M A K I N G ‘ B I G C O R P O R AT E ' S M A L L
A X E L W I N T E R
aw@axelwinter.com
>Large corporations are under significant pressure
to change, to become more strategic, address past
shortcomings in a dramatically fast changing world.
aw@axelwinter.com
Free markets drive increased competition with global players and startups
who are extremely focused on winning with a clear business model.
• ASEAN Economic Community and Transatlantic Partnership driving corporations to either regionalize
to generate scale or to remain local, but become a niche player.
• Low cost of service becomes a significant challenge and the Achilles heel of the organization. Where
a well managed player invests $100 into innovation, a local badly optimized may only invest $1.
• Regional Operations and Technology Platforms driving agility up and cost down allowing new
features everyday are very difficult to generate.
• Even as a local player, attracting skills and building a strong team to engineer innovative solutions
and digitize is costly and difficult to do in short time frames, especially with staff traditionally used to
lean onwards a vendor.
• Old GE Mantra of reduce cost, while driving growth with quality execution engine is more relevant
then ever.
• Can’t copy home based to other countries
• Exchange of knowledge cross country
• Growth & productivity drive simultaneously
• Make or break decisions
aw@axelwinter.com
Digital enterprises compete with startups and
new entrants
• Organizations are reacting and buying technology from vendors/SIs who are being
disrupted as well.
• Strategic and ever evolving Architectures, defining business and technology road maps,
are key to change.
• Agile operating model for the business and the technology function - lower cost and
faster execution.
• New digital enterprises like GE, amazon.com, or startups like GrabTaxi are able to push
feature changes into production every single day.
• The rate of change and perfection required, to continue with a single unique sales
proposition, at a lower cost platform is a significant challenge for traditional enterprises.
• Evolve faster and better then the market
• Execution engine focus
• 80% cheaper with 4 x speed
• Adopt GE Change Mantra
aw@axelwinter.com
Existing corporates often don't know how to compete
effectively in new markets — over invest and under deliver.
• IT Model based on vendors, consultants, and “best practice copy & paste thinking”.
• Enterprise Architecture in its infancy (“backroom power point drawing”), means a lack of strategic
thinking and focus on tactical solutions.
• Business not ready for decisions and teaming with IT, to drive change too. Either the business
sources its own vendors or sees IT as an order taker, without the view to truly team.
• Vendors, SIs and Consulting companies are being disrupted by Cloud, Open Source, and Startups,
too. The commoditized industry isn’t able to contribute expert skills, but sells on 'best practices'
Iterative operational cost reductions, productivity gains, and innovation in regional platforms has
only been done by US and European companies in Asia, with some success, but high investments.
• Startups are also driving standard process, zero touch operations, and single technology platforms
globally - at a fast changing rate of improvements.
• DNA for change is missing
• Strong country views
• No Technology & Business alignment
• Change pressure drives budget up
aw@axelwinter.com
Key questions to help reviewing priorities and understanding
the approach transformation should take within an enterprise.
What is the approach to digitization and technology?
How competitive do we want to be?
How unique do we want to be?
How much investment is it worth to us?
How much effort and restructuring are we ready to do?
What is commodity for me?
aw@axelwinter.com
The core decision for an organization is, to define the level of
differentiation and with that deciding the technology approach.
Hybrid
Selective unique
digital offerings
Outsourced
No differentiation
In-house
Maximum
differentiation
Low Tech

Disappear
S E L F
D E V E L O P M E N T
V E N D O R / I T S E R V I C E
P R O V I S I O N I N G
0% 100%
100%
aw@axelwinter.com
The question on smart budgets equally drives competitiveness.
Investing in zero touch operations or client facing features adds value.
I N F R A S T R U C T U R E I N N O VAT I O N
O P E R AT I O N S F E AT U R E C H A N G E S
Budget
priorities
Impact
How can innovation be
a continues process
versus a one off?
How can investments
be focused towards
increase feature
changes at lowest
possible cost?
Great companies drive
majority investments
towards Innovation and
Feature changes!
Must be >60%Must be <50%
Budget Shift Strategy
aw@axelwinter.com
consultants and vendors are also under pressure to change in this ‘age of
specialization’, as many focused on commoditization of service and lack of
product investments.
