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A child’s job is to play, we should let them...




Pamela Wong
Direction First




                               AMSRS NATIONAL CONFERENCE
                               2010
Background

Sensory food research on children
   Little consensus in literature on the most effective research approach and
    question types to use




                                                AMSRS NATIONAL CONFERENCE
                                                2010
Background

Sensory food research on children
   Consensus that children require specialised research
    approaches




   Children respond to research in more limited ways than adults
   Researchers have adapted methods to ask them questions in
    simpler ways



                                               AMSRS NATIONAL CONFERENCE
                                               2010
Background

Today’s children live in a digital world...
   Children are exposure to more products, ideas and technology than
    previous generations...
        Average internet use 30 to 60 mins per day, less TV, radio
        90% play video/computer games
        Use several technologies simultaneously (e.g. Surfing & SMS)

   Multi-tasking with media technology is cognitively demanding


   We know children respond to research in more limited ways, but
    are we underestimating the digital native’s capabilities?

                                                      AMSRS NATIONAL CONFERENCE
                                                      2010
Background

Questionnaire scales in food sensory research
   Standard liking scale for adults
        1        2   3      4          5     6   7   8      9
      Dislike                     Neither                   Like
     extremely                    like nor               extremely
                                   dislike




                                                 AMSRS NATIONAL CONFERENCE
                                                 2010
Background

Questionnaire scales in food sensory research
1. P&K liking scale for children
   Developed by Peyram and Kroll (USA) for semi-literate children
      1       2        3        4          5         6        7       8        9
    Super   Really    Bad     Just a     Maybe     Just a    Good   Really   Super
     bad     bad            little bad   good or    little          good     good
                                         maybe     good
                                           bad



                     Uses child-oriented
                     language and labels
                       every scale point


                                                               AMSRS NATIONAL CONFERENCE
                                                               2010
Background

Questionnaire scales in food sensory research
2. Facial scale for children
•   Expressions represent degree of dislike or like




     Angry, Sad or Dislike?

•   Perhaps more applicable today due to widespread
    use of emoticons?


                                                AMSRS NATIONAL CONFERENCE
                                                2010
Background

Questionnaire scales in food sensory research
3. Star scale for children
   Number of stars represent degree of dislike or like




    Dislike a lot                             Like a lot



                                Rewarding
                             stars for more
                             liked products
                                                  AMSRS NATIONAL CONFERENCE
                                                  2010
The Study
Research Objectives

   Which types of questions would perform best with
    children?

   Would interactive or computer/video game inspired
    methods create a world that was as immersive,
    leading to better quality data?


   Could we make being a part of research a more fun
    and enjoyable experience, like playing a game?


                                               AMSRS NATIONAL CONFERENCE
                                               2010
Research Methodology
Over 500 Australian children aged between 7 and 10 years old participated in the online
study (June 2010) over 3 stages:
Stage 1: N=97
Traditional questionnaire
• Essentially a plain, ‘black
  & white’ questionnaire
  placed online
• Non-interactive, no Flash




                                                    AMSRS NATIONAL CONFERENCE
                                                    2010
Research Methodology
Stage 1: Traditional




                          Dislike a lot                   Like a lot




                                   AMSRS NATIONAL CONFERENCE
                                   2010
Research Methodology
Over 500 Australian children aged between 7 and 10 years old participated in the online
study (June 2010):
Stage 1: N=97                   Stage 2: N=167
Traditional questionnaire       Interactive questionnaire
• Essentially a plain, ‘black   • Graphically enhanced
  & white’ questionnaire          audio-visually interactive
  placed online                   question scales
• Non-interactive, no Flash     • Flash technology on GMI
                                  Interactive




                                                      AMSRS NATIONAL CONFERENCE
                                                      2010
Research Methodology
Stage 2: Interactive




                           AMSRS NATIONAL CONFERENCE
                           2010
Research Methodology
Over 500 Australian children aged between 7 and 10 years old participated in the online
study (June 2010):
Stage 1: N=97                   Stage 2: N=167                 Stage 3: N=248
Traditional questionnaire       Interactive questionnaire      Interactive & gaming
• Essentially a plain, ‘black   • Graphically enhanced         questionnaire
  & white’ questionnaire          audio-visually interactive   • Avatar-like character
  placed online                   question scales              • Graphically enhanced
• Non-interactive, no Flash     • Flash technology on GMI        audio-visually interactive
                                  Interactive                    question scales
                                                               • Flash technology on GMI
                                                                 Interactive



                                                      AMSRS NATIONAL CONFERENCE
                                                      2010
Research Methodology
Stage 3: Interactive & Gaming




                                AMSRS NATIONAL CONFERENCE
                                2010
Findings
Which scale performed the best?
      All 4 question scales performed similarly in terms of
       discriminating power and range of scale used



      Slight advantage to the standard liking scale for adults




                                                AMSRS NATIONAL CONFERENCE
                                                2010
Mean liking/9




                                                         4
                                                             5
                                                                 6
                                                                     7
                                                                           8
                                                                                  9




