Digitization affects almost everything in today's organizations, which makes capturing its benefits uniquely complex. However
1. Getting the engine in place to digitize at scale is uniquely complex as digital touches so many parts of an organization requiring unprecedented coordination of
People,
Processes, and
Technologies.
2. A strategy to increase revenue which generates the most value requires
A clear vision and plan for how to capture that value, and
Technologies and tools to digitize interactions with customers.
New capabilities and teams to manage and coordinate the delivery of those journeys across the organization.
3. With the average corporate life span falling for more than half a century(Standard & Poor’s data show it was 61 years in 1958, 25 years in 1980, and just 18 years in 2011) digitization is placing unprecedented pressure on organizations to evolve. That means digitally driven business model is crucial to survival.
The Data-To-Business bridge model for business development organizationsMathieu Rioult
This is a methodology to extract, justify, apply and track actionable insights from a structured dataset and a cross-departments exchange. Please find its summarized mechanism below.
A simple “coordination & action” concept based on four pillars, their related key actions and two strong principles that feed your organization everyday: Growing Cells & “comestible” Fuel. Human Beings interacting and learning collaboratively & Structured data understandable and exploitable by them.
Thanks to both and the D2B bridge, your organization will be able to identify and implement actionable insights that will positively impact your overall business growth and organizational processes. Moreover, your organization will build by itself a learning machine that each individual will beneficiate from. Actions run by someone’s God Feeling appear now as obsolete. For sure, Alone, we go faster. But together, we go farer.
Digital Transformation Company of the FutureRids Vazi
Digital transformation has rewritten the rules of competition across industries. Now, the consumer products sector is in digital’s crosshairs as web-connected digitized products deployed at massive scale become a major competitive force.
Download this white paper to learn about the role your products play as the central pillar of digital transformation.
Five Ways Media Companies Can Generate Value from AICognizant
With some up-front thinking, tight alignment with business objectives, strong data hygiene and careful project governance, content organizations can move AI from the sideline to the business core and deliver on the lofty expectations set for this still-maturing technology.
We conducted a ground-breaking survey of the UK’s data and business professionals to get a snapshot of the state of the world of data, uncover some of the issues facing the industry and get a sense of the changes on the horizon. The results were enlightening, and in some cases, very surprising.
The Data-To-Business bridge model for business development organizationsMathieu Rioult
This is a methodology to extract, justify, apply and track actionable insights from a structured dataset and a cross-departments exchange. Please find its summarized mechanism below.
A simple “coordination & action” concept based on four pillars, their related key actions and two strong principles that feed your organization everyday: Growing Cells & “comestible” Fuel. Human Beings interacting and learning collaboratively & Structured data understandable and exploitable by them.
Thanks to both and the D2B bridge, your organization will be able to identify and implement actionable insights that will positively impact your overall business growth and organizational processes. Moreover, your organization will build by itself a learning machine that each individual will beneficiate from. Actions run by someone’s God Feeling appear now as obsolete. For sure, Alone, we go faster. But together, we go farer.
Digital Transformation Company of the FutureRids Vazi
Digital transformation has rewritten the rules of competition across industries. Now, the consumer products sector is in digital’s crosshairs as web-connected digitized products deployed at massive scale become a major competitive force.
Download this white paper to learn about the role your products play as the central pillar of digital transformation.
Five Ways Media Companies Can Generate Value from AICognizant
With some up-front thinking, tight alignment with business objectives, strong data hygiene and careful project governance, content organizations can move AI from the sideline to the business core and deliver on the lofty expectations set for this still-maturing technology.
We conducted a ground-breaking survey of the UK’s data and business professionals to get a snapshot of the state of the world of data, uncover some of the issues facing the industry and get a sense of the changes on the horizon. The results were enlightening, and in some cases, very surprising.
The use of Big Data is becoming a key basis of competition and growth for individual firms. In most industries, established competitors and new entrants alike will leverage data-driven strategies to innovate, compete, and capture value from deep and up-to-real-time information.
