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FINANCIAL STATEMENT FRAUD 
 & CORPORATE GOVERNANCE




                             d
                           e
        THE SATYAM CASE




                        tm
                     as
                   E
          _
       al


                  By
     e
   R




           T.N.Manoharan
   Dean’s Distinguished Visitor, USQ
CHALLENGING TIMES
• Number of financial statement frauds on increase




                                d
                              e
• Frauds against organizations are increasing




                           tm
• Some recent frauds involve multiple individuals 




                        as
  colluding to defraud 




                      E
           _
• Many investors have lost confidence 
• More interest in fraud than ever before ‐now a 
  course on many university campuses
• Forensic accounting and auditing/ IT Systems Audit 
        al
      e



  ‐ Security/Controls/risks assessment
    R
Fraud is a Costly Proposition




                                        d
                                      e
• Fraud Losses Reduce         • Fraud Robs Income




                                   tm
  Net Income $ for $




                                as
• If Profit Margin is 10%, 




                              E
                              Revenues     $100 100%
                              Expenses       90  90%

                   _
  Revenues Must 
                              Net Income   $ 10   10%
  Increase by 10 times        Fraud           1
  Losses to Recover Effect    Remaining      $ 9
  on Net Income               To restore income to $10, need
                al


   – Losses……. $1 Million     $10 more dollars of revenue to
              e



                              generate $1 more dollar of
            R




   – Revenue….$1 Billion 
                              income.
Impact of Fraud ‐Two Examples 




                                           d
                                         e
• General Motors                 • Bank




                                      tm
                                   – $100 Million Fraud




                                   as
  – $436 Million Fraud




                                 E
  – Profit Margin = 10%            – Profit Margin = 10 %

                   _
  – $4.36 Billion in Revenues      – $1 Billion in Revenues 
    Needed                           Needed
  – At $20,000 per Car,            – At $100 per year per 
    218,000 Cars                     Checking Account,    10 
                al


                                     Million New Accounts           
              e
            R
Fraud leads to Stock value crash




                                  d
                                e
• Financial statement fraud causes a decrease in 




                             tm
  market value of stock of approximately 300 to 




                          as
                        E
  1,000 times the amount of the fraud.

               _             $2 billion drop in 
 $7 million fraud
                              stock value
            al
          e
        R
Types of Fraud




                                    d
• Fraudulent Financial 




                                  e
                            The common element




                               tm
  Statements                 is deceit or trickery!




                            as
• Employee Fraud




                          E
                _
• Vendor Fraud
• Customer Fraud
• Investment Scams
             al


• Bankruptcy Frauds
           e
         R




• Miscellaneous 
Financial Statement Frauds




                          d
                        e
                     tm
                                   Satyam
                                First in India




                  as
                E
            _   • Madoff
                • Many others 
                  (Cendant, 
         al


                  Lincoln Savings, ESM, Anicom, 
       e



                  Waste Management, 
     R




                  Sunbeam, etc.)
Satyam Case‐ Basic Facts
•   Fourth largest Indian IT Company listed in India & US 




                                       d
                                     e
•   Over US $ 2 billion annual revenue size Co 




                                  tm
    Established in mid 1980s, grown to 53,000 employees; 




                               as
•




                             E
•   600 plus customers including 185 fortune 500 Cos

                  _
•   Operations in 66 countries across the globe
•   Financial advisor: Merrill Lynch (now Bank of America)
•   Auditors: Price Water House Coopers
               al


•   Bankers: Citi bank; BNP Paribas, HSBC & HDFC
             e
           R
Confession – January 7th , 2009




                           d
                         e
                      tm
                   as
                 E
             _
          al
        e
      R
Chairman Raju’s Version




                                    d
• Inflated  billing to customers   




                                  e
                               tm
• Non‐existent cash & bank balances $ I bn




                            as
• Overstated Debtors $ 100 million 




                          E
                _
• Operating margin shown high at 24% in Q2 (Sept 2008) 
  as against 3% real profit margin
• Such manipulation done in earlier years( 6 yrs‐$ 1.2 
  Bn)
             al


• Increased costs to justify higher level of operations
           e
         R




• Attempt to merge Son’s Company ‘Maytas’ with huge 
  land Bank to bridge the gap failed
Why Confession ?




