SlideShare a Scribd company logo
etq.com
Assessing the Compliance of
your Food Supply Chain –
An Integrated Approach
In a survey of EtQ workshop attendees at the 2015
ENG Global Food Safety event, 29% of respondents
said they were managing 500+ SUPPLIERS.
etq.com
etq.com
Food Safety Compliance
has FOUR KEY ELEMENTS
etq.com
etq.com
1. Do your Homework
Before reaching out to a potential supplier, research its HISTORY.
Culture –
can they show
buy-in to food
safety, from C-suite
down to shop floor?
Compliance –
GFSI certifications,
ISO accreditation,
inspection status,
customer satisfaction.
Food Safety –
recalls and results,
product/facility
risk rating, HACCP/
GMP compliance.
Quality –
customer/consumer
loyalty, specification
adherence, continuous
improvement efforts.
!
etq.com
etq.com
Over HALF of respondents had
to comply with 3 OR MORE
Industry/Regulatory standards
(GFSI, ISO, HACCP, FSMA, etc).
Learning how new partners deal with
problems helps make the RIGHT CHOICE.
etq.com
etq.com
2. Set your Expectations
When approaching a potential partner,
communicate CLEARLY AND IN WRITING.
Talk to
EMPLOYEES as
well as managers.
Make sure your RFI
and contract is solid
and unambiguous.
If they can’t pass
a desk audit, they
won’t pass the
on-premises one!
Verify critical food
safety programs are
in place...and meet
current requirements.
etq.com
etq.com
67% of respondents are looking
to reduce overall operational
risk through better supplier
management
Ambiguous terms and incomplete
information mean TROUBLE.
etq.com
etq.com
3. Set the Systems
REMEMBER: You’re working with a PROCESS, not a product.
How are changes
handled and
communicated
(from both sides)?
Clear rules of
engagement are key.
Are they flexible
and nimble to adapt
to changing needs?
Are they audit and
inspection ready at
all times?
Look for where you can gain VISIBILITY and CONTROL.
etq.com
etq.com
88% of respondents have to issue
supplier CORRECTIVE ACTIONS.
50% of them struggle to get
suppliers to take accountability
for these corrective actions.
Ground rules are not ADMIN –
they’re the BEDROCK of success.
etq.com
etq.com
4. Nurture the Relationship
Food safety compliance is ONGOING and proactive,
not all ONE-OFF firefighting.
Help them
improve – think
WIN-WIN.
Set intervals to
communicate
REGULARLY.
Decide HOW you’ll
share information –
formats, protocols,
frequency?
Don’t rely on
box-ticking…
TALK.
etq.com
etq.com
45% of respondents use
SUPPLIER SCORECARDS to
communicate performance
on a routine basis.
Sustainable success stems from PARTNERSHIP,
where the interests of both parties are ALIGNED.
etq.com
etq.com
We also sent out a survey to the
attendees to identify their biggest
challenges, and which resources
and tools they are using to
manage their supplier base.
Here are the results:
etq.com
etq.com
How many suppliers do
you currently manage?
Which of these standards does
your organisation comply with?
etq.com
etq.com
Do you issue supplier
corrective actions?
What is the biggest challenge
facing supplier corrective actions?
etq.com
etq.com
What are the greatest challenges
towards automating your supplier
management program?
What are the strategic
goals of your supplier
program?
etq.com
etq.com
What are the biggest
risks facing your supplier
management program today?
What challenges do you face
with supplier audits?
etq.com
etq.com
Do you complete supplier
scorecards with your suppliers?
How often do you complete
supplier scorecards?
etq.com
etq.com
What is the prime method
of communication with
your suppliers?
How regularly do you
communicate with your
suppliers?
etq.com
etq.com
What is the biggest obstacle
to supplier on boarding?
In which areas would you most
like to improve in your supplier
management?
etq.com
etq.com
If you answered ‘yes’, what
functionality does your
software give you?
Do you use software to
manage your supplier
management program?
etq.com
etq.com
What would you say is your
biggest supply chain challenge?
etq.com
etq.com
Those are the principles. You’ll notice a clear theme – successful
food safety compliance has a lot to do with connecting the dots.
Or making sure all parts of your process are integrated together in
a single overarching system, with no risk of noncompliance leaking
out at the edges. A great way to achieve this is with automated
food safety compliance software. Learn more at www.etq.com.
For More, Check Out
EtQ’s Presentation:
An integrated approach to assess the
compliance health of your supply chain
EtQ is the leading Quality, Compliance and EHS Management software provider for identifying, mitigating and preventing high-risk events through
integration, automation and collaboration. Founded in 1992, EtQ strives to make overall quality and compliance operations and management
systems better for businesses. EtQ has main offices located in Europe and the U.S. and has been providing software solutions to a variety of
markets for more than 20 years. To learn more about EtQ, visit www.etq.com or blog.etq.com.
etq.com

More Related Content

What's hot

5 of 5 Quality Metrics & Science by Obaid Ali
5 of 5  Quality Metrics & Science by Obaid Ali5 of 5  Quality Metrics & Science by Obaid Ali
5 of 5 Quality Metrics & Science by Obaid Ali
Obaid Ali / Roohi B. Obaid
 