                            10
                                                Ice Cream




                            14
                                       Taste of Chocolate




                            4
                                     Double choc half coat
                                                                                        Findings




                            3
                                      White choc half coat




                            9
                                                   Water




                            11
                                                    Bread




                            12
                                                     Milk




                            7
                                            Savoury snack


                            1
                                             Green Colour
                            8

                                                   Honey
                            13




                                             Taste of Mint
                            2




                                           Orange Colour
2010
                            6




                                 Wholegrain savoury snack
                            5




                                             Gingerbread
                            16




                                    Taste of Peanut Butter
                            15




                                       Taste of Cinnamon
                                                                         Stage19pt
                                                                         Stage1Star


                                                                         Stage1P&K




                            17




                                           Taste of Lemon
                                                                         Stage1Smiley




AMSRS NATIONAL CONFERENCE
Findings
Which approach was the easiest and most fun?
                                                         E               F
       Kids found each approach and scale easy and
        fun to use                                       A               U
                                                         S               N
       Visual scales were generally seen as easier               P&K
        and even more fun to use
                                                         Y         P&K




                                                                   P&K       P&K


                                                             Standard
                                                             Standard        P&K
                                                              Standard        P&K

                                                                             Standard
                                                                             Standard
                                                                              Standard


                                                      AMSRS NATIONAL CONFERENCE
                                                      2010
Findings
Why did children rate everything as fun?
   Were these results affected by the tendency
    for children to acquiesce?


   Were the scales in fact, not as fun as we
    expected them to be for these kids?

   These children spent up to an hour a day on
    the internet...
   What we thought was an engaging and fun
    environment may not be as exciting as where
    they play
                                                  AMSRS NATIONAL CONFERENCE
                                                  2010
Findings
1. Consistency of responses




                              AMSRS NATIONAL CONFERENCE
                              2010
Findings
2. Ability to follow instructions
   Fun elements were somewhat
    distracting...
        Didn’t follow instructions
        More inconsistent answers

   Perhaps kids struggle with
    instructions when distracted?




                                      AMSRS NATIONAL CONFERENCE
                                      2010
Next steps
   Type of question scales used in children’s research may
    be less important...
       Whilst scales have been debated extensively, they are only one
        aspect of the research approach
       All scales performed as well as each other


   Perhaps we need to move beyond scale research, and
    explore asking children to make choices




                                                     AMSRS NATIONAL CONFERENCE
                                                     2010
Next steps
   Researchers may need to investigate other ways to
    gather better quality information from children...
       Technology has progressed to enable collection of better depth
        of information, such as through online discussion boards and
        communities


       Technology is progressing to enable collection of different types
        of information, such as biometric data (recognition of the role of
        emotions in decision making).




                                                       AMSRS NATIONAL CONFERENCE
                                                       2010
Next steps
   If a child’s job is to play, should let them?
        Problem with acquiescence in children may be avoided by
         being online

        But, did we introduce new research effects?
        Interactive and gaming elements distracted from the main focus
        Children played with their answers when we created a playful
         environment, which may not be what we want in research




                                                       AMSRS NATIONAL CONFERENCE
                                                       2010

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A child’s job is to play, we should let them pamela wong direction first 09.09.10