Consumer trust has become the new battleground for digital success. To win, organizations need to master the fundamentals of data ethics, manage the "give-to-get" ratio and solve the customer trust equation, our recent research reveals.
This presentation provides a "first hand" look at how PR and marketing pros can raise their brand awareness by using Big Data and predictive analytics.
How ‘Big Data’ Can Create Significant Impact on Enterprises? Part I: Findings...IJERA Editor
Big data is the latest buzz word in the BI domain, and is increasingly gaining traction amongst enterprises. The prospect of gaining highly targeted business and market insight from unmanageable and unstructured data sets is creating huge adoption potential for such solutions. The scope of big data moves beyond conventional enterprise databases to more open environments, covering new sources of information typically relating to various social networking sites, wikis and blogs. Moreover, advancements in communications and M2M technologies are also contributing to the massive availability of big data
Big Data for Marketing: When is Big Data the right choice?Swyx
Chief Marketing Officers (CMOs) without plans for Big Data may be putting themselves and
their companies at a competitive disadvantage. Big Data is already being widely deployed to enhance marketing responsibilities, although the small number of widely-touted success stories might be masking a significant number of failed implementations. When correctly planned and implemented, however, Big Data can create significant value for CMOs and their organisations. In this paper, we focus on describing specific examples of how Big Data can support CMO responsibilities and developing frameworks for identifying Big Data opportunities.
The Digital Development of College StudentsPaul Brown
Originally presented in July 2015 to the staff at Indiana University Southeast. An overview of how social and digital technology may be impacting student development.
http://www.paulhordonbrown.com
The use of Big Data is becoming a key basis of competition and growth for individual firms. In most industries, established competitors and new entrants alike will leverage data-driven strategies to innovate, compete, and capture value from deep and up-to-real-time information.
Consumer trust has become the new battleground for digital success. To win, organizations need to master the fundamentals of data ethics, manage the "give-to-get" ratio and solve the customer trust equation, our recent research reveals.
This presentation provides a "first hand" look at how PR and marketing pros can raise their brand awareness by using Big Data and predictive analytics.
How ‘Big Data’ Can Create Significant Impact on Enterprises? Part I: Findings...IJERA Editor
Big data is the latest buzz word in the BI domain, and is increasingly gaining traction amongst enterprises. The prospect of gaining highly targeted business and market insight from unmanageable and unstructured data sets is creating huge adoption potential for such solutions. The scope of big data moves beyond conventional enterprise databases to more open environments, covering new sources of information typically relating to various social networking sites, wikis and blogs. Moreover, advancements in communications and M2M technologies are also contributing to the massive availability of big data
Big Data for Marketing: When is Big Data the right choice?Swyx
Chief Marketing Officers (CMOs) without plans for Big Data may be putting themselves and
their companies at a competitive disadvantage. Big Data is already being widely deployed to enhance marketing responsibilities, although the small number of widely-touted success stories might be masking a significant number of failed implementations. When correctly planned and implemented, however, Big Data can create significant value for CMOs and their organisations. In this paper, we focus on describing specific examples of how Big Data can support CMO responsibilities and developing frameworks for identifying Big Data opportunities.
The Digital Development of College StudentsPaul Brown
Originally presented in July 2015 to the staff at Indiana University Southeast. An overview of how social and digital technology may be impacting student development.
http://www.paulhordonbrown.com
Interested in working and learning with Silvia? Contact her via http://www.globallyconnectedlearning.com
Gone are the days of having to discuss the existence and importance of a social media presence for schools. Faculty, students, parents, stakeholders, potential families and employees, and a people-network, vital to your organization, are expecting interaction, curated information and just in time news updates. Who is the lead storyteller at your school? Social Media has changed the way we communicate, curate, archive and disseminate information. Schools no longer push out content as a one sided conversation. Who is overseeing what, when and how something is being said about your school? How do schools harness the power of social media and embed authentic, collaborative, and networked communication, learning and marketing?
