6+6 is more than 12

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The document discusses how online assessments can enhance distance learning. It describes 6 types of assessments used at different stages of the learning process: 1) pre-learning assessments to establish benchmarks, 2) in-learning assessments to provide feedback, 3) post-learning assessments to evaluate knowledge transfer, 4) course evaluations, 5) formative assessments during learning, and 6) practice tests to reduce the forgetting curve. Regular assessments are suggested to slow the rate of forgetting learned material.

Education

6+6 is more than 12:
How Online Assessments add to
Distance Learning
John Kleeman and Eric Shepherd
www.questionmark.com

GUIDE INTERNATIONAL CONFERENCE, ROME, NOVEMBER 2011

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Internet / mobile growth

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 3
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

6 key applications

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 4 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Assessment Through Learning Process

Learning

Collaborative
Mentoring Instructor & E-learning Work Place

Prepare For
Windows CD In/As Learning
Windows CD Of-Learning
Windows CD
Learning Assessments Assessments

Evidence Accumulated

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Pre-Learning Assessments

Purpose:
• Create intrigue Learning
• Route to course
• Inform instructors
• Establish benchmarks
Collaborative
Mentoring Instructor & E-learning Work Place

Prepare For
Windows CD In/As Learning
Windows CD Of Learning
Windows CD
Learning Assessments Assessments

Evidence Accumulated

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

In-Learning Assessments

Purpose:
• Learning
Encourages focus on learning
• Provide instant feedback to instructor
• Stimulate and strengthen memory
• Correct misconceptions
Collaborative
Mentoring Instructor & E-learning Work Place

Prepare For
Windows CD In/As Learning
Windows CD Of Learning
Windows CD
Learning Assessments Assessments

Evidence Accumulated

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

In a Perfect World…

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 8
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

In a Perfect World…
we would remember everything we learn!

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 9
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

In the Actual World…

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 10
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

In the Actual World…
we forget some of it!

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 11
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Post-Learning Assessments

Purpose:
Learning • Was learning environment okay?
• Knowledge transfer occurred?
• Reduce Forgetting Curve
• Certifications
Collaborative
Mentoring Instructor & E-learning Work Place

Prepare For
Windows CD In/As Learning
Windows CD Of Learning
Windows CD
Learning Assessments Assessments

Evidence Accumulated

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Evidence quizzes slow forgetting curve

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 13
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Distance learning: 6 key assessments

Course
Windows CD

Learning Evaluations

Collaborative Slow Forgetting
Windows CD
Mentoring Instructor & E-learning Work Place Curve

Windows CD Formative
Windows CD Windows CD Windows CD
Pretests Practice tests Exams
quizzes

Evidence Accumulated

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

6 key improvements … start with embed assessments in
learning

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 15 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Embed in a Wiki

Embedded in a
Wiki

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 16
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Embed in a website
Embedded in a
Web Page

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 17
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Embed in a Blog

Embedded in a
Blog

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 18
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Author once… deliver embedded
Author once SME Deliver to any
device in context
Windows based
Authoring Manager

Available Securely

Single results set

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 19
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Mobile delivery of assessments
 6 billion mobile subscriptions
 Easy access to
 Practice tests
 Quiz of the day
 Course evaluations

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Remote video monitoring

Reduce opportunity and
impact rationalization

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 21
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Easy to use learning platforms
 Learning platforms
 Moodle
 Blackboard
 Sakai
 SharePoint

 Assessment systems
 Questionmark
 others

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 22
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Easy to translate
 Manage translation online
 Multilingual assessments realistic

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 23
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

The Cloud eases
deployment
Author, manage item
banks via the cloud

Assessment Cloud

Deliver via the cloud
Deliver via the cloud

Reporting and Analytics
Reporting and Analytics
via the cloud
via the cloud

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 25 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Online assessments solve 2 distance
learning barriers
 How do I fairly give certificates?
 Remote monitoring technology
 Frequent assessments rather than single exams
 Randomizing questions

 How do I engage and check engagement?
 What are the students are learning?
 Frequent online assessments

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Frequent assessments - stay in touch
 Assess frequently
 Students know progress
 Instructors know progress
 Course correction
 Encourage spaced study (not just for exam)
 Aggregate results
 Complete story for each student
 Aid retention

Evidence Accumulated

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 27
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

6 + 6 more than 12?

TODAY
WHEN
?

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 28
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

What do you think?
 Email at john at questionmark.com or engage on
Twitter @johnkleeman

 For more information on Questionmark, see
www.questionmark.com

Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved.
Slide 29
Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

Do you feel that your learning events, webcasts or other virtual training initiatives are flat and not as interactive as they should be? Are you getting the results you want from your virtual training? Find out the secrets to effective engagement and continual interaction by utilizing the hidden opportunities within virtual training sessions and environments. In this interactive webcast, you will learn how to: • Constantly interact with your learners to keep them engaged. • Promote your training sessions. • Connect with your audience before and after the learning session to build maximum value. • Break up your live sessions into bite-sized learning nuggets. • Understand and apply best practices to check your audience’s interest so you can target and customize your message right as it is happening.

