Chapter 9
International Product Decisions




                 International Marketing
              Chapter-9 International Product
                         Decision
Objectives
What are the important product decisions in
IM management
What is the definition of product and what
are the components of product
What is product mix
What stages constitute the life cycle of a
product
What are the types of new products and
what are their opportunities
                 International Marketing
              Chapter-9 International Product
                         Decision
What is branding
What are the functions and importance of
packaging and labeling
What is business environment
What are the product strategies
What        are     product-communication
strategies
What     is     the   difference between
globalization and localization
               International Marketing
            Chapter-9 International Product
                       Decision
Introduction
 Product    strategy    involves    the
 managerial decisions about the product
 mix    and    the    positioning   and
 communication
 Product planning is used in a broad
 sense, involves not only the product
 strategy described above but also the
 product development measures
               International Marketing
            Chapter-9 International Product
                       Decision
Product management refers to the
managerial decisions pertaining to
product development and the product
strategies through the different stages
of the product life cycle



               International Marketing
            Chapter-9 International Product
                       Decision
Product Decision
1.   Market segment decision
2.   Product mix decision
3.   Product specifications
4.   Positioning     and    communications
     decisions


                  International Marketing
               Chapter-9 International Product
                          Decision
Product
 Philip Kotler defines a product as
 anything that can be offered to a
 market for attention, acquisition, use or
 consumption that might satisfy a want
 or need, includes physical objects,
 services, persons, places, organizations
 and ideas.
                International Marketing
             Chapter-9 International Product
                        Decision
Components And Levels of
Product
1.   Core product
2.   Tangible product
3.   Augmented product




                 International Marketing
              Chapter-9 International Product
                         Decision
Core Product
 Core product refers to the core benefit the
 consumer derives from the product.
 In some cases the basic physical product
 remains the same, the core product differs
 between markets because the purpose for
 which product is used is different in these
 different markets.
 This is called modification of product
 design, positioning and communication
 strategies.
                 International Marketing
              Chapter-9 International Product
                         Decision
Tangible Product
 Tangible product is the actual form with
 all its attributes, in which the product is
 offered to the consumer.
 It has certain characteristics like a
 quality level, features, styling, a brand
 name and packaging.

                 International Marketing
              Chapter-9 International Product
                         Decision
Augmented Product
 Augmented product refers to certain
 additional services or benefits offered
 with the product such as installation,
 delivery and credit facilities, after sales
 service and warranty.
 Product augmentation may not be very
 important in a seller’s market but they
 are very important in the competitive
 markets whichInternational Marketing market
                  are buyer’s
             Chapter-9 International Product
                   Decision
Product Mix
 The product mix is the full list of all the
 products offered for sale by a company.
 The product mix has certain width,
 depth and consistency.
 The width refers to the number of
 different product lines in the product
 mix.
                 International Marketing
              Chapter-9 International Product
                         Decision
The depth refers to the average no. of
items offered by the company within
each product line.
The consistency refers to the extent to
which the various product lines are
closely related in end use, production
requirements, distribution channels, or
in some other ways.
               International Marketing
            Chapter-9 International Product
                       Decision
Product Life Cycle
1.   Introduction
2.   Growth
3.   Maturity
4.   decline



                   International Marketing
                Chapter-9 International Product
                           Decision
Introduction
1.   Low sales because it generally takes some
     time for a new product to get wide
     acceptance by consumers and it also takes
     time to expand the marketing of the
     product
2.   High costs per unit because of the low sales
     and high promotional expenditure
3.   Absence of or low competition if the product
     is entirely new.
4.   Loss or negligible profits because of low
     sales and high costs. Marketing
                      International
                   Chapter-9 International Product
                              Decision
Growth
1.   Fast growth in sales because of
     increasing consumer acceptance and
     expansion of marketing
2.   Growing profits because of growing sales
     and fall in the incidence of fixed
     production cost and marketing cost per
     unit.
3.   Increasing competition
4.   Market segmentation and the introduction
     of different versions of the product.
                   International Marketing
                Chapter-9 International Product
                           Decision
Maturity
1.   Saturation of sales
2.   Intense competition
3.   Falling profits because of high
     promotional expenditure and falling
     margins.


