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500 Startups
G Camp take away notes
March 21-22 

Rosemarie
Topics
- Growth Model
- Content Marketing
- Email Marketing
- Sales Hacking
- Pricing
- PR for Startups
Growth Model
Conversion)
Referral)
Growth = 2 Funnels
PRO!!
Paid
Signup
Confirm
Request
CRO!!
- Run 3-5 per week (at least)
- Start with the most impactful
- Run Smoke Tests
- Analyze
- Iterate
- Share Knowledge
- Get “Ideas” From ALL STAKEHOLDERS
Constant Experiments
Iterations matter more than perfect stats
Content Marketing
AARRR
Acquisition: more traffic, higher SERP rankings
Activation: more signups become active users MAU
Retention: higher engagement and LTV
Revenue: higher conversion rate and AOV
Referral: tell ur friends -more new users! SHARE
Content Marketing Tips
- Irresistible subject lines
- Cross-promote own content
- User research-backed “content clairvoyance”
- Pulls in influencers
- Multi-channel distribution and engagement
(blog, Twitter, FB, YouTube, email, influencer networks)
Content + Reach!!
Build Channels
- post 10-15 times in 2 month
- Use# on twitter
Golden Rules
The best sales is based on listening, the best CM is
based on RESEARCH.


Keyword research
Topic research
Language research
“Talking At” is boring. Listening + responding
to what u hear is Engaging
Email Marketing
5 Factors that Influence Open Rates
Average open rate is below 30% 
1. Subject line
2. Sender
3. list quality
4. Snippet preview
5. Content
Golden Rules
Subject lines MATTER:
They impact a subscriber’s perception of your ENTIRE email.
First 10-15 characters MOST important: use action words.
Target and segment:
based on previous behavior (open, click, buy)
based on events outside of email (ie, use MixPanel)
Measure what matters:
Opens/ Click/ Conversion/ Subscribe/ Unsubscribe
Mobile First!!!
Over 65% of email gets opened on mobile FIRST.
Golden Rules
The Content REALLY Matters
- Subject line
- Preview text
- IMAGES
- Body
- Always have a CTA (Call To Action)
- Include link reminding people
Must Test
Susan’s Advice
- Title: 3 Free Office Hour you are invited
- Wow / Free/ What!! 
- Red botton
- Signup for free now 
- Signup now-$0
Sales Hacking
Use CRM (SaaS)

customer Relationship Management
- Track leads
- Provides data on your sales process
- Example - Percentage of wins v loss
- Transparency on outside
communication across teams
Define Sales Stages
Codementor
- Lead
- Signup
- Request
- Matched
- Buy Credits
- Sessions
- Payment
Example
Lead Scoring
- Chance that the customer will close
- Based on metrics of previous sales performance
- Have assumptions about whom the best
customers are, and prove that through your
sales process by selling to them.
DATA HARVESTING TOOLS
LEADS AS A SERVICE
LEAD VERIFICATION
SALES AUTOMATION TOOLS
Use Pipeline
- The amount of potential customers
(revenue) you have in yours sales process

- Understand the % of your won/lost ratio
so you can forecast to meet sales goals
Pricing
Before Pricing
Benchmarking
- What are customers paying now?
- What do competitors charge?
- Are you offering a comparable service?

Benefit Analysis
- Why are people buying?
- Financial Motive
- Convenience
- Risk Reduction
Pricing Skill
- Skimming Model = Monopolies
- Penetration Model = Capture market
- Higher Prices = More SALES (Based on quality, Trust)
- Always Be A/B Testing: Sensitivity/ Targeting
- Exclude key features to drive up-sell
- Price Anchoring
Incentives
- Upfront discount for annual plans
- Subscription Discounts
- Referral / Reference Discounts
- Freemium
- Visual Focus 

(Anchor Principle)
PR for Startups
Public Relations and Press Relations
- Awareness
- Social proof of brand
- Fundraising
Get PR
Step0- Press Kit
Step1- Know ur ‘customers’
Step2- “Honeypot Technique” aka attraction
Step3- Don’t pitch, let them know.
Step4- ROI on the Techcrunch Effect
Step0- Press Kit
http://www.shopline.hk/about/team
Step1- Know ur ‘customers’
- Follow reporter / outlet
- Look 4 reporters who are covering ur
competitors
- Relate ur story to smthg they just published
Step2-

“Honeypot Technique” aka attraction
1. Stepping stones
through smaller
coverage

2. Ur own content
marketing

3. Syndication of ur
own content
Step3- Don’t pitch, let them know.
- Multi-channel, esp Twitter
- Press release & press contact.
Step4- ROI on the Techcrunch Effect
- Landing page!!!!!
- Let more press know
The end
Open Discussion Time