Top 5 attributes of a future ready companyAnushree
Companies that implement a development strategy that is future-ready would be well-positioned to succeed in the new economy. However, a shortage of resources, a risk-averse culture, and a lack of leadership engagement stymie attempts to meet digital demand.
Creating a Capability-Led IT OrganizationCognizant
It's time for a new approach to IT, in which business prioritize, nurture and execute on a defined set of capabilities, thus moving past incremental improvement, to competitive differentiation.
Report on strategic rules of Information System for changing the bases of com...Md. Khukan Miah
Achieving advantages requires broad IS management and user dialogue plus imagination. The process is complicated by the fact that many IS products are strategic though the potential benefits are very subjective and not easily verified. Often a strict ROI focus by senior management may turn attention toward narrow, well-defined targets as opposed to broader strategic opportunities that are harder to analyze.
I have been drinking from a virtual fire hose since joining my most recent technology company, Anametrix, a cloud-based digital analytics innovator. A whole new book opened for me on how digital analytics can both increase top line revenue and reduce spend by shining a very bright flashlight into marketing efforts.
We are all painfully aware of the data explosion problem. In 2011, the Gartner Group stated that information volume collected by businesses today is growing at a minimum 59% annually. The rapid adoption of social media has also caused customer data to explode in the last few years, creating entirely new challenges for marketers. It is now imperative for organizations to think differently to accommodate the variety, volume, and velocity of their growing customer-related data.
This is where my recent experiences come in: I have personally seen how digital analytics can harness the power of massive amounts customer-related data. It can literally simplify the accelerating complexity by providing deep visibility – as well as clarity – into the effectiveness of various marketing efforts, across both online and offline channels.
I will now outline the role of IT and CFO in adopting cloud-based digital analytics solutions, discuss the benefits as well as challenges of moving to this emerging category, and provide some illustrative examples on how digital analytics can transform your marketing organization.
The new ‘A and B’ of the Finance Function: Analytics and Big Data - -Evolutio...Balaji Venkat Chellam Iyer
Published in 2013, this White Paper discusses how the finance function would evolve with the combined forces of Big Data and Analytics and the levers that could help catalyze the change and has drawn upon the Global Trend Study conducted by Tata Consultancy Services (TCS) on how companies were investing in Big Data and deriving returns from it.
Few companies realize the full benefits of analytics initiatives to improve the customer experience. Here's a six-step guide for moving beyond operational reporting to enabling predictive insights.
The Importance of Digital Transformation Strategies for Small Businesses:
1. Staying Competitive
2. Enhancing Customer Experience
3. Streamlining Operations
4. Accessing New Markets
The year 2016, will see many organizations and enterprises rapidly moving towards adoption of the digitalization and digital business.
This presentation highlights what would be the top 10 trends and directions that enterprises will increasingly adopt to ensure superior customer experiences, competitive advantage and/or IT optimization for improved services and cost takeout.
Revenue Operations Analytics: A Strategic BlueprintKwanzoo Inc
The true value in your KPIs is understanding how they complete the bigger picture of the customer journeys that drive the most impact for your business.
Reshaping the Enterprise via Business-Facing Integrated AutomationCognizant
Integrated automation of IT infrastructure management will spearhead the digital transformation enabling IT to enhance user experience and meet business strategic objectives. We offer a roadmap for determining a business-facing automation plan, whether the approach is proprietary, outsourced or collaborative.
Similar to Six building blocks for creating a high performing digital (20)
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
Leaders are often faced with ethical conundrums(a confusing and difficult problem or question). So how can they determine when they’re inching toward dangerous territory? There are three main psychological dynamics that lead to crossing moral lines.
There’s omnipotence: when someone feels so aggrandized and entitled that they believe the rules of decent behavior don’t apply to them.
Consider cultural numbness: when others play along and gradually begin to accept and embody deviant norms.
Finally, when people don’t speak up because they are thinking of more immediate rewards, we see justified neglect.