P R O D U C T
S P E C I A L I S T S
H I G H E N D
C O N S U LT I N G
Global Vendors,
System Integrators,
Consulting
Product
vendors
Consultants,
SI, Offshoring,
High End
Vendors are developing or
partnering with Consultants/SIs
The future landscape will have specialists and cloud, but
little commodity SI/Off-shoring
H Y B R I D P R O D U C T, C L O U D ,
A N D S E R V I C E S F I R M S
High Priced
Mixed Mixed
High Priced
Significant disruption to happen!
Consulting/SIs Companies acquiring or
developing vendor capabilities!
Commoditized High Priced
aw@axelwinter.com
>Vendors and consultants fail, corporate needs to take ownership
on the journey and requires to remodel the organization. This
drives an end to end changes for a company, if done right.
aw@axelwinter.com
Corporations have limited options in addressing the concerns and drive for
improvement, however, all of these also come with additional challenges.
P R O D U C T
V E N D O R S
L A R G E
C O N S U LT I N G
O U T L E T S
B U I L D I N - H O U S E
T E A M
S Y S T E M
I N T E G R AT O R ,
O U T S O U R C I N G ,
C L O U D -
S O U R C I N G
Your approach:
1-2 years to take ownership and develop
Subject Matter Expertise in Technology,
Engineering, Agile, and Lean to drive in
the new economy!
How to use?
Manage 3rd party, owns road map,
engineers business and technology
approach, knows better then outsiders.
Their approach:
Use open source and commodity products
to deliver commercial products and
services, which are reusable.
How to use?
Adopt in non-core areas where it doesn't
impact competitiveness. Watch solution
and pricing.
Their approach:
Limited availability of true Subject Matter
Experts. Focus on pushing 'best
practice' (a copy in itself).
How to use?
Well positioned for amending in-house
expertise.
Their approach:
Players can only offer commodity services
due to immense margin pressure.
How to use?
Adopt these for commodity products only
(e.g, data centers).
aw@axelwinter.com
This change journey requires a new operating model,
with forward looking technical architecture at its core.
• Business
• Technology
• Operating model
• Capabilities
Evolving targets

Innovation
Productivity
Specialization
Processes
Data Driven
Organization
Metrics
Culture change
Skill development
Change management
These four dimensions are dependent on each other and
are part of the overall strategy framework for the organisation.
Strategy
Priorities
Properties
Digital
Architecture
aw@axelwinter.com
Corporations and startups have to continually
reinvent themselves to thrive.
I N N O VAT I O N C Y C L E
P E O P L E O P E R AT I O N ST E C H N O L O G Y
S A L E S M A R K E T I N G P R O D U C T S
S U P P L I E R S
C U S T O M E R S
L I N K E D I N
S E A R C H F I R M
C O N T R A C T O R S
PA RT N E R S
FRENEMIES
E X P E RT S
Iterations!
Open Data!
Free Information!
Mature vs
Developing
Countries
Innovation
happens
everywhere
INDUSTRY
EXTENSIONS
Large Corporates
or Startups the
same as vulnerable
Empower (with some
rules) and good
things will happen
aw@axelwinter.com
Architecture drives digital transformation, puts
strategic thinking into It and the corporation around it.
D I G I TA L 

A R C H I T E C T U R E
Business Strategy
Digital Strategy
Technology Strategy
Marketing Alignment
Innovation Management
Technology Roadmap
Business Architecture
Technical Architecture
Data and Analytics
Skill Management
In/Outsourcing Decisioning
Vendor / Open Source Selection
Delivery Life Cycle (DevOps)
Portfolio Management
Financial Management
Change Management
Architecture creates the digital strategy and thus aligns Board Members with Developers, a
crucial task in the new economy.
GovernanceStrategyArchitectAligning
aw@axelwinter.com
The approach is based on expanding methods, to manage
strategy and align execution based upon clear goals and targets.
T E C H N O L O G Y
A R C H I T E C T U R E
B U S I N E S S
G O A L S
C A PA B I L I T I E S
D E V E L O P M E N T
E X E C U T I O N
M A N A G E M E N T
E N T E R P R I S E A R C H I T E C T U R E
D I G I TA L & A G I L E E N T E R P R I S E O P E R AT I N G M O D E L
Digital strategy depends on architecture! Adopt the methodology to drive the
transformation process. This means adjusting the operating model, but also deepen
technology skills and aligning them with the strategy.
aw@axelwinter.com
Change driven by principles, helps to navigate the
strategy
• Transformation creates new operating model
• Cultural change & improve ‘corporate engine’
• Enterprise architecture realizes business strategy
• Data driven, reduce process dependency
• Link client segments (employee, private, SME…)
aw@axelwinter.com
Logical Enterprise Framework, is part of driving
the strategy.