                                        d
•   Recession drained the liquidity to run the show




                                      e
                                   tm
•   Out standings were piling up




                                as
•   Since listed in US, SEC rigors would take over




                              E
                    _
•   Unmanageable gap between actual and book profit 
•   “Every attempt made to eliminate the gap failed. As the 
    promoters held a small percentage of equity, the concern 
    was that poor performance would result in a take‐over, 
                 al


    thereby exposing the gap. It was like riding a tiger, not 
               e
             R




    knowing how to get off without being eaten”.
Consequences of confession
• Investors‐ Panicked as Stock plummeted &




                                      d
                                    e
   Class action suits filed in US




                                 tm
                              as
• Employees‐ stranded in many ways‐ morally, financially, 




                            E
  legally and socially

                  _
• Customers‐ shocked and worried about the project 
  continuity, confidentiality and cost over run
• Bankers ‐ concerned about recovery of financial and non‐
  financial exposure and recalled facilities
               al
             e



• Government‐ worried about image of the Nation & IT 
           R




  Sector affecting faith to invest or to do business
Action after Confession




                                        d
• Chairman, MD and CEO, CFO, Chief accountant and two 




                                      e
                                   tm
  of his associates arrested




                                as
• Two Partners of PW (Audit Firm) were also arrested 




                              E
• Options before Government: i. Allow market forces to 
                   _
  decide; ii. Announce bail out plan; iii. Think out of the box
• Government dissolved existing Board &
  nominated 6 of us 
                al


• Gave us complete freedom
              e
            R
Prioritized Plan of Action




                                      d
    Restore cash flow to secure Financial Stability




                                    e
•




                                 tm
•   Customer retention and infuse confidence to continue




                              as
•   Employee motivation and Management restructure




                            E
                   _
•   Legal advisors‐ In India and USA appointed
•   Internal audit entrusted to an external firm
•   Management Consultants and Board Advisors appointed
                al


•   Forensic investigation to facilitate restatement of 
              e



    accounts initiated
            R
SWOT Analysis




                                              d
                                           WEAKNESS




                                            e
                                         tm
• World class infrastructure        • Tainted image
• Leadership and talent pool        • Class action suits




                                      as
• Premium Customers                 • Silos in management structure




                                    E
• Low debts                         • Third party claims


                     _
                                        OPPORTUNITIES
• Investigating agencies            • Pledge assets to raise funds from
• Media                               Banks
• Revenue Department                • Persuade clients to pay up
• New tendering-BGs, Solvency       • Create charge on receivables to
                  al


  certificate, Audited statements     continue existing debts
                e
              R




   For about 15 weeks there was no owner in control
Modus Operandi
• Held weekly Board meetings‐TN was 




                                        d
                                      e
   stationed at Satyam round the clock




                                   tm
• Raised $135 million from 2 banks to 




                                as
                              E
   supplement internal accruals

                   _
• Cleared all statutory dues; Paid global salary including 
  insurance and taxes; Released payments to other dues 
• Kept meeting, talking to and reaching out to employees 
  and customers
                al
              e



• Video clippings; teleconference calls; personal meetings; 
            R




  E‐News letter & Weekly Bulletin 
Two critical options




                                        d
• Continue to run the Business, clean up and restate the 




                                      e
                                   tm
  accounts, re‐audit, enable valuation, due‐diligence and 




                                as
  offer for take over; or




                              E
• Immediately identify a strategic investor who will infuse 
                   _
  capital and take over control & management
• Chose the second option after due deliberation
• Investment Bankers appointed, Bidding process set in 
                al


  motion with Former Chief Justice of India as Observer 
              e
            R




• SEBI and CLB were moved for appropriate relaxations
Bidding Process
• Press release on 9th March inviting registration




                                       d
                                     e
                                  tm
• RFP was sent to 141 registered‐ only 10 submitted EOI




                               as
• Out  of 10, 7 met the criteria and were sent documents 




                             E
  for execution

                   _
• 5 submitted  documents but later 2 withdrew for want 
  of internal approvals leaving 3 in race
• Thus, WL Ross; L&T and Tech Mahindra competed
                al


