The document outlines the seven C's of effective communication: clarity, conciseness, correctness, courtesy, concreteness, consideration, and completeness. It provides guidelines for each C, such as using short, familiar words to ensure clarity; being brief while maintaining quality to achieve conciseness; conveying accurate information to demonstrate correctness; showing politeness and respecting the receiver for courtesy; giving specific details to make the message concrete; envisioning the recipient's perspective for consideration; and providing all necessary facts without assumptions for completeness.