Channels Framework
Segment & Product Framework
Corporate
Retail
StartUps
Business
Partners
Insurances Investments
Cash
Management
F I N A N C E , E N A B L I N G F U N C T I O N S & C O M P L I A N C E
P R O C E S S & D ATA M A N A G E M E N T
B U S I N E S S I N F R A S T R U C T U R E
MONITORING
OPERATIONALRISK
PERFORMANCEANALYTICS&REPORTING
b2b b2b2c b2c b2e
DECISIONMANAGEMENT
E X A M P L E
aw@axelwinter.com
Building a new 'corporate engine’ and DNA is difficult, but possible and the
only way to drive towards a digital enterprise being able to challenge start-
ups and global digital giants, like GE.
F U T U R E &
I N H I B I T O R S
W H O D O W E WA N T
T O B E ?
C R E AT E C H A N G E
T E A M
B U I L D T H E
E N G I N E
E N G I N E
H U M S
Hybrid
Strategy &
Situation definition
Build core team
(EA, Tech, Biz,
Vendors…)
Define bank and
technology
paradigm
Target
Operating
Model
Evolving
business &
technology
proposition
3 - 6 M O N T H 1 - 2 M O N T H 6 M O N T H 1 - 2 Y E A R S Q U A RT E R LY C Y C L E S
• Detail strategy and
priorities
• Assess technology
landscape,
capabilities, processes,
partners
• Understand inhibitors
• Buy vs. Build
• Process vs Enablement
• Data driven
• Product focus
• Customer approach
• Agility
• Core team of strong
drivers across
departments
• Associate Business,
Technology, EA, but
also Partners and
vendors
• Expand EA to a TOM
• Consider cultural,
process,
organizational, and of
course also aligned
technology changes
• Evolve capabilities in
further iterations
• Adjust to changing
environment and
needs
• Allow Monthly/
Quarterly iterations for
new capabilities
E X A M P L E
aw@axelwinter.com
A X E L W I N T E R
• Global Head Individual Client Architecture, Standard Chartered
• Blog www.axelwinter.com

3 11 axel-winter_conference_digital_transformation

  • 1.
    M A KI N G ‘ B I G C O R P O R AT E ' S M A L L A X E L W I N T E R
  • 2.
    aw@axelwinter.com >Large corporations areunder significant pressure to change, to become more strategic, address past shortcomings in a dramatically fast changing world.
  • 3.
    aw@axelwinter.com Free markets driveincreased competition with global players and startups who are extremely focused on winning with a clear business model. • ASEAN Economic Community and Transatlantic Partnership driving corporations to either regionalize to generate scale or to remain local, but become a niche player. • Low cost of service becomes a significant challenge and the Achilles heel of the organization. Where a well managed player invests $100 into innovation, a local badly optimized may only invest $1. • Regional Operations and Technology Platforms driving agility up and cost down allowing new features everyday are very difficult to generate. • Even as a local player, attracting skills and building a strong team to engineer innovative solutions and digitize is costly and difficult to do in short time frames, especially with staff traditionally used to lean onwards a vendor. • Old GE Mantra of reduce cost, while driving growth with quality execution engine is more relevant then ever. • Can’t copy home based to other countries • Exchange of knowledge cross country • Growth & productivity drive simultaneously • Make or break decisions
  • 4.
    aw@axelwinter.com Digital enterprises competewith startups and new entrants • Organizations are reacting and buying technology from vendors/SIs who are being disrupted as well. • Strategic and ever evolving Architectures, defining business and technology road maps, are key to change. • Agile operating model for the business and the technology function - lower cost and faster execution. • New digital enterprises like GE, amazon.com, or startups like GrabTaxi are able to push feature changes into production every single day. • The rate of change and perfection required, to continue with a single unique sales proposition, at a lower cost platform is a significant challenge for traditional enterprises. • Evolve faster and better then the market • Execution engine focus • 80% cheaper with 4 x speed • Adopt GE Change Mantra
  • 5.