• Information had to be given to Bidders to facilitate  
              e



  quoting price per share for preferential allotment 
            R
Strategic Investor Selection
• Virtual and Physical data room created




                                        d
                                      e
  & access provided




                                   tm
                                as
• Site inspection of 2 main campuses arranged




                              E
• Management presentation made for each bidder 
                   _
  exclusively show casing the facts and potentials; 
• Conference call slots were given to clarify on legal 
  matters and again on financials separately
                al


• One meeting between each of the bidders and the 
              e



  Government nominated board on 3rd April 
            R




• Technical and Financial bids received on 13th April and 
  highest bidder Tech Mahindra selected
Prime Minister’s Appreciation




                           d
                         e
                      tm
                   as
                 E
             _
          al
        e
      R
Factors that contribute to Fraud




                                      d
• Greed‐Ethical values given a go by




                                    e
                                 tm
• Executive incentives




                              as
• Stock market expectations




                            E
                  _
• Nature of accounting rules
• Audit failures‐ Internal & External
• Aggressiveness of investment banks, commercial banks, 
  Rating agencies & investors
               al
             e



• Weak Independent directors and Audit committee 
           R




• Whistle blower policy not being effective
How did Satyam scam happen?




                                        d
• Ambitious growth drive




                                      e
                                   tm
• Audit failure‐ example., External confirmations of Bank 




                                as
  balances not properly done




                              E
• Deceptive reporting practices—lack of transparency 
                   _
• ESOPs issued to those who prepared fake bills
• Excessive interest in maintaining stock prices
• High risk deals that went sour
                al
              e



• Above all, greed and lack of ethical values.
            R
R
  e
    al
       _


             E
               as
ROAD AHEAD
                  tm
                     e
                       d
Corporate Lessons to be learnt




                                    d
• Rotation of audit firm vs rotation of audit partner




                                  e
                               tm
• Strengthening of Quality review (Peer review) 




                            as
• Joint Auditors to audit companies beyond a size




                          E
                  _
• Internal audit of Financials by an external firm 
  with undiminished scope
• Composition of Board and quality & qualification 
               al


  of Independent Directors
             e
           R
Corporate Lessons to be …




                                  d
                                e
• Audit Committee meetings‐adequacy of 




                             tm
  notice and adequacy of duration 




                          as
                        E
• Criteria for remuneration to Key Personnel
                 _
• Effective ‘whistle blower policy’ in place
• Focus on ‘Intangibles’ & ‘Tangibles’ follow  
              al


• Education on Ethical values 
            e
          R
Moral Lessons for recapitulation




                                    d
• Humility helps while Ego hurts




                                  e
                               tm
• Think of a Rainy day, always




                            as
                          E
• Distinguish between opportunities
  and temptations
                 _
• Build quality teams and enable succession
• Adapt with technology/knowledge changes but 
              al


  stay static on fundamentals
            e
          R




• Listen to your head in complying with law and to 
  your heart in dealing with people
Moral Lessons for  …




                                    d
                                  e
• Many good things done get washed away in one 




                               tm
  bad conduct




                            as
                          E
• To live beyond your age ‐ Love people and use 
  wealth
                 _
• Ability may take you to the top
  but it takes Character to stay there
              al
            e



• Nothing is impossible, if attempted with nobility
          R
R
  e
    al
       _