                  International Marketing
               Chapter-9 International Product
                          Decision
Decline
 Entry of new products which compete
 with the product
 Decline in sales
 Decline in profits: profits may even
 become negative
 Exit of some of the firms

               International Marketing
            Chapter-9 International Product
                       Decision
PLC And International
Marketing
 International marketing may enable a firm
 to alter the shape of the PLC.
 It is also a fact that in several cases
 technologies/products are introduced in
 developing countries when they have
 become obsolete in the advanced
 countries.
 There is often a time leg between
 countries in the adoption and diffusion of
 technologies. International Marketing
              Chapter-9 International Product
                         Decision
New Product Development
1.   Innovative product
2.   Significantly modified product
3.   Copy of the existing product




                   International Marketing
                Chapter-9 International Product
                           Decision
Steps In New Product
Development
1.   Idea generation
2.   Evaluation and selection
3.   Concept testing
4.   Business analysis
5.   Product development
6.   Market testing
7.   commercialization
                   International Marketing
                Chapter-9 International Product
                           Decision
Branding
A brand is a name, term, sign, symbol, or
design or a combination of them, intended to
identify the goods or services of one seller or
group of sellers and to differentiate them from
those of others.
The part of the brand which can be vocalized-
the utterable-is known as the brand name.
The part of the brand that is given legal
protection for exclusive use by a seller is known
as the trade mark.
                     International Marketing
                  Chapter-9 International Product
                             Decision
Branding Decisions
1.   To brand or not to brand
2.   Manufacturer’s brand or private brand
3.   Same brands or different brands




                   International Marketing
                Chapter-9 International Product
                           Decision
Global Brands
1.   It makes market entry easy- for
     example, Pepsi is well known in India
     even before it came to India
2.   It reduces the promotional expenditure
     as the brand is well known.
3.   It helps to generate good sales since
     the very beginning.
                   International Marketing
                Chapter-9 International Product
                           Decision
Branding Problems In
International Marketing
1.   It is very difficult for a small firm to
     promote its brand in foreign markets
     because of the heavy cost of brand
     promotion.
2.   Established    foreign   importers   and
     distributors discourage use of exporter
     brand because they prefer to sell the
     products under their own brand name.
3.   The cultural and other factors make
     branding decision complicated in IM.
                   International Marketing
                Chapter-9 International Product
                           Decision
4.   One problem faced by some multinational
     companies when they wanted to market
     their products in some countries is that they
     found that their world renowned brands had
     been registered in these countries by
     somebody else with the result that these
     firms had to pay fee to the registered
     holders of these brands in these countries
     for permission to use these brands.
5.   In some countries, there are restrictions on
     use of foreign brands
                       International Marketing
                    Chapter-9 International Product
                               Decision
Scope For Use Of Indian
     Brands
1.   Indian brand names may be used when
     niche marketing strategy is employed.
2.   Indian brand names may be used when the
     export is made to foreign firms who do not
     have their own brands or when goods are
     sold by distributors who do not have their
     own brand names.
3.   After gaining credibility and gaining
     experience in export business by being
     suppliers to foreign firms, the Indian
     exporter may start selling under its own
     brand name. Chapter-9 International Product
                       International Marketing

                         Decision
4.   An Indian firm may buy a foreign brand or take
     over a foreign firm with established brand name.
5.   The Indian firms having reputation in foreign
     countries may promote their brands in the foreign
     markets.
6.   Indian companies may also use mixed brands.
7.   Several firms may jointly promote a common
     brand-consortium approach.
8.   Promotion of a logo by export promotion agencies
     and permission to use this logo along with the
     brands of firms who will strictly adhere to the
     quality and other norms.
                         International Marketing
                      Chapter-9 International Product
                                 Decision
Packaging And Labeling
This terms are distinct in the marketing parlance.
In export marketing, packaging, including
packing, is a factor which demands very careful
attention.
Packaging in IM is a much more serious problem
than in domestic marketing because of the
varying physical conditions and situations the
cargo is exposed to and subjected to; difference
in the tastes, preferences and practices;
differences and International Marketing
                      peculiarities in packaging
                  Chapter-9 International Product
requirements and regulations.Decision
Functions And Importance Of
Packaging
     Functions
1.   Protection
2.   Preservation
3.   Presentation
     Importance
1.   Self service
2.   Consumer affuence
3.   Integrated marketing concept
                   International Marketing
                Chapter-9 International Product
                           Decision
Factors Influencing Packaging
Decision
1.   Physical characteristics
2.   Physio-chemical characteristics
3.   Economy
4.   Convenience
5.   Miscellaneous factors


