A presentation given on workplace violence and method to prevent it.

1. Presented by Jonathan Wilks

2. Abbreviations
Work place violence = WPV
Human Resources = HR
Employee assistance program = EAP

3. Common traits found in places
that have experienced WPV
Sexual harassment
Verbal abuse
Minimum-wage payrolls
Discrimination
Workplace Bullying
Poor or dangerous working conditions
Lack of job security.
Physical attacks (i.e. hitting, shoving)
Threatening behaviour (shaking fists, destroying
property or throwing things)

4. Physical aggression and
Violence
Active (punching, kicking, pushing, use of
weapons, e.g. guns, knives, syringes, pieces of
furniture, bottles, glasses)
Passive (causing others to create a delay for the
target, reducing target's ability to contribute, i.e.
scheduling them to present at the end of the day
where less people will be attending)

5. Physical aggression and
Violence
Active indirect (theft, destruction of
property, unnecessary consumption of
resources needed by the target)
Physical-active-direct (physical attack,
nonverbal, vulgar gestures directed at
the target)

6. Verbal aggression and Violence
Verbal-passive-indirect (failure to deny false
rumors about target, failure to provide information
needed by target)
Verbal-passive-direct ("silent treatment", failure to
return communication, i.e. phone calls, e-mails)

7. Verbal aggression and Violence
Verbal-active-indirect (spreading false
rumors, belittling ideas or work)
Verbal-active-direct (insulting, acting
condescendingly, yelling)

8. HR methods to reduce WPV
Promoting a Culture of inclusiveness and active
Community in the organization
 EAP systems to help with stress, and defusing
potential volatile employees
 Culture onboarding system to address workplace
violence and alternative methods to resolve
situations

9. HR methods to reduce WPV
CPR training and Risk awareness
Conduct background checks
Implement a dignified termination process
Strategic planning in case it WPV occurs

10. When working with people
Human dignity + compassion = peace

11. Questions