The document provides information about the Neonatal Intensive Care Unit (NICU) at a hospital in Chiang Mai, Thailand. The 8-bed NICU aims to provide quality neonatal critical care with goals of decreasing complications, ensuring patient safety and satisfaction. Staff include 14 nurses, 1 nurse assistant, and pediatricians and neonatologists. The NICU focuses on family-centered care, continuing education for staff, quality improvement, and specialized treatment for conditions like respiratory distress syndrome and sepsis. Key performance indicators center on nursing processes, complications, infections and satisfaction.

1. Welcome

3. 8 beds for critical neonates

4. Entry and reception Area

5. Family Support area

6. breast pump ing room,

7. Staff area

8. Doctor’s area

9. Hand washing area

13. Out come challenges Family center care Open mind network Work by heart Leadership Change agent Positive thinking Listening skills Knowledge sharing Humanized health care NICU Objectives

14. Post graduated Staffs 7 nurses for Master degree of nursing

15. 4 nurses for Neonatal-pedriatic critical care nurse: Short course training

17. Organization development

18. Continues quality improvement Culture 10 minute Quality Grand round Conference- journal club QA

19. Process of care Respiration care

20. Suction to clear airway

21. CPR

22. On Ventilator On Nasal CPAP

24. Temperature control

27. Developmental care

28. Kangaroo care

29. Family center care

31. Outcome indicators Nursing Indicators Goals Outcomes 1:Using nursing process - Practice - Documentation 2:Complications 3:Nosocomial infection - VAP ( /1000 VD ) <15 8.50

32. Nursing Indicators Goals Outcomes 4:Discharge planning 5:Medication Error -Prescribe Error -Dispensing Error -Administrating Error 6:Satisfaction

33. optimal outcome

34. Routine to research

35. การเข้าร่วมงานคุณภาพของจังหวัดของน้องๆ 5-10 ปี

36. Network development

38. Website: www.NKP-hosipital.go.th / CMNN

39. Nakornping KIDS club jounal

40. THANK YOU FOR YOUR ATTENTION