    aw@axelwinter.com Existing corporates oftendon't know how to compete effectively in new markets — over invest and under deliver. • IT Model based on vendors, consultants, and “best practice copy & paste thinking”. • Enterprise Architecture in its infancy (“backroom power point drawing”), means a lack of strategic thinking and focus on tactical solutions. • Business not ready for decisions and teaming with IT, to drive change too. Either the business sources its own vendors or sees IT as an order taker, without the view to truly team. • Vendors, SIs and Consulting companies are being disrupted by Cloud, Open Source, and Startups, too. The commoditized industry isn’t able to contribute expert skills, but sells on 'best practices' Iterative operational cost reductions, productivity gains, and innovation in regional platforms has only been done by US and European companies in Asia, with some success, but high investments. • Startups are also driving standard process, zero touch operations, and single technology platforms globally - at a fast changing rate of improvements. • DNA for change is missing • Strong country views • No Technology & Business alignment • Change pressure drives budget up
  • 6.
    aw@axelwinter.com Key questions tohelp reviewing priorities and understanding the approach transformation should take within an enterprise. What is the approach to digitization and technology? How competitive do we want to be? How unique do we want to be? How much investment is it worth to us? How much effort and restructuring are we ready to do? What is commodity for me?
  • 7.
    aw@axelwinter.com The core decisionfor an organization is, to define the level of differentiation and with that deciding the technology approach. Hybrid Selective unique digital offerings Outsourced No differentiation In-house Maximum differentiation Low Tech
 Disappear S E L F D E V E L O P M E N T V E N D O R / I T S E R V I C E P R O V I S I O N I N G 0% 100% 100%
  • 8.
    aw@axelwinter.com The question onsmart budgets equally drives competitiveness. Investing in zero touch operations or client facing features adds value. I N F R A S T R U C T U R E I N N O VAT I O N O P E R AT I O N S F E AT U R E C H A N G E S Budget priorities Impact How can innovation be a continues process versus a one off? How can investments be focused towards increase feature changes at lowest possible cost? Great companies drive majority investments towards Innovation and Feature changes! Must be >60%Must be <50% Budget Shift Strategy
  • 9.
    aw@axelwinter.com consultants and vendorsare also under pressure to change in this ‘age of specialization’, as many focused on commoditization of service and lack of product investments. P R O D U C T S P E C I A L I S T S H I G H E N D C O N S U LT I N G Global Vendors, System Integrators, Consulting Product vendors Consultants, SI, Offshoring, High End Vendors are developing or partnering with Consultants/SIs The future landscape will have specialists and cloud, but little commodity SI/Off-shoring H Y B R I D P R O D U C T, C L O U D , A N D S E R V I C E S F I R M S High Priced Mixed Mixed High Priced Significant disruption to happen! Consulting/SIs Companies acquiring or developing vendor capabilities! Commoditized High Priced
  • 10.
    aw@axelwinter.com >Vendors and consultantsfail, corporate needs to take ownership on the journey and requires to remodel the organization. This drives an end to end changes for a company, if done right.
  • 11.
    aw@axelwinter.com Corporations have limitedoptions in addressing the concerns and drive for improvement, however, all of these also come with additional challenges. P R O D U C T V E N D O R S L A R G E C O N S U LT I N G O U T L E T S B U I L D I N - H O U S E T E A M S Y S T E M I N T E G R AT O R , O U T S O U R C I N G , C L O U D - S O U R C I N G Your approach: 1-2 years to take ownership and develop Subject Matter Expertise in Technology, Engineering, Agile, and Lean to drive in the new economy! How to use? Manage 3rd party, owns road map, engineers business and technology approach, knows better then outsiders. Their approach: Use open source and commodity products to deliver commercial products and services, which are reusable. How to use? Adopt in non-core areas where it doesn't impact competitiveness. Watch solution and pricing. Their approach: Limited availability of true Subject Matter Experts. Focus on pushing 'best practice' (a copy in itself). How to use? Well positioned for amending in-house expertise. Their approach: Players can only offer commodity services due to immense margin pressure. How to use? Adopt these for commodity products only (e.g, data centers).
