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5 Keys to an Effective Ethics and
Compliance Program
Marc Tassé, Anti-Corruption Compliance Expert
Marc Tassé, MBA, CPA, CA, CFF
Marc Tassé is a speaker, media commentator, and
expert in anti-corruption. He teaches at the
university level on white-collar crime, with topics
ranging from market manipulation to money
laundering, anti-corruption initiatives and the
hidden costs of corruption.
Marc has consulted around the world, helping
corporations investigate allegations of corruption,
and has served as a litigation consultant working
with attorneys representing shareholders in
complex court cases involving allegations of
improper financial reporting and economic crimes.
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
1. Introduction
Fraud Triangle
 Pressure
 Opportunity
 Rationalization
Failure to prevent or detect issues is often not
because the programs or controls themselves are
lacking, but because rules are ignored.
 “ I wasn’t doing anything that others weren’t
doing.”
 “ Bribery was tolerated and even rewarded at
the highest levels.”
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
2. Accountabilities and Behaviours –
Setting the Tone at the Top
 The governing authority should exercise
reasonable oversight over the implementation and
effectiveness of the compliance and ethics
program;
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 High-level personnel shall ensure that the
organization has an effective compliance and
ethics program and at least one individual will
be assigned overall responsibility;
 Day-to-day responsibility for the program will
be assigned to specific individuals who will
report to the high-level personnel and the
governing authority; and
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 The program will be promoted and enforced
through appropriate incentives and disciplinary
measures.
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 Does the CEO have the requisite skills and
experience to move the organization forward?
 Does the CEO possess the character and moral
fibre to model and contribute to the development
of a values-centered enterprise and strategy?
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 Does the CEO have the chemistry and
communication skills necessary to rally others
to successfully and consistently deliver on the
organization’s value proposition to all
stakeholders?
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 Does the organization support the ethical culture
and anti-corruption compliance program through
training and communication, which includes
allowing employees to raise ethics and
corruption compliance issues without fear of
retaliation?
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 What is the process for assessing ethics
and corruption compliance risks within the
organization?
 Have they updated their policies, procedures
and internal controls to address emerging risks
(e.g., cyber risk, anti-corruption)?
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 Does the current ethics and anti-corruption
compliance program cover the organization’s
global operations, including management,
employees, shareholders, customers,
subcontractors, business partners and vendors?
 Does the organization have an ethics and
compliance officer?
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 Does a reporting and monitoring process keep
the board of directors informed of key ethics
and corruption compliance issues, as well as
the actions taken to address them?
 Are ethics and corruption compliance issues a
regular item on the board agenda?
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 Due to social media, it is important that
communications and actions are consistent, as
information regarding inappropriate actions will
travel quickly through the masses, whether that
be employees or the general public.
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 “ strong, explicit and visible support and
commitment from senior management to the
company’s internal controls, ethics and
compliance programs or measures for
preventing and detecting foreign bribery.”
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 The CCO should also send out regular
communications to middle management and
employees stating the importance of a strong
culture of compliance and reinforcing the
values of the company.
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 “ The one slice of the organization where CCOs
fear the biggest gap between culture and values:
middle management”
 Management and boards tend to under
communicate values by a factor of 10.
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
3. Ways that a company can establish and
reinforce tone at the top.
 Organizations must ask themselves whether
or not executives and senior management
are demonstrating the organizational
objectives expected of employees.
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 Incorporating targets involving anti-corruption or
anti-fraud compliance, for example, will help to
balance the pressure that senior management
may feel to meet certain performance targets.
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
 “ Creating a culture of integrity begins with tone
at the top, but it has to include the mood in the
middle and the buzz at the bottom… As
important and essential as compliance is, in the
struggle between culture and compliance,
culture always wins.”
The Critical and Misunderstood
Trickle-down Anti corruption Control‑
Questions
?
