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DYNAMIT :: Must Know Trends for 2013
Digital Trend #1

CONVERGENCE OF THE
CMO & CTO
Remember the old school IT guy?
And the marketing department that focused on
big ideas?
Those days are gone. Responsibilities have gotten
a little muddy.
“By 2017, the CMO will spend more on IT than
CTOs will. *Laura McLellan, Gartner
IT Spending                            Marketing is increasingly relying on technology to accomplish it’s goals as high-tech marketing
                                       grabs a larger portion of the marketing budget.




                                                                                                              Sources: Gartner, Blue Kai Infographic

DYNAMIT :: Must Know Trends for 2013
Marketers depend on data for just 11% of all
customer-related decisions *CEB
Ad Spend                                    2011 U.S. Ad Spend vs. Customer Time Spent




               43%
                       40%




                                           29%
                                                                                                           23%
                                                                    22%
                                                             16%
                                                                                  11%
                                                                                         9%
                                                 6%
                                                                                                    1%

                    TV                      Print               Web                Radio            Mobile

                   Ad Spend Per Media                          Time Spent Per Media



                                                                                              Sources: VSS, Mary Meeker (KPCB),
                                                                                              comScore, Alexa, Flurry Analytics
DYNAMIT :: Digital Opportunities in 2013
“In the future, we believe that a modern CIO-CMO
partnership will shape the success of the enterprise”
*Forrester
“The technology and marketing functions need to extend
beyond alignment and start togap between IT and Marketing
  Steps to bridging the function like a single team
focused on the customer. *Forrester
“The technology and marketing functions need to extend
beyond alignment and start to function like a single team
focused on the customer.” *Forrester
Start hiring data gurus and statisticians
Tackle Digital Governance.
IT: Tackle Projects in Smaller Chunks
Digital Trend #2


MOBILITY
Opportunity 1


MOBILITY



 Worldwide smartphone shipments continue to soar, with
 a 42% year-over-year growth in 2012
 *IDC
Opportunity 1
 49.5%
MOBILITY



 Tablets have grown 49.5% in 2012 and by 2015, 1 in 3 of all
 computers shipped will be a tablet.
 *Gartner
Opportunity 1


MOBILITY



 In 2013, mobile phones will overtake PCs as the
 most common Web access device worldwide.
 *Gartner
We’re now accessing the web from many devices
Smartphone Penetration                     2011 U.S. Ad Spend vs. Customer Time Spent




And progressing from a “Lean Forward” mode...


                                                                               Sources: VisionMobile Mobile
                                                                               Megatrends 2012
DYNAMIT :: Digital Opportunities in 2013
to a “Lean Back” mindset.
Smartphone Penetration                     2011 U.S. Ad Spend vs. Customer Time Spent




                                                                               Sources: VisionMobile Mobile
                                                                               Megatrends 2012
DYNAMIT :: Digital Opportunities in 2013
Important Mobile Considerations for 2013
“The Future Isn’t About Mobile; It’s About Mobility”
- David Armano
Put Strategy before Mobile Tactics
Opportunity 1


MOBILITY



 Responsive Web Design is here, but we’ve still got
 a long way to go.
Opportunity 1


MOBILITY



 Think in terms of CONTEXT.
And stop saying, “Mobile users won’t do that!”
Digital Trend #3
MOBILITY=
INFORMATION, SELF
QUANTIFIED
CONVENIENCE &
SOCIAL
All served up on the go, across a variety of screen
sizes and devices.
Sensors are everywhere
Opportunity 1


MOBILITY



 Responsive Web Design is here, but we’ve still got
 a long way to go.
Opportunity 1


MOBILITY



 Responsive Web Design is here, but we’ve still got
 a long way to go.
Opportunity 1


MOBILITY



 Responsive Web Design is here, but we’ve still got
 a long way to go.
Opportunity 1


MOBILITY
70% of American Adults are “Self-Trackers”
*Pew Internet




  Responsive Web Design is here, but we’ve still got
  a long way to go.
Opportunity 1


MOBILITY



 Responsive Web Design is here, but we’ve still got
 a long way to go.
Opportunity 1


MOBILITY



 Responsive Web Design is here, but we’ve still got
 a long way to go.
Opportunity 1


MOBILITY



 Responsive Web Design is here, but we’ve still got
 a long way to go.
Opportunity 1


MOBILITY



 Responsive Web Design is here, but we’ve still got
 a long way to go.
Opportunity 1


MOBILITY

How will this impact business?




                                 Source: Innovation-Alliance.net
Opportunity 1


MOBILITY



Open APIs will present many opportunities

                                            Source: Innovation-Alliance.net
Opportunity 1


MOBILITY
 Are you targeting self-trackers?
Digital Trend #4
MOBILITY=
INFORMATION,
FRAGMENTATION
CONVENIENCE &
SOCIAL
All served up on the go, across a variety of screen
sizes and devices.
The true power of social media lies beneath the surface.
Opportunity 1


MOBILITY



 We’re experiencing a ripple effect as conversations
 progress to many niche communities
Opportunity 1
 And users move to more personal and relevant

MOBILITY
 communities
IT: Tackle Projects in Smaller Chunks
IT: Tackle Projects in Smaller Chunks
IT: Tackle Projects in Smaller Chunks
Opportunity 1


MOBILITY



 Internal Social Platforms (like Jive) are changing the way
 organizations work.
Lowe’s realized $1Million in additional revenue from a new way of selling paint that
came from an employee’s idea that was shared and vetted through an internal
social collaboration system. *Forbes
It’s very important that you develop a comprehensive
strategy...
Focused on niche communities and niche content.
Give social a chance to touch every aspect of your business.
Use new CRM tools to help monitor and measure
conversations.


                                     *Image source: SalesForce
Digital Trend #5
MOBILITY=
INFORMATION,
LOCATION
CONVENIENCE &
SOCIAL
All served up on the go, across a variety of screen
sizes and devices.
“91% of National Brands plan on maintaining or increasing budget
on local marketing. *Balihoo Research
US Mobile Ad Spending Projections:




"Mobile advertising, it grew from an almost insignificant category to a now
meaningful category in under two years” - David Silverman PWC
“By 2015, companies that focus on integrated processes for local
marketing enablement will increase revenue by 15-20%.”
- Gartner, 2012
“By 2015, companies that focus on integrated processes for local
marketing enablement will increase revenue by 15-20%.”
- Gartner, 2012




Location is the New Context
Google relies heavily on location
Apps like Waze are finding new ways to target consumers.
Geofencing presents huge targeting opportunities.
“We decided that rather than try to create behavior, we would take the behavior
that was already there and just help people do it more easily,”
- CMO, Dewayne Chambers
Passbook creates an easy way to integrate loyalty programs
with localization capabilities.
“Location isn’t just about offering a deal when a customer is near a retail
outlet. It’s about understanding the tapestry of data that customers create
over time. Fail to listen (and respond) at your own peril.”
- John Battelle, battellemedia.com
THANK YOU

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