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500 Startups G camp Learning Note

  • 1. 500 Startups G Camp take away notes March 21-22 
 Rosemarie
  • 2. Topics - Growth Model - Content Marketing - Email Marketing - Sales Hacking - Pricing - PR for Startups
  • 4. Conversion) Referral) Growth = 2 Funnels PRO!! Paid Signup Confirm Request CRO!!
  • 5.
  • 6. - Run 3-5 per week (at least) - Start with the most impactful - Run Smoke Tests - Analyze - Iterate - Share Knowledge - Get “Ideas” From ALL STAKEHOLDERS Constant Experiments Iterations matter more than perfect stats
  • 8. AARRR Acquisition: more traffic, higher SERP rankings Activation: more signups become active users MAU Retention: higher engagement and LTV Revenue: higher conversion rate and AOV Referral: tell ur friends -more new users! SHARE
  • 9. Content Marketing Tips - Irresistible subject lines - Cross-promote own content - User research-backed “content clairvoyance” - Pulls in influencers - Multi-channel distribution and engagement (blog, Twitter, FB, YouTube, email, influencer networks)
  • 10. Content + Reach!! Build Channels - post 10-15 times in 2 month - Use# on twitter
  • 11. Golden Rules The best sales is based on listening, the best CM is based on RESEARCH. 
 Keyword research Topic research Language research “Talking At” is boring. Listening + responding to what u hear is Engaging
  • 13. 5 Factors that Influence Open Rates Average open rate is below 30%  1. Subject line 2. Sender 3. list quality 4. Snippet preview 5. Content
  • 14. Golden Rules Subject lines MATTER: They impact a subscriber’s perception of your ENTIRE email. First 10-15 characters MOST important: use action words. Target and segment: based on previous behavior (open, click, buy) based on events outside of email (ie, use MixPanel) Measure what matters: Opens/ Click/ Conversion/ Subscribe/ Unsubscribe Mobile First!!! Over 65% of email gets opened on mobile FIRST.
  • 15. Golden Rules The Content REALLY Matters - Subject line - Preview text - IMAGES - Body - Always have a CTA (Call To Action) - Include link reminding people
  • 17. Susan’s Advice - Title: 3 Free Office Hour you are invited - Wow / Free/ What!!  - Red botton - Signup for free now  - Signup now-$0
  • 19. Use CRM (SaaS)
 customer Relationship Management - Track leads - Provides data on your sales process - Example - Percentage of wins v loss - Transparency on outside communication across teams
  • 20. Define Sales Stages Codementor - Lead - Signup - Request - Matched - Buy Credits - Sessions - Payment Example
  • 21. Lead Scoring - Chance that the customer will close - Based on metrics of previous sales performance - Have assumptions about whom the best customers are, and prove that through your sales process by selling to them.
  • 22. DATA HARVESTING TOOLS LEADS AS A SERVICE LEAD VERIFICATION SALES AUTOMATION TOOLS
  • 23. Use Pipeline - The amount of potential customers (revenue) you have in yours sales process
 - Understand the % of your won/lost ratio so you can forecast to meet sales goals
  • 25. Before Pricing Benchmarking - What are customers paying now? - What do competitors charge? - Are you offering a comparable service?
 Benefit Analysis - Why are people buying? - Financial Motive - Convenience - Risk Reduction
  • 26. Pricing Skill - Skimming Model = Monopolies - Penetration Model = Capture market - Higher Prices = More SALES (Based on quality, Trust) - Always Be A/B Testing: Sensitivity/ Targeting - Exclude key features to drive up-sell - Price Anchoring
  • 27. Incentives - Upfront discount for annual plans - Subscription Discounts - Referral / Reference Discounts - Freemium - Visual Focus 
 (Anchor Principle)
  • 29. Public Relations and Press Relations - Awareness - Social proof of brand - Fundraising
  • 30. Get PR Step0- Press Kit Step1- Know ur ‘customers’ Step2- “Honeypot Technique” aka attraction Step3- Don’t pitch, let them know. Step4- ROI on the Techcrunch Effect
  • 32. Step1- Know ur ‘customers’ - Follow reporter / outlet - Look 4 reporters who are covering ur competitors - Relate ur story to smthg they just published
  • 33. Step2-
 “Honeypot Technique” aka attraction 1. Stepping stones through smaller coverage
 2. Ur own content marketing
 3. Syndication of ur own content
  • 34. Step3- Don’t pitch, let them know. - Multi-channel, esp Twitter - Press release & press contact. Step4- ROI on the Techcrunch Effect - Landing page!!!!! - Let more press know