No matter what type of system you implement, people are your greatest asset. Having a well trained and knowledgeable staff on your processes ensures that you avoid the risks of potential adverse events. Building an automated employee training management system can ease the burden of keeping track of training programs in the ever changing dynamic of businesses today. In just 5 minutes, we'll uncover 5 key areas where having an automated employee training system can benefit your organization.

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5 minutes on…
5 Things to Look for in
Employee Training Software Solutions
Tim Lozier, EtQ, Inc.

2. Training is all about People!
• People are the greatest asset to a QMS, EHS or any
business system
• Well-trained, knowledgeable employees help to
mitigate many risks of noncompliance
• Automated Training Management helps to ease the
process of training and re-training

3. 1. Linking Document Control to Training
• Document Control holds all processes and procedures
critical to maintaining compliance
• Need to ensure that once new documents/revisions are
released, people are trained!
• Group documents by training requirements and link
these documents to training
• Integration of these two promote
consistency/efficiency in training

4. 2. Automated Training Plans
• Effective training links relevant training plans to the
appropriate employees
• Automate the process by
– Building groups by role
– Linking requirements to these groups
– Linking documents and procedures to the requirements
• This automates training plans; new employees are
automatically given training plans by their role, and re-
training can be more effectively assigned

5. 3. Automated Testing
• Testing ensures that the material has been learned
– Learning Management Systems (LMS)
– Classroom Training
– Self-Certification
• Linking Tests to Training Management help to provide
detailed evidence that training was taken
– Integrate them into the training plan
– Use Pass/Fail or scores
• Ensures that people actually know the material, versus
reading the procedure

6. 4. Integrating Adverse Event Data to Training
• Adverse events will happen; is training a potential
cause?
• Link adverse event data to training records
– Determine if training was inadequate
– Re-assess training methods if adverse events are systemic to an
operator error
• What is the risk associated with poor training?
Integration links the two areas to give a broader picture
of the story

7. 5. Reporting on Training Management
• Reporting is key to any business system
– Helps to make sense of the data
– Provides visibility into Continuous Improvement
• Look for robust reporting linked to Training
– Uncover trends, issues, opportunities for training improvement
– Visibility into employee training across the enterprise
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8. Experience comes with Training
• Most training happens over time – experience,
mentoring, on the job
• Often, this type of training is not in the classroom, but
learned
• Need to determine how to track this – automated
systems can help close the gap and build in better
visibility into how we train
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9. For more than 5 minutes…
EtQ’s Blog on Employee
Training
blog.etq.com
Webcasts on EtQ’s Employee
Training system
www.etq.com/webinars
www.etq.com
info@etq.com
516.293.0946