                   International Marketing
                Chapter-9 International Product
                           Decision
Special Consideration in IM
 Regulations in the foreign countries
 Buyer’s specification
 Socio-cultural factors
 Retailing characteristics
 Environmental factors
 Disposability
                International Marketing
             Chapter-9 International Product
                        Decision
Importance And Requirement
Of Export Packaging
1.   It should be capable of withstanding
     the hazards of handling and transport.
2.   It should be easy to handle.
3.   It should be amenable to quick
     examination of contents.
4.   It should be easy to identify
5.   It should be adequately marked.
                   International Marketing
                Chapter-9 International Product
                           Decision
6.   Unless it is necessary, contents shall
     not be disclosed
7.   It should be easy to dispose of
8.   Packaging must conform to the buyer’s
     specifications.


                   International Marketing
                Chapter-9 International Product
                           Decision
Business Environment
Business environment is a very important
factor which influences the marketing mix
strategy
Some times a company may find the
introduction of a better material a problem
because of certain peculiar convictions of the
consumers.
There are many instances of national
regulations prohibiting the marketing of
certain products. International Marketing
                Chapter-9 International Product
                           Decision
Product Communication
        Strategies
         In IM product and communication strategies are
     usually considered together because the need
     satisfaction, purpose of product use or usage occasion
     and the product communication are rather inseparable.
1.   Straight extension
2.   Product extension, communications adaptation strategy
3.   Product adaptation, communications extension strategy
4.   Dual adaptation
5.   Product invention
                            International Marketing
                         Chapter-9 International Product
                                    Decision
Developments tend to favour
Globalization
1.   Technological advance
2.   Travel and communication
3.   Product image
4.   International standards



                  International Marketing
               Chapter-9 International Product
                          Decision
Summary
 Product decisions in IM management
 includes; market segment decision,
 product specifications and positioning and
 communication decisions.
 All the categories of products enjoy the
 opportunities    of    copying,    product
 modification and innovation.
 The term product decision include product
 strategy, product planning and product
 management.
                 International Marketing
              Chapter-9 International Product
                         Decision