Generally most people mean well, but simply execute their job poorly sometimes and sometimes, there are BAD bosses. We must learn “to Work "on Bad Boss
According to dictionary.com, “to work” something or someone is to put them into effective operation, to operate that thing or person for productive purposes.
Put your Bad Boss into effective operation to get whatever you want in your job or career by learning your boss’s secret desire and secret fear
Two biggest issues of Bad Boss are:
They can negatively impact our work performance.
They can make life miserable
We often hear “being difficult.” about Bad Boss. It’s hard to know exactly where the difficulty lie. All we know is it is difficult to work successfully with this person.
An incompetent person is someone who is
Functionally inadequate or
Insufficient in Knowledge, Skills, Judgment, or Strength
Mindset is a mental attitude that determines how we interpret and respond to situations.
Dweck has found that it is your mindset that plays a significant role in determining achievement and success.
A mindset refers to whether you believe qualities such as intelligence and talent are fixed or changeable traits.
People with a fixed mindset believe that these qualities are inborn, fixed, and unchangeable.
Those with a growth mindset, on the other hand, believe that these abilities can be developed and strengthened by way of commitment and hard work.
Story of Katalin Karikó, a researcher who won the Nobel prize for medicine for her work on modifying the RNA molecule to avoid triggering a harmful immune response is a classical example of mindset.
Yet, her life was full of rejection and doubt.
Her achievement had much to do with her mindset.
A theory is a based upon a hypothesis and backed by evidence.
A theory presents a concept or idea that is testable.
In science, a theory is not merely a guess.
A theory is a fact-based framework for describing a phenomenon.
In psychology, theories are used to provide a model for understanding human thoughts, emotions, and behaviors.
Hence study of Psychology theory is essential for SSB and all types of Interviewas it helps us to understand our own developmental psychology.k
Personality theorists should study normal individuals
All behavior is interactive
The person must be studied in terms of interactions with their environment
The brain is the locus of personality
There is a biological basis to personality
Definition of Personality
1- Personality is an abstraction formulated by a theorist.
2- It refers to series of events that ideally span over life time from childhood to adulthood
3-It reflects novel, unique, recurrent and enduring patterns of behaviours – his education and training .
4- Personality is located in brain- imagination, perception
5.Personality comprises the person’s central organizing and governing processes, whose function is to
Resolve conflicts,
Satisfy needs, and
Plan for future goals.
” Emotions are complex psychological states involving three distinct components: a subjective experience, a physiological response, and a behavioral or expressive response”
"Discovering Psychology," by Don Hockenbury and Sandra E. Hockenbury
In 1972, psychologist Paul Ekman suggested that there are six basic emotions that are universal throughout human cultures: fear, disgust, anger, surprise, joy, and sadness.
In the 1980s, Robert Plutchik introduced another emotion classification system known as the wheel of emotions. This model demonstrated how different emotions can be combined or mixed together, much like the way an artist mixes primary colors to create other colors.
Plutchik proposed eight primary emotional dimensions: joy vs. sadness, anger vs. fear, trust vs. disgust, and surprise vs. anticipation.
These emotions can then be combined to create others, such as happiness + anticipation = excitement.
In 1999, Ekman expanded his list to include a number of other basic emotions, including embarrassment, excitement, contempt, shame, pride, satisfaction, and amusement
Anger is an intense emotion you feel when
Something has gone wrong or
Someone has wronged you.
It is typically characterized by feelings of
Stress,
Frustration, and
Irritation.
Anger is a perfectly normal response to frustrating or difficult situations.
Anger only becomes a problem when
It’s excessively displayed and
Begins to affect your daily functioning and the way you relate with people.
Anger can range in intensity, from a slight annoyance to rage.
It can sometimes be excessive or irrational.
In these cases, it can be hard to keep the emotion in check and could cause you to behave in ways you wouldn’t otherwise behave.
Cognitive distortions are
Negative or irrational patterns of thinking.