  • 1. A child’s job is to play, we should let them... Pamela Wong Direction First AMSRS NATIONAL CONFERENCE 2010
  • 2. Background Sensory food research on children  Little consensus in literature on the most effective research approach and question types to use AMSRS NATIONAL CONFERENCE 2010
  • 3. Background Sensory food research on children  Consensus that children require specialised research approaches  Children respond to research in more limited ways than adults  Researchers have adapted methods to ask them questions in simpler ways AMSRS NATIONAL CONFERENCE 2010
  • 4. Background Today’s children live in a digital world...  Children are exposure to more products, ideas and technology than previous generations...  Average internet use 30 to 60 mins per day, less TV, radio  90% play video/computer games  Use several technologies simultaneously (e.g. Surfing & SMS)  Multi-tasking with media technology is cognitively demanding  We know children respond to research in more limited ways, but are we underestimating the digital native’s capabilities? AMSRS NATIONAL CONFERENCE 2010
  • 5. Background Questionnaire scales in food sensory research  Standard liking scale for adults 1 2 3 4 5 6 7 8 9 Dislike Neither Like extremely like nor extremely dislike AMSRS NATIONAL CONFERENCE 2010
  • 6. Background Questionnaire scales in food sensory research 1. P&K liking scale for children  Developed by Peyram and Kroll (USA) for semi-literate children 1 2 3 4 5 6 7 8 9 Super Really Bad Just a Maybe Just a Good Really Super bad bad little bad good or little good good maybe good bad Uses child-oriented language and labels every scale point AMSRS NATIONAL CONFERENCE 2010
  • 7. Background Questionnaire scales in food sensory research 2. Facial scale for children • Expressions represent degree of dislike or like Angry, Sad or Dislike? • Perhaps more applicable today due to widespread use of emoticons? AMSRS NATIONAL CONFERENCE 2010
  • 8. Background Questionnaire scales in food sensory research 3. Star scale for children  Number of stars represent degree of dislike or like Dislike a lot Like a lot Rewarding stars for more liked products AMSRS NATIONAL CONFERENCE 2010
  • 9. The Study Research Objectives  Which types of questions would perform best with children?  Would interactive or computer/video game inspired methods create a world that was as immersive, leading to better quality data?  Could we make being a part of research a more fun and enjoyable experience, like playing a game? AMSRS NATIONAL CONFERENCE 2010
  • 10. Research Methodology Over 500 Australian children aged between 7 and 10 years old participated in the online study (June 2010) over 3 stages: Stage 1: N=97 Traditional questionnaire • Essentially a plain, ‘black & white’ questionnaire placed online • Non-interactive, no Flash AMSRS NATIONAL CONFERENCE 2010
  • 11. Research Methodology Stage 1: Traditional Dislike a lot Like a lot AMSRS NATIONAL CONFERENCE 2010
  • 12. Research Methodology Over 500 Australian children aged between 7 and 10 years old participated in the online study (June 2010): Stage 1: N=97 Stage 2: N=167 Traditional questionnaire Interactive questionnaire • Essentially a plain, ‘black • Graphically enhanced & white’ questionnaire audio-visually interactive placed online question scales • Non-interactive, no Flash • Flash technology on GMI Interactive AMSRS NATIONAL CONFERENCE 2010
  • 13. Research Methodology Stage 2: Interactive AMSRS NATIONAL CONFERENCE 2010
  • 14. Research Methodology Over 500 Australian children aged between 7 and 10 years old participated in the online study (June 2010): Stage 1: N=97 Stage 2: N=167 Stage 3: N=248 Traditional questionnaire Interactive questionnaire Interactive & gaming • Essentially a plain, ‘black • Graphically enhanced questionnaire & white’ questionnaire audio-visually interactive • Avatar-like character placed online question scales • Graphically enhanced • Non-interactive, no Flash • Flash technology on GMI audio-visually interactive Interactive question scales • Flash technology on GMI Interactive AMSRS NATIONAL CONFERENCE 2010
  • 15. Research Methodology Stage 3: Interactive & Gaming AMSRS NATIONAL CONFERENCE 2010
  • 16. Findings Which scale performed the best?  All 4 question scales performed similarly in terms of discriminating power and range of scale used  Slight advantage to the standard liking scale for adults AMSRS NATIONAL CONFERENCE 2010
  • 17. Mean liking/9 4 5 6 7 8 9 10 Ice Cream 14 Taste of Chocolate 4 Double choc half coat Findings 3 White choc half coat 9 Water 11 Bread 12 Milk 7 Savoury snack 1 Green Colour 8 Honey 13 Taste of Mint 2 Orange Colour 2010 6 Wholegrain savoury snack 5 Gingerbread 16 Taste of Peanut Butter 15 Taste of Cinnamon Stage19pt Stage1Star Stage1P&K 17 Taste of Lemon Stage1Smiley AMSRS NATIONAL CONFERENCE
  • 18. Findings Which approach was the easiest and most fun? E F  Kids found each approach and scale easy and fun to use A U S N  Visual scales were generally seen as easier P&K and even more fun to use Y P&K P&K P&K Standard Standard P&K Standard P&K Standard Standard Standard AMSRS NATIONAL CONFERENCE 2010
  • 19. Findings Why did children rate everything as fun?  Were these results affected by the tendency for children to acquiesce?  Were the scales in fact, not as fun as we expected them to be for these kids?  These children spent up to an hour a day on the internet...  What we thought was an engaging and fun environment may not be as exciting as where they play AMSRS NATIONAL CONFERENCE 2010
  • 20. Findings 1. Consistency of responses AMSRS NATIONAL CONFERENCE 2010
  • 21. Findings 2. Ability to follow instructions  Fun elements were somewhat distracting...  Didn’t follow instructions  More inconsistent answers  Perhaps kids struggle with instructions when distracted? AMSRS NATIONAL CONFERENCE 2010
  • 22. Next steps  Type of question scales used in children’s research may be less important...  Whilst scales have been debated extensively, they are only one aspect of the research approach  All scales performed as well as each other  Perhaps we need to move beyond scale research, and explore asking children to make choices AMSRS NATIONAL CONFERENCE 2010
  • 23. Next steps  Researchers may need to investigate other ways to gather better quality information from children...  Technology has progressed to enable collection of better depth of information, such as through online discussion boards and communities  Technology is progressing to enable collection of different types of information, such as biometric data (recognition of the role of emotions in decision making). AMSRS NATIONAL CONFERENCE 2010
  • 24. Next steps  If a child’s job is to play, should let them?  Problem with acquiescence in children may be avoided by being online  But, did we introduce new research effects?  Interactive and gaming elements distracted from the main focus  Children played with their answers when we created a playful environment, which may not be what we want in research AMSRS NATIONAL CONFERENCE 2010