Reliance and Recognitions (GMP Inspections)
Reliance and Recognitions (GMP Inspections)Reliance and Recognitions (GMP Inspections)
Reliance and Recognitions (GMP Inspections)
Obaid Ali / Roohi B. Obaid
 
How the Correlation between Sustainability and Brand Strength has Changed in ...
How the Correlation between Sustainability and Brand Strength has Changed in ...How the Correlation between Sustainability and Brand Strength has Changed in ...
How the Correlation between Sustainability and Brand Strength has Changed in ...
Sustainable Brands
 
Econsultancy measurement-and-analytics-2015
Econsultancy measurement-and-analytics-2015Econsultancy measurement-and-analytics-2015
Econsultancy measurement-and-analytics-2015
Lynchpin Analytics Consultancy
 
Strategies for Improving Auditor Competency on a Global Perspective
Strategies for Improving Auditor Competency on a Global PerspectiveStrategies for Improving Auditor Competency on a Global Perspective
Strategies for Improving Auditor Competency on a Global Perspectivededmark
 
Positive Disruption - RICS Building Surveying Conference May 2018
Positive Disruption - RICS Building Surveying Conference May 2018Positive Disruption - RICS Building Surveying Conference May 2018
Positive Disruption - RICS Building Surveying Conference May 2018
Anthony Walker
 
Ebvslidesfinal2 171207180630
Ebvslidesfinal2 171207180630Ebvslidesfinal2 171207180630
Ebvslidesfinal2 171207180630
Lisa Jenkins
 
Pharma Quality Metrics
Pharma Quality MetricsPharma Quality Metrics
Pharma Quality Metrics
Marcep Inc.
 
3 of 5 Creating the Quality Culture by Sultan Ghani
3 of 5  Creating the Quality Culture by Sultan Ghani3 of 5  Creating the Quality Culture by Sultan Ghani
3 of 5 Creating the Quality Culture by Sultan Ghani
Obaid Ali / Roohi B. Obaid
 
Understanding grievance
Understanding grievanceUnderstanding grievance
Understanding grievance
Sandeep Raghuwanshi
 
DAV & SPC Presentation Module 3 - Team 14
DAV & SPC Presentation Module 3 - Team 14DAV & SPC Presentation Module 3 - Team 14
DAV & SPC Presentation Module 3 - Team 14
oenterprises
 
Lean concepts applied to inpatient pharmacy practice
Lean concepts applied to inpatient pharmacy practiceLean concepts applied to inpatient pharmacy practice
Lean concepts applied to inpatient pharmacy practice
Carmen Casillas-Sweeney MS, RPh.
 
The Benefits and Approach to Optimizing a Supply Chain
The Benefits and Approach to Optimizing a Supply Chain The Benefits and Approach to Optimizing a Supply Chain
The Benefits and Approach to Optimizing a Supply Chain
Jessica McCune
 
Hernan Huwyler SCCE New ISO 37301 Compliance Management Systems
Hernan Huwyler   SCCE New ISO 37301 Compliance Management SystemsHernan Huwyler   SCCE New ISO 37301 Compliance Management Systems
Hernan Huwyler SCCE New ISO 37301 Compliance Management Systems
Hernan Huwyler, MBA CPA
 
FDA Warning Letters Study
FDA Warning Letters StudyFDA Warning Letters Study
FDA Warning Letters Study
Sparta Systems
 

What's hot (18)

5 of 5 Quality Metrics & Science by Obaid Ali
5 of 5  Quality Metrics & Science by Obaid Ali5 of 5  Quality Metrics & Science by Obaid Ali
5 of 5 Quality Metrics & Science by Obaid Ali
 
Chapter 020
Chapter 020Chapter 020
Chapter 020
 
Reliance and Recognitions (GMP Inspections)
Reliance and Recognitions (GMP Inspections)Reliance and Recognitions (GMP Inspections)
Reliance and Recognitions (GMP Inspections)
 
How the Correlation between Sustainability and Brand Strength has Changed in ...
How the Correlation between Sustainability and Brand Strength has Changed in ...How the Correlation between Sustainability and Brand Strength has Changed in ...
How the Correlation between Sustainability and Brand Strength has Changed in ...
 
Econsultancy measurement-and-analytics-2015
Econsultancy measurement-and-analytics-2015Econsultancy measurement-and-analytics-2015
Econsultancy measurement-and-analytics-2015
 
116797_BALS182-1
116797_BALS182-1116797_BALS182-1
116797_BALS182-1
 
Strategies for Improving Auditor Competency on a Global Perspective
Strategies for Improving Auditor Competency on a Global PerspectiveStrategies for Improving Auditor Competency on a Global Perspective
Strategies for Improving Auditor Competency on a Global Perspective
 
Positive Disruption - RICS Building Surveying Conference May 2018
Positive Disruption - RICS Building Surveying Conference May 2018Positive Disruption - RICS Building Surveying Conference May 2018
Positive Disruption - RICS Building Surveying Conference May 2018
 
Ebvslidesfinal2 171207180630
Ebvslidesfinal2 171207180630Ebvslidesfinal2 171207180630
Ebvslidesfinal2 171207180630
 
Pharma Quality Metrics
Pharma Quality MetricsPharma Quality Metrics
Pharma Quality Metrics
 
