and develop others??
19. References:
Curtis, E. & O’Connell, R (2011). Essential leadership skills for motivating and developing
staff. Nursing Management, 18(5), 32-35.
Henderson, A., Schoonbeek, S. & Auditore, A. (2013). Processes to engage and motivate staff.
Nursing Management, 20(8), 18-25. doi: http://dx.doi.org/10.7748/nm2013.12.20.8.18.e1150.
Lievens, I. & Vlerick, P. (2014). Transformational leadership and safety performance among
nurses: The mediating role of knowledge-related job characteristics. Journal of Advanced
Nursing, 70(3), 651-661. doi: http://dx.doi.org/10.1111/jan.12229.
Sullivan, E.J. (2013). Effective leadership and management in nursing (8th ed.). Boston, MA:
Pearson.
www.merriam-webster.com
www.rehabnurse.org
Many different styles: a leader may incorporate different styles into different situations. I tend to favor the transformational as my primary style.
Erin
Wendy – continuous circle. must develop self in order to be able to develop others. Leaders develop staff while still developing themselves. Staff develop new staff while still developing themselves. I’m developing you while developing me and you are developing you while developing other staff. Example: this presentation
Discuss Encourage more in depth. Not scolding but challenging in order to assist the staff to reach their full potential.
Encourage – will discuss programs in future slides Empowerment – committees, PI teams. Engagement- HealthSouth promotes from within, everyone’s job is vital to our success.
Visionary – tell Jan story
Expand on the trickle down effect engaged nurses=high quality care, un-engaged nurses = poor quality care
Discuss the employee who just doesn’t want to be motivated.
Stress Bedside Leader. Rehab techs- new techs, Nurse externs-Wendy, LPN’s- techs and externs, New nurses-everyone
Everyone working together to develop a team of high quality professionals
Wendy – orientation Erin – preceptorship and mentorship