       E
         as
            tm
               e
                 d

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27503749 satyam-case

  • 1. FINANCIAL STATEMENT FRAUD  & CORPORATE GOVERNANCE d e THE SATYAM CASE tm as E _ al By e R T.N.Manoharan Dean’s Distinguished Visitor, USQ
  • 2. CHALLENGING TIMES • Number of financial statement frauds on increase d e • Frauds against organizations are increasing tm • Some recent frauds involve multiple individuals  as colluding to defraud  E _ • Many investors have lost confidence  • More interest in fraud than ever before ‐now a  course on many university campuses • Forensic accounting and auditing/ IT Systems Audit  al e ‐ Security/Controls/risks assessment R
  • 3. Fraud is a Costly Proposition d e • Fraud Losses Reduce  • Fraud Robs Income tm Net Income $ for $ as • If Profit Margin is 10%,  E Revenues $100 100% Expenses 90 90% _ Revenues Must  Net Income $ 10 10% Increase by 10 times  Fraud 1 Losses to Recover Effect  Remaining $ 9 on Net Income To restore income to $10, need al – Losses……. $1 Million $10 more dollars of revenue to e generate $1 more dollar of R – Revenue….$1 Billion  income.
  • 4. Impact of Fraud ‐Two Examples  d e • General Motors • Bank tm – $100 Million Fraud as – $436 Million Fraud E – Profit Margin = 10% – Profit Margin = 10 % _ – $4.36 Billion in Revenues  – $1 Billion in Revenues  Needed Needed – At $20,000 per Car,  – At $100 per year per  218,000 Cars Checking Account,    10  al Million New Accounts            e R
  • 5. Fraud leads to Stock value crash d e • Financial statement fraud causes a decrease in  tm market value of stock of approximately 300 to  as E 1,000 times the amount of the fraud. _ $2 billion drop in  $7 million fraud stock value al e R
  • 6. Types of Fraud d • Fraudulent Financial  e The common element tm Statements is deceit or trickery! as • Employee Fraud E _ • Vendor Fraud • Customer Fraud • Investment Scams al • Bankruptcy Frauds e R • Miscellaneous 
  • 7. Financial Statement Frauds d e tm Satyam First in India as E _ • Madoff • Many others  (Cendant,  al Lincoln Savings, ESM, Anicom,  e Waste Management,  R Sunbeam, etc.)
  • 8. Satyam Case‐ Basic Facts • Fourth largest Indian IT Company listed in India & US  d e • Over US $ 2 billion annual revenue size Co  tm Established in mid 1980s, grown to 53,000 employees;  as • E • 600 plus customers including 185 fortune 500 Cos _ • Operations in 66 countries across the globe • Financial advisor: Merrill Lynch (now Bank of America) • Auditors: Price Water House Coopers al • Bankers: Citi bank; BNP Paribas, HSBC & HDFC e R
  • 10. Chairman Raju’s Version d • Inflated  billing to customers    e tm • Non‐existent cash & bank balances $ I bn as • Overstated Debtors $ 100 million  E _ • Operating margin shown high at 24% in Q2 (Sept 2008)  as against 3% real profit margin • Such manipulation done in earlier years( 6 yrs‐$ 1.2  Bn) al • Increased costs to justify higher level of operations e R • Attempt to merge Son’s Company ‘Maytas’ with huge  land Bank to bridge the gap failed
  • 11. Why Confession ? d • Recession drained the liquidity to run the show e tm • Out standings were piling up as • Since listed in US, SEC rigors would take over E _ • Unmanageable gap between actual and book profit  • “Every attempt made to eliminate the gap failed. As the  promoters held a small percentage of equity, the concern  was that poor performance would result in a take‐over,  al thereby exposing the gap. It was like riding a tiger, not  e R knowing how to get off without being eaten”.
  • 12. Consequences of confession • Investors‐ Panicked as Stock plummeted & d e Class action suits filed in US tm as • Employees‐ stranded in many ways‐ morally, financially,  E legally and socially _ • Customers‐ shocked and worried about the project  continuity, confidentiality and cost over run • Bankers ‐ concerned about recovery of financial and non‐ financial exposure and recalled facilities al e • Government‐ worried about image of the Nation & IT  R Sector affecting faith to invest or to do business
  • 13. Action after Confession d • Chairman, MD and CEO, CFO, Chief accountant and two  e tm of his associates arrested as • Two Partners of PW (Audit Firm) were also arrested  E • Options before Government: i. Allow market forces to  _ decide; ii. Announce bail out plan; iii. Think out of the box • Government dissolved existing Board & nominated 6 of us  al • Gave us complete freedom e R
  • 14. Prioritized Plan of Action d Restore cash flow to secure Financial Stability e • tm • Customer retention and infuse confidence to continue as • Employee motivation and Management restructure E _ • Legal advisors‐ In India and USA appointed • Internal audit entrusted to an external firm • Management Consultants and Board Advisors appointed al • Forensic investigation to facilitate restatement of  e accounts initiated R