Gmp quality principles
Gmp quality principlesGmp quality principles
Gmp quality principles
 
3 of 5 Creating the Quality Culture by Sultan Ghani
3 of 5  Creating the Quality Culture by Sultan Ghani3 of 5  Creating the Quality Culture by Sultan Ghani
3 of 5 Creating the Quality Culture by Sultan Ghani
 
Understanding grievance
Understanding grievanceUnderstanding grievance
Understanding grievance
 
DAV & SPC Presentation Module 3 - Team 14
DAV & SPC Presentation Module 3 - Team 14DAV & SPC Presentation Module 3 - Team 14
DAV & SPC Presentation Module 3 - Team 14
 
Lean concepts applied to inpatient pharmacy practice
Lean concepts applied to inpatient pharmacy practiceLean concepts applied to inpatient pharmacy practice
Lean concepts applied to inpatient pharmacy practice
 
The Benefits and Approach to Optimizing a Supply Chain
The Benefits and Approach to Optimizing a Supply Chain The Benefits and Approach to Optimizing a Supply Chain
The Benefits and Approach to Optimizing a Supply Chain
 
Hernan Huwyler SCCE New ISO 37301 Compliance Management Systems
Hernan Huwyler   SCCE New ISO 37301 Compliance Management SystemsHernan Huwyler   SCCE New ISO 37301 Compliance Management Systems
Hernan Huwyler SCCE New ISO 37301 Compliance Management Systems
 
FDA Warning Letters Study
FDA Warning Letters StudyFDA Warning Letters Study
FDA Warning Letters Study
 

Viewers also liked

Improving Food Supply Chain in the EU
Improving Food Supply Chain in the EUImproving Food Supply Chain in the EU
Improving Food Supply Chain in the EU
OECDglobal
 
Letter of recommendation Aarhus University Mette Skak
Letter of recommendation Aarhus University Mette SkakLetter of recommendation Aarhus University Mette Skak
Letter of recommendation Aarhus University Mette SkakKatrine Obel-Gr
 
Blockchain and Financial Intermediaries
Blockchain and Financial IntermediariesBlockchain and Financial Intermediaries
Blockchain and Financial Intermediaries
Lauren Kedwell
 
Motivation letter for applications
Motivation letter for applicationsMotivation letter for applications
Motivation letter for applications
Swikelani Rakhunwana
 
Програми академічної мобільності 2016 року
Програми академічної мобільності 2016 рокуПрограми академічної мобільності 2016 року
Програми академічної мобільності 2016 року
Kateryna Zhabchyk (Prychyna)
 
Rebelde sin causa
Rebelde sin causaRebelde sin causa
Rebelde sin causa
CineHistoria
 
Uv & citrix
Uv & citrixUv & citrix
Uv & citrix
Nuno Alves
 
Dn xxx 2015_grupo gestor de vazao alto velhas
Dn xxx 2015_grupo gestor de vazao alto velhasDn xxx 2015_grupo gestor de vazao alto velhas
Dn xxx 2015_grupo gestor de vazao alto velhas
CBH Rio das Velhas
 
Calendário dos jogos do Torneio Internacional CED2013
Calendário dos jogos do Torneio Internacional CED2013Calendário dos jogos do Torneio Internacional CED2013
Calendário dos jogos do Torneio Internacional CED2013
Vitória Waterpolo
 
Tecnologia
TecnologiaTecnologia
Bambino logo and poster
Bambino logo and posterBambino logo and poster
Bambino logo and poster
Milagros Fernandez Knight
 
Um papel para o gestor de recursos humanos
Um papel para o gestor de recursos humanosUm papel para o gestor de recursos humanos
Um papel para o gestor de recursos humanosMaria Costa
 
Pão de petropolis
Pão de petropolisPão de petropolis
Pão de petropolis
Luciana Vilela Moreira
 
Resumo Urbanismo Barcelona
Resumo  Urbanismo BarcelonaResumo  Urbanismo Barcelona
Resumo Urbanismo Barcelona
Lana Souza
 

Viewers also liked (20)

Improving Food Supply Chain in the EU
Improving Food Supply Chain in the EUImproving Food Supply Chain in the EU
Improving Food Supply Chain in the EU
 
Eu
EuEu
Eu
 
Letter of recommendation Aarhus University Mette Skak
Letter of recommendation Aarhus University Mette SkakLetter of recommendation Aarhus University Mette Skak
Letter of recommendation Aarhus University Mette Skak
 
resume
resumeresume
resume
 
Blockchain and Financial Intermediaries
Blockchain and Financial IntermediariesBlockchain and Financial Intermediaries
Blockchain and Financial Intermediaries
 
Motivation letter for applications
Motivation letter for applicationsMotivation letter for applications
Motivation letter for applications
 
Програми академічної мобільності 2016 року
Програми академічної мобільності 2016 рокуПрограми академічної мобільності 2016 року
Програми академічної мобільності 2016 року
 
Valter Araújo
Valter AraújoValter Araújo
Valter Araújo
 
Rebelde sin causa
Rebelde sin causaRebelde sin causa
Rebelde sin causa
 
Uv & citrix
Uv & citrixUv & citrix
Uv & citrix
 
Dn xxx 2015_grupo gestor de vazao alto velhas
Dn xxx 2015_grupo gestor de vazao alto velhasDn xxx 2015_grupo gestor de vazao alto velhas
Dn xxx 2015_grupo gestor de vazao alto velhas
 
Calendário dos jogos do Torneio Internacional CED2013
Calendário dos jogos do Torneio Internacional CED2013Calendário dos jogos do Torneio Internacional CED2013
Calendário dos jogos do Torneio Internacional CED2013
 
Tecnologia
TecnologiaTecnologia
Tecnologia
 
Os 3 filtros..
Os 3 filtros..Os 3 filtros..
Os 3 filtros..
 
