Crystal Allwine has over 8 years of experience as a senior personal loan specialist providing personal loan solutions, underwriting, account management, and exceptional customer service. She maintains excellent communication skills, problem resolution abilities, and confidentiality. She has been successful in business generation, compliance, and attaining monthly goals. Allwine has held positions as a senior personal loan specialist, teller supervisor, relationship banker, and bank teller over the past 13 years. She has experience in marketing, underwriting, loan processing, customer service, sales, and cash handling.

1. Crystal M. Allwine
3456 CondorLane C: 571-288-9496
Woodbridge VA 22192 crystal_asselin@yahoo.com
Senior Personal Loan Specialist
Providing 8+ years of personal loan solutions, underwriting, account management and
exceptional customer service. Maintain excellent written and oral communication skills,
problem resolution abilities, and a high level of confidentiality. Successful in generation of
business, compliance, and attainment of monthly goals.
Notary Public
VA Life and Annuity Insurance License
Professional Experience
Springleaf Financial Services
Senior Personal Loan Specialist 2007-Present
 Actively market all branch products and services to individuals and merchants (such as
underwriting, insurance products, loan extension) to positively affect profitability and
growth. Evaluating risks and making sound lending decisions.
 Greeting, assisting and soliciting individuals entering the office and calling by phone;
receiving and processing credit and employment verifications, and recording
information obtained; processing payments, distributions, and insurance products;
handling all aspects of past due account adjustments, including repayments of
delinquent accounts, overcoming objections and finding alternatives to delinquency.
 Analyze reports, create correspondences and transaction documentation. Operates cash
drawer, processes bank deposits and maintains records and balances
 Assist the Branch Manager directly with daily and weekly reports. Training of new
employees. Purchased and maintained office supply inventories, being careful to adhere
to budgeting practices. Ensure attention to detail and adherence to company policy.
PNC Bank
Teller Supervisor II 2006-2007

2.  Responsible forsupervisingateamof Bank Tellers.Overseeingtasksandholdingweekly
meetings
 Responsible formotivatingsales.All branchoperationssuchasaudits,auditreports,teller
reports,cash reportsandproof correctionreports
 Attendmanagementtrainingandmeetingsandpassalongall pertinentinformationtomystaff.
BB&T
RelationshipBanker/Bank Teller 2003-2006
 Customerservice
 Openingandclosingaccounts
 Responsible fordealingwithall issuesbefore goingtomanager ,includingguidingcustomersto
appropriate departmentif needbe.
 Takingcreditapplicationsforcreditcards,linesof creditetc.
 Maintainsalesgoalsandcustomerrelationships.
 Extensive cashhandling.
ComputerSkills
Windows; MicrosoftWord;Lotus Notes; OpenOffice;
Education
C.D. HyltonHighSchool
Some College NVCC