Simply ways that Impostor Syndrome convinces us to believe things that aren’t really true.
Inaccurate thought patterns that
Reinforce our negative self perception and
Keep us feeling bad about ourselves
These negative thought patterns can play a role in
Diminishing our motivation,
Lowering our self-esteem
Contributing to problems like
Anxiety,
Depression, and
Substance use.
Trauma Bonding is the attachment an abused person feels for their abuser, specifically in a relationship with a cyclical pattern of abuse.
Is created due to a cycle of abuse and positive reinforcement
After each circumstance of abuse, the abuser professes love, regret, and trying to make the relationship feel safe and needed for the abused person.
Hence Abused
Finds leaving an abusive situation confusing and overwhelming
Involves positive and/or loving feelings for an abuser
Also feel attached to and dependent on their abuser.
Emotional abuse involves controlling another person by using emotions to Criticize , Embarrass ,Shame ,Blame or
Manipulate .
To be abusive there must be a consistent pattern of abusive words and bullying behaviours that Wear down a person’s Self-esteem and Undermine Their mental health.
Most common in married relationships,
Mental or emotional abuse can occur in any relationship—including among
Friends
Family members and
Co-workers
Attachment-related patterns that differ between individuals are commonly called "attachment styles."
There seems to be an association between a person’s attachment characteristics early in life and in adulthood, but the correlations are far from perfect.
Many adults feel secure in their relationships and comfortable depending on others (echoing “secure” attachment in children).
Others tend to feel anxious about their connection with close others—or prefer to avoid getting close to them in the first place (echoing “insecure” attachment in children).
Borderline personality disorder, characterized by a longing for intimacy and a hypersensitivity to rejection, have shown a high prevalence and severity of insecure attachment.
Attachment styles in adulthood (similar to attachment patterns in children):
Secure
Anxious-preoccupied (high anxiety, low avoidance)
Dismissing-avoidant (low anxiety, high avoidance)
Fearful-avoidant (high anxiety, high avoidance)
Conduct disorder is an ongoing pattern of behaviour marked by emotional and behavioural problems.
Ways in which Children with conduct disorder behave are
Angry,
Aggressive,
Argumentative, and
Disruptive ways.
It is a diagnosable mental health condition that is characterized by patterns of violating
Societal norms and
Rights of others
It's estimated that around 3% of school-aged children have conduct disorder and require professional treatment .
It is more common in boys than in girls.
Oppositional defiant disorder (ODD) is a psychiatric disorder that typically emerges in childhood, between ages 6 and 8, and can last throughout adulthood.
ODD is more than just normal childhood tantrums
Frequency and severity of ODD causes difficulty at home and at school.
Children with ODD also struggle with learning problems related to their behavior.
Two types of oppositional defiant disorder:
Childhood-onset ODD:
Present from an early age
Requires early intervention and treatment to prevent it from progressing into a more serious conduct disorder
Adolescent-onset ODD:
Begins suddenly in the middle- and high-school years, causing conflict at home and in school
There have been at least 13 different types of intelligence that have been identified so far.
These different ways of being smart can help people perform in different areas from their personal life, business, to sports and relationships.
Attachment is an emotional bond with another person. John Bowlby described attachment as a "lasting psychological connectedness between human beings.“
Earliest bonds formed by children (with caregivers) have a tremendous impact that continues throughout life and Attachment so developed
Serves to keep the infant close to the mother, thus improving the child's chances of survival.
Are innate drive Children are born with and is a product of evolutionary processes
Emerges and are regulated through the process of natural selection,
Are characterized by clear behavioural and motivation patterns.
Nurturance and responsiveness were the primary determinants of attachment.