Bambino logo and poster
Bambino logo and posterBambino logo and poster
Bambino logo and poster
 
Um papel para o gestor de recursos humanos
Um papel para o gestor de recursos humanosUm papel para o gestor de recursos humanos
Um papel para o gestor de recursos humanos
 
Diário Oficial - 4º de Março de 2013
Diário Oficial - 4º de Março de 2013Diário Oficial - 4º de Março de 2013
Diário Oficial - 4º de Março de 2013
 
Pão de petropolis
Pão de petropolisPão de petropolis
Pão de petropolis
 
Lista de espera
Lista de esperaLista de espera
Lista de espera
 
Resumo Urbanismo Barcelona
Resumo  Urbanismo BarcelonaResumo  Urbanismo Barcelona
Resumo Urbanismo Barcelona
 

Similar to Assessing the compliance of your food supply chain--an integrated approach

On the-trail-to-traceability
On the-trail-to-traceabilityOn the-trail-to-traceability
On the-trail-to-traceability
trongctm2011
 
On the-trail-to-traceability
On the-trail-to-traceabilityOn the-trail-to-traceability
On the-trail-to-traceabilitytrongctm2011
 
How analytics should be used in controls testing instead of sampling
How analytics should be used in controls testing instead of samplingHow analytics should be used in controls testing instead of sampling
How analytics should be used in controls testing instead of sampling
Jim Kaplan CIA CFE
 
How analytics should be used in controls testing instead of sampling
How analytics should be used in controls testing instead of sampling How analytics should be used in controls testing instead of sampling
How analytics should be used in controls testing instead of sampling
Jim Kaplan CIA CFE
 
Quality standards & Seven tools of quality
Quality standards & Seven tools of qualityQuality standards & Seven tools of quality
Quality standards & Seven tools of quality
vipin kumari
 
InfinityQS_Quality Metrics Survival Handbook final_042413
InfinityQS_Quality Metrics Survival Handbook final_042413InfinityQS_Quality Metrics Survival Handbook final_042413
InfinityQS_Quality Metrics Survival Handbook final_042413Vanessa Stirling
 
Cosmetic Changes Of Medical Technology
Cosmetic Changes Of Medical TechnologyCosmetic Changes Of Medical Technology
Cosmetic Changes Of Medical Technology
Stephanie Roberts
 
Compliance Program Seminar - Panel 3 - Role of Trade Associations in Program ...
Compliance Program Seminar - Panel 3 - Role of Trade Associations in Program ...Compliance Program Seminar - Panel 3 - Role of Trade Associations in Program ...
Compliance Program Seminar - Panel 3 - Role of Trade Associations in Program ...
U.S. Consumer Product Safety Commission
 
Operations: Top Reasons for Long Lead Times and What to Do About Them
Operations: Top Reasons for Long Lead Times and What to Do About ThemOperations: Top Reasons for Long Lead Times and What to Do About Them
Operations: Top Reasons for Long Lead Times and What to Do About Them
April Bright
 
Private Label Management Programs
Private Label Management ProgramsPrivate Label Management Programs
Private Label Management Programs
MrieuxNutriSciencesN
 
TQM unit 2 PRINCIPLES
TQM unit 2 PRINCIPLESTQM unit 2 PRINCIPLES
TQM unit 2 PRINCIPLES
nithyanithi26
 
TQM UNIT II.pdf
TQM UNIT II.pdfTQM UNIT II.pdf
TQM UNIT II.pdf
mahe49
 
TOTAL QUALITY MANAGEMENT-UNIT II TQM PRINCIPLES
TOTAL QUALITY MANAGEMENT-UNIT II TQM PRINCIPLES TOTAL QUALITY MANAGEMENT-UNIT II TQM PRINCIPLES
TOTAL QUALITY MANAGEMENT-UNIT II TQM PRINCIPLES
s Kumaravel
 
Elements of Quality Management System
Elements of Quality Management SystemElements of Quality Management System
Elements of Quality Management System
Shahzeb Pirzada
 
AAF'16 Hyderabad | Prioritizing Portfolio Backlogs
AAF'16 Hyderabad | Prioritizing Portfolio Backlogs AAF'16 Hyderabad | Prioritizing Portfolio Backlogs
AAF'16 Hyderabad | Prioritizing Portfolio Backlogs
India Scrum Enthusiasts Community
 
Prioritizing Portfolio Backlog to Maximize Value Steve Mayner Agile Asia 2016
Prioritizing Portfolio Backlog to Maximize Value Steve Mayner Agile Asia 2016Prioritizing Portfolio Backlog to Maximize Value Steve Mayner Agile Asia 2016
Prioritizing Portfolio Backlog to Maximize Value Steve Mayner Agile Asia 2016
gmaran23
 