Thank-you for participating
If you have any questions, please feel free
to email them to:
Marc Tassé
mtasse@uottawa.ca
Questions about i-Sight:
info@i-sight.com

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5 Keys to an Effective Ethics and Compliance Program

  • 1. 5 Keys to an Effective Ethics and Compliance Program Marc Tassé, Anti-Corruption Compliance Expert
  • 2. Marc Tassé, MBA, CPA, CA, CFF Marc Tassé is a speaker, media commentator, and expert in anti-corruption. He teaches at the university level on white-collar crime, with topics ranging from market manipulation to money laundering, anti-corruption initiatives and the hidden costs of corruption. Marc has consulted around the world, helping corporations investigate allegations of corruption, and has served as a litigation consultant working with attorneys representing shareholders in complex court cases involving allegations of improper financial reporting and economic crimes.
  • 3. The Critical and Misunderstood Trickle-down Anti corruption Control‑ 1. Introduction Fraud Triangle  Pressure  Opportunity  Rationalization
  • 4. Failure to prevent or detect issues is often not because the programs or controls themselves are lacking, but because rules are ignored.  “ I wasn’t doing anything that others weren’t doing.”  “ Bribery was tolerated and even rewarded at the highest levels.” The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 5. 2. Accountabilities and Behaviours – Setting the Tone at the Top  The governing authority should exercise reasonable oversight over the implementation and effectiveness of the compliance and ethics program; The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 6.  High-level personnel shall ensure that the organization has an effective compliance and ethics program and at least one individual will be assigned overall responsibility;  Day-to-day responsibility for the program will be assigned to specific individuals who will report to the high-level personnel and the governing authority; and The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 7.  The program will be promoted and enforced through appropriate incentives and disciplinary measures. The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 8.  Does the CEO have the requisite skills and experience to move the organization forward?  Does the CEO possess the character and moral fibre to model and contribute to the development of a values-centered enterprise and strategy? The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 9.  Does the CEO have the chemistry and communication skills necessary to rally others to successfully and consistently deliver on the organization’s value proposition to all stakeholders? The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 10.  Does the organization support the ethical culture and anti-corruption compliance program through training and communication, which includes allowing employees to raise ethics and corruption compliance issues without fear of retaliation? The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 11.  What is the process for assessing ethics and corruption compliance risks within the organization?  Have they updated their policies, procedures and internal controls to address emerging risks (e.g., cyber risk, anti-corruption)? The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 12.  Does the current ethics and anti-corruption compliance program cover the organization’s global operations, including management, employees, shareholders, customers, subcontractors, business partners and vendors?  Does the organization have an ethics and compliance officer? The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 13.  Does a reporting and monitoring process keep the board of directors informed of key ethics and corruption compliance issues, as well as the actions taken to address them?  Are ethics and corruption compliance issues a regular item on the board agenda? The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 14.  Due to social media, it is important that communications and actions are consistent, as information regarding inappropriate actions will travel quickly through the masses, whether that be employees or the general public. The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 15.  “ strong, explicit and visible support and commitment from senior management to the company’s internal controls, ethics and compliance programs or measures for preventing and detecting foreign bribery.” The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 16.  The CCO should also send out regular communications to middle management and employees stating the importance of a strong culture of compliance and reinforcing the values of the company. The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 17.  “ The one slice of the organization where CCOs fear the biggest gap between culture and values: middle management”  Management and boards tend to under communicate values by a factor of 10. The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 18. 3. Ways that a company can establish and reinforce tone at the top.  Organizations must ask themselves whether or not executives and senior management are demonstrating the organizational objectives expected of employees. The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 19.  Incorporating targets involving anti-corruption or anti-fraud compliance, for example, will help to balance the pressure that senior management may feel to meet certain performance targets. The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 20.  “ Creating a culture of integrity begins with tone at the top, but it has to include the mood in the middle and the buzz at the bottom… As important and essential as compliance is, in the struggle between culture and compliance, culture always wins.” The Critical and Misunderstood Trickle-down Anti corruption Control‑
  • 22. Thank-you for participating If you have any questions, please feel free to email them to: Marc Tassé mtasse@uottawa.ca Questions about i-Sight: info@i-sight.com