The document outlines a five-step approach to fostering a culture of performance excellence, emphasizing that performance improvement must be integrated into the organizational culture for sustainability. It highlights the importance of setting clear expectations and aligning employee goals with strategic plans to achieve superior performance. Additionally, it encourages ongoing commitment, collaboration, and communication to support performance initiatives.

1. Create a Culture of Performance Excellence
5 steps to get out of the
cycle of unproductive
performance reviews and
create a sustainable
approach to performance
improvement.

2. Performance Improvement is NOT a
quick fix!
To achieve and sustain high performance, it needs
to be part of organizational culture. Performance
Excellence becomes an aspect “what you do” and
“who you are”.

3. You must take consistent actions
to implement a culture of
Performance Excellence.

4. Give your employees the skills they
The Performance
Management Framework
provides those tools and
techniques to break down
goals into specific,
measurable targets.

5. Set Clear Expectations
Specific, measurable results
that each employee needs to
achieve.

6. Strategic Planning Sets the Direction
for Superior Performance
Connect the high-level
vision to each
employee.

8. • Vision,Values
• Strategic Plan
Strategic
Goals
• Support
Strategic Goals
• Measure,
communicate
Manager
Goals • Contribute to
manager goals
• Measure,
Communicate
Employee
Goals

9. Commit to a
long-term
approach
Consistent tools
and techniques
Collaborate,
coach, motivate
Support
Strategic
Initiatives
Communication
Strategy

10. Strategic-Manager.teachable.com
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articles of our 5-part series on
Performance Excellence
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