Automated HACCP can Improve Safety
Automated HACCP can Improve Safety   Automated HACCP can Improve Safety
Automated HACCP can Improve Safety
Quality & Regulatory Network LLC
 
A Robust approach to analysis of Customer Satisfaction Survey feedback
A  Robust approach to analysis of Customer Satisfaction Survey feedbackA  Robust approach to analysis of Customer Satisfaction Survey feedback
A Robust approach to analysis of Customer Satisfaction Survey feedback
Santanoo Medhi
 
How to Get Proactive about your Vendor Master Data: 4 tips for success
How to Get Proactive about your Vendor Master Data: 4 tips for successHow to Get Proactive about your Vendor Master Data: 4 tips for success
How to Get Proactive about your Vendor Master Data: 4 tips for success
Sarah Fane
 

Similar to Assessing the compliance of your food supply chain--an integrated approach (20)

On the-trail-to-traceability
On the-trail-to-traceabilityOn the-trail-to-traceability
On the-trail-to-traceability
 
On the-trail-to-traceability
On the-trail-to-traceabilityOn the-trail-to-traceability
On the-trail-to-traceability
 
How analytics should be used in controls testing instead of sampling
How analytics should be used in controls testing instead of samplingHow analytics should be used in controls testing instead of sampling
How analytics should be used in controls testing instead of sampling
 
How analytics should be used in controls testing instead of sampling
How analytics should be used in controls testing instead of sampling How analytics should be used in controls testing instead of sampling
How analytics should be used in controls testing instead of sampling
 
Quality standards & Seven tools of quality
Quality standards & Seven tools of qualityQuality standards & Seven tools of quality
Quality standards & Seven tools of quality
 
Top 10 Tips
Top 10 TipsTop 10 Tips
Top 10 Tips
 
InfinityQS_Quality Metrics Survival Handbook final_042413
InfinityQS_Quality Metrics Survival Handbook final_042413InfinityQS_Quality Metrics Survival Handbook final_042413
InfinityQS_Quality Metrics Survival Handbook final_042413
 
Cosmetic Changes Of Medical Technology
Cosmetic Changes Of Medical TechnologyCosmetic Changes Of Medical Technology
Cosmetic Changes Of Medical Technology
 
Compliance Program Seminar - Panel 3 - Role of Trade Associations in Program ...
Compliance Program Seminar - Panel 3 - Role of Trade Associations in Program ...Compliance Program Seminar - Panel 3 - Role of Trade Associations in Program ...
Compliance Program Seminar - Panel 3 - Role of Trade Associations in Program ...
 
Operations: Top Reasons for Long Lead Times and What to Do About Them
Operations: Top Reasons for Long Lead Times and What to Do About ThemOperations: Top Reasons for Long Lead Times and What to Do About Them
Operations: Top Reasons for Long Lead Times and What to Do About Them
 
Private Label Management Programs
Private Label Management ProgramsPrivate Label Management Programs
Private Label Management Programs
 
TQM unit 2 PRINCIPLES
TQM unit 2 PRINCIPLESTQM unit 2 PRINCIPLES
TQM unit 2 PRINCIPLES
 
TQM UNIT II.pdf
TQM UNIT II.pdfTQM UNIT II.pdf
TQM UNIT II.pdf
 
TOTAL QUALITY MANAGEMENT-UNIT II TQM PRINCIPLES
TOTAL QUALITY MANAGEMENT-UNIT II TQM PRINCIPLES TOTAL QUALITY MANAGEMENT-UNIT II TQM PRINCIPLES
TOTAL QUALITY MANAGEMENT-UNIT II TQM PRINCIPLES
 
Elements of Quality Management System
Elements of Quality Management SystemElements of Quality Management System
Elements of Quality Management System
 
AAF'16 Hyderabad | Prioritizing Portfolio Backlogs
AAF'16 Hyderabad | Prioritizing Portfolio Backlogs AAF'16 Hyderabad | Prioritizing Portfolio Backlogs
AAF'16 Hyderabad | Prioritizing Portfolio Backlogs
 
Prioritizing Portfolio Backlog to Maximize Value Steve Mayner Agile Asia 2016
Prioritizing Portfolio Backlog to Maximize Value Steve Mayner Agile Asia 2016Prioritizing Portfolio Backlog to Maximize Value Steve Mayner Agile Asia 2016
Prioritizing Portfolio Backlog to Maximize Value Steve Mayner Agile Asia 2016
 
Automated HACCP can Improve Safety
Automated HACCP can Improve Safety   Automated HACCP can Improve Safety
Automated HACCP can Improve Safety
 
A Robust approach to analysis of Customer Satisfaction Survey feedback
A  Robust approach to analysis of Customer Satisfaction Survey feedbackA  Robust approach to analysis of Customer Satisfaction Survey feedback
A Robust approach to analysis of Customer Satisfaction Survey feedback
 
How to Get Proactive about your Vendor Master Data: 4 tips for success
How to Get Proactive about your Vendor Master Data: 4 tips for successHow to Get Proactive about your Vendor Master Data: 4 tips for success
How to Get Proactive about your Vendor Master Data: 4 tips for success
 

More from EtQ, Inc.

