6. - Run 3-5 per week (at least)
- Start with the most impactful
- Run Smoke Tests
- Analyze
- Iterate
- Share Knowledge
- Get “Ideas” From ALL STAKEHOLDERS
Constant Experiments
Iterations matter more than perfect stats
8. AARRR
Acquisition: more traffic, higher SERP rankings
Activation: more signups become active users MAU
Retention: higher engagement and LTV
Revenue: higher conversion rate and AOV
Referral: tell ur friends -more new users! SHARE
9. Content Marketing Tips
- Irresistible subject lines
- Cross-promote own content
- User research-backed “content clairvoyance”
- Pulls in influencers
- Multi-channel distribution and engagement
(blog, Twitter, FB, YouTube, email, influencer networks)
11. Golden Rules
The best sales is based on listening, the best CM is
based on RESEARCH.
Keyword research
Topic research
Language research
“Talking At” is boring. Listening + responding
to what u hear is Engaging
13. 5 Factors that Influence Open Rates
Average open rate is below 30%
1. Subject line
2. Sender
3. list quality
4. Snippet preview
5. Content
14. Golden Rules
Subject lines MATTER:
They impact a subscriber’s perception of your ENTIRE email.
First 10-15 characters MOST important: use action words.
Target and segment:
based on previous behavior (open, click, buy)
based on events outside of email (ie, use MixPanel)
Measure what matters:
Opens/ Click/ Conversion/ Subscribe/ Unsubscribe
Mobile First!!!
Over 65% of email gets opened on mobile FIRST.
15. Golden Rules
The Content REALLY Matters
- Subject line
- Preview text
- IMAGES
- Body
- Always have a CTA (Call To Action)
- Include link reminding people
19. Use CRM (SaaS)
customer Relationship Management
- Track leads
- Provides data on your sales process
- Example - Percentage of wins v loss
- Transparency on outside
communication across teams
21. Lead Scoring
- Chance that the customer will close
- Based on metrics of previous sales performance
- Have assumptions about whom the best
customers are, and prove that through your
sales process by selling to them.
23. Use Pipeline
- The amount of potential customers
(revenue) you have in yours sales process
- Understand the % of your won/lost ratio
so you can forecast to meet sales goals
25. Before Pricing
Benchmarking
- What are customers paying now?
- What do competitors charge?
- Are you offering a comparable service?
Benefit Analysis
- Why are people buying?
- Financial Motive
- Convenience
- Risk Reduction
26. Pricing Skill
- Skimming Model = Monopolies
- Penetration Model = Capture market
- Higher Prices = More SALES (Based on quality, Trust)
- Always Be A/B Testing: Sensitivity/ Targeting
- Exclude key features to drive up-sell
- Price Anchoring
29. Public Relations and Press Relations
- Awareness
- Social proof of brand
- Fundraising
30. Get PR
Step0- Press Kit
Step1- Know ur ‘customers’
Step2- “Honeypot Technique” aka attraction
Step3- Don’t pitch, let them know.
Step4- ROI on the Techcrunch Effect
32. Step1- Know ur ‘customers’
- Follow reporter / outlet
- Look 4 reporters who are covering ur
competitors
- Relate ur story to smthg they just published
33. Step2-
“Honeypot Technique” aka attraction
1. Stepping stones
through smaller
coverage
2. Ur own content
marketing
3. Syndication of ur
own content
34. Step3- Don’t pitch, let them know.
- Multi-channel, esp Twitter
- Press release & press contact.
Step4- ROI on the Techcrunch Effect
- Landing page!!!!!
- Let more press know