International Product Decisions

  • 1.
    Chapter 9 International ProductDecisions International Marketing Chapter-9 International Product Decision
  • 2.
    Objectives What are theimportant product decisions in IM management What is the definition of product and what are the components of product What is product mix What stages constitute the life cycle of a product What are the types of new products and what are their opportunities International Marketing Chapter-9 International Product Decision
  • 3.
    What is branding Whatare the functions and importance of packaging and labeling What is business environment What are the product strategies What are product-communication strategies What is the difference between globalization and localization International Marketing Chapter-9 International Product Decision
  • 4.
    Introduction Product strategy involves the managerial decisions about the product mix and the positioning and communication Product planning is used in a broad sense, involves not only the product strategy described above but also the product development measures International Marketing Chapter-9 International Product Decision
  • 5.
    Product management refersto the managerial decisions pertaining to product development and the product strategies through the different stages of the product life cycle International Marketing Chapter-9 International Product Decision
  • 6.
    Product Decision 1. Market segment decision 2. Product mix decision 3. Product specifications 4. Positioning and communications decisions International Marketing Chapter-9 International Product Decision
  • 7.
    Product Philip Kotlerdefines a product as anything that can be offered to a market for attention, acquisition, use or consumption that might satisfy a want or need, includes physical objects, services, persons, places, organizations and ideas. International Marketing Chapter-9 International Product Decision
  • 8.
    Components And Levelsof Product 1. Core product 2. Tangible product 3. Augmented product International Marketing Chapter-9 International Product Decision
  • 9.
    Core Product Coreproduct refers to the core benefit the consumer derives from the product. In some cases the basic physical product remains the same, the core product differs between markets because the purpose for which product is used is different in these different markets. This is called modification of product design, positioning and communication strategies. International Marketing Chapter-9 International Product Decision
  • 10.
    Tangible Product Tangibleproduct is the actual form with all its attributes, in which the product is offered to the consumer. It has certain characteristics like a quality level, features, styling, a brand name and packaging. International Marketing Chapter-9 International Product Decision
  • 11.
    Augmented Product Augmentedproduct refers to certain additional services or benefits offered with the product such as installation, delivery and credit facilities, after sales service and warranty. Product augmentation may not be very important in a seller’s market but they are very important in the competitive markets whichInternational Marketing market are buyer’s Chapter-9 International Product Decision
  • 12.
    Product Mix Theproduct mix is the full list of all the products offered for sale by a company. The product mix has certain width, depth and consistency. The width refers to the number of different product lines in the product mix. International Marketing Chapter-9 International Product Decision
  • 13.
    The depth refersto the average no. of items offered by the company within each product line. The consistency refers to the extent to which the various product lines are closely related in end use, production requirements, distribution channels, or in some other ways. International Marketing Chapter-9 International Product Decision
  • 14.
    Product Life Cycle 1. Introduction 2. Growth 3. Maturity 4. decline International Marketing Chapter-9 International Product Decision
  • 15.
    Introduction 1. Low sales because it generally takes some time for a new product to get wide acceptance by consumers and it also takes time to expand the marketing of the product 2. High costs per unit because of the low sales and high promotional expenditure 3. Absence of or low competition if the product is entirely new. 4. Loss or negligible profits because of low sales and high costs. Marketing International Chapter-9 International Product Decision
  • 16.
    Growth 1. Fast growth in sales because of increasing consumer acceptance and expansion of marketing 2. Growing profits because of growing sales and fall in the incidence of fixed production cost and marketing cost per unit. 3. Increasing competition 4. Market segmentation and the introduction of different versions of the product. International Marketing Chapter-9 International Product Decision
  • 17.
    Maturity 1. Saturation of sales 2. Intense competition 3. Falling profits because of high promotional expenditure and falling margins. International Marketing Chapter-9 International Product Decision
  • 18.
    Decline Entry ofnew products which compete with the product Decline in sales Decline in profits: profits may even become negative Exit of some of the firms International Marketing Chapter-9 International Product Decision
  • 19.
    PLC And International Marketing International marketing may enable a firm to alter the shape of the PLC. It is also a fact that in several cases technologies/products are introduced in developing countries when they have become obsolete in the advanced countries. There is often a time leg between countries in the adoption and diffusion of technologies. International Marketing Chapter-9 International Product Decision
  • 20.
    New Product Development 1. Innovative product 2. Significantly modified product 3. Copy of the existing product International Marketing Chapter-9 International Product Decision
  • 21.
    Steps In NewProduct Development 1. Idea generation 2. Evaluation and selection 3. Concept testing 4. Business analysis 5. Product development 6. Market testing 7. commercialization International Marketing Chapter-9 International Product Decision
  • 22.