Children who maintained proximity to an attachment figure were more likely to
Receive comfort and protection, and
More likely to survive to adulthood.
e-RUPI is a person and purpose-specific cashless e-voucher designed to guarantee
that the stored money value reaches its intended beneficiary and can only be used for
the specific benefit or purpose for which it was intended. The idea is to create a minimal
logistics, leak-proof delivery mechanism for a wide range of government Direct Benefit
Transfer (DBT) programs across the country. The digital e-voucher platform can also
be used by organizations who wish to support welfare services through e-RUPI instead
of cash
The term ‘Moonlighting’ became popular in America when people started working a second job in addition to their regular 9-to-5 jobs. Since the rise of the work-from-home concept during the pandemic, employees got free time after work hours. While some took up their hobby in their free time, others started searching for part-time jobs. Especially in the IT industry, employees took up two jobs simultaneously and took advantage of the remote working model. This concept of working for two companies/organisations is referred to as moonlighting.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Overview on Edible Vaccine: Pros & Cons with Mechanism
Six building blocks for creating a high performing digital
1. Based on Macenzy report
By
Col Mukteshwar Prasad
Six building blocks for creating a
high-performing digital
enterprise
2. Introduction
Digitization affects almost everything in today's organizations, which makes
capturing its benefits uniquely complex. However
1. Getting the engine in place to digitize at scale is uniquely complex as
digital touches so many parts of an organization requiring unprecedented
coordination of
People,
Processes, and
Technologies.
2. A strategy to increase revenue which generates the most value requires
A clear vision and plan for how to capture that value, and
Technologies and tools to digitize interactions with customers.
New capabilities and teams to manage and coordinate the delivery of
those journeys across the organization.
3. With the average corporate life span falling for more than half a
century(Standard & Poor’s data show it was 61 years in 1958, 25 years in
1980, and just 18 years in 2011) digitization is placing unprecedented
pressure on organizations to evolve. That means digitally driven business
model is crucial to survival.
3. Six building blocks
Six building blocks necessary are:
Strategy and innovation,
The customer decision journey,
Process automation,
Organization,
Technology, and
Data and analytics
Depending on Company’s strength, starting point may be either cutting edge
customer experience using IT else if weak in IT then focus on the technology
and process elements st.
4. Strategy and innovation
While the digital maturity of a sector or company has a
large impact on an organization’s approach, strategies tend
to fall into the following five categories:
Evolvers take actions to defend and exploit their current
advantages and effective business models.
Market matchers tap existing assets to evolve their
operating model and consumer relationships, focusing on
building capabilities to move quickly into new markets
when they’ve been identified.
Digital strivers use the advantages of digital to compete in
existing markets and even disrupt their own models—for
example, they apply digital tools to compete at lower prices
across more channels and at scale.
Pure-play digital disrupters enter new markets and
redefine how to compete through price, experience, or
product.
Ecosystem shapers set the standards that define the
5. Strategy and innovation..(2)
Digital strategy is intrinsic to business strategy today. The best digital
strategies don’t rely on past analyses, but instead
Start fresh and carve out a vision based on where they believe value is
likely to shift over the next three to five years (see sidebar, “Staking out your
strategic position”).
Assess at a granular level where value is likely to be disrupted within their
own business and market, and they isolate where and how they will compete.
Prioritize a handful of interventions where the business can exploit
significant opportunities (and divest or reduce exposure in markets where
value is declining),
Craft a digitally enabled business model around them.
Creating a new way for customers to purchase a product,
Moving into new businesses, or exploiting competitive advantages such as
proprietary data in new ways.
A digital strategy also increasingly blurs the boundaries between strategy
and execution. In fact, 60 percent of leaders run strategy by
experimentation through limited releases and prototyping.
6. Customer decision journey
Organizations able to understand and skillfully act on
complete customer journeys can reap enormous rewards:
Increasing customer satisfaction by up to 20 percent and
Revenue growth by 10 to 15 percent, and
Lowering the cost to serve by 15 to 20 percent.
The cornerstone for successful businesses and important
differentiator thus depends on
Understanding those decision journeys and
The fundamentally different ways that customers behave—
from evaluating products to bonding with brands
By combining deep data analysis(abundance of data ) and
ethnographic research,
Companies can become much more precise in their
outreach to customers.
