3. “ With participatory, customer-driven sources, we give our users more control over the services we offer and the ways they are used.” From Library 2.0, (p. 16)
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11. Thank You! Lis768 Art Krull Marci Merola Cris Cigler “ The library that is flexible, listens to its community, and changes to meet changing demand and demographics will be the library that succeeds, prospers and pushes its mission out to the most citizens.” From Library 2.0 (p 134)