    Branding A brand isa name, term, sign, symbol, or design or a combination of them, intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of others. The part of the brand which can be vocalized- the utterable-is known as the brand name. The part of the brand that is given legal protection for exclusive use by a seller is known as the trade mark. International Marketing Chapter-9 International Product Decision
  • 23.
    Branding Decisions 1. To brand or not to brand 2. Manufacturer’s brand or private brand 3. Same brands or different brands International Marketing Chapter-9 International Product Decision
  • 24.
    Global Brands 1. It makes market entry easy- for example, Pepsi is well known in India even before it came to India 2. It reduces the promotional expenditure as the brand is well known. 3. It helps to generate good sales since the very beginning. International Marketing Chapter-9 International Product Decision
  • 25.
    Branding Problems In InternationalMarketing 1. It is very difficult for a small firm to promote its brand in foreign markets because of the heavy cost of brand promotion. 2. Established foreign importers and distributors discourage use of exporter brand because they prefer to sell the products under their own brand name. 3. The cultural and other factors make branding decision complicated in IM. International Marketing Chapter-9 International Product Decision
  • 26.
    4. One problem faced by some multinational companies when they wanted to market their products in some countries is that they found that their world renowned brands had been registered in these countries by somebody else with the result that these firms had to pay fee to the registered holders of these brands in these countries for permission to use these brands. 5. In some countries, there are restrictions on use of foreign brands International Marketing Chapter-9 International Product Decision
  • 27.
    Scope For UseOf Indian Brands 1. Indian brand names may be used when niche marketing strategy is employed. 2. Indian brand names may be used when the export is made to foreign firms who do not have their own brands or when goods are sold by distributors who do not have their own brand names. 3. After gaining credibility and gaining experience in export business by being suppliers to foreign firms, the Indian exporter may start selling under its own brand name. Chapter-9 International Product International Marketing Decision
  • 28.
    4. An Indian firm may buy a foreign brand or take over a foreign firm with established brand name. 5. The Indian firms having reputation in foreign countries may promote their brands in the foreign markets. 6. Indian companies may also use mixed brands. 7. Several firms may jointly promote a common brand-consortium approach. 8. Promotion of a logo by export promotion agencies and permission to use this logo along with the brands of firms who will strictly adhere to the quality and other norms. International Marketing Chapter-9 International Product Decision
  • 29.
    Packaging And Labeling Thisterms are distinct in the marketing parlance. In export marketing, packaging, including packing, is a factor which demands very careful attention. Packaging in IM is a much more serious problem than in domestic marketing because of the varying physical conditions and situations the cargo is exposed to and subjected to; difference in the tastes, preferences and practices; differences and International Marketing peculiarities in packaging Chapter-9 International Product requirements and regulations.Decision
  • 30.
    Functions And ImportanceOf Packaging Functions 1. Protection 2. Preservation 3. Presentation Importance 1. Self service 2. Consumer affuence 3. Integrated marketing concept International Marketing Chapter-9 International Product Decision
  • 31.
    Factors Influencing Packaging Decision 1. Physical characteristics 2. Physio-chemical characteristics 3. Economy 4. Convenience 5. Miscellaneous factors International Marketing Chapter-9 International Product Decision
  • 32.
    Special Consideration inIM Regulations in the foreign countries Buyer’s specification Socio-cultural factors Retailing characteristics Environmental factors Disposability International Marketing Chapter-9 International Product Decision
  • 33.
    Importance And Requirement OfExport Packaging 1. It should be capable of withstanding the hazards of handling and transport. 2. It should be easy to handle. 3. It should be amenable to quick examination of contents. 4. It should be easy to identify 5. It should be adequately marked. International Marketing Chapter-9 International Product Decision
  • 34.
    6. Unless it is necessary, contents shall not be disclosed 7. It should be easy to dispose of 8. Packaging must conform to the buyer’s specifications. International Marketing Chapter-9 International Product Decision
  • 35.
    Business Environment Business environmentis a very important factor which influences the marketing mix strategy Some times a company may find the introduction of a better material a problem because of certain peculiar convictions of the consumers. There are many instances of national regulations prohibiting the marketing of certain products. International Marketing Chapter-9 International Product Decision
  • 36.
    Product Communication Strategies In IM product and communication strategies are usually considered together because the need satisfaction, purpose of product use or usage occasion and the product communication are rather inseparable. 1. Straight extension 2. Product extension, communications adaptation strategy 3. Product adaptation, communications extension strategy 4. Dual adaptation 5. Product invention International Marketing Chapter-9 International Product Decision
  • 37.
    Developments tend tofavour Globalization 1. Technological advance 2. Travel and communication 3. Product image 4. International standards International Marketing Chapter-9 International Product Decision
  • 38.
    Summary Product decisionsin IM management includes; market segment decision, product specifications and positioning and communication decisions. All the categories of products enjoy the opportunities of copying, product modification and innovation. The term product decision include product strategy, product planning and product management. International Marketing Chapter-9 International Product Decision