Communication problems can cripple an organization's ability to produce collaborative marketing and sales results. These 7 techniques will help improve workplace communication across departments.

1. 7 Ways to
improveCommunication
intheWorkplace

2. Tableof
Contents
Intro
1|
2|
3|
4|
5|
6|
7|
ImprovingCommunicationintheWorkplace
SetCommunicationStandards
Lead ByExample
EncourageFeedback&Participation
ClearlyDefineroles&Responsibilities
WorkTowardsaCommonGoal
CreateaCultureofRespect
LeverageTechnologytoEffectivelyCommunicate

3. Communication is relationship building.
Everything, from our speech and body language to what we wear and eat, contributes to
workplace communication.
Establishing efficient communication across departments and teams is vital for improving
productivity. The better a team communicates, the more they'll be able to accomplish, and
the better results they can produce.
intro-ImprovingCommunicationintheworkplace

4. 1- SetCommunicationStandards
Remove opportunities for miscommunication by
documenting communication standards.
Explain accepted communication practices and
procedures to your entire company before rolling them
out. Demonstrate how employees and the company will
benefit.
Don't make your standards too stringent. There needs
to be room for expression and autonomy.

5. 2-Lead byExample
Say what you mean and do what you say.
Set an example from the top down in your organization by having executives and
managers follow through on communication standards.
2 Reasons for Leadership to Adopt Standards First:
Follow through with new communication standards to establish trust.
Itsetsagoodexample
IdentifyAspectsthatneedtobechanged,addedorremoved

6. 3- EncourageFeedback&Participation
Never disregard the opinion of your employees or peers.
Create an "open door policy" where everyone feels comfortable speaking with managers
and executives about their ideas, questions, and issues.
Ask low-pressure questions in meetings to encourage participation and validate employee
opinions:
Whatareyourthoughts?
Whatexperiencesdoyouhavethatarerelevanttothisproject?
Whataresometakeawayswemighthavemissed?

7. 4- ClearlyDefineRoles&Responsibilities
Outlining roles and responsibilities begins
with the hiring process.
Start by identifying the positions you need to
fill in your organization and then create
detailed job descriptions.
Employees who understand their role in
achieving the company's big picture goals are
more effective, productive, and satisfied.

8. 5-WorkTowardsaCommonGoal
Rifts between departments are caused by
bad communication.
Establish company-wide goals that
necessitate collaboration between
departments.
Collaboration requires teamwork; teamwork
builds trust. Collaboration also ensures that
everyone is focused on the same objectives
and not working in silos.

9. 6-CreateaCultureofRespect
The biggest contributing factor to job satisfaction is respectful treatment.
4 actions needed to build a culture of respect:
Listening-
Encouraging-
Helping-
DemonstratingEmpathy-
Pay attention and absorb what people are saying.
Be supportive and provide motivation.
Offer assistance when someone is struggling.
Show people that you care for them.

10. 7-LeverageTechnologytoEffectivelyCommunicate
Modern forms of communication are based in
technology.
Your mode of communication needs to evolve
with your workforce and the technologies they
use.
Helpful communication applications:
HipChat
Slack
Google Hangouts

11. ImprovingCommunicationintheWorkplace
Improving communication in the workplace is be a long, difficult task-but one that leads
to a productive, satisfied workforce.
Healthy communication can solve the majority of interdepartmental problems in any
given organization.
Focus on teamwork, recognize common problems, set goals, and create a plan to address
those issues.

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experts in digital and social strategy, graphic design, web development, and traditional
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