How Quality Management Systems Take the Crisis Out of Food Recalls
How Quality Management Systems Take the Crisis Out of Food RecallsHow Quality Management Systems Take the Crisis Out of Food Recalls
How Quality Management Systems Take the Crisis Out of Food Recalls
EtQ, Inc.
 
How Companies Like Siemens Manage Cyber Risk
How Companies Like Siemens Manage Cyber RiskHow Companies Like Siemens Manage Cyber Risk
How Companies Like Siemens Manage Cyber Risk
EtQ, Inc.
 
Top Tips for Managing Brand Reputation During Food & Drink M&As – Part 1
Top Tips for Managing Brand Reputation During Food & Drink M&As – Part 1Top Tips for Managing Brand Reputation During Food & Drink M&As – Part 1
Top Tips for Managing Brand Reputation During Food & Drink M&As – Part 1
EtQ, Inc.
 
How Avoidable is the Food Waste in Your Food Supply Chain?
How Avoidable is the Food Waste in Your Food Supply Chain?How Avoidable is the Food Waste in Your Food Supply Chain?
How Avoidable is the Food Waste in Your Food Supply Chain?
EtQ, Inc.
 
How Food Suppliers Like Parmalat Manage Brand Reputation
How Food Suppliers Like Parmalat Manage Brand ReputationHow Food Suppliers Like Parmalat Manage Brand Reputation
How Food Suppliers Like Parmalat Manage Brand Reputation
EtQ, Inc.
 
How Can We Use Big Data in the Food Supply Chain
How Can We Use Big Data in the Food Supply Chain How Can We Use Big Data in the Food Supply Chain
How Can We Use Big Data in the Food Supply Chain
EtQ, Inc.
 
Taking Quality Outside your Four Walls with Supplier Quality Management
Taking Quality Outside your Four Walls with Supplier Quality ManagementTaking Quality Outside your Four Walls with Supplier Quality Management
Taking Quality Outside your Four Walls with Supplier Quality ManagementEtQ, Inc.
 
Risk Assessment: Creating a Risk Matrix
Risk Assessment: Creating a Risk MatrixRisk Assessment: Creating a Risk Matrix
Risk Assessment: Creating a Risk Matrix
EtQ, Inc.
 
EtQ Reliance: Solution for Enterprise Compliance Management
EtQ Reliance: Solution for Enterprise Compliance ManagementEtQ Reliance: Solution for Enterprise Compliance Management
EtQ Reliance: Solution for Enterprise Compliance Management
EtQ, Inc.
 
What to Look for When Selecting a Quality Management Software Solution
What to Look for When Selecting a Quality Management Software SolutionWhat to Look for When Selecting a Quality Management Software Solution
What to Look for When Selecting a Quality Management Software Solution
EtQ, Inc.
 
5 Things to Look for in Employee Training Software Solutions
5 Things to Look for in Employee Training Software Solutions5 Things to Look for in Employee Training Software Solutions
5 Things to Look for in Employee Training Software Solutions
EtQ, Inc.
 
How to Spot a Good Document Control System
How to Spot a Good Document Control SystemHow to Spot a Good Document Control System
How to Spot a Good Document Control System
EtQ, Inc.
 
5 Things to Look for in Corrective Action Software Solutions
5 Things to Look for in Corrective Action Software Solutions5 Things to Look for in Corrective Action Software Solutions
5 Things to Look for in Corrective Action Software Solutions
EtQ, Inc.
 

More from EtQ, Inc. (13)

How Quality Management Systems Take the Crisis Out of Food Recalls
How Quality Management Systems Take the Crisis Out of Food RecallsHow Quality Management Systems Take the Crisis Out of Food Recalls
How Quality Management Systems Take the Crisis Out of Food Recalls
 
How Companies Like Siemens Manage Cyber Risk
How Companies Like Siemens Manage Cyber RiskHow Companies Like Siemens Manage Cyber Risk
How Companies Like Siemens Manage Cyber Risk
 
Top Tips for Managing Brand Reputation During Food & Drink M&As – Part 1
Top Tips for Managing Brand Reputation During Food & Drink M&As – Part 1Top Tips for Managing Brand Reputation During Food & Drink M&As – Part 1
Top Tips for Managing Brand Reputation During Food & Drink M&As – Part 1
 
How Avoidable is the Food Waste in Your Food Supply Chain?
How Avoidable is the Food Waste in Your Food Supply Chain?How Avoidable is the Food Waste in Your Food Supply Chain?
How Avoidable is the Food Waste in Your Food Supply Chain?
 