Identify high-value microsegments and tailor approaches
accordingly by understanding how these customers make
decisions—how they shop etc
7. Process automation
Business-process automation can result in
Massive competitive advantage because initial investments,
Can scale quickly without substantial additional costs.
Improved cost performance by as much as 90 percent as the automation
effort scales across formerly siloed functions, reducing redundant
processes..
Digitizing processes has more to do with how companies approach
development than technology and can drive value quickly
By focusing on a series of small but important solutions targeting high-
value customer journeys and expectations .
By reinventing the entire business process to cut out steps altogether or
reduce the number of documents required.
Automating processes at speed requires
Small teams employing agile development techniques to continuously
build out elements of the product as prototypes, then
Testing and adapting them based on feedback, often within days or weeks.
When well executed, digitizing processes can unlock significant value by
compressing timelines and eliminating duplication or inefficiencies. Yet
digitizing is as much about customer satisfaction as mere efficiency.
8. Organization
The challenge is keeping the rest of the business running smoothly and to
move toward a structure that is
Agile-by simplifying,
Flexible, and
Increasingly collaborative while keeping the rest of the business running
smoothly.
They let structure follow strategy and align the organization around their
customer objectives with a focus on structures owned by working groups
comprising different sets of expertise(From research to marketing to finance)
which is
Fast,
Project-based
Company’s Digital Quotient is a critical first step to pinpoint digital strengths
and weaknesses and highlight those management practices that can bolster
financial performance. Have a culture that isn’t afraid of risks, for example,
and have a high tolerance for bold initiatives.
Regardless of what model a company chooses, the adage “what gets
measured gets managed” still holds true. The most successful digital
companies are zealous about metrics that focus on the customer journey,
such as
Customer lifetime value,
Omnichannel behavior, and
9. Technology
Today’s fluid marketplace requires technology that can drive quickly
Innovation,
Automation, and
Personalization .
So, the best are moving to a two-speed IT model that enables
Rapid development of customer-facing programs
While evolving core systems designed for stability and high-quality data
management more slowly.
This typically means that high-speed IT teams are charged with
Rapidly iterating software,
Releasing updates in beta,
Fixing kinks and bugs in near-real time,
Finally rereleasing.
Their goal is to continually fuel an accelerated development infrastructure
that can support near-instant cross-channel deployment and real-time
decision making.
New developments in DevOps (the integration of technical development and
operations) and continuous delivery (the automation of testing, deployment,
and infrastructure processes) have introduced capabilities that radically
increase speed to market and lower costs
10. Data and analytics
Companies that make extensive use of customer analytics see a 126 percent
profit improvement over competitors. These Companies
Are adept at deciding which data to use (both inside and outside the
organization),
Focus the analytics on delivering on goals with clear and useful insights,
and
Have the right capabilities and processes in place act on them.
Such Companies require people with the right kinds of skills—particularly
“translators”
Who can articulate business goals and
Use cases with respect to analytics requirements and
Turn data output into business insights.
With the Internet of Things and new technology developments, analytics
are opening new doors for growth. Analysts have predicted that the installed
base for Internet of Things devices will grow from around 10 billion connected
devices today to as many as 30 billion devices by 2020.
Real-time monitoring and visualization, for example, are fundamentally
changing the relationship of insurers and the insured. Similar results are
expected in fields like efficient ways to load a truck and send alerts when a
part needs a repair, before it breaks. Imaginative use of technology is going
to decide winner.
11. Conclusion
While each of these building blocks is important,
the real value is
In being able to integrate them and
Manage the cross-business contingencies and
Dependencies of a large-scale digital initiative
The digital revolution has given birth to an
interconnected world that binds customers,
employees, managers, and systems together in
a network of unprecedented complexity and
opportunity. Making sense of those
connections and building value requires a
new interdisciplinary model of work that is
redefining how companies succeed today.