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The world of corporate learning is moving toward the 70+20+10% model. This suggests about 70% of learning happens on the job, 20% via feedback from colleagues and peers and 10% in formal training. SharePoint is one of the key enablers of this move, with its widespread use for blogging, wikis and document repositories. Assessments (quizzes, surveys, tests and exams) are a critical part of learning—helping diagnose what you need to learn, giving feedback on learning, measuring and reinforcing what you have learned. Assessments are also useful in SharePoint for those using it for more formal training and also to keep track of compliance with regulations within SharePoint.

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Bring your training and get help blendering it! Learn three skills you can apply as soon as you go back to work. You've probably heard of Blended Learning and Micro Learning, or any of the many other terms. We'll quickly cover a job aide on the steps to successfully take an existing online or in-person training and transform it into blended learning. After reviewing a case study, we'll break into working groups and practice converting a training into a blended solution. You may wonder the other promised skills we alluded above. Attend the session and find out!

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6+6 is more than 12

1. 6+6 is more than 12: How Online Assessments add to Distance Learning John Kleeman and Eric Shepherd www.questionmark.com GUIDE INTERNATIONAL CONFERENCE, ROME, NOVEMBER 2011 Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

2. Distance learning in higher education crossing chasm? TODAY Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 2 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

3. Internet / mobile growth Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 3 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

4. 6 key applications Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 4 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

5. Assessment Through Learning Process Learning Collaborative Mentoring Instructor & E-learning Work Place Prepare For Windows CD In/As Learning Windows CD Of-Learning Windows CD Learning Assessments Assessments Evidence Accumulated Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

6. Pre-Learning Assessments Purpose: • Create intrigue Learning • Route to course • Inform instructors • Establish benchmarks Collaborative Mentoring Instructor & E-learning Work Place Prepare For Windows CD In/As Learning Windows CD Of Learning Windows CD Learning Assessments Assessments Evidence Accumulated Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

7. In-Learning Assessments Purpose: • Learning Encourages focus on learning • Provide instant feedback to instructor • Stimulate and strengthen memory • Correct misconceptions Collaborative Mentoring Instructor & E-learning Work Place Prepare For Windows CD In/As Learning Windows CD Of Learning Windows CD Learning Assessments Assessments Evidence Accumulated Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

8. In a Perfect World… Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 8 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

9. In a Perfect World… we would remember everything we learn! Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 9 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

10. In the Actual World… Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 10 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

11. In the Actual World… we forget some of it! Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 11 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

12. Post-Learning Assessments Purpose: Learning • Was learning environment okay? • Knowledge transfer occurred? • Reduce Forgetting Curve • Certifications Collaborative Mentoring Instructor & E-learning Work Place Prepare For Windows CD In/As Learning Windows CD Of Learning Windows CD Learning Assessments Assessments Evidence Accumulated Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

13. Evidence quizzes slow forgetting curve Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 13 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

14. Distance learning: 6 key assessments Course Windows CD Learning Evaluations Collaborative Slow Forgetting Windows CD Mentoring Instructor & E-learning Work Place Curve Windows CD Formative Windows CD Windows CD Windows CD Pretests Practice tests Exams quizzes Evidence Accumulated Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

15. 6 key improvements … start with embed assessments in learning Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 15 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

16. Embed in a Wiki Embedded in a Wiki Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 16 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

17. Embed in a website Embedded in a Web Page Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 17 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

18. Embed in a Blog Embedded in a Blog Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 18 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

19. Author once… deliver embedded Author once SME Deliver to any device in context Windows based Authoring Manager Available Securely Single results set Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 19 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

20. Mobile delivery of assessments  6 billion mobile subscriptions  Easy access to  Practice tests  Quiz of the day  Course evaluations Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

21. Remote video monitoring Reduce opportunity and impact rationalization Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 21 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

22. Easy to use learning platforms  Learning platforms  Moodle  Blackboard  Sakai  SharePoint  Assessment systems  Questionmark  others Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 22 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

23. Easy to translate  Manage translation online  Multilingual assessments realistic Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 23 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

24. The Cloud eases deployment Author, manage item banks via the cloud Assessment Cloud Deliver via the cloud Deliver via the cloud Reporting and Analytics Reporting and Analytics via the cloud via the cloud Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

25. Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 25 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

26. Online assessments solve 2 distance learning barriers  How do I fairly give certificates?  Remote monitoring technology  Frequent assessments rather than single exams  Randomizing questions  How do I engage and check engagement?  What are the students are learning?  Frequent online assessments Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

27. Frequent assessments - stay in touch  Assess frequently  Students know progress  Instructors know progress  Course correction  Encourage spaced study (not just for exam)  Aggregate results  Complete story for each student  Aid retention Evidence Accumulated Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 27 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

28. 6 + 6 more than 12? TODAY WHEN ? Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 28 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

29. What do you think?  Email at john at questionmark.com or engage on Twitter @johnkleeman  For more information on Questionmark, see www.questionmark.com Copyright © 1995-2011 Questionmark Corporation and/or Questionmark Computing Limited, known collectively as Questionmark. All rights reserved. Slide 29 Questionmark is a registered trademark of Questionmark Computing Limited. All other trademarks are acknowledged.

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