How Food Suppliers Like Parmalat Manage Brand Reputation
How Food Suppliers Like Parmalat Manage Brand ReputationHow Food Suppliers Like Parmalat Manage Brand Reputation
How Food Suppliers Like Parmalat Manage Brand Reputation
 
How Can We Use Big Data in the Food Supply Chain
How Can We Use Big Data in the Food Supply Chain How Can We Use Big Data in the Food Supply Chain
How Can We Use Big Data in the Food Supply Chain
 
Taking Quality Outside your Four Walls with Supplier Quality Management
Taking Quality Outside your Four Walls with Supplier Quality ManagementTaking Quality Outside your Four Walls with Supplier Quality Management
Taking Quality Outside your Four Walls with Supplier Quality Management
 
Risk Assessment: Creating a Risk Matrix
Risk Assessment: Creating a Risk MatrixRisk Assessment: Creating a Risk Matrix
Risk Assessment: Creating a Risk Matrix
 
EtQ Reliance: Solution for Enterprise Compliance Management
EtQ Reliance: Solution for Enterprise Compliance ManagementEtQ Reliance: Solution for Enterprise Compliance Management
EtQ Reliance: Solution for Enterprise Compliance Management
 
What to Look for When Selecting a Quality Management Software Solution
What to Look for When Selecting a Quality Management Software SolutionWhat to Look for When Selecting a Quality Management Software Solution
What to Look for When Selecting a Quality Management Software Solution
 
5 Things to Look for in Employee Training Software Solutions
5 Things to Look for in Employee Training Software Solutions5 Things to Look for in Employee Training Software Solutions
5 Things to Look for in Employee Training Software Solutions
 
How to Spot a Good Document Control System
How to Spot a Good Document Control SystemHow to Spot a Good Document Control System
How to Spot a Good Document Control System
 
5 Things to Look for in Corrective Action Software Solutions
5 Things to Look for in Corrective Action Software Solutions5 Things to Look for in Corrective Action Software Solutions
5 Things to Look for in Corrective Action Software Solutions
 

Recently uploaded

在线办理(UCM毕业证书)加州大学美熹德分校毕业证文凭证书一模一样
在线办理(UCM毕业证书)加州大学美熹德分校毕业证文凭证书一模一样在线办理(UCM毕业证书)加州大学美熹德分校毕业证文凭证书一模一样
在线办理(UCM毕业证书)加州大学美熹德分校毕业证文凭证书一模一样
7sl9gbvd
 
Water treatment study ,a method to purify waste water
Water treatment study ,a method to purify waste waterWater treatment study ,a method to purify waste water
Water treatment study ,a method to purify waste water
tmdtufayel
 
Food Spoilage Agents Enzymtic spoilage.pptx
Food Spoilage Agents Enzymtic spoilage.pptxFood Spoilage Agents Enzymtic spoilage.pptx
Food Spoilage Agents Enzymtic spoilage.pptx
ShafaatHussain20
 
Kitchen Audit at restaurant as per FSSAI act
Kitchen Audit at restaurant as per FSSAI actKitchen Audit at restaurant as per FSSAI act
Kitchen Audit at restaurant as per FSSAI act
MuthuMK13
 
MS Wine Day 2024 Arapitsas Advancements in Wine Metabolomics Research
MS Wine Day 2024 Arapitsas Advancements in Wine Metabolomics ResearchMS Wine Day 2024 Arapitsas Advancements in Wine Metabolomics Research
MS Wine Day 2024 Arapitsas Advancements in Wine Metabolomics Research
Panagiotis Arapitsas
 
Best hotel in keerthy hotel manage ment
Best hotel in keerthy hotel manage   mentBest hotel in keerthy hotel manage   ment
Best hotel in keerthy hotel manage ment
keerthyhotelmangemen
 
Vietnam Mushroom Market Growth, Demand and Challenges of the Key Industry Pla...
Vietnam Mushroom Market Growth, Demand and Challenges of the Key Industry Pla...Vietnam Mushroom Market Growth, Demand and Challenges of the Key Industry Pla...
Vietnam Mushroom Market Growth, Demand and Challenges of the Key Industry Pla...
IMARC Group
 
Food Processing and Preservation Presentation.pptx
Food Processing and Preservation Presentation.pptxFood Processing and Preservation Presentation.pptx
Food Processing and Preservation Presentation.pptx
dengejnr13
 

Recently uploaded (8)

在线办理(UCM毕业证书)加州大学美熹德分校毕业证文凭证书一模一样
在线办理(UCM毕业证书)加州大学美熹德分校毕业证文凭证书一模一样在线办理(UCM毕业证书)加州大学美熹德分校毕业证文凭证书一模一样
在线办理(UCM毕业证书)加州大学美熹德分校毕业证文凭证书一模一样
 
Water treatment study ,a method to purify waste water
Water treatment study ,a method to purify waste waterWater treatment study ,a method to purify waste water
Water treatment study ,a method to purify waste water
 
Food Spoilage Agents Enzymtic spoilage.pptx
Food Spoilage Agents Enzymtic spoilage.pptxFood Spoilage Agents Enzymtic spoilage.pptx
Food Spoilage Agents Enzymtic spoilage.pptx
 
Kitchen Audit at restaurant as per FSSAI act
Kitchen Audit at restaurant as per FSSAI actKitchen Audit at restaurant as per FSSAI act
Kitchen Audit at restaurant as per FSSAI act
 
MS Wine Day 2024 Arapitsas Advancements in Wine Metabolomics Research
MS Wine Day 2024 Arapitsas Advancements in Wine Metabolomics ResearchMS Wine Day 2024 Arapitsas Advancements in Wine Metabolomics Research
MS Wine Day 2024 Arapitsas Advancements in Wine Metabolomics Research
 
Best hotel in keerthy hotel manage ment
Best hotel in keerthy hotel manage   mentBest hotel in keerthy hotel manage   ment
Best hotel in keerthy hotel manage ment
 
Vietnam Mushroom Market Growth, Demand and Challenges of the Key Industry Pla...
Vietnam Mushroom Market Growth, Demand and Challenges of the Key Industry Pla...Vietnam Mushroom Market Growth, Demand and Challenges of the Key Industry Pla...
Vietnam Mushroom Market Growth, Demand and Challenges of the Key Industry Pla...
 