  • 15. SWOT Analysis d WEAKNESS e tm • World class infrastructure • Tainted image • Leadership and talent pool • Class action suits as • Premium Customers • Silos in management structure E • Low debts • Third party claims _ OPPORTUNITIES • Investigating agencies • Pledge assets to raise funds from • Media Banks • Revenue Department • Persuade clients to pay up • New tendering-BGs, Solvency • Create charge on receivables to al certificate, Audited statements continue existing debts e R For about 15 weeks there was no owner in control
  • 16. Modus Operandi • Held weekly Board meetings‐TN was  d e stationed at Satyam round the clock tm • Raised $135 million from 2 banks to  as E supplement internal accruals _ • Cleared all statutory dues; Paid global salary including  insurance and taxes; Released payments to other dues  • Kept meeting, talking to and reaching out to employees  and customers al e • Video clippings; teleconference calls; personal meetings;  R E‐News letter & Weekly Bulletin 
  • 17. Two critical options d • Continue to run the Business, clean up and restate the  e tm accounts, re‐audit, enable valuation, due‐diligence and  as offer for take over; or E • Immediately identify a strategic investor who will infuse  _ capital and take over control & management • Chose the second option after due deliberation • Investment Bankers appointed, Bidding process set in  al motion with Former Chief Justice of India as Observer  e R • SEBI and CLB were moved for appropriate relaxations
  • 18. Bidding Process • Press release on 9th March inviting registration d e tm • RFP was sent to 141 registered‐ only 10 submitted EOI as • Out  of 10, 7 met the criteria and were sent documents  E for execution _ • 5 submitted  documents but later 2 withdrew for want  of internal approvals leaving 3 in race • Thus, WL Ross; L&T and Tech Mahindra competed al • Information had to be given to Bidders to facilitate   e quoting price per share for preferential allotment  R
  • 19. Strategic Investor Selection • Virtual and Physical data room created d e & access provided tm as • Site inspection of 2 main campuses arranged E • Management presentation made for each bidder  _ exclusively show casing the facts and potentials;  • Conference call slots were given to clarify on legal  matters and again on financials separately al • One meeting between each of the bidders and the  e Government nominated board on 3rd April  R • Technical and Financial bids received on 13th April and  highest bidder Tech Mahindra selected
  • 20. Prime Minister’s Appreciation d e tm as E _ al e R
  • 21. Factors that contribute to Fraud d • Greed‐Ethical values given a go by e tm • Executive incentives as • Stock market expectations E _ • Nature of accounting rules • Audit failures‐ Internal & External • Aggressiveness of investment banks, commercial banks,  Rating agencies & investors al e • Weak Independent directors and Audit committee  R • Whistle blower policy not being effective
  • 22. How did Satyam scam happen? d • Ambitious growth drive e tm • Audit failure‐ example., External confirmations of Bank  as balances not properly done E • Deceptive reporting practices—lack of transparency  _ • ESOPs issued to those who prepared fake bills • Excessive interest in maintaining stock prices • High risk deals that went sour al e • Above all, greed and lack of ethical values. R
  • 23. R e al _ E as ROAD AHEAD tm e d
  • 24. Corporate Lessons to be learnt d • Rotation of audit firm vs rotation of audit partner e tm • Strengthening of Quality review (Peer review)  as • Joint Auditors to audit companies beyond a size E _ • Internal audit of Financials by an external firm  with undiminished scope • Composition of Board and quality & qualification  al of Independent Directors e R
  • 25. Corporate Lessons to be … d e • Audit Committee meetings‐adequacy of  tm notice and adequacy of duration  as E • Criteria for remuneration to Key Personnel _ • Effective ‘whistle blower policy’ in place • Focus on ‘Intangibles’ & ‘Tangibles’ follow   al • Education on Ethical values  e R
  • 26. Moral Lessons for recapitulation d • Humility helps while Ego hurts e tm • Think of a Rainy day, always as E • Distinguish between opportunities and temptations _ • Build quality teams and enable succession • Adapt with technology/knowledge changes but  al stay static on fundamentals e R • Listen to your head in complying with law and to  your heart in dealing with people
  • 27. Moral Lessons for  … d e • Many good things done get washed away in one  tm bad conduct as E • To live beyond your age ‐ Love people and use  wealth _ • Ability may take you to the top but it takes Character to stay there al e • Nothing is impossible, if attempted with nobility R
  • 28. R e al _ E as tm e d