  • 12.
    aw@axelwinter.com This change journeyrequires a new operating model, with forward looking technical architecture at its core. • Business • Technology • Operating model • Capabilities Evolving targets
 Innovation Productivity Specialization Processes Data Driven Organization Metrics Culture change Skill development Change management These four dimensions are dependent on each other and are part of the overall strategy framework for the organisation. Strategy Priorities Properties Digital Architecture
  • 13.
    aw@axelwinter.com Corporations and startupshave to continually reinvent themselves to thrive. I N N O VAT I O N C Y C L E P E O P L E O P E R AT I O N ST E C H N O L O G Y S A L E S M A R K E T I N G P R O D U C T S S U P P L I E R S C U S T O M E R S L I N K E D I N S E A R C H F I R M C O N T R A C T O R S PA RT N E R S FRENEMIES E X P E RT S Iterations! Open Data! Free Information! Mature vs Developing Countries Innovation happens everywhere INDUSTRY EXTENSIONS Large Corporates or Startups the same as vulnerable Empower (with some rules) and good things will happen
  • 14.
    aw@axelwinter.com Architecture drives digitaltransformation, puts strategic thinking into It and the corporation around it. D I G I TA L 
 A R C H I T E C T U R E Business Strategy Digital Strategy Technology Strategy Marketing Alignment Innovation Management Technology Roadmap Business Architecture Technical Architecture Data and Analytics Skill Management In/Outsourcing Decisioning Vendor / Open Source Selection Delivery Life Cycle (DevOps) Portfolio Management Financial Management Change Management Architecture creates the digital strategy and thus aligns Board Members with Developers, a crucial task in the new economy. GovernanceStrategyArchitectAligning
  • 15.
    aw@axelwinter.com The approach isbased on expanding methods, to manage strategy and align execution based upon clear goals and targets. T E C H N O L O G Y A R C H I T E C T U R E B U S I N E S S G O A L S C A PA B I L I T I E S D E V E L O P M E N T E X E C U T I O N M A N A G E M E N T E N T E R P R I S E A R C H I T E C T U R E D I G I TA L & A G I L E E N T E R P R I S E O P E R AT I N G M O D E L Digital strategy depends on architecture! Adopt the methodology to drive the transformation process. This means adjusting the operating model, but also deepen technology skills and aligning them with the strategy.
  • 16.
    aw@axelwinter.com Change driven byprinciples, helps to navigate the strategy • Transformation creates new operating model • Cultural change & improve ‘corporate engine’ • Enterprise architecture realizes business strategy • Data driven, reduce process dependency • Link client segments (employee, private, SME…)
  • 17.
    aw@axelwinter.com Logical Enterprise Framework,is part of driving the strategy. Channels Framework Segment & Product Framework Corporate Retail StartUps Business Partners Insurances Investments Cash Management F I N A N C E , E N A B L I N G F U N C T I O N S & C O M P L I A N C E P R O C E S S & D ATA M A N A G E M E N T B U S I N E S S I N F R A S T R U C T U R E MONITORING OPERATIONALRISK PERFORMANCEANALYTICS&REPORTING b2b b2b2c b2c b2e DECISIONMANAGEMENT E X A M P L E
  • 18.
    aw@axelwinter.com Building a new'corporate engine’ and DNA is difficult, but possible and the only way to drive towards a digital enterprise being able to challenge start- ups and global digital giants, like GE. F U T U R E & I N H I B I T O R S W H O D O W E WA N T T O B E ? C R E AT E C H A N G E T E A M B U I L D T H E E N G I N E E N G I N E H U M S Hybrid Strategy & Situation definition Build core team (EA, Tech, Biz, Vendors…) Define bank and technology paradigm Target Operating Model Evolving business & technology proposition 3 - 6 M O N T H 1 - 2 M O N T H 6 M O N T H 1 - 2 Y E A R S Q U A RT E R LY C Y C L E S • Detail strategy and priorities • Assess technology landscape, capabilities, processes, partners • Understand inhibitors • Buy vs. Build • Process vs Enablement • Data driven • Product focus • Customer approach • Agility • Core team of strong drivers across departments • Associate Business, Technology, EA, but also Partners and vendors • Expand EA to a TOM • Consider cultural, process, organizational, and of course also aligned technology changes • Evolve capabilities in further iterations • Adjust to changing environment and needs • Allow Monthly/ Quarterly iterations for new capabilities E X A M P L E
  • 19.
    aw@axelwinter.com A X EL W I N T E R • Global Head Individual Client Architecture, Standard Chartered • Blog www.axelwinter.com