Food Processing and Preservation Presentation.pptx
Food Processing and Preservation Presentation.pptxFood Processing and Preservation Presentation.pptx
Food Processing and Preservation Presentation.pptx
 

Assessing the compliance of your food supply chain--an integrated approach

  • 1. etq.com Assessing the Compliance of your Food Supply Chain – An Integrated Approach In a survey of EtQ workshop attendees at the 2015 ENG Global Food Safety event, 29% of respondents said they were managing 500+ SUPPLIERS. etq.com
  • 2. etq.com Food Safety Compliance has FOUR KEY ELEMENTS etq.com
  • 3. etq.com 1. Do your Homework Before reaching out to a potential supplier, research its HISTORY. Culture – can they show buy-in to food safety, from C-suite down to shop floor? Compliance – GFSI certifications, ISO accreditation, inspection status, customer satisfaction. Food Safety – recalls and results, product/facility risk rating, HACCP/ GMP compliance. Quality – customer/consumer loyalty, specification adherence, continuous improvement efforts. ! etq.com
  • 4. etq.com Over HALF of respondents had to comply with 3 OR MORE Industry/Regulatory standards (GFSI, ISO, HACCP, FSMA, etc). Learning how new partners deal with problems helps make the RIGHT CHOICE. etq.com
  • 5. etq.com 2. Set your Expectations When approaching a potential partner, communicate CLEARLY AND IN WRITING. Talk to EMPLOYEES as well as managers. Make sure your RFI and contract is solid and unambiguous. If they can’t pass a desk audit, they won’t pass the on-premises one! Verify critical food safety programs are in place...and meet current requirements. etq.com
  • 6. etq.com 67% of respondents are looking to reduce overall operational risk through better supplier management Ambiguous terms and incomplete information mean TROUBLE. etq.com
  • 7. etq.com 3. Set the Systems REMEMBER: You’re working with a PROCESS, not a product. How are changes handled and communicated (from both sides)? Clear rules of engagement are key. Are they flexible and nimble to adapt to changing needs? Are they audit and inspection ready at all times? Look for where you can gain VISIBILITY and CONTROL. etq.com
  • 8. etq.com 88% of respondents have to issue supplier CORRECTIVE ACTIONS. 50% of them struggle to get suppliers to take accountability for these corrective actions. Ground rules are not ADMIN – they’re the BEDROCK of success. etq.com
  • 9. etq.com 4. Nurture the Relationship Food safety compliance is ONGOING and proactive, not all ONE-OFF firefighting. Help them improve – think WIN-WIN. Set intervals to communicate REGULARLY. Decide HOW you’ll share information – formats, protocols, frequency? Don’t rely on box-ticking… TALK. etq.com
  • 10. etq.com 45% of respondents use SUPPLIER SCORECARDS to communicate performance on a routine basis. Sustainable success stems from PARTNERSHIP, where the interests of both parties are ALIGNED. etq.com
  • 11. etq.com We also sent out a survey to the attendees to identify their biggest challenges, and which resources and tools they are using to manage their supplier base. Here are the results: etq.com
  • 12. etq.com How many suppliers do you currently manage? Which of these standards does your organisation comply with? etq.com
  • 13. etq.com Do you issue supplier corrective actions? What is the biggest challenge facing supplier corrective actions? etq.com
  • 14. etq.com What are the greatest challenges towards automating your supplier management program? What are the strategic goals of your supplier program? etq.com
  • 15. etq.com What are the biggest risks facing your supplier management program today? What challenges do you face with supplier audits? etq.com
  • 16. etq.com Do you complete supplier scorecards with your suppliers? How often do you complete supplier scorecards? etq.com
  • 17. etq.com What is the prime method of communication with your suppliers? How regularly do you communicate with your suppliers? etq.com
  • 18. etq.com What is the biggest obstacle to supplier on boarding? In which areas would you most like to improve in your supplier management? etq.com
  • 19. etq.com If you answered ‘yes’, what functionality does your software give you? Do you use software to manage your supplier management program? etq.com
  • 20. etq.com What would you say is your biggest supply chain challenge? etq.com
  • 21. etq.com Those are the principles. You’ll notice a clear theme – successful food safety compliance has a lot to do with connecting the dots. Or making sure all parts of your process are integrated together in a single overarching system, with no risk of noncompliance leaking out at the edges. A great way to achieve this is with automated food safety compliance software. Learn more at www.etq.com. For More, Check Out EtQ’s Presentation: An integrated approach to assess the compliance health of your supply chain EtQ is the leading Quality, Compliance and EHS Management software provider for identifying, mitigating and preventing high-risk events through integration, automation and collaboration. Founded in 1992, EtQ strives to make overall quality and compliance operations and management systems better for businesses. EtQ has main offices located in Europe and the U.S. and has been providing software solutions to a variety of markets for more than 20 years. To learn more about EtQ, visit www.etq.com or blog.etq.com. etq.com